1445 Recovery Jobs - Page 7

**Job Title**: Sr. Consultant SAP HANA DBA **Experience**: 5 - 8 Years **Work Mode**: Hybrid (3 days Work From Office) ****: We are seeking a skilled **Sr. Consultant SAP HANA DBA** with 5-8 years of experience to join our team in Pune. The ideal candidate will have in-depth expertise in SAP HANA database administration, covering installation, configuration, patching, and upgrades. You will be responsible for managing and optimizing the SAP HANA database, ensuring its performance, reliability, and availability. **Key Responsibilities**: - Administer SAP HANA database including installation, configuration, patching, and upgrades. - Utilize SAP HANA Studio for monitoring and management of the HANA environment. - Apply performance tuning techniques to ensure optimal database performance. - Implement and manage data backup and recovery strategies to ensure business continuity. - Administer SAP Basis concepts related to HANA. - Troubleshoot and resolve database-related issues, ensuring minimal downtime and business impact. - Collaborate with cross-functional teams to address database-related challenges. - Provide support in database performance optimization and system monitoring. **Requirements**: - 5 to 7 years of hands-on experience in SAP HANA Database Administration. - Strong knowledge of SAP HANA installation, configuration, patching, and upgrades. - Experience with SAP HANA Studio for monitoring and database management. - Strong understanding of database performance tuning techniques. - Solid experience in data backup and recovery strategies. - Familiarity with SAP Basis administration concepts. - Excellent troubleshooting and problem-solving abilities. - Ability to work independently as well as part of a team. **Preferred Qualifications**: - Certification in SAP HANA or related technologies is a plus. - Experience in handling large-scale database environments. Skills : - Sr. Consultant SAP HANA DBA, SAP HANA database administration, installation, configuration, patching, upgrades, SAP HANA Studio, database performance tuning, data backup, recovery strategies, SAP Basis administration, troubleshooting, problem-solving, database optimization, system monitoring, hands-on experience, certification in SAP HANA, large-scale database environments, performance tuning, cross-functional collaboration, business continuity.

Hiring Now: Tele-collections Executives at SMFG India Credit! SMFG India Credit, a leading NBFC and part of the globally respected Sumitomo Mitsui Financial Group (SMFG), is looking for experienced Tele-collections Executives to join our dynamic team in Chennai. Job Location: Porur, Chennai Office Hours: 9:30 AM to 6:30 PM What We Offer: Attractive Salary Package Performance-Based Incentives Insurance Benefits (Health + More) Growth Opportunities in a Reputed Financial Institution Eligibility: Prior experience in tele - collections is mandatory Education: Any UG / HSC qualification Key Responsibilities: Connect with customers to recover outstanding dues Negotiate settlements and ensure timely payment follow-ups Ensure regulatory compliance and adherence to company policies Maintain detailed records using CRM tools Meet and exceed recovery targets with professionalism

ACL Digital is seeking experienced Database Administrators (DBAs) to perform Oracle DB maintenance activities and support existing Oracle E-Business Suite (EBS) application databases. Responsibilities include managing and expediting the instance cloning process using tools like Actifio, supporting legacy reporting environments, and ensuring the proper functioning of supporting applications/tools. Responsibilities: Perform Oracle DB maintenance activities, including scheduled maintenance, security patching, and monitoring. Manage and expedite the instance cloning process using tools like Actifio. Support legacy reporting environments (e.g., Discoverer, Noetix Views). Ensure the proper functioning of supporting applications/tools (e.g., Excel4Apps, Config Snapshot). Conduct database performance tuning and optimization. Handle backup and recovery operations to ensure data integrity and availability. Provide support for database-related issues and troubleshoot problems as needed. Collaborate with application teams to ensure seamless integration and performance of database systems. Stay updated with the latest Oracle database technologies and best practices. Must-Have: Extensive experience as an Oracle DBA. Strong knowledge of Oracle database maintenance and performance tuning. Experience with tools like Actifio for instance cloning. Familiarity with legacy reporting environments (e.g., Discoverer, Noetix Views). Proficiency with supporting applications/tools (e.g., Excel4Apps, Config Snapshot). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Good-to-Have: Experience with Oracle EBS databases. Familiarity with automation tools for database management. Knowledge of Oracle database security best practices.

Loan- EMI Recovery Voice Process Salary Up To Fresher :-12k+Unlimited incentive Salary Up To Experience :-13k+unlimited incentive Negotiate with past due accounts for debt recovery Closely monitor and followup overdue accounts for timely resolutions. Required Candidate profile Working Hours 9:30am to 6:30pm Candidate should be willing to work from office Contact:- More Details:- HR Swapnali :- 9822946582

Equitas Small Finance Bank is hiring for two roles: Relationship Manager (RM) - Standalone MOD and RM - Micro & Retail Mortgages. Here are the details: RM - Standalone MOD - CTC Range: 2-3.5 lakhs - Grade: EB01 to EB02 - Target: 50 lakhs with a 25,000 incentive at 0.5% - Additional Incentive: 0.2% for achieving 80-99.9% target RM - Micro & Retail Mortgages - Salary Range: 2-3.5 lakhs - Local Conveyance: 3,000 - Locations: Various districts in Tamil Nadu and Pondicherry, including Kumbakonam, Tiruvarur, Nagapattinam, and others KUMBAKKONAM- THIRUVARUR, NAGAPATTINAM, THIRUPPANANTHAL, ADHUTHURAI, POONTHOTTAM, VEDARANIYAM, THIRUTHURAIPOONDI, JEYANKONDAM, MAILADUTHURAI-SEMBANARKOIL, SEERKALI, PANRUTI, CHIDAMBARAM, VIRUTHASALAM, KARAIKAL, KATTUMANARKOIL, VADALUR PERAMBALUR- LALGUDI, MANACHANALLUR, PERAMBALUR, MUSIRI, THOTTIYAM, THURAIYUR, ARIYALUR, KALLAKURICHI, THITTAKUDI PONDYCHERRY- CUDDALORE, VILLUPURAM 1, KOLIYANUR, MURUGAMPAKKAM, THINDIVANAM, NELLIKUPPAM, THIRUKOVILURE Contact: 9444007802

-Loan- EMI Recovery Voice Process -Manage recovery and collection of outstanding accounts & Achieve monthly collection targets -Negotiate with past due accounts for debt recovery -Closely monitor and follow- up overdue accounts for timely resolutions Required Candidate profile -Working Hours 10:00am to 7:00pm -Candidate should be willing to work from office. -More Details -HR Swapnali :- 9822946582

Experience working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies Hands-on experience working with Veeam Backup and Replication Demonstrated a good understanding of working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies core technical concepts as well as in Veeam backup process, methodologies, design, and implementation. Proficient in Performance & Troubleshooting using native monitoring and troubleshooting tools. Good knowledge on the Veeam Backup Architecture, Job Configuration, Backup Proxies, Instant Recovery and recovery models. Relevant experience on backup of disaster recovery model. Good hands-on experience on Veeam Cloud Connect or integrated Veeam with cloud providers (e.g., AWS, Azure). Explains good logical and analytical thinking to troubleshoot problems.

-Required Fresher/Experience -Min HSC pass out -Salary: Rs 11,000 TO 16,000 in hand -Basic Knowledge of computer -Language- Marathi, Hindi, required Average English. -Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- 12TH Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

-Required Fresher/Experience -Min HSC pass out -Salary: Rs 11,000 TO 16,000 in hand -Basic Knowledge of computer -Language- Marathi, Hindi, required Average English. -Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass INTERESTED? To schedule your interview: Send your CV via WhatsApp OR Call directly HR Dhanshree :-9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

Note: - Suitable and Interested can apply directly to our posting on Naukri.com or email us on work@tpvindia.com with below required details for further shortlisting & interview process - Do Not call us directly ; - Shortlisted candidates will be mailed thru Naukri.com or will be contact by our HR - Below details to be mailed to work@tpvindia.com - Updated CV - Profile / Role applying for : - Full Name : - Age: - Residence Location : - Current Salary : - Expected Salary : - Notice period : - Reason for change : Job Details as per below : Roles and Responsibilities: - Customer Service executive - Attend incoming customer calls for any queries or any requirements - Our Customer base is B2B segment like Real estate developers and contractors, Contractors for government infrastructure projects, Industries, Sub dealers, etc... - Products we deal in Cement & other building materials used in construction - Quotation & follow up - Order processing - Monitoring Orders continuity - Receivables follow up - Mailing of Statements, etc... - Other back office & admin work Desired Candidate Profile : - Residence: in the radius of 30 kms of Panvel - Good Communication & Convincing skills - Good drafting in English - Good knowledge of Excel / Word - Good typing speed Salary : 25,000 to 30,000 per month Work timing : Monday to Saturday - 10 am to 7 pm

Exp in json, 5 yrs in PostgreSQL ,etl fundamentals, work with dba to monitor data architecture and data quality, integrate & upkeep database code in qeries, views, scripts & processes

Work Mode**: Hybrid (3 days Work From Office) We are seeking a skilled **Sr. Consultant SAP HANA DBA** with 5-8 years of experience to join our team in Pune. The ideal candidate will have in-depth expertise in SAP HANA database administration, covering installation, configuration, patching, and upgrades. You will be responsible for managing and optimizing the SAP HANA database, ensuring its performance, reliability, and availability. Key Responsibilities: - Administer SAP HANA database including installation, configuration, patching, and upgrades. - Utilize SAP HANA Studio for monitoring and management of the HANA environment. - Apply performance tuning techniques to ensure optimal database performance. - Implement and manage data backup and recovery strategies to ensure business continuity. - Administer SAP Basis concepts related to HANA. - Troubleshoot and resolve database-related issues, ensuring minimal downtime and business impact. - Collaborate with cross-functional teams to address database-related challenges. - Provide support in database performance optimization and system monitoring. Requirements: - 5 to 7 years of hands-on experience in SAP HANA Database Administration. - Strong knowledge of SAP HANA installation, configuration, patching, and upgrades. - Experience with SAP HANA Studio for monitoring and database management. - Strong understanding of database performance tuning techniques. - Solid experience in data backup and recovery strategies. - Familiarity with SAP Basis administration concepts. - Excellent troubleshooting and problem-solving abilities. - Ability to work independently as well as part of a team. Preferred Qualifications: - Certification in SAP HANA or related technologies is a plus. - Experience in handling large-scale database environments. Skills : - Sr. Consultant SAP HANA DBA, SAP HANA database administration, installation, configuration, patching, upgrades, SAP HANA Studio, database performance tuning, data backup, recovery strategies, SAP Basis administration, troubleshooting, problem-solving, database optimization, system monitoring, hands-on experience, certification in SAP HANA, large-scale database environments, performance tuning, cross-functional collaboration, business continuity.

Role & responsibilities Responsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and payments Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers Verify all bills/ invoices as per Blue Dart norms prior to forwarding to clients Ensure timely dispatch of bills to customers as per schedule Follow up with customers for bill receipt Customize bills as per forms/formats required, contractual terms and conditions, customer requirements, etc. Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date Work closely with the sales teams to ensure timely collections from customers as per the raised bills Follow up with customers in cases of pending payments / short payments / part payments Report reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis Key Result Areas and Key Performance Indicators 1. Timely completion of billing and invoicing processes and reporting Ensure adherence to timelines set for billing at the Branch in terms of Collation of billing data Customization of bills Dispatch of invoices to customers Collection of payments Reporting to Branch Finance Team, etc. 2. Accurate billing and customization Accuracy in bills/ invoices generated Number of instances of errors in customization of invoices (as per customer contract and conditions) 3. Timely receipt of payments from branch customers % of payments received as per defined timelines

Re sponsibilities Couchbase Installation and Cluster Setup in production environment. Couchbase Administration. Database Backup and Recovery. Couchbase Index creation, Management, Tuning. Couchbase Architecture and concepts. Security in Couchbase/Security patch applying. Troubleshoot a Couchbase cluster for common configuration issues. Managing Cross Datacentre Replication (XDCR). Performance Monitoring. Couchbase architecture design ownership suggest best practices. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Couchbase. Experience5-8 Years.

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location- Mumbai,Delhi,Pune,Bengaluru,Hyderabad,Chennai

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.System & applicationsExperience working in SAP ERRBlackline & Other Technologies would be preferred and added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage. Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiativeMust be able to communicate both orally and in writing with client Reconciliations SME and 3rd parties involved and can raise timely and accurate queries Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Key Objective of the Job: Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain company's presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time Education Qualification: 12th Pass/ Graduate Specialized job competencies: Functional Competencies 1) Communication Skill 2) Negotiation Skill 3) Market/Industry Knowledge 4) Knowledge of Collections (Policy, Procedures & Scheme) Behavioral Competencies Execution Excellence Customer Centricity Fostering Synergy Hiring Parameters: Should have patience Should be comfortable in moving in fields Prefer local candidate Should have two wheeler license Location - mumbai,delhi,pune,bangalore,hyderabad,chennai.

Role & responsibilities Collection Officer Field Work Loan Recovery Preferred candidate profile

Regional Collection Manager to oversee the Unsecured Business Loan (UBL) collections portfolio across Ahmedabad, Surat, and Vadodara. The ideal candidate will have a proven track record in retail loan collections

PaisaBuddy is looking for Credit Manager- [Credit - Solar Finance] to join our dynamic team and embark on a rewarding career journey Credit Analysis: Assessing the creditworthiness of potential borrowers by analyzing their financial statements, credit history, and repayment capacity Risk Assessment: Evaluating the level of credit risk associated with different borrowers and determining appropriate credit limits and terms Credit Policy: Developing and implementing credit policies and procedures to ensure consistency and compliance with internal guidelines and industry regulations Credit Underwriting: Approving or declining credit applications based on the risk assessment and established criteria Credit Monitoring: Monitoring the credit performance of existing borrowers and taking proactive measures to address potential delinquencies or defaults Debt Recovery: Overseeing debt collection efforts and working with collection agencies if necessary to recover outstanding debts Customer Relationship Management: Building and maintaining relationships with customers or clients to understand their credit needs and address any credit-related concerns Credit Reporting: Reporting on credit-related metrics and performance to senior management or relevant stakeholders Collateral Management: Evaluating and managing collateral provided by borrowers to secure credit facilities

PaisaBuddy is looking for Sr. Manager / Manager - [RCU/FCU] to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

We are looking for a Debt Collector to join our dynamic team in Mumbai. As part of our collections department, you will be responsible for recovering outstanding debts from customers while maintaining respectful and effective communication. Provident fund

Role & responsibilities Payment collection from B 2 B customers as per the bills submitted and tracking of pending payment. Visit the Client by prior appointment & inform them about the outstanding dues, if any. Submit the Bill for Payment process. Continue follow ups via Mail, phone & Visit. Maintaining data of all the transactions on with respect to payment collection & outstanding in Excel. Must be willing to travel & visit clients in person for payment follow-ups. Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time. Confirmation of the invoices received from customers as per above point. Should be able to do collection follow-up with customers through mails /phones and physical visits. Need to achieve monthly collection target of his customers. Need to visit customers for physical collection of cheques in some cases Preferred candidate profile Must be well versed in MS Excel and Email drafting. Must be willing to travel Interested Candidates can share CV at pooja.gadhe@aryaomnitalk.com

Job Title: Collections Officer Company Name: Kinara Capital Job Description: The Collections Officer is responsible for managing the collection process for overdue accounts and ensuring timely payments from clients. This role entails communicating with customers to understand their payment situations and offering suitable solutions to facilitate debt recovery. The Collections Officer will also maintain accurate records of collection efforts and collaborate with the finance team to report on the collections status. Key Responsibilities: - Contact clients via phone, email, or in-person to follow up on overdue accounts. - Negotiate payment plans and settlements to resolve outstanding debts. - Maintain detailed records of all interactions with clients regarding collections. - Analyze customer accounts to determine appropriate collection actions. - Collaborate with other departments to ensure effective debt recovery processes. - Prepare regular reports on outstanding accounts and collection metrics. - Provide excellent customer service while negotiating collections. Skills Required: - Strong communication and negotiation skills. - Ability to build rapport and maintain relationships with clients. - Knowledge of collection laws and regulations. - Proficiency in data entry and management software. - Analytical skills to assess customer situations and devise appropriate strategies. - Strong problem-solving abilities. - Attention to detail and organizational skills. Tools Required: - Customer Relationship Management (CRM) software. - Microsoft Office Suite (Excel, Word, Outlook). - Accounting and finance software. - Communication tools (phone, email, chat platforms). - Reporting and analytics tools.