602 Qos Jobs - Page 6

Total Experience 8+ years Experience Job Skills CCIE/JNCIE level experience and skill (certification is not mandatory) Debugging and understanding complex and real time networks is key SD-WAN experience with manual/automation testing is highly preferred. Role Design and implement SD-WAN V4 and V6 network configurations via CLI and vMANAGE. Diagnose, troubleshoot and resolve incidents related to Cisco SDWAN services and solutions. Knowledgeable in Linux, Virtualization, VPN, or Security technologies. Basic Understanding of IPSec, TLS, and DTLS. Experience with V4 and V6 routing protocols (OSPF, EIGRP, BGP). You should have knowledge and experience in Protocols: TCP, VRRP, MPLS, BFD, DHCP, QOS, IPSEC, NAT, GRE, ZBFW, Multicast. You should have experience in the following platforms: Variants of ISR/ASR routers, vEdge, cEdge, vManage, and Catalyst family. Configuration and automation in Python. CCIE/JNCIE certification is preferred. Note Immediate to max 30 days. Apply Now Show more Show less

We are seeking a highly skilled IT & Network Manager with 8–12 years of experience to join IIT Madras Research Park and lead the design, implementation and maintenance & support our expanding network infrastructure. The ideal candidate will ensure the integrity of a high-availability network infrastructure to optimize performance for users and systems. About IITM Research Park Innovation thrives when faculty, students and industry professionals interact in a formal or informal environment. The IIT Madras Research Park, promoted by IIT Madras, is India’s first University based Research Park epitomising what can be achieved by this confluence - bringing unlike minds together. The Research Park provides over 1.2 million square feet of collaborative workspace for R&D companies and deep-tech start-ups to nurture, promote and sustain innovation and entrepreneurship through Industry - Academia interaction. The innovation ecosystem enables quick and easy formal and informal exchange of ideas leading to collaboration and commercialization of R&D, delivering strategic value by reducing the cycle time for innovation. IIT Madras Research Park is a bustling campus with about 5,000 professionals across 250 plus Corporate R&D Units, Multinational Research Centres, Public Sector, Government Research bodies, IIT Madras Centres of Excellence, Laboratories and Start-ups. Key Responsibilities: Design and deploy functional networks (LAN, WLAN, WAN). Configure and install software, servers, routers, and other network devices. Monitor network performance and ensure system availability and reliability. Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations. Troubleshoot network issues and outages, scheduling upgrades, and collaborating with network architects on network optimization. Report network status to key stakeholders and management. Support firewall administration, VPN, proxy services, and other security-related configurations. Assist with disaster recovery and backup procedures. Effectively handle client interactions, providing technical support and clear communication to ensure satisfaction and build strong professional relationships. Monitor and maintain the building management system and expertise in the Modbus protocol. Troubleshooting and installing the CCTV cameras and NVRs. Manage Amazon Web Services (EC2, VPC, EKS, Cloud front, Cloud watch, Routing, ELB). Manage and support OS – Windows, Linux (Ubuntu and Centos) and Mac. Required Skills and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 8-12 years of proven experience in network administration and network engineering, including expertise in network infrastructure design and management. Experience with routing and switching technologies (Cisco, Juniper, D-Link etc.). Proficiency with network diagnostic, monitoring, and analysis tools (Wireshark, SolarWinds, nmap etc.). Good knowledge of TCP/IP, subnetting, DNS, DHCP, NAT, VPN, VLAN, and firewall configurations. Hands-on experience with operating systems (Windows Server, Linux). Knowledge of IT security best practices. Excellent problem-solving and communication skills. Cisco CCNA certification or CCNP (preferred). Additional Key Skills: Familiarity with SD-WAN technologies. Knowledge of network automation tools and scripting (Python, Ansible, VBA etc.). Understanding of EPABX systems and QoS configuration. Experience with load balancers and high availability solutions. Knowledge of ITIL frameworks and documentation practices, Experience of IT asset management and procurement. Designing the system based on the user requirements. Expertise in installing, testing, troubleshooting, and managing fiber optic cables including termination, splicing, and patch panel management for high-speed network connectivity Show more Show less

Join our Team About This Opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What You Will Do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 5-10 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 765164 Show more Show less

