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2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Ayushi- 86022 79217 khushi- 80851 24583 **NO PLACEMENT CHARGES** Warm Regards, Eshu HR TEAM KVC CONSULTANTS LTD.
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
5.0 - 8.0 years
0 - 16 Lacs
Hyderabad
Work from Office
Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations. - Experience with Wireless Network Strategy & Design, Cisco Firewall, Hybrid Cloud Solutions. Very good knowledge in Information Technology, specifically with network and connectivity (3 years experience) in an hybrid cloud network environment (GCP & Azure) and with offices distributed around the world. - Very good experience in the following solutions and technologies: Cisco Switches, Routers and Wireless Access Points, Cisco ACI, Ansible, Terraform, Jira.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Noida, Greater Noida, Delhi / NCR
Hybrid
Hiring: NOC Operations Engineer | Location: Noida (Hybrid) | Candidates must be open to rotational shifts . We are looking for professionals with 25 years of experience in network/server monitoring and IT infrastructure support . Key skills: LogicMonitor, Dynatrace, AWS CloudWatch, Excel, ticketing tools, basic networking(TCP/IP, DNS, VPN) . Responsibilities include real-time system monitoring, incident detection, basic troubleshooting, log analysis , and collaboration with internal teams/vendors to ensure system uptime. Work with a US-based global IT services firm with presence in 10 countries.
Posted 1 week ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Riya: 9628373761 Simran : 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)
Posted 1 week ago
5.0 - 10.0 years
6 - 8 Lacs
Hyderabad
Work from Office
SUMMARY Job Description: Network Administrator/Engineer Mandatory Technology: Switching/Routing Experience: 5+ years Location: Hyderabad/Mumbai Must - Have: The candidate should have 3 years of relevant experience in routing and switching, along with Network L2 support. Job Brief: We are seeking a Network Engineer to maintain and support our client's expanding network infrastructure across PAN India. The individual will be part of the WAN team responsible for creating and maintaining highly available network architectures that align with business objectives and SLAs. Responsibilities: Verify configuration and plan various network devices and services such as routers, switches, and SD-WAN. Demonstrate knowledge of dynamic routing protocols and actively participate in project planning and implementation. Monitor system performance, availability, and reliability, along with resource utilization and capacity planning. Provide Level 2 support and troubleshooting, collaborating with stakeholders to address downtime and network outages. Adhere to established configuration and change management policies and work with the security team to implement security tools and policies. Collaborate with vendors, ISPs, and other IT personnel to resolve issues and ensure network device hardening and compliance. Requirements Requirements: Proven hands-on network experience in configuring and troubleshooting, particularly in a NOC environment. Certification in CCNA, CCNP (Routing and Switching). Hands-on experience with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP) and Cisco Nexus switches. Solid understanding of the OSI or TCP/IP model and core knowledge of routing and switches. Proficiency in monitoring, network diagnostics, and network analytics tools (e.g., SolarWinds, HP OpenView). Proficient in MS Office and effective coordination with service providers and branch users. Proven hands-on network experience in configuring and troubleshooting, particularly in a NOC environment. Certification in CCNA, CCNP (Routing and Switching). Hands-on experience with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP) and Cisco Nexus switches. Solid understanding of the OSI or TCP/IP model and core knowledge of routing and switches. Proficiency in monitoring, network diagnostics, and network analytics tools (e.g., SolarWinds, HP OpenView). Proficient in MS Office and effective coordination with service providers and branch users.
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
7.0 - 12.0 years
10 - 15 Lacs
Pune
Work from Office
Role & responsibilities Administer and maintain LAN/WAN networks, including Cisco routers, switches, firewalls, and wireless controllers. Manage and configure firewalls (SOPHOS, Cisco, etc.) to ensure network security and compliance. Handle installation, configuration, and troubleshooting of hardware (servers, desktops, printers, etc.) and software across the organization. Oversee administration of Active Directory, DNS, DHCP, VPNs, and VoIP systems. Manage cloud infrastructure including AWS, Azure, or GCP for hosting, backup, and disaster recovery. Maintain virtualization platforms like VMware and Hyper-V to support virtual environments. Monitor system performance, perform routine audits and backups, and ensure high availability of IT services. Coordinate with vendors and service providers for hardware/software support and procurement. Ensure adherence to IT security protocols, access control, and data protection standards. Provide technical support to internal users and ensure timely resolution of IT issues. Preferred candidate profile Bachelors degree in Information Technology, Computer Science, or related field. Minimum 7 years of hands-on experience in IT administration and network engineering. Proficient in managing Cisco infrastructure, including routers, switches, firewalls, and wireless controllers. Strong knowledge of firewall technologies (SOPHOS, Cisco ASA, etc.). Expertise in cloud platforms (AWS, Azure, GCP) and virtual environments (VMware, Hyper-V). Strong troubleshooting and diagnostic skills for both hardware and software issues. Experience in administering and securing Active Directory, DNS, DHCP, VPNs, and VoIP systems.
