Sales Manager- Inside sales

Location: IITM Research Park, Tharamani, Chennai.

Key Responsibilities

Sales Management:

• Lead a team of sales advisors to drive enrolments and revenue growth.

• Monitor daily, weekly, and monthly KPIs including lead-to-sale conversions, call quality, and offer closure.

• Conduct performance reviews and develop action plans for underperformers.

• Coordinate closely with marketing and operations to align lead flow and sales targets.

Sales Training & Enablement:

• Design and deliver ongoing sales training programs, including onboarding, pitch refinement, objection handling, and closing techniques.

• Develop sales playbooks, objection handling guides, and demo scripts.

• Host regular roleplays, call audits, and feedback sessions to enhance conversion skills.

• Use data and call insights to identify coaching opportunities.

Webinar Facilitation:

• Host or co-host live product/info webinars for prospects and leads.

• Engage audiences effectively, address FAQs, and promote call-to-action during sessions.

• Coordinate with the marketing team on webinar calendar, messaging, and follow-up flow.

Process & Tools:

• Improve CRM usage and ensure accurate funnel tracking.

• Identify and deploy sales tools or content that improve productivity and close rates.

• Collaborate with tech/ops for smoother handoffs and fulfilment post-enrolment.

Requirements:

• 5–8 years in B2C or inside sales roles, including 2+ years in sales coaching or team leadership.

• Strong communication and public speaking skills; experience hosting webinars is a plus.

• Proven ability to drive sales team performance and uplift underperformers.

• Deep understanding of sales funnels, CRM workflows, and performance metrics.

• Self-driven with excellent time management and multitasking abilities.