Noida,Uttar Pradesh,India Job ID 765164 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 5-10 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Bengaluru, Karnataka, India Engineering Full-time Ref ID: JR-008194 Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career Palo Alto Networks SASE (Secure Access Service Edge) group is looking for a seasoned and accomplished Principal SQA engineer with experience in validating core networking,security features & solution testing in the SD-WAN team. You will be part of a world-class software engineering team that works on various ground-breaking technologies in the SD-WAN area. You will work with a multi- functional team of engineers solving interesting problems. We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week. Your Impact Work in a small and fast paced team to solve important customer problems and deliver most impactful results Contribute in all phases of end to end product and solution validation Works closely with PM,TME,Customer support teams to understand the customer use cases Work with different development and quality assurances groups to achieve the best quality Suggest and implement improvements to the QA process Work with DevOps and the Technical Support teams to troubleshoot customer issues Lead technical discussions, mentor junior team members, and support customer deployments as needed. Your Experience 12 to18 years of relevant experience, with a BS or MS degree Expertise with standard TCP/IP protocols such as ARP, IP, ICMP, TCP, UDP & IPSec VPNs Expertise in testing of Layer 2/3 networking, routing protocols such as BGP,OSPF & EIGRP, MPLS, IPSec, QoS, NAT, and policies etc., Expertise in networking features like Multicast, IPv6, DNS, NAT & DHCP Expertise in System,Solution,Scale,Performance, interoperability, and failover testing of SD-WAN solutions Own the test strategy, architecture, and execution plans for enterprise-scale SD-WAN solutions. Be able to build and maintain complex networking testbeds Expertise with performance characterization of a networking products Expertise in test orchestration, control plane, data plane, and security features of SD-WAN platforms Proficient in using traffic generators (Ixia, Spirent), protocol analyzers (Wireshark), and monitoring tools Expertise with Automation/Programming using Python and RestAPI’s Design and implement test frameworks, environments, and automation for system-level validation. Familiarity with virtualization technologies such as VMware ESXi, qemu/kvm, Microsoft Hyper-V Excellent problem-solving, debugging/troubleshooting skills and a customer-focused mindset The Team Our engineering team is at the core of SD-WAN products – connected directly to the mission of providing world class SASE solutions. We are constantly innovating – challenging the way we, and the industry, think about SD-WAN. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment. We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website. Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Responsibilities Switching : Must have good understanding of VLAN, SVI, ACLs, Trunk, VTP, NetFlow, SNMP. Familiar with Cisco & Juniper : Must have deep understanding of packet flow, static routing, route-maps, distributed list, prefix list, class map, policy map and service policies, route-redistribution. BGP (All BGP attributes, Neighbors, STATE, iBGP, Route Reflector). Advertisement of APNIC Ips and route manipulations. OSPF (Packet types, LSAs, Neighborship, Network type, Stub : Wireless access point joining process. WAP local mode functioning. WAP flex mode functioning. Flex profile group, RF profile group. WLC firmware upgradation. WLC HA functioning. WLC AAA configuration and complete understanding of AAA process. WLC Guest sponsor portal integration with : Understand customer requirements. Creating network architecture/topology diagrams based on the understanding of internal projects. Identifying cybersecurity risks pertaining to requirements documented. Ensuring network security and connectivity. Troubleshoot and resolve problems reported by end user. Define network policies and procedures. Deployment of firewall rules through FMC. Deployment of IPS, IDS, Malware Analysis, Scada preprocessor-related policies. Testing all applied firewall rules along with projects and getting Required : Networking domain knowledge, including TCP/IP protocols. Extensive hands-on experience with network enterprise-class firewalls, routers, and switches. Hands-on Experience of 5 years Troubleshooting/Diagnosing Network-related issues. CCNA, CCNP, and any network-related certifications will be an added Responsibilities : Advanced Troubleshooting : Resolve complex SD-WAN and network issues that are escalated from L1/L2 engineers, leveraging deep knowledge of SD-WAN technologies. Network Design and Architecture : Design and implement scalable, secure, and highly available SD-WAN architectures for enterprise environments. Performance Optimization : Monitor, analyze, and optimize network performance to ensure smooth SD-WAN operations. Security Management : Implement and manage SD-WAN security solutions such as firewalls, VPNs, and IDS/IPS. Policy Management : Develop and enforce network policies related to QoS (Quality of Service) and traffic management. Collaboration and Leadership : Work closely with cross-functional IT teams, lead network projects, and provide mentorship to L1/L2 engineers. Vendor Management : Work with SD-WAN vendors to coordinate updates, troubleshooting, and new deployments. Documentation and Reporting : Maintain clear and detailed documentation of network configurations, performance metrics, and change logs. Compliance and Auditing : Ensure SD-WAN infrastructure adheres to company standards and complies with internal and external regulations. Location : Hyderabad. Immediate joiners preferable. (ref:hirist.tech) Show more Show less