Posted 1 week ago
5.0 - 10.0 years
12 - 15 Lacs
Raipur
Work from Office
Role: Senior Consultant (IT/Telecom Network Expert) Education: - B.E. / B. Tech. (Any specialization) / MBA (or equivalent) / MCA / relevant Master's degree. Experience: - 5+ years of experience in IT/Telecom Network Management Software (NMS), Having experience in MPLS technologies. Working knowledge of networking concepts, and troubleshooting skills to identify issues with firewalls, Router, Switch VLANS routing, or basic IP settings (DNS, gateway)
Posted 1 week ago
3.0 - 8.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Design, implement, and maintain robust and scalable infrastructure and network solutions. Provide Level 2 and Level 3 technical support for hardware, networking, and OS-level issues. Administrator and troubleshoot Ubuntu Linux servers and workstations. Work closely with clients to diagnose and resolve infrastructure-related issues. Ensure high availability and performance of systems and services. Perform regular system updates, patch management, and backup strategies. Provide on-site support when necessary, including client visits. Preferred candidate profile Highly skilled and motivated Executive Infrastructure Engineer to join our dynamic IT team. The ideal candidate will possess deep expertise in networking solutions, CCTV, IP base Camera installation and the Ubuntu operating system, with a strong background in technical support and customer service engineering. • Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum of 35 years of experience in infrastructure engineering, networking, and technical support. • Expertise in networking solutions (LAN, WAN, firewalls, switches, routing protocols, VPN, etc.). • Hands-on experience with Ubuntu/Linux server and desktop environments. • Strong problem-solving skills with a customer-focused mindset.
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Noida
Work from Office
Job Title: IT Support Engineer (Mid-Level) Location: Noida Company: TechRyde Pvt. Ltd. Experience Required: 1-2 Years Employment Type: Full-Time About TechRyde Pvt. Ltd. TechRyde is revolutionizing restaurant operations by simplifying the digital ordering landscape. Our flagship product, Order app, streamlines order and menu management, eliminating the need for multiple tablets and reducing manual intervention. With trusted partnerships across industry giants like KFC and Pizza Hut, TechRyde empowers restaurants to elevate guest experiences and drive revenue growth through cutting-edge digital solutions. Job Overview: We are seeking a skilled and proactive IT Support Engineer with 12 years of hands-on experience to manage and maintain our IT infrastructure and hardware. The ideal candidate will be responsible for overseeing servers, diagnosing and fixing hardware issues (such as hard disk failures in laptops), managing network systems, and ensuring smooth internet and router functionality. Key Responsibilities: • Manage and maintain servers, workstations, and storage systems. • Troubleshoot and repair hardware issues, including laptops and hard drives. • Monitor and manage IT infrastructure to ensure optimal performance and security. • Provide support for network connectivity issues and ensure stable internet access. • Configure and troubleshoot routers, switches, and firewalls. • Maintain documentation of IT assets, procedures, and troubleshooting logs. • Assist in IT procurement and vendor coordination when necessary. • Provide timely technical support to internal teams. Required Skills & Qualifications: • Bachelors degree in information technology, Computer Science, or related field. • 1-2 years of relevant experience in IT support and infrastructure. • Strong knowledge of server and hardware management. • Experience in diagnosing and fixing hard disks and other laptop-related issues. • Sound understanding of networking concepts and internet technologies. • Hands-on experience with routers, switches, and basic network troubleshooting. • Certification in CCNA (Cisco Certified Network Associate) or equivalent is mandatory. • Strong communication and problem-solving skills. Preferred Qualifications: • Exposure to system administration tools. • Familiarity with data backup and disaster recovery practices. • Ability to work independently and in a team-oriented environment. What We Offer: • Competitive salary package. • Supportive team and work environment. • Opportunities for professional growth and training.
