Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Delhi
>
licks Petcare Private Limited
>
Relationship Manager

Relationship Manager

licks Petcare Private Limited

0 years

3 - 4 Lacs

Delhi

Posted:7 hours ago| Platform: GlassDoor logo

Apply

Skills Required

resolve service logistics marketing communication crm empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Serve as the primary point of contact for all customer inquiries, concerns, and feedback across multiple platforms (calls, email, WhatsApp, social media, etc.).
Build and maintain strong, long-term relationships with customers by offering a personalized experience.
Resolve customer complaints and ensure issues are addressed promptly and effectively.
Actively engage with customers to build loyalty and encourage repeat purchases.
Maintain detailed records of customer interactions and feedback to improve service quality.
Collaborate with operations, logistics, production and marketing teams to ensure seamless order fulfillment and post-purchase experiences.
Identify opportunities to enhance customer satisfaction and share insights with the team.
Contribute to building a customer community by encouraging testimonials and reviews.

Key Requirements:

Excellent verbal and written communication skills (English & local language).
A customer-first mindset with strong problem-solving skills.
Ability to manage multiple tasks and handle pressure with a positive attitude.
Tech-savvy with experience using CRM tools, WhatsApp Business, or e-commerce platforms.
Empathy, patience, and the ability to maintain a friendly tone in all customer interactions.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

Application Deadline: 25/07/2025

More Jobs at licks Petcare Private Limited

Customer Service Manager

Sonipat, Haryana

1.0 - 1.0 yrs

Salary: Not disclosed

Client Services Manager

Delhi, Delhi

1.0 - 1.0 yrs

Salary: Not disclosed

Customer Success Manager

Delhi, Delhi

1.0 - 1.0 yrs

Salary: Not disclosed

Client Services Manager

Delhi

1.0 - 1.0 yrs

INR 3 - 4 Lacs

Packing Supervisor

Sonipat, Haryana

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.