Restaurant Manager

Job Description

1. JOB DETAILS:

Position Title: Guest Delight Manager (Store Manager) – M2B Grade

Reports to: Cluster Manager

Department: Store Operations

2. ABOUT JUBILANT FOODWORKS:

Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and is one of India’s largest food service Company, with

a network of 1,930 Domino’s Pizza restaurants across 390 cities (as of March 31, 2024). The Company has the exclusive rights to

develop and operate Domino’s Pizza brand in India, Sri Lanka, Bangladesh and Nepal.

At present, it operates in India, and through its subsidiary companies in Sri Lanka and Bangladesh. The Company also has exclusive

rights for developing and operating Dunkin’ Donuts restaurants for India and has 25 Dunkin’ Donuts restaurants, Popeyes is 32

Restaurants (as of March 31, 2024).

JFL has entered into the Chinese cuisine segment with its first owned restaurant brand, ‘Hong’s Kitchen’ and has 22 Hong’s kitchen

restaurant across in India (as of March 31, 2024).

3. JOB CONTEXT AND KEY ACCOUNTABILITIES:

Jubilant FoodWorks is amidst transformation & expansion which will fuel the next level of growth and this creates both challenges and

opportunities. While JFL is the largest QSR in the sub-continent, it is set to double in scale & size with a vision towards becoming a

2000+ Restaurant with Multi Business, Multi Product, Multi Country Operations.

Agreement Registration: (10%)

• Description Performance Indicators Production Planning & Ware housing Overseeing overall

Procurement activities.

• Implementing effective techniques to bring efficiency in operations.

• Improve quality standards & achieve maximum cost savings.

• Handling stores operations ensuring optimum inventory levels to achieve maximum cost savings

without hampering the production & distribution process.

• Zero stock out situations Feedback from operations team Yield report Internal & external Audits

Commissary Scorecard Inventory Holding Supply Chain Management Sustaining the existing network &

managing the supply chain for items, ensuring timely distribution of the merchandise to the stores.

• Monitoring availability of stock, making appropriate arrangements to ensure on time deliveries;

Managing logistics operations, involving and coordinating with various & other external agencies to

achieve seamless & cost- effective transport solutions.

• No stock out Qtrly feedback from operations team Budget controls as per actual budgets Internal &

External Audits Quality Assurance To insure the quality parameters to be followed during the

operations. Customer (Internal / external) Satisfaction Commissary Scorecard Meeting all internal

audit requirements.

• Operations & Management Identifying areas of obstruction/breakdowns and taking steps to rectify

the equipment through application of trouble shooting tools. Coordinating and planning the logistic

need for the region and other regional commissaries.

• Ensuring optimum utilization of manpower and machinery towards the output. Ensuring good

manufacturing practices are being followed and ensuring strict adherence to quality standards laid

down by Domino’s Pizza International Limited. Internal & External Audits Business partner feedbacks.

KRA achievements and tracking.

4. COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

▪ All Departments

▪ AS PER THE SCOPE OF THE ROLE EG: Finance and Accounts – Corporate Office, India

External:

▪ Various Govt Agencies

▪ Consultants

5. QUALIFICATIONS, EXPERIENCE, & SKILLS:

▪ Qualification Hotel management or Food Tech Experience 4-6 years’ experience specialised in

field of retail/ QSR / services industry with exposure to supply chain operations also for a period of

Min 1 to 2 years

Job Types: Full-time, Permanent

Pay: ₹23,732.03 - ₹35,656.75 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability
• Weekend only

Supplemental Pay:

• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Work Location: In person