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
Clear Pass: Job Description TAC Designation: Engineer Networking Role: L1 Engineer Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Job Responsibility: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) Look into Wireshark capture ARP learning process and it's flavour How switch learns the mac address DHCP server and Client communication in same network and different network OSI headers Protocol and port number working OSI layer model and its learning of encapsulation and decapsulation IP Addressing and Subnetting Difference between layer two and three switch DHCP, Switching and Routing with OSI headers STP Vlan Trunk and Access port how switch learns the mac address How ARP learns the mac address in same subnet and different subnet Difference between hub, layer2 switch and layer 3 switch and router DHCP DORA process sender IP, mac and port number and destination IP, mac and port number OSI: how to troubleshoot in network with help of OSI model. Data link header Ip header TCP header
Posted 1 week ago
3.0 - 7.0 years
5 - 7 Lacs
Jammu
Work from Office
We are looking for a passionate and highly self-motivated individual to work primarily Senior L2 and L3 Support Engineer who should have a good understanding of the relationship between Active Directory and AZURE directory service. Provident fund
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer - Troubleshooting WIFI devices Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to client Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process
Posted 1 week ago
10.0 - 17.0 years
15 - 19 Lacs
Noida
Work from Office
As a Level 2 IP/PS Engineer you will be managing the core IP network and Packet Switching network nodes and services. You will be responsible for troubleshooting issues, configuration changes, as well as controlling access to the network. Bachelor of Science in Telecommunication, Computer Information Systems, or equivalent with a minimum of 10 to 15 years of work experience. Experience on the Ericsson products like vEPG, SAPC (PCRF), routers is a plus Experience with Juniper routers, switches, firewalls is a plus Experience with Big-IP F5 load balancers is a plus Good knowledge of Linux, Google Cloud, and OpenStack, Kubernetes is a plus. Knowledge of scripting (Python, BASH) is a plus. Good knowledge of mobile telecom networks and signaling CCNP/JNCIP or equivalent knowledge in IP Manage the IOTA Core PS and IP networks. Troubleshooting on PS and IP nodes: routers, switches, load-balancers, firewalls, GGSN, PGW, DNS, PCRF
Posted 2 weeks ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: 1. Understand how to set up and manage networks like LAN, WAN, VPN, IP addresses, DNS, DHCP, etc. 2. Handle computers, routers, switches, printers, and other hardware. Solve technical problems quickly. 3. Manage Windows or Linux servers. Create and manage user accounts (Active Directory). 4. Protect the network using firewalls, antivirus, and access controls. Prevent hacking or data leaks. 5. Create backup systems and recover data in case of system failure. Preferred Skills: Strong knowledge of LAN/Wi-Fi networking . Experience with network devices (especially Aruba or HP ). Good understanding of network security (firewalls, load balancers, etc.). Familiar with network monitoring tools (like Nagios, PRTG, SolarWinds). Can handle troubleshooting and provide 2nd level IT support . Experience in automating tasks (maybe using scripts, PowerShell, etc.). If you are interested kindly share me your updated CV at jeevabvr@gmail.com
Posted 2 weeks ago
4.0 - 7.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Key Responsibilities: Manage and support internal LAN and Wi-Fi systems Monitor and maintain network systems using Aruba/HP solutions Supervise network monitoring and performance Implement and maintain IT network security strategies Configure, operate, and troubleshoot security systems Install and commission network hardware infrastructure Prepare system, project, and application documentation Integrate IT security components (firewalls, load balancers, switches) Diagnose and resolve system and application issues (2nd level support) Automate routine network administration tasks If you are interested kindly share me your updated CV at jeevabvr@gmail.com
Posted 2 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Noida
Work from Office
Urgent Hiring for Network Support Engineer Responsibilities Job Summary:We are seeking a motivated and customer-oriented Desktop Support Engineer to provide technical assistance and support to end-users in a corporate environment. The successful candidate will be responsible for troubleshooting hardware and software issues, ensuring smooth operation of desktop systems, and providing support for a wide range of IT-related queries Key Responsibilities: Technical Support : Respond to user-reported issues and service requests in a timely manner, either in person or remotely. Troubleshoot and resolve hardware issues related to desktops, laptops, printers, and other peripherals. Diagnose and resolve software issues, including OS errors, application errors, and network connectivity problems. Assist with installation, configuration, and updating of operating systems, software applications, and hardware components. Experience: 2-4 years of experience in a technical support role, Experience with Windows operating systems, Microsoft Office Suite, and basic networking concepts. Familiarity with ticketing systems and remote support tools. Salary up to 40k If you are interested please share your resume @preeti@mounttalent.com Contact person - Preeti Rawat Contact Person - 8527714488
Posted 2 weeks ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 weeks ago
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