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. We are looking to hire Software Development Engineers to join our team. Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable a multitude of applications across various industries. We are the Azure SQL Database Storage/IO resource governance team, part of the Microsoft Azure’s C+ AI organization. Our team is responsible to ensure high efficiency of operations while interacting with storage which persists with the data. In addition to maintaining an efficient Quality of Service (QoS) with respect to latency and bandwidth, the team is also responsible for ensuring the customer gets the right kind of storage medium based on their need and historical usage pattern. Based on the customer needs, the team is responsible for putting them on the right tier of storage, moving them across to a different storage medium if desired with minimal downtime, analyze and rectify customer workload for efficient storage utilization. Azure SQL has more than 100 million databases under its belt, and for its efficient operation has an even higher number of storage resources allocated. The team is responsible for efficient functioning of storage on all parameters and for all services. At your disposal will be SQL's state-of-the-art management system, a sophisticated engine, and terabytes of telemetry to make informed decisions. With this unprecedented growth comes added complexity in our database storage ecosystem, at scales we never imagined before. As a Senior Software Engineer, this is your opportunity to take on a challenge to build and improve database storage infra with cutting-edge technologies. This team is on a mission to define and deliver a world class storage infra for relational database, that position infrastructure as a key differentiator for customer value and business margins. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Stay updated on recent trends in the database world focusing on storage, networking, reliability, scalability, and security. Be open to experimenting with promising trends in these areas that might open avenues of growth in SQL DB Provide guidance and mentor other engineers, enabling them to succeed in the team and space Conduct code reviews that help shape and steer the team coding guidelines Develop deep insights into customer utilization of their databases and resources available. Employ reliable analytical skills to build flexible infrastructure to learn, and model, current and future database resource consumption, while efficiently running business scenarios to replicate changes in service architecture and its effect on usage patterns. Identifying opportunities to maximize utilization of the underlying storage service we provision for our customers Focus on building the necessary storage infrastructure, and models (with terabytes of service logging telemetry) that allow us to make prudent, and informed decisions with respect to SQL DB storage infrastructure Ensure service viability and success with dependable understanding of a variety of business and engineering factors. Including: the adoption of different SQL DB offerings, the usage patterns of customers, and the resource/IO limits of our clusters and Azure Storage service Be a trusted influencer in SQLDB’s business strategy when it comes to COGS and Gross Margins. Opportunity to write the book for a capability that hasn’t existed in the business before Embody our culture and values Qualifications Basic Qualifications: Bachelor’s degree in computer science or related discipline or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python Great curiosity and willingness to question, undaunted by hard technical problems 5+ years of hands-on coding experience shipping products across multiple release cycles 2+ years' experience in building and operating a cloud service 2+ years of experience with at-scale distributed systems, and/or data analytics and relevant data systems at the Petabytes+ scale Proficiency with C++, and/or C#, solid knowledge of SQL Strong design, implementation and debugging skills Strong design, implementation, and communication skills Preferred Qualifications: Understands the reliability, scalability, performance, consistency, and debuggability requirements in a large cloud system 5+ years of experience with testing (performance, stress, fault injection testing) 5+ years of experience with large-scale distributed systems 5+ years of proficiency with C++, and/or C#, and knowledge of SQL Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it.AI and digital innovation are redefining industries and were leading thecharge. Genpact’s AI Gigafactory, our industry-first accelerator, is an exampleof how were scaling advanced technology solutions to help global enterpriseswork smarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servicesand solutions company that delivers lasting value for leading enterprisesglobally. Through our deep business knowledge, operational excellence, andcutting-edge solutions we help companies across industries get ahead and stayahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us atgenpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, US Payroll, HRO We are looking for someone with deep understanding and understanding of entire US payroll/Time and attendance process for a client. Current requirement is to mirror the US shifts, participate in processing client’s existing Payroll and Time & Attendance processes and technologies to find opportunities for efficiencies, process simplification. Responsibilities • Daily client interactions, working with onshore team on a day to day basis • Be able to review manual processes and define scope for automation/ Improvements • Detail oriented, good communication skills and ability to work independently and within the team environment • Communicate and present to external and internal client as required • Responsible to work with multiple partners • Responsible to align with internal controls and policies and pay attention to details. Qualifications Minimum qualifications • Graduation in Commerce (B.Com) • Meaningful work experience in payroll Process Consulting/ Payroll Operations/Payroll Implementation • Experience on ERPs Preferred qualifications • Good Customer Service skills and analytical skills • ERP Experience Whyjoin Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters Let'sbuild tomorrow together. Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore,please do note that Genpact does not charge fees to process job applicationsand applicants are not required to pay to participate in our hiring process inany other way. Examples of such scams include purchasing a 'starter kit,'paying to apply, or purchasing equipment or training.

Job Title: Lead Network Engineer - SD WAN Department: Engineering and Operations Location: Mumbai Reporting: Manager Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) Hands-on experience in MPLS, QoS and VoIP Hands-on experience for network troubleshooting in LAN/WAN environment Strong technical and subject matter expertise in at least one or more of the following specialties: Cisco GSR routers and switches like Catalyst 3560/3750/4948 Juniper MX series routers and switches EX4200 SDWAN – Silver Peak (Aruba/HP), Cisco Viptela, Fortinet Transmission technologies like Alcatel 7750SR-c12, Alcatel 7470, ADVA WAN Optimizers (Riverbed, Juniper, Citrix) Wireless Nexus Switches, VSS Knowledge on SDWAN technologies using Silver Peak (Aruba/HP), Viptela and Fortinet Knowledge of security technologies Knowledge on scripting languages like Python Excellent communications skills and must have worked with Global customers and global carriers Understanding and expertise on security products (Firewall/IPS/SIEM/SIM/IVE/SA/Proxy) and Linux Provide comprehensive maintenance plans for change management review and approval; implement according to the plan Manage and support MPLS backbone spanning across globe RESPONSIBILITIES Engineers who have a passion and understanding for providing outstanding customer service. This person will be a part of a team of experts who are responsible for handling and providing network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides 24x7 support, as well as provides training to junior engineers. Support the operations of advanced IP network/security services; take escalations from Level 1 and Level 2 engineers and/or as directed by the Operations’ Managers Work experience in a fast-paced Network Operations environment Experience in remote troubleshooting and diagnosis of network connectivity issues Work with a variety of customers and vendors (technical as well as non-technical) Communicate technical jargon to non-technical people Receive calls from customers and work on trouble tickets to resolve customer-escalated network and security issues Work with Telecommunication Service Providers to resolve escalated circuit problems Perform complex changes on the network and security devices Work with hardware/software vendors to resolve problems Work in a rotating shift schedule Manage Global Operations Center shifts and exchange handoff between various shifts Manage daily work distribution for Global Operations Center Become an SME for a few priority customer accounts and be proactive to improve customer service Train and mentor juniors Participate in various Network and Security projects Participate in weekly/monthly/quarterly service review calls with customers Contribute in providing appropriate content for the weekly/monthly/quarterly service reports Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION CCNA, CCNP, JCNIA, JNCIS, CCIE, JNCIP, JNCIE EXPERIENCE Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment EDUCATION Bachelor in Engineering - Computers/Electronics/Communication or related field Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS MS Office proficiency Aptitude and desire to learn advanced IP network services ITIL process awareness Show more Show less

