Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be working as an Informatica BDM professional at PibyThree Consulting Pvt Ltd. in Pune, Maharashtra. PibyThree is a global cloud consulting and services provider, focusing on Cloud Transformation, Cloud FinOps, IT Automation, Application Modernization, and Data & Analytics. The company's goal is to help businesses succeed by leveraging technology for automation and increased productivity. Your responsibilities will include: - Having a minimum of 4+ years of development and design experience in Informatica Big Data Management - Demonstrating excellent SQL skills - Working hands-on with HDFS, HiveQL, BDM Informatica, Spark, HBase, Impala, and other big data technologies - Designing and developing BDM mappings in Hive mode for large volumes of INSERT/UPDATE - Creating complex ETL mappings using various transformations such as Source Qualifier, Sorter, Aggregator, Expression, Joiner, Dynamic Lookup, Lookups, Filters, Sequence, Router, and Update Strategy - Ability to debug Informatica and utilize tools like Sqoop and Kafka This is a full-time position that requires you to work in-person during day shifts. The preferred education qualification is a Bachelor's degree, and the preferred experience includes a total of 4 years of work experience with 2 years specifically in Informatica BDM.,
Posted 18 hours ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,
Posted 1 day ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact Center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba E-Services has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and reliable support functions. The company upholds values of trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, Adeeba E-Services has enhanced the performance of its in-house talents and increased productivity day by day, positioning itself as a one-stop platform for all customer solutions in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our growing company, you will have the opportunity to work in a dynamic environment with great benefits and numerous growth opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the best possible solutions to customers. - Recommending and selling relevant technical support plans and software to customers. **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close customer calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000 per month (fixed) plus lucrative incentives. - Shift Timing: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with attractive incentives. - 24 leaves per year, comp offs, and birthday leaves. - Daily and monthly incentives, as well as spot incentives. - No extension of shift timings. - Medical benefits provided. - Salary is negotiable based on the candidate's experience and skills. - Working Days: 6 days a week. For more information and to apply, please contact Priyanka (HR) at 9804149788. *Additional Information:* Your information will be handled confidentially in accordance with EEO guidelines.,
Posted 1 day ago
0.0 - 5.0 years
3 - 3 Lacs
Noida
Work from Office
TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round
Posted 2 days ago
2.0 - 3.0 years
5 - 5 Lacs
Bengaluru
Work from Office
Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Perform ITAM Operations role as per details provided and measured by stipulated SLAs / KPIs defined mutually between the client & UST. ITAM Operations - Daily new asset upload from ship reports (automation in progress for US, but will still be manual for EMEA, APAC, and Canada) - Hardware vendor management (assets received, but not listed on any ship reports) - ITALM mailbox monitoring and responding to emails, resolving user queries/issues - Managing the ITALM incident queue and resolving as per defined procedures/SLAs - Validation and monitoring of new Asset Management stories pushed to Production (Device Wipes, DMP auto-assigned computers, Exiting Worker notifications) - Ensure Bulk updates in ServiceNow on timely basis with 100% accuracy & validation - Ariba Kitting for Hardware process wherever applicable - Maintain Asset related data (Install, Add, Modify, Decommission & Retire/Dispose) - Investigate and resolve discrepancies and accuracy issues of the CMDB. - Track and maintain copies of warranties, maintenance agreements, and vendor contracts. - Ensuring Compliance to workflows of - Exiting Worker - Stolen/Lost/Missing Assets - Old Assets to be returned - RMA coordination with OEM vendors Tech Caf Services/UST Liaison - Ensure Asset-related Process/Performance improvements are implemented by respective teams (Tech Caf Services, SD) - Monthly meetings with Tech Caf Services technicians to update of any changes regarding ITAM processes, issues they are having, and general feedback - Training for new ITAM processes or changes in current processes in ServiceNow - Main point of contact for Tech Caf Services technicians regarding ServiceNow functionality or performing updates they do not have permissions for Finance Liaison - Weekly meetings with the FAR (Fixed Asset Reconciliation) team to provide insight on laptop/desktop assets - Liaise with Finance for Quarterly/Half-yearly reconciliation with Finance - Follow-up and close-loop actions related to discrepancies/accounting Various POC or Testing - Initial ServiceNow testing for Asset Management (created personal dev instance and took Asset Management training) - Ingram Micro e-waste trial pickups (regular and onsite wiping) - ServiceNow New York upgrade testing - On-going testing of enhancements / features implemented on Asset Lifecycle Platforms/tools (NH, MarketPlace, Snow etc) E-waste - Coordinate with e-waste vendor(s) & client Site contacts for pickups - Donation coordination between site, e-waste vendor and sustainability team - Monitoring e-waste stockroom thresholds - Updating of assets moving from stockroom to stockroom - Updating of assets to disposed in ServiceNow from disposal reports - Ensuring WIPE compliance by vendor & related workflows Asset Reporting - Creation of ad hoc reports for various teams regarding Hardware Assets (Device Engineering, Finance, Security, PAW) - Liaison for Dashboard creation & maintenance - Monitoring of KPIs, Dashboard health - Computer Report reconciliation (with Concur) - Mobile Report reconciliation (with Concur) - Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support Asset Analysis Auditing: - Data Analysis - Quality validations - Spot-checks - Conducting Periodic audits On Demand: - Participate or Drive special projects / activities like M&As, “Managed Devices Compliance”, Asset Management drives etc., Additional Knowledge & Skills: - Maintain all necessary certifications to perform required responsibilities in support of ITAM, specific computer networks, hardware, software and applications being supported - Basic knowledge of computer configuration, networking, Airwatch MDM. - The ability to multi-task and handle ever changing priorities - Willingness to learn new skills and work outside of your comfort zone with the end-user community - Ability to manage individual tasks that may require cross departmental communication and collaboration - Direct work experience in a contract management or purchasing and procurement capacity, including all aspects of strategy development and execution. Minimum Requirements: - 5+ years in asset management role & should be proficient using Excel to compare and combine data from multiple sources - Bachelor's Degree in Information Systems or Information Technology or equivalent experience required - Must have excellent communication skills, positive attitude, attention to detail and be engaging with end-users and client stakeholders. - Must be flexible and able to be work on various shifts (Morning, Afternoon, Evening & night) to include weekends if needed (not expected). - Experience with MAC, Microsoft(r) OS and Microsoft Office(r) applications - Experience with problem solving in a support-oriented environment - Exceptional soft skills and asset management skills - Team player, good communicator, self-directed work style and ability to multi-task Required Skills IT Hardware,It Asset Management,Asset Management,ITALM
Posted 3 days ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai
Work from Office
Role & responsibilities- Job Title: System Administrator / Sr. System Administrator Location: Andheri West Department: IT Reporting To: IT Manager Job Summary: The System Administrator will be responsible for maintaining, upgrading, and managing software, hardware, and networks across office and site operations. The role involves ensuring smooth functioning of IT systems, providing technical support to office staff and site teams, and enforcing IT policies and data security protocols. The candidate must be capable of coordinating remotely and in-person with site personnel to resolve issues and maintain compliance with IT standards. Key Responsibilities: Office Infrastructure Management: Manage installation, configuration, and maintenance of office desktops, laptops, printers, servers, routers, switches, and firewalls. Monitor system performance and troubleshoot issues related to hardware, software, and networking. Manage data backup and disaster recovery procedures. Handle software licensing and ensure compliance. Network and Security: Maintain secure network access and implement cybersecurity measures (antivirus, endpoint security, firewalls). Regularly update and patch systems to ensure security. Monitor network traffic and manage firewalls, VPNs, and remote access controls. User Support & Troubleshooting: Act as the first point of contact for internal technical support across departments. Assist in onboarding/offboarding users, email account setup, and system access control. Resolve system-related issues raised by the site or office team promptly. Site Team Coordination: Provide remote/onsite IT support to site teams across multiple project locations. Coordinate installation of internet devices, biometric machines, CCTV, and other tech infrastructure at sites. Monitor uptime of site connectivity and ensure data from sites (e.g., attendance logs, project updates) is synced with head office systems. Train site staff on usage of IT systems as required. Asset & Inventory Management: Maintain accurate records of IT assets and equipment issued to staff and sites. Conduct regular audits and ensure proper tagging and documentation of IT inventory. Skills & Qualifications: Bachelors degree in Information Technology or related field. Proven experience (3–5 years) as a System Administrator. Strong knowledge of Windows, Active Directory, Office 365, and networking concepts. Familiarity with remote desktop tools, VPNs, firewall management, and endpoint security solutions. Excellent problem-solving and communication skills. Willingness to travel to sites occasionally when required.
