📌 Key Responsibilities:Welcome guests warmly upon arrival, provide information about resort amenities, golf services, tee times, and facilities. Manage guest check-in/check-out procedures efficiently. Handle reservations for golf sessions, restaurants, spa services, and accommodations. Answer telephone calls, and in-person queries in a professional, polite manner. Maintain front desk records, guest logs, and process daily reports. Coordinate with the golf operations team to update booking schedules and event registrations. Provide accurate information regarding resort activities, offers, tournaments, and local attractions. Assist in processing payments and maintaining petty cash records as needed. Handle guest feedback and complaints tactfully, escalating to management where appropriate. Maintain cleanliness and presentation of the front office area. Ensure security procedures for guest information, key handling, and visitor logs are followed. 📖 Requirements:Minimum 1-2 years of front desk or receptionist experience, preferably in a hospitality or leisure environment. Excellent verbal and written communication skills in English (knowledge of additional local languages is a plus). Proficiency in MS Office and front desk software (experience with hotel or golf management software preferred). Strong organizational and multitasking skills. Positive attitude, well-groomed appearance, and professional demeanor. Customer service-oriented with a friendly, approachable personality. Flexibility to work weekends, holidays, and in rotating shifts.

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Receptionist / Front Office Executive

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Experience: Not specified

INR 2 - 3 Lacs

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Receptionist / Front Office Executive