Job Description In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we’ve united two industry leaders to create an optical networking powerhouse—combining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The incumbent will work in feature development of the GX platform which is part of the optical division of Nokia.. The incumbent will also contribute to improving product performance and support the integration of technologies various optical technologies How You Will Contribute And What You Will Learn Use expertise in C/C++, L2/L3 protocols and debugging tools to develop and debug complex features. Plan technical requirements, manage SW/HW build releases, and support product updates, gaining experience in release management. Assist in designing, developing, and testing hardware/software solutions tailored to customer needs, broadening skills in system design. Deepen understanding kernel internals , general networking and socket programming QoS, network architecture, with a focus on IPV4/IPV6 and L2/L3 routing. Collaborate with various vendors to integrate SoC architecture, learning to troubleshoot and enhance third-party solutions. Gain exposure to Optical technologies, expanding skillset and adding value to knowledge of networking and telecom systems. Key Skills And Experience BE/Btech or ME/Mtech. 6+ years of relevant experience. Expertise in kernel internals, general networking and socket programming. Should have worked previously in IP networking or telecom field. A thorough knowledge of networking concepts in L2/L3 protocols. VLAN /OSPP /GRE/RSTP/ TCP/IP Must have experience on BCM-SDK and BCM-XGS chip Strong C/C++, system understanding and debugging skills are required. Candidate must possess good oral and written communication skills, be highly self-motivated and collaborate as and when required. It would be nice if you also had: Experience in chassis-based router/switches will plus Understanding of different SoC architectures (32-bit, 64-bit) and toolchains. Should be capable of working on multiple issues by prioritizing activities daily to achieve various milestones. Familiarity with Docker, JIRA, bit-bucket, confluence will be advantageous. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Show more Show less

Job Role - Network- Wireless Engineer Experience Range: 5 to 10 years Job Locations: Hyderabad Job Description Roles and responsibilities: Experience working in Cisco Aironet 4800,3800,2800 Access Points. Strong knowledge on Cisco 5520 and 5508 Wireless LAN controllers. Strong understanding on Cisco Prime & ISE infrastructure Knowledge on Mobility Service Engine (MSE AIR-MSE-3300 or above) Switching Models Cisco 6500/6900, Nexus 7K, 5K, 2K, VPC, FEX, VDC, Cisco VSS, Cisco Catalyst 4500, 3800, 3500 2900 Strong knowledge in Switching technologies - STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP Roles/Responsibilities CCNA Wireless Certified Experience in Cisco Wireless LAN Configuration. Configuration of Light Weight Access Point Solutions, including Clean Air,AVC/QoS. Experience in managing Cisco Wireless LAN Controller. Thorough understanding of 802.11 based wireless architecture. Experience working in Cisco MSE models Good Knowledge on MSE - Context Aware Services (CAS) & Adaptive Wireless Intrusion Prevention System (wIPS) Experience in network (Route/Switch) engineering. Experience in wireless, security engineering. Strong working knowledge installing, configuring, and supporting Cisco Router/Switch and Wireless LAN Hardware products. Cisco knowledge with network design, operational support, hands-on implementation and configuration of routers, hubs, switches, Controllers, Access points, and cabling in a large enterprise LAN/WAN /WLAN environment Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitoring, technical and troubleshooting support and administration of firewall (FortiGate SD WAN) Ensure daily backup of Management servers and firewall. Troubleshooting access related issues due to firewall and IPS policies Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement. Review monitoring alerts for the firewall for availability and performance using in-house deployed NMS tool Configure firewall/IPS/AV security policies on firewall. Modification/deletion/addition of rules/routes/policies as per requirements from HSL Provide audit evidence as and when required Assist OEM/HSL Project team in product upgrade/maintenance activities. Log analysis and reporting using native tool. Capacity management Incident management UAM and Firewall rule base review Change management process need to be followed. Service window for this engagement is 16/6 (two shifts) In absence of onsite resource, there should be an immediate replacement of the resource. Provision and configure FortiGate devices for SD-WAN functionality, including defining WAN links, VPN tunnels, and traffic shaping policies. Deploy and manage SD-WAN overlays to optimize network performance and reliability. Define and enforce traffic policies based on application types, quality of service (QoS) requirements, and security policies. Implement dynamic path selection and traffic steering rules to ensure efficient utilization of WAN links. Monitor the performance and health of SD-WAN links and devices using Fortinet management tools. Troubleshoot network connectivity issues, latency, and packet loss problems in the SD-WAN environment. Analyze traffic patterns and utilization statistics to identify potential bottlenecks and optimize network performance. Integrate security features such as firewall, intrusion prevention system (IPS), and web filtering with SD-WAN policies to ensure secure access to applications and data. Configure security policies to inspect and filter traffic at the WAN edge to protect against threats and vulnerabilities. Configure QoS policies to prioritize critical applications and traffic types over less important ones. Implement traffic shaping and bandwidth management techniques to ensure optimal performance for real-time applications like voice and video conferencing. Monitor network utilization and capacity trends to forecast future bandwidth requirements. Scale SD-WAN infrastructure to accommodate growing traffic demands and business needs. Maintain up-to-date documentation of SD-WAN configurations, policies, and procedures. Generate regular reports on network performance, uptime, and security events for management and compliance purposes. Implement changes to SD-WAN configurations following best practices and change management procedures. Coordinate with other IT teams to ensure seamless integration of SD-WAN changes with existing network infrastructure. End user support if any issue due to firewall policies. Support for DC/DR headend device for change management, daily operation,HW/SW upgrade, modification, maintenance activity and incident. Upgrade activity (hardware/software) need to be performed as per OEM recommendation for headend and branch devices. Closing of audit and VA points for headend and branch devices Support for existing inventory of fortigate appliances (Firewall, controller, AP, Analyzer) across DC,DR and branches. Coordinating and raise the case with ISP (MPLS/P2P/Internet) for link down/link flapping/high latency issue (Branch link and their hub DC/DR link) Coordinating with ISP for link configuration in the event of new link commissioning, link shifting, link bandwidth upgrade, change of service provider. (Branch link and their hub DC/DR link) Configuration of links on BGP/EIGRP/IGP and OSPF protocols Preparation of daily/monthly/quarterly link utilization report and publish to seniors Follow the change management process and generate the change ID before execution of any change Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Fortinet SDWAN certification or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitoring, technical and troubleshooting support and administration of firewall (FortiGate SD WAN) Ensure daily backup of Management servers and firewall. Troubleshooting access related issues due to firewall and IPS policies Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement. Review monitoring alerts for the firewall for availability and performance using in-house deployed NMS tool Configure firewall/IPS/AV security policies on firewall. Modification/deletion/addition of rules/routes/policies as per requirements from HSL Provide audit evidence as and when required Assist OEM/HSL Project team in product upgrade/maintenance activities. Log analysis and reporting using native tool. Capacity management Incident management UAM and Firewall rule base review Change management process need to be followed. Service window for this engagement is 16/6 (two shifts) In absence of onsite resource, there should be an immediate replacement of the resource. Provision and configure FortiGate devices for SD-WAN functionality, including defining WAN links, VPN tunnels, and traffic shaping policies. Deploy and manage SD-WAN overlays to optimize network performance and reliability. Define and enforce traffic policies based on application types, quality of service (QoS) requirements, and security policies. Implement dynamic path selection and traffic steering rules to ensure efficient utilization of WAN links. Monitor the performance and health of SD-WAN links and devices using Fortinet management tools. Troubleshoot network connectivity issues, latency, and packet loss problems in the SD-WAN environment. Analyze traffic patterns and utilization statistics to identify potential bottlenecks and optimize network performance. Integrate security features such as firewall, intrusion prevention system (IPS), and web filtering with SD-WAN policies to ensure secure access to applications and data. Configure security policies to inspect and filter traffic at the WAN edge to protect against threats and vulnerabilities. Configure QoS policies to prioritize critical applications and traffic types over less important ones. Implement traffic shaping and bandwidth management techniques to ensure optimal performance for real-time applications like voice and video conferencing. Monitor network utilization and capacity trends to forecast future bandwidth requirements. Scale SD-WAN infrastructure to accommodate growing traffic demands and business needs. Maintain up-to-date documentation of SD-WAN configurations, policies, and procedures. Generate regular reports on network performance, uptime, and security events for management and compliance purposes. Implement changes to SD-WAN configurations following best practices and change management procedures. Coordinate with other IT teams to ensure seamless integration of SD-WAN changes with existing network infrastructure. End user support if any issue due to firewall policies. Support for DC/DR headend device for change management, daily operation,HW/SW upgrade, modification, maintenance activity and incident. Upgrade activity (hardware/software) need to be performed as per OEM recommendation for headend and branch devices. Closing of audit and VA points for headend and branch devices Support for existing inventory of fortigate appliances (Firewall, controller, AP, Analyzer) across DC,DR and branches. Coordinating and raise the case with ISP (MPLS/P2P/Internet) for link down/link flapping/high latency issue (Branch link and their hub DC/DR link) Coordinating with ISP for link configuration in the event of new link commissioning, link shifting, link bandwidth upgrade, change of service provider. (Branch link and their hub DC/DR link) Configuration of links on BGP/EIGRP/IGP and OSPF protocols Preparation of daily/monthly/quarterly link utilization report and publish to seniors Follow the change management process and generate the change ID before execution of any change Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Fortinet SDWAN certification or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st/2nd level technical support to Brennan Voice and Data clients, Brennan IT engineers and staff. To coordinate, collaborate and escalate incidents within established timelines with Level 3 engineers, Carriers and Suppliers. To ensure all contracted levels of performance are achieved and SLA’s as agreed are met. Will be responsible to continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings Key Responsibility Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers Act as technical escalation point of contact for Level 1 engineers and all other internal and external issues in regards to Brennan Voice and Data services Responsible for improving performance for the customer network, devices and services Responsible for cross functional coordination to resolve internal and customer related issues Maintaining internal and customer communication during the ticket resolution Escalating issues to next level as per define procedures Responsible for documentation of customer network and updating internal knowledge database Execute project tasks, including but not limited to gathering customer technical requirement, configuring router, switches, firewalls and other associated network devices if any. Creation of MOP/SOP and responsible for change management Assist is creation of Root Cause analysis (RCA) Adherence and compliance to the defined processes and tasks assigned Training and Mentoring Level 1 network engineers and other staff as nec.essary What Skills You Will Bring To The Team Experience in technical network support role preferably in Managed Services or Telecom provider environment. Strong industry based technical aptitude (e.g.TCP/IP and Application layer protocols) Good troubleshooting experience on multiple networking platforms and technologies (Cisco, Huawei, Juniper etc.) Good knowledge and troubleshooting experience on DSL, ISDN, Ethernet, IP, 3G/4G and networking protocols (eg. SNMP, DHCP, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, Dot1x, STP etc.) Good knowledge on GRE, IPSEC VPN’s, NAT/PAT Good knowledge on MPLS, QOS and other advanced network technologies Brennan is an equal opportunity employer. Show more Show less

Role: Network Management L2 – Wireless & Routing Switching Role Purpose The position serves the following purpose 1. Support and Manage Network day-to-day operation. 2. Maintain up-time of overall Network services 3. Manage and mentor L1 Engineers Key Accountabilities/ Responsibilities (Based on SOW) · Configuration management for the production hardware and software within the scope (routers, switches, firewalls etc. SDA Network, ISE, Wireless Infrastructure, and Wi-Fi Access Points) · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Responsible in maintaining appropriate version of software (OS, microcode, firmware, certificates and backup etc.) on all devices. This includes applying software patches and bug fixes, and upgrading software levels required to maintains manufacturer’s support, to support required feature sets. · Perform Incident, Problem, Access, Change, Provisioning, Patching, Recovery, Availability, Performance, Capacity reporting and Health Monitoring and reporting. · Providing trend analysis and suggestion to remove waste and continuity improvement plan and execution. · Implementation and maintenance of standard operating procedures for maintenance of network devices · Review and validation of operational and event management related reports prepared by L2 team · Managing and reporting on quarterly audit of all related administrative accounts · Create and maintain Wireless Heat Map on Cisco Prime for Wireless health and performance. · Support and manage planned and unplanned outages · Procedural handbook along with KB should be populated / updated Manage team, internal and external stakeholders Key Activities · Must have skills o Device Configuration management. o Backup Management. o WLAN Configuration fine-tuning. o Upgradation and management of Firmware (AP OS). o Online WLAN Network Dashboard. o Providing Availability and Security Reports of Wireless LAN o Creating of QoS and class definition on customer request. o Device Administrative activities like compression, QoS & policy configurations. Vendor coordination o Incident /Problem / Request Fulfillment / Change management o Checking of bandwidth utilization & traffic class and generate report for the same. o Perform Data, Compression and Application-wise analysis and provide recommendations. o Keeping track of license of all WAN Acceleration devices. o Proactive measures to be taken on Image/Firmware upgrades if required o Device Availability Report o Application-wise Analysis Report o Repeat Incident / Alert Analysis o Performance tuning suggest by OEM o Updation and maintenance of Availability, Capacity management o Risk Analysis and providing the mitigation plan o Continual Service Improvement Planning and executions o Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope) o Preparing, maintaining and updation of SOP and KBase o Maintaining and updation of Infra AS IS / Infra Documents o Preparation of RCA for Major Incidents · Good to have skills o Working knowledge of Cisco ISE Working knowledge of Mobility Service Engine (MSE) Key Interactions Internal- Interact with other domain team of and IT for day-to-day operations Nature- · Manage support in network downtime and reboot approve for schedule activities and task · Manage support in implementing new IT projects, effective utilization of existing IT systems · Manage support in rollout of IT projects in · Ensuring smooth functioning of overall IT Operations of Convention Centre, NMACC, DAS, Plaza, Service Apartments and Office Space Communicate on other scheduled daily, weekly and monthly activities External- RCP, Vendors, IT Service Providers, other Domains, ISP Nature - 1. Hardware failure, installation, replacement 2. Preparing RCA and review it Coordination with ISP for links with Circuit IDs Educational Qualifications- · B.Tech/BE or any graduate with equivalent qualification or experience. · Masters in IT would be preferred Following Certification would be preferred – CCNP Enterprise /CCNA-Wireless / CCNP - Wireless Experience (Type & Nature)- · 5-6 years of experience for L2 role Experience in Network data, wireless and AAA technology Skills & Technical Competencies - · As Lead Network Engineer, you will be responsible for troubleshooting and technical analysis of the customers networks. · Troubleshoot and identify complex network problems affecting LAN, WAN, Internet connections and issues of end users · Have good knowledge of WAN/LAN network technologies, management, and monitoring · Have good knowledge of MPLS, QOS, Multicasting, IP schema. · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Experience with Catalyst switches, ASR/ISR routers · Experience with routing protocols: OSPF, EIGRP, BGP · Excellent verbal and written skills and ability to document work. · Cisco Security experience and hands on Identity Services Engine (ISE) · Manage 24x7 network Support with occasional oncall/major change implementation support · Must be willing to try new things and new technologies. · Strong problem-solving experience in networking is required and end to end resolution. · Install, monitor, manage, and troubleshoot, Cisco equipment · Worked on Ticketing Tool and operational day to day Operations support Proficient skills in Visio and Microsoft Office Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall –knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Back to Search Results Job Opportunity Sales Engineer, Germany 3/17/25Full-TimeGermany Refer Save Apply Job ID: 005130 Seeking experienced sales engineer to cover SP sales across the DACH region. Description At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. About The Role In this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support across the DACH region focused on Service Providers (Internet Service Providers, Cloud and Hosting Providers, Managed Security Service Providers). A highly specialized individual, the successful candidate will be working alongside their assigned account manager, responsible for specific sales revenue goals as well as delivering against major business objectives designed to further company-wide business goals. The position will require working from a home office in combination with 40-50 % travel and will report to the Senior Director, Sales Engineering. This jobholder will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process. Responsibilities The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business. Investigate the prospect’s needs and assist in developing a strategy to win business Assist the Sales Teams in making tactical decisions regarding the sale. Identify compelling events or specific business problems and offer attractive solutions to the client. Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group. Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects. The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities. Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc. Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs. Adapt to new situations and opportunities that may include multiple Integrators on a common customer network Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop. Basic Qualifications/Skills 5 years of Carrier / Service Provider Networking and / or security design, management and troubleshooting. 3 years of pre-sales experience with a strong track record of successful project wins and implementations Experienced network configuration and troubleshooting skills on major vendors such as Cisco or Juniper Thorough understanding of network security topics and technologies Hands-On Configuration or troubleshooting of: MPLS, VRF, MPLS VPN, Layer 2 and Layer 3 MPLS VPN, MPLS-TE, QoS BGP and FlowSpec Netflow, SFLOW, IPFix VLAN, HSRP, SPAN, ERSPAN, Access-List Deep understanding, interpretation and diagnose of protocols: DNS, NTP, SNMP, Syslog, DHCP Radius, Tacacs+ HTTP/1.1 and HTTP/2, HTTP/3 Attended formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner. Exceptional verbal and written communication skills. Exceptional organization, time management skills and multi-tasking skills. Self-motivated and constantly looking for ways to improve both product and process. Preferred Qualifications/Skills Previous implementation or professional service experience Networking & security qualifications e.g. CCNP Service Provider, CCIE R&S or Service Provider, JNCIP-SP, JNCIE- Bachelor’s Degree in Computer Science or Software Engineering or equivalent Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus. Working At NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company, we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer. Requirements Job Type Full-Time Full-Time Location Germany Germany Preferred Language English English Show more Show less

Position Overview: We are seeking a highly skilled and experienced IT Administrator (Manager or Assistant Manager) with a strong background in Linux and Windows server administration , specifically within a BPO or Contact Center environment . The ideal candidate will have hands-on experience with dialers like Exotel (Drishti), C-Zentrix , or similar systems, and must be capable of troubleshooting complex IT issues, handling high-pressure situations, and managing transition projects such as cloud migration and multi-location IT infrastructure setup . Key Responsibilities: Infrastructure & Systems: Administer, manage, and monitor Linux (Ubuntu/CentOS/RHEL) and Windows Servers (2012/2016/2019) . Set up and manage multi-location server networks, VPNs, and data synchronization across branches. Plan and lead cloud transition (AWS, Azure, or equivalent), including hybrid environments if needed. Dialer & Voice Infrastructure: Install, configure, and support dialer systems like Exotel (Drishti), C-Zentrix, Ameyo , etc. Troubleshoot dialer issues, call drops, SIP trunking, and agent login problems in real time. Ensure high uptime and QoS for voice systems. IT Strategy & Transition: Lead IT transition strategy including cloud migration, centralized monitoring, disaster recovery, and scalability for future growth. Evaluate and implement technologies for remote work, call routing, virtual desktops , etc. Support & Maintenance: Manage incident response, root cause analysis, and preventive maintenance for hardware and software. Ensure data backups, DR plans, patch management, and security audits are implemented. Team & Vendor Management: Guide and mentor IT support staff or junior admins. Liaise with vendors for AMC, software licenses, dialer issues, internet failovers, etc. Required Skills & Experience: 5+ years of experience in IT Admin/Manager roles, with at least 2–3 years in BPO/Contact Center setups . Strong working knowledge of Linux and Windows OS , Active Directory, DNS, DHCP, File Servers. Proven experience with dialers like Exotel, Drishti, Ameyo, or C-Zentrix is mandatory . Hands-on experience with cloud platforms (AWS/Azure/GCP) and hybrid setups is highly preferred . Experience setting up and supporting multi-location or branch-level IT infrastructure . Strong troubleshooting abilities, especially in stressful or critical downtime situations . Understanding of network security, firewalls (e.g., Fortinet, SonicWall), switches, and routers . Basic scripting or automation knowledge (PowerShell, Bash) is a plus. Soft Skills: Strong communication skills to coordinate with operations and cross-functional teams. Excellent problem-solving mindset with an ability to thrive under pressure . Ability to manage multiple tasks and priorities simultaneously. Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Certifications like RHCE, MCSE, CCNA, AWS/Azure Solutions Architect are a strong advantage. Interested Candidate can apply on nancy@atiyahealthcare.com OR Send message on 9773743345 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹90,000.00 per month Schedule: Day shift Work Location: In person

Job Description Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Responsibilities • Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. • Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). • Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. • Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. • Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. • Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. • Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). • Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. • Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. • Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. • Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. • Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. • CCNP Equivalent Certifications with around 5 years’ experience. • Should be able to Multitask & involve in multiple projects at a time. • Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Cisco Firewalls and VPN. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Responsibilities  Maintain the client’s security and networking devices and upgrade when necessary  Providing support for other engineers on PA equipment/software  Cross train in-house to share knowledge and share work load  Provide support on client projects for Firewalls related Incident , Change & Problem tickets. This includes real time troubleshooting, documentation designed and installation rollouts & Monitoring.  Responsible for installation including Palo Alto Firewalls.  Provide support to project managers on security/network deployments, policy management, exceptions creation etc.  Suggest and detail design changes as and when needed  Documentation for the customers installations and provide continue service advice  Pro-actively review and maintain client infrastructure  Responding to emergency situations and performing effective troubleshooting during production outages  Working remotely or onsite as per business requirements Person Specification Essential  Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred.  Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line  Must have a good networking background and understanding  A high level of Palo Alto expertise in design, configuration, migrations, tuning and customisation of features  Thorough knowledge of Panorama, WildFire, Global Protect, and other Palo Alto features including and not limited to SSL decryption  Familiarity with Data Centre environment and hosted deployments/cloud  Experience of supporting clients remotely and face to face, along with experience of working with SIP providers  Experience with Wireshark or other protocol analysers  Excellent communication skills – both written and verbal  Must be flexible to work outside of business hours as per business requirements.  Needs to be able to remain calm under pressure and ensure a logical thought process is maintained. Show more Show less

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $5 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With Arista strengthened its commitment to open network software by introducing Arista switches Powered by SONiC (Software for Open Networking in the Cloud). Enabled by a new Arista SAI (Switch Abstraction Interface) offering, customers now have the flexibility to deploy SONiC software on Arista switching platforms, combining the benefits of open-source software with Arista EOS® for open, high performance, highly available networks. https://www.arista.com/en/company/news/press-release/10694-pr-20200505 What You’ll Do As a Software Engineer, your core responsibility is to deliver new cutting edge product features. A major part of this is writing and owning the design/implementation of the code that drives our products. However, the role of a Software Engineer is much bigger than ‘simply’ writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Design, architect and develop network applications and microservices for Data Center Networking on SONiC Pushing, testing, documenting the feature Working alongside customers in the field if needed Qualifications Are you right for this role? This is an interesting and exciting opportunity to be a part of the software development team that is redefining Data Center switching. For success at Arista all you need is: Strong engineering and Computer Science fundamentals Extensive background in algorithms and strong software architecture skills Fluency in one of C/C++/Python programming Hands-on experience with designs and implementations in a strong product-engineering environment Preferred Qualifications A minimum of 5 years of experience in software development A minimum of one year of hands-on SONiC experience is a must Understanding of SONiC architecture Knowledge of the FRR open routing stack (formerly Quagga, Zebra), Redis-DB, and Docker Experience using SONiC SAI for new feature development and integration Experience in Network Systems Software development Strong software debugging skills especially in embedded systems Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Datapath forwarding for ACLs, QoS, Unicast, Multicast, etc is a plus Strong communication skills and the ability to work in a team environment Experience working through the complete software development life cycle right from Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand the principles of sound software engineering and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Every part of the company is accessible to our engineers, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less

Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering Technology Experience Level: Experienced Hire Job Title: AVP Systems Engineer - Network Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills and Competencies 10+ years of SME level experience in global network support team Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Proven technical leadership investigating complex issues and performing corrective actions, track record in leading major incident recovery. Knowledge on Python, Ansible, Stackstorm is a plus Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Leads Operations Excellence for request, incident and change management perspective meeting Service Level Objectives and Improving Customer Experience. Shows up as the Network expert, lead service recovery and mitigation when major incidents occur. Identify root cause and implement permanent solutions. Contributes to global risk control program to de-risk the infrastructure. Contributes to disaster recovery procedures and exercises. Contributes to technology roadmaps. Share your knowledge, coach and mentor junior members of the team Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the company s security team Liaise with vendors and other IT personnel for problem resolution Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Conduct regular system audits and security assessments. Participate in rotational weekend shifts OR on-call and provide after-hours support. Develop and maintain documentation for application configurations, processes, and procedures including SoPs Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics. Drive continuous improvement through the adoption of automation and orchestration. Example - automate repetitive tasks to improve consistency Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination. About the team The Technology Services Group (TSG) are seeking a highly skilled and motivated Network Support Engineer with a focus on supporting the Enterprise network and faster resolution of incidents or tickets related to networks.. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability.

About this opportunity: The Improvement Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes)

About this opportunity: The Improvement Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes)