802 Quality Check Jobs - Page 2

Quality Specialist Department: Quality Assurance / Quality Control Reports To: Quality Manager Location: Vashi ,Navi Mumbai Industry: Dairy Job Summary: The Quality Specialist is responsible for monitoring and maintaining product quality and food safety standards throughout the dairy processing operations. The role ensures compliance with internal specifications, regulatory requirements (FSSAI, ISO, HACCP), and customer expectations, thereby supporting continuous improvement in product quality and process efficiency. Key Responsibilities: Quality Assurance & Compliance: Ensure all dairy products meet internal quality standards and regulatory requirements (FSSAI, AGMARK, BIS, ISO 22000, etc.). Conduct audits (internal and external) and support in third-party audits (FSSC, BRC, etc.). Implement and maintain quality management systems (QMS), HACCP, GMP, and GHP. Product & Process Monitoring: Supervise sampling and analysis of raw milk, in-process materials, and finished products. Maintain records of physico-chemical and microbiological analysis. Identify deviations in quality parameters and coordinate corrective actions with production and maintenance teams. Documentation & Reporting: Maintain accurate and timely documentation of all quality control activities, test results, and deviations. Prepare daily/weekly/monthly quality reports for management review. Support traceability and recall procedures. Continuous Improvement: Participate in root cause analysis (RCA) and corrective/preventive action (CAPA) implementation. Suggest improvements to enhance product quality and reduce rejections or customer complaints. Conduct training for shop floor employees on food safety, hygiene, and quality protocols. Customer & Vendor Interaction: Investigate customer complaints and respond with root cause and action plans. Perform quality audits at supplier/vendor facilities and assist in qualification of new suppliers. Key Skills & Competencies: In-depth knowledge of dairy processes (pasteurization, homogenization, fermentation, packaging). Understanding of microbiological and chemical testing in dairy. Strong analytical, problem-solving, and communication skills. Familiarity with tools like SPC, RCA, 5-Why, Fishbone, etc. Proficiency in MS Office and QA-related software. Qualifications & Experience: B.Tech / M.Tech in Dairy Technology, Food Technology, or Microbiology. 2–5 years of experience in QA/QC in the dairy or food processing industry. Certification in ISO 22000 / HACCP / FSSC is preferred

Job Opening Production Operator for a leading Chemical Manufacturing Industry (Colour, Coatings) for Vapi GIDC, Vapi, Gujarat Location. Designation: - Production Operator - ITI Experience: 0 to 2 Years On Direct Company Payroll We are looking for a Production Operator The Profile is given for your kind reference. Job Summary: Responsibilities: A. Learning 1. Learn basics of Powder Coating processing 2. Understand production processes 3. Weighment of Raw materials 4. Learn how to clean and operate powder mixer 5. Learn how to clean and operate extruder. 6. Learn how to operate grinding mill 7. Learn how to disassemble, clean and assemble grinding mill B. Development Activities 1. Color development. 2. Ensure quality specifications are met. 3. Panels preparation for submission to customers. 4. Evaluation of raw materials. 5. Ensure all necessary records and properly maintained. C. Quality 1. Assist production in trouble shooting. 2. Implement necessary corrective and preventive actions 3. Manage instruments and weighing balances D. Systems 1. Maintain all Quality records and documents. 2. Ensure Batch Cards are prepared E. Safety 1. Maintain and Ensure Zero Incident/ Accident. 2. Inculcate a Safe working Environment and attitude.

We are Hiring Assistant Manager - Quality Assurance for our client. If you have skill and experience in the same industry and profile, Kindly send updated resume. Designation : Assistant Manager Job Location: Haridwar, Surat & Ahmedabad Gender: Male Department: Quality department Nutraceuticals & Personal care Job Function: Quality Assurance and Control Role & responsibilities 1. Assisting Quality Manger for on going Quality Control check activities 2. Knowledge about Quality Control & Quality Assurance tools 3. Knowledge about testing of Nutraceutical and Personal care products 4. Sensory Evaluation 5. Sound knowledge of Google sheets and Good computer proficiency 6. Able to manage the trackers related to ongoing Quality Control task 7. Coordination with cross functional team and Third-Party Manufacturers 8. GMP 9. Knowledge about Regulatory requirements of FSSAI Preferred candidate profile Knowledge about Regulatory requirements of FSSAI and Personal Care industry Regards, Shivika Sharma 9220541221

Hello go-getter! We know that a business only thrives if our people are thriving. Thats why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. Youll make an impact by Effectively handle global projects in Building Automation System (BAS) for assigned zones/regions/country. Understand project requirements and based on that provide a controls engineering package for HVAC systems ensuring smooth project execution as per regional standards. Design engineering with guidance from project lead/team leader and perform quality check. Ensuring standard QC checklist and processes are followed for engineering drawings and submitting high quality design packages to Team Lead or Project Lead Ensure project task executions are on track and provide periodic updates on the status to project lead/Team lead. Youll win us over by: Engineering Degree in Instrumentation or Electrical Knowledge of engineering fundamentals Good knowledge of electrical concepts & control systems Efficient Ability to communicate confidently in English- written and spoken Create a better #TomorrowWithUs! This role is based in Bangalore where youll get the chance to work with global teams and the shape of things to come. Were Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and inventiveness and help us shape tomorrow. We at Siemens give the highest importance to our employee's health and safety, hence during this pandemic we have given complete 'Work from Home' option to our employees. We are committed to be an equal opportunity employer open to all irrespective of gender, sexual orientation, caste, region, religion, political ideologies, abilities, etc.

SUMMARY Job Description : Quality Control - Executive / Senior Executive Responsibilities: Managing customer complaints and providing solutions in coordination with the team. Scheduling appointments and resolving complaints received from end users. Investigating root causes and conducting further analysis. Coordinating with the head office and factory for complaint closure within specified timelines. Preparing weekly and monthly reports for management, including observations and the number of resolved cases. Ensuring clear communication on complaint closure with key stakeholders. Requirements IPIRITI pass out or candidate should have Quality Control experience within Plywood Industry. Excellent knowledge of plywood. Strong communication and interpersonal skills. Proficiency in MS Excel and PowerPoint. Willingness to travel.

Hello go-getter! We know that a business only thrives if our people are thriving. Thats why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. Youll make an impact by Effectively handle global projects in Building Automation System (BAS) for assigned zones/regions/country. Understand project requirements and based on that provide a controls engineering package for HVAC systems ensuring smooth project execution as per regional standards. Design engineering with guidance from project lead/team leader and perform quality check. Ensuring standard QC checklist and processes are followed for engineering drawings and submitting high quality design packages to Team Lead or Project Lead Ensure project task executions are on track and provide periodic updates on the status to project lead/Team lead. Youll win us over by Engineering Degree in Instrumentation or Electrical Knowledge of engineering fundamentals Good knowledge of electrical concepts & control systems Efficient Ability to communicate confidently in English- written and spoken Create a better #TomorrowWithUs! This role is based in Chennai where youll get the chance to work with global teams and the shape of things to come. Were Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and inventiveness and help us shape tomorrow. We at Siemens give the highest importance to our employee's health and safety, hence during this pandemic we have given complete 'Work from Home' option to our employees. We are committed to be an equal opportunity employer open to all irrespective of gender, sexual orientation, caste, region, religion, political ideologies, abilities, etc.

Hello go-getter! We know that a business only thrives if our people are thriving. Thats why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. Youll make an impact by Effectively handle global projects in Building Automation System (BAS) for assigned zones/regions/country. Understand project requirements and based on that provide a controls engineering package for HVAC systems ensuring smooth project execution as per regional standards. Design engineering with guidance from project lead/team leader and perform quality check. Ensuring standard QC checklist and processes are followed for engineering drawings and submitting high quality design packages to Team Lead or Project Lead Ensure project task executions are on track and provide periodic updates on the status to project lead/Team lead. Youll win us over by Engineering Degree in Instrumentation or Electrical Knowledge of engineering fundamentals Good knowledge of electrical concepts & control systems Efficient Ability to communicate confidently in English- written and spoken Create a better #TomorrowWithUs! This role is based in Pune where youll get the chance to work with global teams and the shape of things to come. Were Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and inventiveness and help us shape tomorrow. We at Siemens give the highest importance to our employee's health and safety, hence during this pandemic we have given complete 'Work from Home' option to our employees. We are committed to be an equal opportunity employer open to all irrespective of gender, sexual orientation, caste, region, religion, political ideologies, abilities, etc.

SkillKPO-QA Key responsibility: Responsibilities: Audit verified statements processed by KPO Associates. Validate that mismatches have been correctly identified and classified. Provide feedback and highlight errors or inconsistencies. Prepare quality reports and recommend process improvements. Ensure that SOPs and compliance guidelines are followed. Participate in calibration and training sessions. : Bachelors degree in any discipline (Finance/Commerce preferred). 5+ year experience in QA or audit-related processes. Strong analytical, documentation, and communication skills. High attention to detail and ability to spot anomalies.

1. Experience of working in AWS cloud service (i.e. S3, AWS Glue, Glue catalogue, Step Functions, lambda, Event Bridge etc) 2. Must have hands on DQ Libraries for data quality checks 3. Proficiency in data modelling and database management. 4. Strong programming skills in python, unix and on ETL technologies like Informatica 5. Experience of DevOps and Agile methodology and associated toolsets (including working with code repositories) and methodologies 6. Knowledge of big data technologies like Hadoop and Spark. 7. Must have hands on Reporting tools Tableau, quick sight and MS Power BI 8. Must have hands on databases like Postgres, MongoDB 9. Experience of using industry recognised frameworks and experience on Streamsets & Kafka is preferred 10. Experience in data sourcing including real time data integration 11. Proficiency in Snowflake Cloud and associated data migration from on premise to Cloud with knowledge on databases like Snowflake, Azure data lake, Postgres

SkillKPO-QA Key responsibility: Responsibilities: Audit verified statements processed by KPO Associates. Validate that mismatches have been correctly identified and classified. Provide feedback and highlight errors or inconsistencies. Prepare quality reports and recommend process improvements. Ensure that SOPs and compliance guidelines are followed. Participate in calibration and training sessions. : Bachelors degree in any discipline (Finance/Commerce preferred). 5+ year experience in QA or audit-related processes. Strong analytical, documentation, and communication skills. High attention to detail and ability to spot anomalies.

Position Title: Engineer QA/QC Reporting To: AGM – QA/QC Department: Quality Assurance & Quality Control Location: Chennai Position Summary As an Engineer – QA/QC at DRA Homes, you will ensure that all construction activities meet defined quality standards, regulatory requirements and company specifications. You’ll work closely with project teams, subcontractors, and site supervisors to implement QA/QC processes across multiple ongoing residential and commercial projects. Key Responsibilities Quality Planning & Documentation: Review project drawings, specifications and method statements to develop QA/QC plans. Prepare inspection and test plans (ITPs), checklists, and standard operating procedures. Site Inspections & Testing: Conduct regular inspections of soil work, foundations, structural elements, masonry, waterproofing, finishes, MEP installations, etc. Monitor, witness and record tests (e.g., concrete slump, cube strength, welds, etc.) and ensure corrective actions for non-conformances. Non-Conformance Management: Identify, document and raise NCRs/RFIs for deviations. Drive root-cause analysis, corrective and preventive action (CAPA) processes and closure. Coordination & Training: Liaise with site engineers, subcontractors and material suppliers to ensure quality compliance. Conduct toolbox talks and refresher training on QA/QC procedures and safety norms. Reporting & Handover: Prepare daily/weekly QA/QC reports and maintain quality registers. Support final snagging, pre-handover inspections and compilation of “As Built” QA documentation. Qualifications & Experience Bachelor’s degree in Civil Engineering (or equivalent) 3–5 years’ experience in QA/QC on real estate/building construction projects Exposure to Indian standards (IS codes), ASTM, ACI, and local statutory requirements Skills & Competencies Strong knowledge of construction materials and testing processes Proficient in reading and interpreting technical drawings and specifications Excellent report-writing and documentation skills Good communication and stakeholder-management abilities Detail-oriented with strong analytical and problem-solving mindset

Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 Specialisation International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

Customer Operations CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 Specialisation International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

Customer Operations CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 Specialisation International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. They must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. They must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews eClerx Customer Operations eClerx Customer Operations specializes in improving end-to-end customer journeys by providing advanced analytics, automation, superior Omni channel customer support, and field technical operations. Transforming everyday touchpoints into superior customer experiences to help our clients improve sales and retention, while reducing costs and enhancing customer satisfaction. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement, and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Besides, the leader must demonstrate a capacity to transform, align, energize organization resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual, and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. Associate Program Manager Roles and responsibilities: Lead and provide strategic direction to teams, ensuring alignment with clients business objectives Actively collaborate with the Marketing, Marketing Operations, Marketing Technology, Risk & Controls, and Automation teams to consult and facilitate the seamless execution of marketing campaigns and initiatives Collaborate with client stakeholders to shape and execute the target operating model for data operations, data engineering, and insights teams Drive revenue growth by understanding client needs, proposing innovative commercial constructs, and capitalising on upsell & cross-sell opportunities Accountable for ensuring we are recruiting a highly skilled workforce of data engineers, data analysts and data scientists to support RTB and CTB initiatives of the Client Work closely with sales and consulting teams to expand current business and explore new transformation-led opportunities Stay updated with industry trends, and champion the adoption of cutting-edge tools, methodologies, and technologies Take ownership of team deliverables, ensuring quality checks, best practices and desired outcomes are achieved on the first attempt. Understand project requirements and equip team members with the necessary skills and training. Technical and Functional Skills: Masters / Bachelors degree in Management / Engineering / Mathematics / Statistics or any related quantitative discipline The ideal candidate must have a minimum of 8+ years of experience in Data Management, Analytics, or Decision Science, including P&L Management responsibilities Experience working in services/consulting space, building and leading large analytics business and demonstrated success in delivering to clients across industries and domains preferably Banking and Financial Services Proven track record of building and leading high growth teams; demonstrated experience in hiring, retaining, and scaling geographically dispersed, high-performing teams Experience in collaborating, communicating, and influencing different stakeholders to drive inclusion, efficiency, and creative solutions

Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Manager Specialisation International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

ROLE DETAILS Functional Role PM - TTS-Calling/Troubleshooting Key Skills Basic Excel Skills Critical Competencies Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Exper, Quality Orientation, Teamwork Ensure Critical Performance Metrics are met consistently Prepare and circulate Client / Vendor Decks Lead Client / Vendor reviews / calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on the Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from Senior Leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss Operational updates Build team spirit through group sessions, activities, projects Focus on Retention of staff through Career mapping & guiding the team members Advocate and follow the organizational policies and procedures Candidate shall adhere to the information security requirements. QUALIFICATION Post Graduate NA Graduate B.A, B.B.A, B.B.M, B.C.A, B.C.S, B.Com, B.E, B.Ed, B.H.M, B.I.T, B.M.M, B.M.S, B.Pharm, B.Sc, B.Sc (IT), B.Tech, C.A, C.F.A, C.S, F.R.M, I.C.W.A, L.L.B, M.B.B.S Under Graduate CBSE, DIPLOMA, HSC, ICSE, OTHERS, SSC Others Details EXPERIENCE Minimum 5Years Maximum 7Years Minimum Relevant 5Years Age Limit 30Years Others Details NA

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Act as gatekeeper for Incident Queues govern the queue flow Work with managers in streamlining & optimizing incidents handling - improve repeat instance rate & time for instance closure Work on different tools which will help to identify Customer experience monitoring Exposure to monitoring tools like Glassbox, Splunk, Dynatrace, Catchpoint etc. Monitoring traffic incoming-outgoing troubleshooting and reporting to stakeholders Conduct extensive quality check, pass feedback & maintain repository which team can refer while execution of task Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different dashboard Lead documentation on new projects by getting first hand trained on different activities & pass refines / optimal knowledge to team Lead team on skill enhancement on monitoring, technical knowledge of environment & incident / service request handling Technical and Functional Skills: Bachelors Degree with 2 to 4 years of experience in Incident handling, forum / platform monitoring, incident / service request troubleshooting & reporting. Strong platform monitoring & troubleshooting knowledge is basic requirement. Application based server knowledge is must to handle troubleshooting Experience in synthetic monitoring (preferably e-commerce) & application based server troubleshooting Exposure to ITSM modules. ITIL certification will be an added advantage Strong proficiency in MS Office, especially MS Excel and PPT Good written and verbal communication - should be good to interact with stakeholders

Job Details: Role: Senior Analyst CLM| Full-time (FT) |Financial Markets Location: Pune-Maharashtra-India Shift Timings: APAC (6.30 AM IST to 3.30 PM IST) Specialism: Client Life Cycle Management (KYC) : As part of our APAC Private Banking Client Life Management function, you will be directly working with team to understand BAU functions. This role will include an end to end Client Life Cycle Management function nuances for HNI clients in Private Banking. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Job Responsibilities Understanding the end-to-end BAU functions assigned under Client Life Management. Seek to perform an independent activities and quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, Account Onboarding and Screening, Tax, FATCA, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Report higher risk matters or regulatory questions to the Client Life Cycle Management Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required Assist with the continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Clients strategic objectives and vision Minimum Qualifications- Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years' experience in Client Life Cycle Management within the financial services industry with experience in conducting due diligence. Sound business acumen - a practical and positive approach to meeting CDD/KYC requirements in a client facing environment. Knowledge of or experience in a professional services firm would be beneficial. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies with client Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Strong knowledge of client structures typically used within the financial services industry. Knowledge of and a drive to stay up-to-date with industry developments in CLM Strong verbal and written communicator with the ability to work as part of the client facing team and a track record for building positive relationships with colleagues. Who we are: eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. About eClerx Financial Markets For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience, complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job TitlePM LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance Key responsibilities include: Maintain working knowledge of various internal processes including KOPs, Local Regulations & Guidelines. Publishing of MIS on status of the KYC Periodic Review to the Senior Management of the Bank (Both Regional & Local) Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits. Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full. Ensure appropriate escalation policies exist and are followed. Work collectively with management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity planning, adherence to and improvement in performance and quality standards and appropriate career development. Provide leadership support, guidance and coaching to the team. Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate. Work in a high-pressure and time-sensitive environment. Perform quality checks to ensure that defined guidelines are adhered for excellent QA scores. Work as the process owner and ensure end to end management of all activities associated with the process. Ensure adherence to standards, procedures and also identify risk mitigates wherever there is a control issue. Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 6 to 9 years' experience in AML Compliance & KYC within the financial services industry with experience in Data Quality and Controls Work closely with other internal teams to ensure top of the line service to Clients. Prioritize tasks and ensure adherence to timelines for completion of activities Initiate and lead change management initiatives within the team. Ensure structured upward & downward communication Responsible for ensuring that cases are managed effectively and consistently in line with the agreed process; ensuring that all aspects of delivery are running effectively and if necessary, escalating issues. Liaises with multiple internal stakeholders to ensure the smooth delivery of KYC & AML services to clients. Supports the production of critical metrics and reporting which provide data related to department performance, risk quantification and stratification. Review complex KYC cases and ensure appropriate escalation to internal teams such as AML. You will be an individual contributor as a part of a team with a predetermined focused scope of work. Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc

Process Manager - GCP Data Engineer Mumbai/Pune| Full-time (FT) | Technology Services Shift Timings - EMEA(1pm-9pm)|Management Level - PM| Travel - NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities: Participate in Stakeholder interviews, workshops, and design reviews to define data models, pipelines, and workflows. Analyse business problems and propose data-driven solutions that meet stakeholder objectives. Experience on working on premise as well as cloud platform (AWS/GCP/Azure) Should have extensive experience in GCP with a strong focus on Big Query, and will be responsible for designing, developing, and maintaining robust data solutions to support analytics and business intelligence needs. (GCP is preferable over AWS & Azure) Design and implement robust data models to efficiently store,organize,and access data for diverse use cases. Design and build robust data pipelines (Informatica / Fivertan / Matillion / Talend) for ingesting, transforming, and integrating data from diverse sources. Implement data processing pipelines using various technologies, including cloud platforms, big data tools, and streaming frameworks (Optional). Develop and implement data quality checks and monitoring systems to ensure data accuracy and consistency. Technical and Functional Skills: Bachelors Degree with 5+ years of experience with relevant 3+ years hands-on of experience in GCP with BigQuery. Good knowledge of any 1 of the databases scripting platform (Oracle preferable) Work would involve analysis, development of code/pipelines at modular level, reviewing peers code and performing unit testing and owning push to prod activities. With 5+ of work experience and worked as Individual contributor for 5+ years Direct interaction and deep diving with VPs of deployment Should work with cross functional team/ stakeholders Participate in Backlog grooming and prioritizing tasks Worked on Scrum Methodology. GCP certification desired. About eClerx eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. About eClerx Technology eClerxs Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

Job Details: Role: Senior Analyst CLM| Full-time (FT) |Financial Markets Location: Pune-Maharashtra-India Shift Timings: APAC (6.30 AM IST to 3.30 PM IST) Specialism: Client Life Cycle Management (KYC) : As part of our APAC Private Banking Client Life Management function, you will be directly working with team to understand BAU functions. This role will include an end to end Client Life Cycle Management function nuances for HNI clients in Private Banking. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Job Responsibilities Understanding the end-to-end BAU functions assigned under Client Life Management. Seek to perform an independent activities and quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, Account Onboarding and Screening, Tax, FATCA, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Report higher risk matters or regulatory questions to the Client Life Cycle Management Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required Assist with the continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Clients strategic objectives and vision Minimum Qualifications- Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years' experience in Client Life Cycle Management within the financial services industry with experience in conducting due diligence. Sound business acumen - a practical and positive approach to meeting CDD/KYC requirements in a client facing environment. Knowledge of or experience in a professional services firm would be beneficial. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies with client Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Strong knowledge of client structures typically used within the financial services industry. Knowledge of and a drive to stay up-to-date with industry developments in CLM Strong verbal and written communicator with the ability to work as part of the client facing team and a track record for building positive relationships with colleagues.

we are hiring for quality control with B.sc chemistry graduate, freshers or experience can apply if interested contact swathi@brainsnskills.com or 9341818811

Key Responsibilities: Conduct in-process quality checks of products. Final quality control of finished goods. Manage Pre-Dispatch Reports (PDR) in the required format. Submit regular reports to senior management. Skills Required: Strong team management and coordination skills. Proficient in MS Office tools. Effective communication and a positive attitude. Must be proactive, reliable, and detail-oriented. Flexible to work on weekends/holidays occasionally. Open to travel for official assignments. Should reside within 4560 minutes commute. Preference for candidates with job stability and no criminal record. Educational Qualification: Graduate Post Graduate in Mechanical Engineering. Minimum 60% marks required. Experience: Minimum 35 years of relevant experience in Quality Control or Quality Assurance.