1330 Resource Management Jobs - Page 23

In this role, you will provide a senior level solution consulting services in customer project; understand customer's business and technical needs and translate them into a solution, Design and execute complex integration, operations or performance solutions for customers. You will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. You will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Around 12+ years of experience in Packet Core Projects Knowledge or experience for Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience for Nokia Packet Core equipmentcMM, cMG, NRD Capable of understanding Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage ComputerMS Office, Teams Responsible for Packet Core domain project delivery schedule creation Support Project Manager in creation of Project schedule and Resource Management plan Accountable for Project technical documents initiation, creation and delivery, according to customer and internal procedures, consult Project stakeholders with all technical questions related to CPC, managing of project technical risks Manage Packet Core project technical team on daily basics, including specific tasks assignment and control of their execution, coordinate engineers work according customer demands and expectation Accountable and responsible for closure and follow up of all Tickets raised towards Salesforce/4LS/R&D SA/TPM is accountable for tickets consolidation, prioritization and escalation, coordination/communication with customer and other stake holders related to technical delivery. Responsible for reporting project weekly updates to management, care handover of Project, contribute to improvement of SCD DQ (Delivery Quality) KPI by reviewing the need to raise Care case

In this role, you will manage a team for one of the Solution Areas and bring thought leadership in customer engagement. Candidate will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia's Internal Stake holder engagements with solution capabilities from multiple sources and technologies, build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction, demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales opportunities, define new & innovative delivery model and package integrated solutions not only limited to Nokia Net's portfolio Leads training, development. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. 12+ years of experience in Packet Core Projects Knowledge or experience of Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience of Nokia Packet Core equipmentcMM, cMG, NRD Understanding of Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage Work in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Create implementation plan and technical infrastructure documents. Work according to the Systems Integration (SI) delivery process, create test strategy and test cases. Contribute to gather customer requirements, analysis, feature specification and requirement feasibility study, contribute to migration procedures. Contribute to knowledge documentation in various tools like Sharepoint, ShareInside, Yammer, ShareNet, discussion forums. Work autonomously and effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective. May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role You will on project delivery as well as contribute to business development efforts Key expectations from this role include1. Work as a trusted advisor to client C-suite on business problems 2. Design and implementstrategic initiativesto address client priorities 3. Build and nurture client relationships 4. Develop expertise in one or more practice areas 5. Contribute to business development efforts What you’ll do: 1. Guide clients on their Finance transformation and ERP strategy including but not limited to i. Ambition setting ii. Maturity assessment iii. Operational improvement (process, technology, organization) iv. Recommend digital tools and solutions v. Target operating model vi. SSC design 2. Develop the case-for-change, including a business case, that covers people, process, technology, and data for enterprise transformations of the digital core 3. Optimize functional performance across organization, process & technology 4. Design and transition clients to new operating models 5. Shape- and stand-up Transformation Offices that can serve as a control tower over multiple programs. 6. Lead and manage cross functional teams located locally and virtually 7. Identify and develop opportunities at clients to enhance Capgemini’s value offer Your Profile 10+ years of Consulting experience in Finance transformation, ERP Consulting (Maturity Assessment, Vendor Evaluations, transformation Roadmaps etc), process consulting & re-engineering, target operating models and business case development ERP experience – In depth experience in core SAP S/4 enterprise functions Experience in implementing/consulting in Central Finance End to End knowledge of Record to Report process, including intercompany, Consolidation Good to have - Experience and/or Knowledge in applications like Blackline, OneStream Experience of Owning Project delivery/Work streams from Workshop to CXO presentations Organizational change management experience Outsourcing & shared service experience Planning, organization, and resource management Excellent communication, client management and negotiation skills What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

SAP ePPM-Project Portfolio Management Consultant Experience in successful SAP S/4HANA implementation or conversion projects, preferably a PS, PPM and/or CPM implementation More than 7 years of experience in SAP EPPM (SAP PPM, SAP CPM and SAP PS) Completed certification in at least one SAP EPPM tool would be a plus Experience with other EPPM tools (SAP Innovation Management, SAP Intelligence Project Network, SAP Project Cloud and SAP EPC) as a plus Several years of experience in project work and strong consulting expertise Master data- Deep knowledge in cross module Master data Functionalities - Knowledge of various sub-scenarios of Assembly Processing, RRB, Progress Analysis, Results Analysis, Settlement, Overhead, Portfolio Management, PPM resource management, PPM - automatic PS project creation, PPM - budget transfer to PS, CPM - bid project, CPM - Easy cost planning transfer to PS, CPM - financial planning, CPM - workspace, CPM financial planning, CPM Issue and Change Management ABAP objects - Exits, BAPI, BADI, Enhancement points, PI-PO, RFC, Workflows etc.- Knowledge about purpose of all ABAP tools and good knowledge about Database table Interface with Legacy systems- At least one interface knowledge/experience CATS- Knowledge and Experience about CATS Integration with all other related modules Experience on Various Project Billing such as T&M, Milestone, Lump-sum and Periodic Billing Must have good understanding of Construction Management Business Processes, esp. using SAP Best Practices in this area. Able to plan lead and document design blueprint workshops. SAP S/4 Hana Experience must. Good exposure to Agile implementation methodologies like Scaled Agile Framework (Safe) is a plus. Bachelors degree in business, Information Technology, Finance, or related field. Proven track record of successfully delivering SAP ePPM implementation and optimization projects. Strong understanding of accounts payable processes, invoice management, and document capture. Proficiency in SAP ePPM configuration, including workflow design, data extraction and integration with SAP ECC or S/4HANA. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams. Project management skills, including the ability to lead project teams, manage timelines, and ensure project success.

Role & responsibilities 1. Project Planning and Scheduling: - Develop comprehensive project plans, including timelines, milestones, and resource allocation. - Define project scope, goals, and deliverables in collaboration with stakeholders. - Create and manage detailed work breakdown structures (WBS). 2. Resource Management: - Identify and allocate necessary resources (personnel, equipment, budget) for project execution. - Coordinate with internal teams and third parties/vendors for resource planning and allocation. 3. Stakeholder Communication: - Act as the primary point of contact for all project stakeholders. - Prepare and deliver regular project updates, status reports, and presentations. - Facilitate effective communication between project team members, stakeholders, and management. 4. Risk Management: - Identify potential risks and issues that could impact the project. - Develop and implement mitigation strategies to address risks. - Monitor and manage project risks, adjusting as necessary. 5. Budget Management: - Develop and manage the project budget, ensuring cost-effective resource utilization. - Track project expenditures and ensure alignment with budget constraints. - Approve project expenditures and manage financial resources effectively. 6. Quality Assurance: - Ensure project deliverables meet quality standards and project requirements. - Implement quality control processes and procedures throughout the project lifecycle. - Conduct regular project evaluations and ensure continuous improvement. 7. Team Leadership and Coordination: - Lead and motivate project team members, fostering a collaborative and productive work environment. - Assign tasks, set deadlines, and monitor progress. - Provide guidance and support to team members, addressing any challenges or issues that arise. 8. Project Execution and Monitoring: - Oversee the execution of project tasks and activities according to the project plan. - Monitor project progress, track key performance indicators (KPIs), and ensure timely completion of milestones. - Adjust project plans and schedules as necessary to address changes or challenges. 9. Project Closure: - Conduct post-project evaluations to identify areas of improvement. - Document project outcomes, lessons learned, and best practices. - Ensure all project deliverables are completed and accepted by stakeholders. Competencies Required Technical Skills: Proficiency in project management software (e.g., Microsoft Project, Jira, Asana), and a strong understanding of project management methodologies (e.g., Agile, Waterfall). Leadership Skills: Strong leadership, decision-making, and team management skills. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on risk management and conflict resolution. Time Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines. Budget Management: Experience in managing project budgets and financial resources. Certification: PMP (Project Management Professional), CAPM (Certified associate in project management) Preferred candidate profile Education: Bachelors degree in project management, business administration, engineering, or a related field. A Masters degree or PMP certification is often preferred. Experience: 3-7 years of experience in project management or a related field, with a proven track record of successful project delivery. Preferably from boking / BFSI background

: In Scope of Position based Promotions (INTERNAL only) Job TitleLTRA Global Reporting, NCT LocationPune, India Corporate TitleNCT Role Description It is crucial for the bank to understand how profitable each businesses activity is and Finance has a responsibility to understand precisely the resource commitment the bank makes to any given client or transaction e.g. cost, capital, funding, liquidity and risk. Finance is playing a central role in keeping the bank focused on simplification and financial resource management. With our diverse teams in 47 countries, we offer a broad portfolio of capabilities. Our key functions range from Group Finance, Treasury, Planning and Performance Management, and Investor Relations to enabling functions such as Finance Change and Administration. These teams make sure we cover all Finance specific aspects for our internal and external stakeholders such as shareholder, employees, clients and regulators. Together, it is the role of Finance to oversee all financial details for Deutsche Bank globally. Sound financial principles are at the core of everything we do. Thats why Finance is vital to the way we run our business. In a global marketplace thats constantly evolving, being adaptable, decisive and accurate is critical Primary objective of the role is to produce and distribute intraday (real-time) reporting for cash and securities positions for legal entities within Deutsche Bank Consolidated U.S. Operations (CUSO) in compliance with BCBS 248 and Regulation YY standards. Role will also be responsible for producing reporting and analytics to help support the management and modelling of intraday liquidity risk. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Production of various liquidity reports, analyse variances and provide commentary. Preparation of reconciliations at product/feed level. Run daily T+1 intraday liquidity reporting for various Financial Market Utilities (FMUs) and distribute to key stakeholders. Ensure positive and productive engagement with stakeholders. Periodic calculation of intraday liquidity modelled outflows for stress testing. Execute regular internal management reporting and analysis of intraday liquidity metrics to identify trends and business drivers. Run ad-hoc analyses and communicate results to key stakeholders. Performance of quality checks and reviews to ensure accurate and complete report production. Ensure standardization and streamlining of processes and implementation of governance framework around the same. Implementation of a robust control framework for the processes and ensure adherence. Engagement on change projects. Supporting Treasury Liquidity Management on Franchise initiatives/projects. Your skills and experience Strong data analysis skills & attention to detail Strong communication skills, both oral and written Fair understanding of various banking products Hands on experience of any of the reporting and analytical tools like Tableau, SQL, Python, Alteryx Previous experience in production and review of BAU reports, validation and control, analysis and provision of business commentary (Preferred) Investment bank background (Preferred) Understanding of regulatory reporting within a Banking environment or Treasury function. Liquidity reporting experience preferable but not mandatory Education/ Qualifications Bachelor degree or equivalent qualification. How well support you

Lead in Media Activation business development, support client onboarding and in the creation, roll out, and adherence of best practices across channels Serve as point of escalation for Media Activation across clients for Google India Identify new platforms, partners & integrations, evaluate these (and existing platforms) over time and maintain a POV here Develop strong relationships with your client, and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subjects outside your remit, and provide them with useful insight, working independently Develop thought leadership pieces & case studies throughout the course of the year to demonstrate role within wider industry as a Media expert Deliver quarterly, semi-annual, or annual updates on work quality as it relates to owned workstreams Gain a strategic understanding of the clients business and KPIs, and how campaign optimizations meet those KPIs Support the Client Lead, Planning Teams & Media Activation Practice Lead in capacity planning & resource management for the team Lead through vision, values, and model leadership behaviors while championing and facilitating change in a positive manner Thoughtfully craft career development plans for your reports and contribute to the development of training materials for the department Manage a team of 2-5 direct reports, a larger team of 15+ A bit about yourself: An experienced and exceptionally talented individual, you will be passionate about digital media and have a desire to be at the cutting edge of online advertising. At least 10 years experience within a digital-centric role with a track record of leadership and business growth Strong understanding of the digital landscape, suppliers, and technology Strong analytical skills. Able to analyze and draw conclusions from data and comfortable presenting quantitative information in a client context. Demonstrate the ability to present your strategic recommendations to external/internal clients. Eager to learn new concepts and challenge the existing business framework. Highly developed interpersonal, team building and relationship management skills. Demonstrated experience in senior stakeholder relationship building and management. Proven capability in building, developing and mentoring people and teams. Experience in managing profitability in the context of agreed scope of work. Experience in setting work quality standards and consistently delivering against them.

Expectations from the job: This resource will liaise with customer Finance and business teams for payment approvals, so should be able to understand the flow of company invoice in a customer setup and able to map TATs / process / owners at customer side and engage with these stakeholders. In addition, the resource should have some experience (3-5 years) & maturity to understand the business, components of invoice at company side. Meticulous and careful with the multiple manual steps we have; resource should not come with a mindset of having worked in a state-of-the-art ops setup. We have a very manual Operations setup and so do some of our customers. Ready to own responsibility and accountability of the end-game (Zero credit defaults at customer side is the end goal) while multiple challenges and customer side stakeholder and process changes will come from time to time. Requirements: Good communication (written and verbal both) Knowledge of MS Excel, Managing Data in Cloud Excel Ability to learn new systems and processes Strong exp. In resource coordinating Strong problem-solving skills with strong communication skills Confident with knowledge of operations know how onboarding and resourcing exp is plus. stakeholder coordination , with proficiency in Excel, cloud data management, and manual operations . Skilled in problem-solving, finance operations, and ensuring zero credit defaults through effective process tracking and communication.

Resource Manager: India Region demand consolidation and reporting and tracking Quarterly schedules monitoring Check in with project teams for the resource performance reviews Plan strong performers rotation within region Plan performance cases backfill Ensure demand is correctly detailed in Requisition IDs. Ensure timely heads up given to RMO for release of people from projects Report the status on weekly/bi-weekly and ensure any key call outs gets discussed in time Vendor Manager: Follow the VMO process and related compliances Keep PO status updated in the DPO as applicable updating reports shared by VMO teams Onboarding vendor resources in the region managing their scheduling for screening, extensions in DPO/PO and assignment ends in workday Building pipeline of trainable and support growth of region subk QnQ with max margin possible Enable strong partnership abiding all Adobe policies with vendors and ensure their invoices and all are getting cleared on time.

Job Title: Resource & Vendor Manager - India Region Location: Noida Job Overview: We are seeking a highly organized and proactive individual to join our team as a Resource & Vendor Manager for the India region. In this role, you will be responsible for managing resource demand consolidation, performance tracking, and vendor relationships. You will ensure effective resource utilization, adherence to compliance standards, and contribute to the region's overall growth by managing vendors, performance reviews, and scheduling processes. Key Responsibilities: Resource Management: Consolidate and track resource demand across the India region, ensuring accurate and timely reporting. Monitor and manage quarterly schedules, checking in regularly with project teams for resource performance updates. Plan rotation schedules for high-performing individuals within the region to optimize resource allocation. Identify and plan for backfill resources in case of underperformance or resource gaps. Ensure that requisition IDs are detailed accurately to reflect resource needs and timelines. Provide timely notifications to the Resource Management Office (RMO) regarding the release of people from projects. Report on resource status weekly/bi-weekly, ensuring that key issues or concerns are highlighted and discussed in a timely manner. Vendor Management: Follow the Vendor Management Office (VMO) processes and ensure compliance with all related policies and procedures. Keep Purchase Order (PO) statuses updated in the Direct Purchase Order (DPO) system, ensuring consistency with reports shared by VMO teams. Oversee the onboarding of vendor resources within the region, coordinating schedules for screening, extensions in DPO/PO, and assignment end dates in Workday. Build and maintain a strong pipeline of trainable vendor resources to support growth within the region. Foster and maintain effective partnerships with vendors, ensuring adherence to Adobe policies and contractual terms. Ensure that vendor invoices and payments are processed and cleared on time. Required Qualifications: [Insert required educational qualifications or experience] Proven experience in resource management and vendor management, ideally in a large-scale enterprise environment. Strong understanding of PO/DPO systems and Workday. Excellent communication and interpersonal skills with the ability to collaborate across teams. Strong organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Familiarity with Adobe policies and compliance standards is a plus.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Product Lead -Delivery Practice Lead to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Product Lead - Delivery Practice Lead : Delivery Role and Responsibilities Practice Lead Product Development/Manager responsible for pdt development and delivery for HealthCare products in accordance with industry standards and regulatory guidance. Delivery Management in a global setting Manage Application Dev, Maintenance, Re-Engineering, Integration & Transformation projects. Participate in research, design, implementation, and optimization of Machine learning Models. Lead AI product development programs and managed business stakeholders requirements, thorough hands on experience in exploring and analysing the potential and limitations of AI when planning new products at the idea stage itself Thorough Understanding and hands on Claims Cycle, Health Plan Business and knowledge of provider area. Document, communicate, coordinate and execute delivery as per agreements including SOW & CR's Enable High Utilization and High Billability through effective Resource Management Prepare Statement of Work inclusive of Estimation, Solution Design, Scoping & Planning Mentor the Delivery teams in defining Accurate Requirement Modelling, Software Specs, Quality Metrics, Configuration/Release/Risk Management Processes Build/Demonstrate capabilities in the Customer's domain of operation (New/Existing) Execute Performance Appraisal & support Talent Acquisition/ Knowledge Management Participate in RFP and customer interactions/coordination. Experience in responding to RFPs independently and handling delivery independently. Experience in working with US based Customers - specifically Health Care Clients Education Bachelor's in computer sciences or similar. Masters preferred. Job Description and Skills and Hands on: 7+Years work experience and hands on alignment with JD details below: Ability to work independently in pursuit of organizational goals, skilled in building and leading cross-functional teams, with a proven record of managing deliveries. Experience in analytics in Healthcare setting to improve Clinical/Operational/Financial Performance Knowledge of Health Management Programs and Government Programs and Regulatory Reporting Ability to lead development of new Offerings, Collaterals and Brochures Ability to conduct assessments of client systems/processes for engagement objectives and scope. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Mandatory Skills: WHRS - Resource Management. Experience1-3 Years.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Oracle Fusion HCM TechnoFunctional. Experience5-8 Years.

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Project Management. Experience5-8 Years.

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement, Deliver No PerformanceParameter Measure 1 Fulfilment/ WFM Net Add targets as per plan Overdue demand as % of total demand Fulfilment parameters Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Fusion Workforce Compensation. Experience8-10 Years.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication

About QeCAD QeCAD is a globally recognized leader in architectural drafting and visualization with over 25 years of experience. We partner with more than 100 international clients, delivering high-quality solutions in CAD drafting, BIM modeling, 3D renders, and walkthroughs. Join our team in Ahmedabad to lead impactful projects in the AEC industry. Job Overview We are seeking a proactive and detail-oriented Assistant Project Manager to join our CAD Department in Ahmedabad. This role involves overseeing and managing CAD projects, ensuring timely delivery, adherence to quality standards, and seamless client communication. The ideal candidate will have 4 to 6 years of experience, a strong background in CAD tools like AutoCAD and SketchUp, and proven leadership skills to guide a team of architects and designers. Key Responsibilities Project Management: Manage and oversee CAD projects from initiation to completion. Develop project plans, allocate resources, and set timelines to meet delivery deadlines. Monitor project progress and ensure alignment with client requirements and quality standards. Team Collaboration & Leadership: Lead teams consisting of Trainee Architects, Junior Architects, Senior Architects, and Designers. Assign tasks, track performance, and provide guidance to ensure optimal team productivity. Mentor and train team members to enhance skills and optimize workflows. Client Coordination: Serve as the key point of contact for clients to gather project requirements, provide updates, and ensure satisfaction. Address client concerns promptly and implement feedback for project improvements. Quality Assurance: Review CAD deliverables for accuracy, consistency, and adherence to quality standards. Identify and address potential errors to ensure flawless project execution. Risk & Resource Management: Identify and resolve project roadblocks to maintain progress. Manage project budgets, schedules, and resources effectively. Technical Expertise: Leverage CAD tools like AutoCAD and SketchUp to assist teams where required. Ensure CAD projects comply with architectural and structural design specifications. Education and Background Bachelor s degree in Architecture (B.Arch), B.Tech in Civil Engineering, or a Diploma in Architecture. PMP Certification is preferred but not mandatory. Required Skills Proficiency in AutoCAD, SketchUp, and other CAD-related software. Strong understanding of architectural and structural drawings. Excellent leadership and team management skills to guide diverse teams. Strong communication skills for effective client and team interactions. Problem-solving abilities to address project challenges efficiently. Capacity to manage multiple projects simultaneously while meeting deadlines and maintaining quality. Preferred Qualifications Experience working in the CAD, BIM, or architecture industry. PMP Certification is a plus. Why Join QeCAD? Work with a globally recognized leader in architectural drafting and visualization. Lead diverse and innovative projects for international clients. Be part of a collaborative and growth-oriented team in Ahmedabad with opportunities for professional development. How to

Business Title : Executive Assistant Company Overview: Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering tech solutions. As a business area segment within Sandvik Group, SMF incorporates the three divisions of Design & Planning Automation, Additive Manufacturing and Industrial Metrology. Job Purpose : Manage the executive s schedules. Gather, compile, verify, and analyze information for the executives use in documents Facilitate smooth communications between the executive and coworkers and between the executive and external parties such as media, customers, and the public. Handle confidential information and maintain the security of the executive s records and files. Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets. Location : Pune, India Key Responsibilities : Administrative Support Manage executive calendars, including scheduling meetings, appointments, and travel Coordinate and confirm internal and external meetings Prepare meeting agendas, presentations, and follow-up materials Take and distribute accurate meeting minutes Communication Management Screen and prioritize emails, calls, and correspondence Draft and edit emails, memos, reports, and other documents Serve as the primary point of contact between executives and stakeholders Handle confidential information with discretion Travel & Logistics Book and manage travel arrangements (flights, hotels, transportation) Create detailed travel itineraries and handle last-minute changes Process travel expenses and reimbursements Project & Task Coordination Assist with planning and execution of projects and events Track project progress and ensure deadlines are met Liaise between departments or teams to coordinate initiatives Office & Resource Management Order and maintain office supplies and executive resources Manage office records, filing systems, and databases Ensure smooth operation of executive s workspace Finance & Reporting Prepare expense reports Assist with invoice processing, purchase orders, and vendor coordination Strategic & Executive Support Anticipate executive needs and proactively address issues Provide research and summaries to assist executive decision-making Support executive with board or leadership team communications Relationship & Stakeholder Management Maintain professional relationships with clients, vendors, and partners Organize executive participation in networking, conferences, and speaking engagements Qualifications : 5 plus years of experience in Secretarial related activities. Graduate in any stream. Exposure to and working knowledge on computers with MS Office applications In addition, the employee may be assigned other duties within the area of their competence Result driven, self-awareness, improvement oriented Good level of internal and external Customer orientation and Service attitude Ability to handle sensitive information and maintaining confidentiality. Compliance and governance to Company policies Networking skills, effective communication, Liaisioning, interacting and dealing with Government bodies, methodical, persistent and time bound A glimpse of our culture At Sandvik, were tech driven, innovative and entrepreneurial! For us, success is a team effort - we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. We also give you the freedom to find that perfect mix between work, family life and interests. Visit our stories hub, LinkedIn or Facebook to get to know us further. How to apply: You may upload your updated profile in Workday against the JR R0080313 through your login, no later than 29th June 2025 Or Please send your application by registering on our site www.sandvik.com/career and uploading your CV against the JR R0080313 before 29th June 2025. Our recruitment process is open and fair - we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position. To learn more about our recruitment process, please visit our career site.

8:00 AM-5:00 PM (EST) Requirements and qualifications: Organize, manage, and lead multiple project implementations in a fast-paced IT environment across multiple functional teams and global organizations. Provide focused delivery of all aspects of project management, project scope definition, risk management, adaptable project scheduling, resource hiring and management, Change management and consistent project documentation and reporting. Guide and direct implementation of infrastructure, systems, applications and technical integration activities. Must be results oriented and ensure successful completion of the projects on time, on budget and within the defined scope while leading through influence and with solid soft skills and tact. Initiate, manage and perform implementation of technical solutions, applications and systems. Determine appropriate course of action needed to accomplish objectives in shortest time possible without compromising quality. Provide regular reporting to executive team, and the client as required including project dashboard. Create, maintain and update Project Documents. The work pattern for this position may vary; successful candidate must be flexible in working hours and capable of providing out of hours on call support. Required Skills & Experience: 3-5 years work experience in IT field or IT system development projects. At least 2 years of project coordination/ management experience. Candidate should have conceptual Knowledge of Oracle Database and any ERP. Candidate should have excellent verbal and communication skills. Excellent knowledge of the full project management life cycle, preferably in Remote Management Services. Should have expertise in project/program management, Planning, Procurement, Scheduling, Resource management, support and training. Ability to develop and monitor project schedules & timelines, deliver project on time and on budget. Experience in managing multiple projects with competing priorities. Experience working in a global environment, leading and collaborating with teams located in multiple geographic areas. Degree in the field of computer science, information systems, or computer engineering would be an added advantage. Strong IT skills and practical experience would be an added advantage. Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.

Job Description: Integrated Project Manager Location: Mumbai Introduction: Join our dynamic team as an Integrated Project Manager , where youll have the opportunity to drive creative adaptation media production for our Global brand accounts . Working from one of our r egional satellite studios, you ll be instrumental in delivering projects for numerous markets in region. Reporting to the Regional Producer, youll collaborate closely with regional teams, fostering strong relationships with key stakeholders driving impactful content production. The Integrated project Manager understands the complexities of global brand campaign production cycles and has a comprehensive knowledge of universal print and moving image terminology. You will possess experience across POS, OOH, Social Media, Online Video, TV and Cinema production, specifications and best practice. As a pivotal member of our team, you will assess upcoming campaign volumes and scope, reviewing SLA timings plans created by the Regional Producer, adapting where necessary to meet the nuanced lead times of the markets in your region to meet key milestones. You will review global and local pipeline activations across print and moving image channels and assessing resource requirements ahead of time, ensuring campaigns are briefed to the creative team in a timely and accurate manner, identifying production overlaps and relaying regular status updates the Regional Producer. As Integrated Project Manager, you will motivate your direct team to excel in their roles and ensure effective communication across regional teams, aligning on overarching objectives. The Integrated Project manager oversees the end-to-end production, actively tracking key milestones such as translation requests, in market price validation, client approvals and delivery, ensuring creative teams are working efficiently, managing status, risks and challenges of all the campaign deliverables and resource, escalating production issues to the Regional Producer. A vital responsibility will be quality control, a keen eye and comprehensive understanding of brand guidelines is essential to delivery precision. The integrated Project Manager will be responsible for final delivery of campaign assets, performing a full pre-delivery audit of all files ensuring all relevant stakeholders receive proof of delivery. Responsibilities: Creating bespoke timelines based on channel and market specific lead times. Briefing creative studio on campaign specifics, timings, and scope. Holding daily stand-ups with creative team for live status tracking. Communicating translation, creative adaptation, approvals, and approval deadlines to relevant stakeholders. Proactively assessing resource needs upstream to identify potential shortfall. Conducting real time risk assessment, providing a campaign feedback loop to the Regional Producer, ensuring they are properly informed on status. Build and nurture strong relationships with key stakeholders such a Media Agencies. Support the Regional Producer on project planning, status, risks, and challenges. Triage any production issues from creative team, escalating to the Regional Producer and Channel Leads. Oversee digital and print campaigns covering owned and bought media, managing multiple campaigns, languages, and channels. Drive precise campaign execution, monitoring progress, controlling deadlines, engaging relevant stakeholders and ensuring successful delivery. Support the Producer on daily stand-up calls with offshore teams, ensuring production is on track and providing an escalation point to the studio manager/PMs. Review global campaigns, familiarise yourself with forecast data, to drive foresight of production. Assess resource needs for out-of-scope projects supporting Regional Producer in producing resource and cost estimates. Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs. Perform robust QC on all deliverables ensuring all are produced on brand, taking ownership of any piece of creative submitted to the client for review. Final delivery of campaign deliverables to media vendors adn notifying all relevant stakeholders. Champion automation and future-facing ways of working. Qualifications: 4+ years of relevant experience in digital, print and motion, covering owned and bought media. Experience working with multiple campaigns, languages, and channels. Demonstrated production experience on global brands with line management experience Strong account & project management skills, with experience managing onsite and offshore teams. Excellent communication and relationship-building abilities. Proven ability to drive successful campaign production lifecycles, with an ability to assess risk in real time adapt using agile methodology. Proficient forecasting, resource management and project burn rate. Keen eye for detail and commitment to innovation and new business growth. THIS ROLE IS RIGHT FOR YOU IF... You re someone who thrives on shared successes, especially as part of a team that s making waves with innovative processes & high-volume delivery . Your organisational and communication skills set you apart from the crowd. You are methodical and take pride in being able to apply agile methodologies to the task at hand , adapting accordingly based on your ability to foresee risk. You ll be the kind of person who is driven by producing large volume multi-media campaigns , and understands how to plan, track and execute multiple projects simulta neously. You ll have experience across print and moving image with a comprehensive knowledge of common specs, ratios, resource needs and final del iverable output formats. You ll already be a n Integrated Project Manager looking for bigger challenges on a larger account where you can hone your existing skills and cultivate new ones. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations

About Citco: The Citco Banks offer our clients the ability to transact, place cash on deposit and access foreign exchange markets and loan facilities. Operating from multiple locations globally, we provide custody and depositary services and credit facilities, with our solutions fully integrated with our fund administration and corporate and trust offerings. About the Team & Business Line: Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centers Citco Bank provides access to best-in-class process and technology. As a core member of our Compliance team you will work closely with internal stakeholders and cross-functional teams to minimize operational risks and ensure our clients experience seamless delivery across banking services. Your Role: You will conduct document outreach with clients. Review and validation of client set ups, due diligence levels and risk assessments Review document collection requests Support CLM (KYC) Specialists based on your expert knowledge Proactively co-manage the team s daily workflow and, in consultation with the AVP, ensure adherence to the policies and procedures as outlined Manage smaller operational work streams, including operational management of 4-6 staff members Communicate effectively with clients and internal stakeholders (e.g., Manager, Relationship Managers, etc.) and timely respond to (follow up on) emails or telephone requests Timely follow up on pending items to meet internal service level agreement (SLA) deadlines Timely report and escalate non-conformities to your Manager Participate in specific projects which may arise from time to time Participate in Citco s training program Have a good understanding of (and adhere to) Citco s policies, procedures and systems About You: You have a Bachelor s degree. At least 3 years of experience in KYC/AML and client due diligence reviews, preferable in the offshore sector or fund industry Assets: Experience with managing small groups of staff Good communication skills in English, both verbal and written Strong problem solving and analytical skills Good knowledge of Microsoft office applications (e.g., Excel, Word) Team player Ability to assimilate the requirements of the role quickly and eagerness to learn Knowledge of the alternative investment and financial industry is an advantage. Competencies Business and commercial acumen Quality and risk management Decision making Client relationship management Communication Developing working relationship Leadership Coaching and developing others Organization and resource management Drive for results Adaptability Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.