Posted 3 days ago
1.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Bengaluru, Vizianagaram
Work from Office
- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls
Posted 3 days ago
1.0 - 5.0 years
2 - 3 Lacs
Pune, Jodhpur, Mumbai (All Areas)
Work from Office
- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls
Posted 3 days ago
5.0 - 9.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
You will be responsible for leading and managing the sales team to achieve and surpass sales targets. Developing and nurturing strong relationships with key clients, particularly NPCI, will be crucial. Your role will involve implementing sales strategies to enhance revenue growth within the designated region. Collaboration with cross-functional teams will be essential to ensure the smooth execution of client requirements. Additionally, you will need to offer insights and strategies for business expansion in the local market and conduct regular reviews of sales performance to ensure the attainment of sales KPIs. To excel in this role, you must possess excellent communication and negotiation skills. Having a minimum of 2-3 years of team leadership experience within an overall 5-7 years sales background is mandatory. It is imperative that you come from the IT Hardware and Networking Industries exclusively and be a local candidate with permanent residency in Chennai. Familiarity with the SI Industry is a must, along with hands-on experience in IT Hardware Sales encompassing Cybersecurity, Routers, Servers, Storage, and Switches. Desirable skills include an entrepreneurial mindset and the ability to work effectively in a co-shared office space. Possessing an MBA certification will be considered advantageous. In terms of qualifications, you should hold a Bachelor's degree in Business, Sales, or a related field. The ideal candidate will have a minimum of 5-7 years of relevant sales experience, with at least 2-3 years of experience in leading a team. An MBA certification is preferred but not mandatory.,
Posted 3 days ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
You should have a comprehensive understanding of various networking concepts such as BGP, routing, switching, firewall/security, and load balancing. Additionally, you should be well-versed in Public Cloud platforms, Infrastructure as Code (IAC), Linux administration, APIs, and DevOps practices. Your primary responsibilities will include configuring and troubleshooting BGP in large global environments, working with routing protocols, VLANs, firewall security, load balancing, and networking in Public Cloud platforms like GCP. You will need to have a good understanding of Infrastructure as Code to provision resources efficiently. In terms of technical skills, you should be proficient in Network Security, Switches, Routers, Firewalls, and cloud products from Juniper and Palo Alto. Experience with tools such as Terraform and Algosec for traffic flow governance is essential. Knowledge of programming languages like Python and HCL (HashiCorp Configuration Language) is mandatory. Overall, you will play a crucial role in ensuring the smooth operation and delivery of network services by leveraging your expertise in networking technologies, cloud platforms, and automation practices.,
Posted 3 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: You will be responsible for taking inbound calls from customers facing issues with printers, routers, and antivirus software. Your role will involve diagnosing the problems effectively and providing the customers with the best technical support plan suited to their needs. Additionally, you will be tasked with recommending relevant software solutions and selling technical support plans to customers. To excel in this role, you must possess prior experience in outbound tech support spanning over 6 months to 1 year. It is essential to have the ability to independently close calls and demonstrate strong convincing and sales skills. Proficiency in handling blue screen errors, pop-up calls, and troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month along with lucrative incentives. The work schedule will be in the US shift, providing you with fixed monthly salary deposits, ample leaves, including comp offs and birthday leaves, daily and monthly incentives, spot incentives, and medical benefits. There will be no extension of shift timings, ensuring a healthy work-life balance. If you believe you are the right candidate for this role, salary is not a bar, and you can expect a rewarding career with Adeeba e-Services. You will be working 6 days a week under the guidance of Rima (HR). For further details or to apply, kindly contact Rima at 7686839463. All information shared will be treated with the utmost confidentiality in accordance with EEO guidelines.,
Posted 3 days ago
5.0 - 10.0 years
13 - 23 Lacs
Noida, Hyderabad, Pune
Work from Office
Role : Network Engineer L2 support Experience : 5-10 Years Location - Hyderabad Skills : Network design & implementation, L2/L3 Support, Network engineer, CCNA, Cisco, router & switches, firewall, load balancer etc. Preferred : Network security (Paloalto etc.), Certifications: CompTIA Network+, CCNA, or equivalent certifications Key Responsibilities: 1.Network Design and Implementation: Design and implement network solutions to meet business requirements. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN). 2. Network Maintenance: Perform regular maintenance tasks, including updates, patches, and upgrades to ensure network stability and security. 3. Troubleshooting and Support: Provide L2/L3 support for network-related issues. Diagnose and resolve complex network problems, working closely with other IT teams and vendors as needed. 4. Performance Monitoring: Monitor network performance and security, identifying and addressing potential issues proactively. Utilize network monitoring tools to ensure optimal performance. 5.Documentation: Maintain detailed documentation of network configurations, changes, and troubleshooting procedures. Ensure all network diagrams and documentation are up-to-date. 6. Collaboration: Work collaboratively with other IT professionals to optimize and secure the network. Participate in cross-functional projects and initiatives. Qualifications: 1. Education: Bachelor's degree in Information Technology, Computer Science, or a related field. 2.Certifications: CompTIA Network+, CCNA, or equivalent certifications. 3. Experience: Minimum of 5 years of experience in network engineering and support. Experience with L2/L3 support and troubleshooting. 4. Technical Skills: -> Strong understanding of network protocols, configurations, and security principles. -> Proficiency in configuring and managing network devices (routers, switches, firewalls). -> Experience with network monitoring tools and troubleshooting techniques. -> Knowledge of VPN setup, firewall configuration, and Active Directory management. -> Familiarity with scripting languages (e.g., PowerShell) is a plus. Soft Skills : 1. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. 2. Ability to work independently and as part of a team. 3. Detail-oriented with strong organizational skills. Work Environment: This position may require occasional on-call support and the ability to work flexible hours.
Posted 4 days ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Job description Hiring for Leading ITES Companies In Gurgaon and Noida for Technical Support Salary - upto Rs 5 LPA (Hike based upon last drawn salary) Key Highlights: 1: Graduate with minimum 2 years of exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships. WhatsApp/Call any of the numbers below for the initial screening - HR Mahvish - 9628373766 HR Simran - 9821182647
Posted 4 days ago
10.0 - 16.0 years
7 - 16 Lacs
Noida, Bengaluru
Hybrid
Role & responsibilities Role : Cisco Network Specialist Experience : 10+ Year relevant in Networking Location : (Pan India) Bangalore / Noida Preffered Hybrid Remote 2 days Work from office Shift Timing : 24*7 Rotational Shift Includes night shifts Job Type- Contract to Hire Immediate Joiners *********************************************************************************************** MUST HAVE Mandatory Skills 5+ years of relevant experience on with Dell Switches (Hands on) 8+ years of experience with CISCO Routers & Switches 10+ years of experience on managing LAN & WAN Infrastructures 10+ years experience on Routing & Switching Must have Bachelors Degree Highly Preferred Skills: CISCO ACI & Load Balancing is strongly desired Preferred knowledge of VELO Cloud (Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Project experience for SDN Infra & Networking Role Responsibilities: Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Kindly share resume on nidhi.a@anlage.co.in
Posted 4 days ago
1.0 - 2.0 years
3 - 3 Lacs
Pune
Work from Office
1.To manage and maintain the hardware, networking equipment, software licenses, IP telephony, surveillance systems (CCTV),and asset inventory updates. Install, configure, and maintain hardware devices (PCs, laptops, printers, scanners). Required Candidate profile 2.Monitor and troubleshoot network issues (LAN/WAN, routers, switches). 3.Maintain updated IT inventory (hardware, software, IP phones, CCTV, others). 4.Provide level 1 and 2 technical support.
Posted 4 days ago
0.0 - 5.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Experienced with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 5 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Profile: As a member of our team at Adeeba e-Services, you will be responsible for handling inbound calls from customers facing issues with printers, routers, and antivirus software. Your primary tasks will include diagnosing the problem accurately and providing the most suitable technical support plan to the customer. In addition, you will also be expected to effectively sell technical support plans and relevant software to enhance customer experience. Candidate Profile: The ideal candidate for this position should have a minimum of 6 months to 1 year of experience in outbound tech support. You must possess the ability to independently close your own calls and have strong convincing and sales skills. Proficiency in handling blue screen errors and pop-up calls is essential. Furthermore, experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is preferred. Salary and Shift: The salary for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed), with additional lucrative incentives. The working shift is aligned with the US time zone. Benefits and Facilities: Employees can expect a fixed salary credited on the 1st of every month, along with generous incentives. Other benefits include 24 leaves per year, compensatory offs, birthday leaves, daily and monthly incentives, spot incentives, no extensions in shift timings, and medical benefits. The organization prioritizes maintaining a healthy work-life balance and ensures that employee information is handled confidentially in accordance with EEO guidelines. If you believe you possess the required skills and experience for this role, we encourage you to apply. For further details and inquiries, please contact Rima (HR) at 7686839463.,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers, and consumers worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage, and passion to drive life-changing impact to ZS. Our most valuable asset is our people. At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systemsthe ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. The Cloud Network Engineer role is to plan, organize overall operations to ensure the stable operation of the organization's IT infrastructure. As a member of the Networking Team, you will utilize your extensive hands-on experience in designing and building resilient cutting-edge technology on-prem and Cloud-based network infrastructure, including Aviatrix, and Cloud architectures. Are you looking for a growing and dynamic firm where you can make an immediate impact If so, we encourage you to read below. **What You'll Do:** - Network & Security administration & working on Network & security products like Cisco ASA, Palo Alto, F5, Routers, Switches, Zscaler, etc. - Act as the subject matter expert in Network & Security Domain. - Responsible for troubleshooting on Network & Security Environment. - Review the existing SOPs & technical runbooks and also create new SOP documents/runbooks for innovative technologies/process. - Other duties as assigned. **What You'll Bring:** - Knowledge of various security methodologies and processes, and technical security solutions. - Good Knowledge of Next-Generation Firewall, Web proxy, Cloud Proxy, F5 LTM, F5 WAF. - Must possess excellent communication, problem-solving, and organizational skills. - Ability to clearly present technical approaches or findings in oral and written format. - Ability to present ideas in a business-friendly and user-friendly language. - Highly self-motivated and directed. - Strong relationship-building skills. - Awareness of the latest technologies and trends. - Experience using a ticketing system for ITIL-based incident, problem, and change management. **Perks & Benefits:** ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, multiple career progression options, internal mobility paths, and collaborative culture empower you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. **To Complete Your Application:** Candidates must possess work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com,
Posted 5 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US. Since 2014, we have been providing top-notch Telemarketing services to offshore consumers and business entities, focusing on ensuring high customer satisfaction and unparalleled support functions. Our commitment to trust, accountability, and reliability has significantly boosted the performance of our talented team and increased the productivity of our company and its products through continuous research and development efforts. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your tasks will include diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in Outbound Tech Support. You should possess the ability to independently close calls, along with strong convincing and sales skills. Knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential, as well as experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. This position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) with lucrative incentives. The shift timings are aligned with US timings, providing you with ample growth opportunities within the organization. In addition to the attractive compensation package, we offer various benefits and facilities to our employees, including fixed monthly salary deposits, incentives, leave entitlements, birthday leaves, medical benefits, and more. We prioritize a healthy work-life balance and ensure that there are no extensions of shift timings. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this position. Your hard work and dedication will be duly recognized and rewarded at Adeeba E-Services Pvt. Ltd. For further details and to apply for this exciting opportunity, please contact Priyanka (HR) at 9804149788. Be assured that all your information will be treated confidentially in accordance with EEO guidelines. Join us today and be a part of our dynamic team dedicated to providing exceptional customer support and technical solutions.,
Posted 6 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba E-Services Pvt. Ltd. is an international contact center operating from India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. With a strong focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has not only enhanced the performance of its in-house talents but also increased the productivity of its products. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently hiring for the position of Inbound Technical Support Process for the US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad Salary: Rs. 15,000-22,000/month (fixed) + lucrative incentives Shift: US Shift Benefits and Facilities: - Fixed salary credited on the 1st of every month - Generous incentives on a daily/monthly basis - Spot incentives - 24 leaves in a year + comp offs + birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - 6 working days in a week Contact Person: Priyanka (HR) @ 9804149788 Additional Information: All information provided will be kept confidential in accordance with EEO guidelines.,
Posted 6 days ago
5.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Role: Network L2 support Exp: 5+yrs Salary: upto 20LPA Imm joiners must have: network L2 , New Generation firewall (Palo alto/Fortigate/Checkpoint/FTD) Rotational shift Virtual mode Location: Bangalore Regards Sowmiya 8870213772,9600445623
Posted 6 days ago
4.0 - 8.0 years
3 - 4 Lacs
Chennai
Work from Office
IT Executive Chennai 4yr to 8yr Exp Job description Good Knowledge in ADDS, DHCP, DNS, File server Should have working experience in configuration of router, firewalls, and switches. Knowledge in 2016 Server, Firewalls and storage area Installing software and networking systems. Troubleshooting network and software issues. Installing and maintaining high-level software security systems. Fixing hardware, software, and networking issues as required. Responding to general IT requests. Ensuring security of data, network access and backup systems. Good in communication Location: Cadeploy Engineering Private Limited 3rd Floor, RWD Atlantis, 24, Nelson Manickam Road, Railway Colony, Aminjikkarai, Chennai Tamilnadu 600029
Posted 1 week ago
6.0 - 10.0 years
7 - 19 Lacs
Chennai
Work from Office
Installing, configuring, & supporting Cisco Routers &Switches. Deliver expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration. Basis Understanding of ACI is Must for L2. Good Knowledge of ACI is required for L3.
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: As a part of Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes, your role will involve handling inbound calls from US and Canadian customers experiencing issues with printers, routers, and antivirus software. Your primary responsibilities will include diagnosing the technical problems reported by customers and recommending the most suitable support plan to address their concerns effectively. Additionally, you will be expected to engage in selling technical support plans in conjunction with relevant software solutions. To excel in this role, you should possess a minimum of 6 months to 1 year of experience in Outbound Tech Support. The ideal candidate will demonstrate proficiency in independently closing calls and exhibit strong persuasive and sales abilities. A sound knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential. Moreover, expertise in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac devices, iPhones, and iPads will be highly beneficial. This position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month, along with substantial incentives. The work schedule follows a US Shift pattern with additional benefits such as fixed monthly salary deposits, generous incentives, 24 leaves per year, compensatory offs, birthday leaves, daily/monthly incentives, spot incentives, and medical benefits. There is a strict policy against extending shift timings to ensure a healthy work-life balance. If you are a motivated individual with the desired skills and experience, the salary package is negotiable based on your qualifications and expertise. You will be joining a dynamic team dedicated to providing exceptional technical support services to customers. Do not miss this opportunity to work in a professional environment that values your contribution while offering competitive compensation and comprehensive benefits. For further inquiries or to apply for the position, please contact Rima (HR) at 7686839463. Rest assured that all your information will be handled confidentially in accordance with EEO guidelines. (Note: Contact details provided in the job description are subject to change as per the company's policy),
Posted 1 week ago
0.0 - 4.0 years
3 - 3 Lacs
Pune
Work from Office
Attitude, Skills & Knowledge Good influencing and persuading skills Strong interpersonal, communication & presentation skills Needs to be self-motivated and self-driven and result - oriented. Should possess the qualities of perseverance and patience. Good Technical understanding and knowledge of measuring instruments Know-how of IT infrastructure Network switch configuration IT networking & troubleshooting User Management SQL & mongo database management Firewall management Job description: - Software and Hardware installation of Data Monitoring system Optional - coordinating with colleagues to troubleshoot system functioning issues due to IT network issues - Root cause analysis of failure Role & responsibilities
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough