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1.0 - 6.0 years
2 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Need Min 1 yr of exp in Travel domain (GDS + Mannual Ticketing) Salary b/w (30k - 35k) in hand + Allowances G/UG 24*7 5 days working both way cabs Interested Candidate Contact: 7289094130 / yashika.imaginator@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with Amadeus, GDS Softwares and Mannual ticketing, Reissue and issue of ticket
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring for TRAVEL Customer Care Executive for NOIDA Location Role & responsibilities Inbound Voice Travel Customer Service Process Handling Airline Customer Queries PNR & Ticket & Itinerary Cancelation, Creation, Amendment Preferred candidate profile Excellent Communication* 1 Year Voice or Blended Travel Experience Mandate Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029
Posted 3 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Kolkata, Rajarhat, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Telecom Travel & Healthcare Process Call & WhatsApp No: 9147047911 | 9147047910 | 9007152957 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 9147047910 | 9007152957 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 3 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
Gurugram
Work from Office
": " About WPP Media : WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 3 best things about the job: 1. A role where there are no limits to good ideas 2. Client that supports and encourages innovative and exciting work 3. Learn from the best in the business if you are willing to go over and above regular work In three months: \u00B7 You would be leading the conversations with the client. \u00B7 Total understanding of the various agency functions \u00B7 Adapt to the client requirements & timelines given and efficiently deliver on the same In six months: \u00B7 You will be responsible in pitching to the existing clients apart from the ongoing work \u00B7 Establish good relations with the Client, media houses and internal Group M agencies and partners In 12 months: \u00B7 Independently work on the client requirements along with recommendations \u00B7 Learning and experience across traditional, digital, on-ground, and branded content planning \u00B7 Worked on end-to-end award-winning solutions \u00B7 Train and mentor new recruits Skills and Experience : At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: o Be Extraordinary by Leading Collectively to Inspire transformational Creativity. o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. What you will need: \u00B7 Plan and execute digital & social media campaigns \u00B7 Co-ordinate with internal and external stakeholders for campaign management & optimization including deliveries, creatives, content and copies \u00B7 Interact with client for briefs, approvals and feedbacks \u00B7 Reporting and responding to queries on brands social media pages \u00B7 Experience in campaign management & domain knowledge is a must \u00B7 Domain expertise of various digital media platforms including Google, Social and Performance partners, from campaign planning to setup and management \u00B7 Deep knowledge and experience with multiple communication channels and their role in \u00B7 brand marketing \u00B7 Communication Development: Working closely with agency partners to create compelling \u00B7 consumer communication backed by strong insights \u00B7 Develop the go-to-market digital plan, owning the entire India digital marketing budget and \u00B7 deciding on the optimum spend allocation to deliver the agreed business goals \u00B7 Responsible for driving smooth day-to-day operations including liaison with internal stakeholders as well as client servicing \u00B7 Monitor performance of each platform; identify and implement opportunities for improvement \u00B7 SPOC for managing relationship with Client and partner agencies \u00B7 Platform knowledge and certification is a must. Life at WPP Media & Benefits : Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. ",
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
As a Senior Manager Investment , youll be at the forefront of one of Indias most dynamic media accounts Google. Youll get hands-on experience across the entire buying ecosystem from TV, Print, Radio, Events, Digital Reservations, Branded Content, and OTT Integrations. Role Summary and Impact Own and execute end-to-end media buys across offline and digital platforms for one of the countrys top-spending advertisers. Negotiate with top media partners to drive efficiencies, innovation, and measurable impact. Collaborate with internal teams planning, ad ops, and mPlan to deliver 360\u00B0 integrated campaigns. Track live campaigns, implement mid-flight optimizations, and ensure delivery KPIs are met. Drive value through deal evaluations, event integrations, and custom content solutions. Work with data to track CPRPs, inflation benchmarks, and buying ROI. Ensure 100% compliance with internal and client-facing processes. What Youll Get Google Account Exposure: Work on one of the most respected and demanding global brands. 360\u00B0 Buying Experience: From tactical buying to event activations, branded content, and sponsorship deals. Digital Buying Development: Build your expertise across reservation-based digital media including OTT platforms. Learning & Leadership: Be part of a high-performance, future-facing investment team with access to top tools, platforms, and learning frameworks. At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . \u202F Skills and Experience 3-5 years of media buying experience with strong negotiation, vendor management, and CPRP fluency. Experience across TV, Print, Radio; digital buying is a major plus. Data-first mindset comfortable with YUMI, BARC, MAP, and basic digital tools. Strong eye for detail with a get-it-done attitude. Someone who thrives in a fast-paced, collaborative environment and isnt afraid to challenge the norm.
Posted 3 weeks ago
3.0 - 6.0 years
6 - 10 Lacs
Pune
Work from Office
As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application
Posted 3 weeks ago
4.0 - 7.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Booking Management, Maximizing Revenue, Customer Service, Having IDS Experience Preferred, Strong Communication skills, Product Knowledge, Channel Manager Knowledge, reconciliation of reservation no-shows, and Cancellations.
Posted 3 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Greetings from Sutherland!!!We are hiring for international Airline (Travel) process Domain - Interline profile and Fare Audit profile.Location - Airoli (Navi Mumbai)Work Mode - Work from OfficeDesignation - Sr. Associate / Lead AssociateMinimum 4-5 Years of Experience is requiredImmediate joiners preferred Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 9321527119 or mail your CV on ojasvi.kori@sutherlandglobal.com
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
Job Title: Hotel Reservations Executive Location: Pune, India. *Position Overview: * We are seeking a detail-oriented Hotel Reservations Executive to manage hotel bookings and coordinate operational tasks to ensure a smooth client experience. This role involves liaising with hotels, handling reservations, and supporting operational functions. *Key Responsibilities:* Hotel Reservations - Manage FIT bookings, room availability, special requests, and cancellations. Secure competitive rates and respond to inquiries. Operations Coordination - Ensure seamless communication between the internal sales team and hotels, assist with handling issues and escalations. Reporting & Documentation - Maintain accurate records, generate reports, and ensure quality standards are met. *Key Requirements:* Degree in Hospitality Management or Tourism or any equivalent subject. Proven hotel reservations experience, preferably in tourism. Knowledge of booking systems and hotel operations. Familiarity with online booking platforms. Strong organizational skills and ability to meet deadlines. Work Experience in a Travel Company Proficiency in MS Office and English
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Summary: - We are looking for dedicated & professional Travel Associates. We are seeking a highly motivated and customer-focused Travel Associate to join our team. This role involves providing exceptional service to customers through various communication channels addressing their Travel-related inquiries. Who we are looking for? Graduates & Undergraduate both can apply Preferably customer service experience minimum 6 months Good Spoken Bengali & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility POC- HR DEVYANSH Carry your CV And Passport size photo. Mention (HR DEVYANSH) on top of resume. Contact: 8527253889(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 4 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Noida, New Delhi, Gurugram
Work from Office
We are Conducting Interviews for the following position in a five Star Hotels for Delhi - Gurgaon and Noida GRE (Guest Relation Executive) Reservation Steward Receptionist Minimum Education : 12th pass / Graduate Gender - Male and female Salary & Benefits: Salary: 15000 - 22000 Meals & Uniform Provided Incentives & Career growth opportunities Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply For Telephonic Round Call on +91- 924023 4023 (100 Hot Lines) You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103
Posted 4 weeks ago
7.0 - 12.0 years
35 - 50 Lacs
Hyderabad
Work from Office
Job Summary We are seeking an experienced and dynamic Sales Training Manager to lead the training agenda and enhance the overall performance of the sales field force. " Roles & Responsibilities Conduct training needs identification (TNI) exercises by engaging with stakeholders to identify specific training requirements for different teams within the Field organization. Develop and customize training programs tailored to the needs of Managers, guiding team members in creating learning modules for their respective workgroups at the frontline level. Manage the content development and online administration of eLearning and mobile learning platforms across all levels of the field force. Deliver managerial programs aimed at Area Manager/Regional Manager (AM/RM) level employees and evaluate program effectiveness based on established metrics. Cultivate strong and collaborative relationships with stakeholders, forging strategic alliances to advance the priorities of the Training team. Foster a cohesive work environment, communicate clear performance expectations, identify and support individual talent, and promote continuous learning and professional development among team members. Implement accreditation activities by communicating the concept to stakeholders, conducting skill evaluation tests, and collaborating with line managers to design and execute post-accreditation activities. " Qualification Educational Qualification Any graduate/Science (Pharmacy preferred); MBA desirable. Minimum Experience Required 2-10 years of of experience as a trainer & team management. Skills & Attributes Technical Skills In-depth understanding of the pharma selling scenario with a focus on how a Pharma Sales Representative/Sales Business Officer/Area Sales Manager works. Experience in Sales and Marketing. Basic Science knowledge and orientation. Understanding of contemporary training methodology, pedagogy, systems, and practices. Knowledge of Organizational/product/marketing and sales process related inputs. Behavioral Skills Effective verbal and written communication. Understanding and connecting with team members on a personal level. Flexibility and openness to new ideas. Ability to inspire and motivate the sales team. Providing constructive feedback and coaching. " Additional Information About the Department: Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organization with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy, and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations, and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/. "
Posted 4 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
Company Description We are in collaboration with World tickets and have provided exceptional services to our customers since 2014. We have wide network of customers booking flight tickets from USA to India Role Description This is a full-time on-site role for a Travel Consultant located in Gurugram. As a Travel Consultant at Myflyyatra, you will be responsible for assisting customers in making travel arrangements, including booking flights, hotels, and rental cars. You will also provide expert advice to customers to ensure that their travel plans meet their needs and budget, as well as offering solutions to any travel-related issues that may arise. As a Travel Consultant, you will work closely with customers to ensure they have the best possible travel experience. Qualifications Excellent communication and interpersonal skills Comprehensive knowledge of travel industry and destinations Familiarity with travel reservation systems GDS Amadeus and online booking platforms (Must) Bachelor's degree or Diploma Fluency in written and spoken English Passion for travel and a desire to help others experience the joy of travel Position : Sales and Ticketing agent - US Process Shift timings- Night shifts Location : Sector 49 Gurugram We are also hiring fresher with good communication skills and knowledge of GDS and USA geographical knowledge Employment Type Full-time
Posted 4 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 4 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Kolkata, Rajarhat, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 4 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mangaluru
Work from Office
Job Description : Fulfilling sales charters for cities based upon agreed targets, and promoting the organizations presence Sign Contracts with restaurants and handle inquiries from existing and new clients Gather sales lead from the market and approach restaurants actively for conversion Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images & descriptions in the menu, reducing cancellation etc) Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages Should be able to handle potential clients when on the field as the first in command The individual will be responsible for their hired City and will be required to move and set base in the City. Desired Skills : Graduates or Postgraduates with 1-3 years of experience in the sales domain. Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory) Confident, Pleasing, and a go-getter personality Decent communication skills in English & Effective local language skills are mandatory Should have basic numerical skills (Eg. growth degrowth) Good Negotiation and influencing skills Self-motivated and driven by targets. Knowledge of MS Office or a similar suite is a plus
Posted 4 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Surat
Work from Office
Profile Overview: We are looking for a motivated and detail-oriented professional to join our Revenue Management team as an RM Onboarding & Support Associate . The ideal candidate will have 1-3 years of experience in revenue management and will be responsible for onboarding new hotel partners, delivering ongoing support, and ensuring the successful execution of dynamic pricing strategies through our platform, eZee Mint. Responsibilities: Conduct onboarding sessions for hotel partners, providing training on eZee Mint and revenue management best practices Offer continuous support by resolving queries, troubleshooting issues, and advising on pricing strategies Collaborate with internal teams to ensure smooth implementation and adoption of revenue management tools Analyze performance data to measure strategy effectiveness and highlight improvement opportunities Keep up with industry trends and innovations to enhance support quality and drive revenue growth Foster strong relationships with hotel partners by providing timely and insightful assistance Registering hotels on online travel portals (Agoda, Airbnb, Booking.com) using YCS Content API tools to streamline and automate the onboarding process. Key Competencies for the Role: 1-3 years of experience in Revenue Management or a similar analytical role. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, target-driven environment. Detail-oriented, with the ability to manage multiple tasks effectively. (Preferred) Familiarity with eZee software suite - eZee Centrix, eZee Reservation, and eZee Absolute. Requirements: Bachelor s degree in Business, Finance, Hospitality, or a related field 1-3 years of experience in revenue management or a related domain Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Comfortable working independently and in a team environment Proficiency in Microsoft Excel and familiarity with revenue management software Why Join Us? If youre passionate about hospitality, data-driven decision-making, and delivering exceptional partner experiences, we invite you to apply and contribute to the success of eZee Mint.
Posted 4 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .
Posted 4 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 4 weeks ago
2.0 - 11.0 years
4 - 13 Lacs
Bengaluru
Work from Office
The Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Reservations Executive, you will be responsible for performing the following tasks to the highest standards: Complete Hilton University courses and pass the tests. Familiar with hotel product knowledge and activities. Maximize room sales and revenue for the hotel, prioritizing up-selling. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Make sure all commissions are correct and followed-up on promptly. Make sure all reject business is filed with the reasons. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply to the hotel credit policy and make sure all forecast revenues are met. Comply with set rooms supply and price control. Maintain and update guests information and sales data by reservation procedures. Maintain high level guest service standards. Ensure all information input is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties, to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies relating to reservations. Comply with all systems and procedures as laid down by the hotel. Prioritize the quality of reservations. Strictly follow brand standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Reservations Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude,
Posted 4 weeks ago
0.0 - 4.0 years
3 Lacs
Kochi
Work from Office
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 weeks ago
1.0 - 8.0 years
18 - 20 Lacs
Chennai
Work from Office
Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelors degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity. Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 weeks ago
10.0 - 15.0 years
6 - 8 Lacs
Dahej, Nanded
Work from Office
Lead overall hotel operations ensuring high standards in guest service, housekeeping, F&B, and profitability. Drive business growth, maintain brand standards, and manage staff performance. Oversee budgets, compliance & daily operational efficiency. Required Candidate profile Minimum 10 years’ experience in hospitality; leadership in F&B preferred.
Posted 4 weeks ago
8.0 - 13.0 years
5 - 6 Lacs
Morbi
Work from Office
Leading daily operations, drive service excellence, and coordinate cross-functional teams, SOP implementation, team leadership, vendor & resource management, performance analysis along with guest satisfaction, compliance, and operational efficiency. Required Candidate profile Candidates with a strong background in Food & Beverage operations will be preferred
Posted 4 weeks ago
8.0 - 13.0 years
5 - 7 Lacs
Dera Bassi
Work from Office
Leading daily operations, drive service excellence, and coordinate cross-functional teams, SOP implementation, team leadership, vendor & resource management, performance analysis along with guest satisfaction, compliance, and operational efficiency. Required Candidate profile Preferably a resident of Chandigarh, Zirakpur, Mohali, or Ambala with own accommodation. Candidates with a strong background in Food & Beverage operations will be preferred
Posted 4 weeks ago
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