Sales & Marketing Executive

You will be responsible for sales and operations in a reputed travel company. Your primary sales responsibilities will include developing and converting leads for domestic and international tour packages, preparing customized itineraries and quotations based on client requirements, meeting monthly and annual sales targets, maintaining strong relationships with various clients, and upselling travel services such as insurance, visa, flights, hotels, and add-on tours. Additionally, you will need to follow up with clients post-tour for feedback and future referrals. On the operations side, you will coordinate with different departments for various tour arrangements like hotel bookings, transportation, sightseeing, guides, etc. You will ensure the smooth execution of tours by preparing tour documents, vouchers, and confirmations, managing pre-tour briefings and post-tour reports, handling on-tour emergencies, last-minute changes, or customer complaints efficiently, and liaising with accounts and documentation teams for invoicing and compliance. To excel in this role, you should possess strong product knowledge of domestic and international destinations, excellent communication and interpersonal skills, good negotiation and vendor management abilities, proficiency in MS Office, GDS (preferred), and travel CRM tools, as well as strong time management and multi-tasking skills. The qualifications and experience required for this position include a Bachelor's degree in Tourism, Hospitality, or Business Management, a minimum of 16 years of experience in sales and operations in the travel industry, and experience in handling FIT and group tours would be advantageous. This is a full-time position with a day shift schedule that requires in-person work at the designated location.,