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5.0 years

0 Lacs

New Delhi, Delhi, India

On-site

About Certed Technologies: Certed Technologies is a future-forward talent transformation company operating on the Hire, Train, Deploy (HTD) model, committed to bridging the gap between industry needs and workforce skills. We empower talent pipelines through strategic training interventions and agile deployment. Role Overview: We are urgently looking for a highly skilled and certified Soft Skills and VNA Trainer who can deliver world-class communication training under Certed HTD programs. The ideal candidate will bring passion, energy, and structure to the learning environment—developing job-ready talent for deployment in top organizations. Key Responsibilities: Design and deliver sessions on: Soft Skills (communication, email etiquette, teamwork, time management, etc.) Voice and Accent (neutralization, pronunciation, grammar, fluency) Train candidates to meet corporate communication benchmarks. Conduct pre-training diagnostics, ongoing assessments, and post-training evaluations. Provide feedback and personalized coaching. Align training outcomes with deployment requirements of partner clients. Maintain structured reports, attendance, and performance dashboards. Required Qualifications & Experience: Graduate/postgraduate in any discipline. Mandatory VNA Certification. 2–5 years of training experience in soft skills and/or BPO/corporate communication. Experience in HTD or campus-to-corporate training is an added advantage. Skills & Attributes: Outstanding spoken and written English communication. Strong facilitation, mentoring, and classroom management skills. Proactive, professional, and learner-focused mindset. Adaptability to work with diverse learner backgrounds. What We Offer: Competitive remuneration based on experience. Opportunity to work with a growing, mission-driven organization. Exposure to large-scale talent transformation projects. Platform to innovate, lead, and make a real impact. Application Process: Interested candidates can share their resume and a short audio/video (optional) at: 📩 support@certedtechnologies.com 📞 +91-8920158923 📅 Immediate joiners highly preferred.

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0.0 - 31.0 years

2 - 4 Lacs

Pune

On-site

Job Title: Customer Success AssociateWork Mode: Work From Office About the Role:We are looking to hire enthusiastic and customer-focused Customer Success Associates for our domestic insurance account. The ideal candidate will possess strong communication skills in both English and Hindi, and a passion for helping customers understand and select the right insurance products. Key Responsibilities:Contact and follow up with potential leads to advise them on suitable insurance offerings. Build trust and rapport with customers through clear, confident communication. Ensure compliance with process standards and documentation requirements. Maintain a high level of product knowledge and understand customer needs effectively. Meet performance metrics related to customer engagement, conversion, and satisfaction. Skills & Qualifications:Education: Graduate from any discipline Languages: Proficiency in English and Hindi is mandatory Communication Skills: Excellent verbal and written communication No MTI (Mother Tongue Influence), RTI (Regional Tone Influence), pronunciation, or grammatical errors Experience: Open to both freshers and experienced candidates Preferred: Background in insurance or with a sales acumen Job Details:Nature of Account: Domestic (Outbound Insurance LOB) Work Mode: Work from Office Shifts: Rotational (Females: Day shift till 8 PM; Males: Rotational) Working Days: 6 days a week Salary: Interview Process:HR Round Versant 6 Certified Test Written Assessment Operations Round Client Round Mode: Face to Face Why Join Us?High-growth opportunities in the insurance domain Skill development in communication, sales, and customer engagement Friendly and professional work environment

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0 years

9 Lacs

India

Remote

Job Title: Work-From-Home French Teacher Location: Remote (India-based candidates only) Read the full job description before applying. About Us We are a Canada-based online education company, currently expanding into French language instruction. Our mission is to deliver high-quality, engaging, and structured French classes to students across Canada. Position Summary We are seeking experienced, French teachers to conduct online group classes and guide students through a comprehensive one-year curriculum. This is a full-time, remote opportunity open to candidates residing in India. Key Responsibilities Conduct live online French classes for groups of 4 to 10 students. Teach from beginner level, gradually advancing students toward fluency. Create and follow structured lesson plans, assignments, and assessments. Clearly explain grammar, vocabulary, pronunciation, and conversational skills. Adapt teaching methods to suit various learning styles. Monitor student progress and provide regular feedback. Adhere to company teaching standards and policies. Required Qualifications TEF Certification appreciated Proven experience teaching French to beginners. Strong communication skills in both French and English. Ability to manage and engage students in group settings. Comfortable using Zoom and/or Google Meet for online instruction. Access to a reliable internet connection, laptop, and quiet workspace. Availability during the following time slots (IST): 5:30 AM to 8:30 AM 5:30 PM to 8:30 PM Work Schedule · Class timings will fall within the required availability slots. (5:30 AM to 8:30 AM and 5:30 PM to 8:30 PM INDIAN STANDARD TIME) Scheduling is based on student availability within the specified windows. Compensation INR 400 per hour (NON NEGOTIABLE) Approx. INR 76,800/month based on a standard 8-hour workday. Why Join Us? 100% remote teaching position. Long-term and stable opportunity. Teach motivated students in well-structured group classes. Be part of a growing and reputable online learning platform. Note: Applications will only be considered from candidates with relevant French Teaching experience, and availability during both specified time slots.

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0 years

2 - 3 Lacs

Cochin

On-site

Vacancy: Spoken English Trainer (Residential Program – Advanced Level) Join Lexford Academy and be a part of a transformative learning environment. We are looking for dynamic and experienced Spoken English Trainers to lead advanced-level learners in our 15-day residential communication program . Job Description: As a Spoken English Trainer at Lexford Academy, you will work closely with students aiming to enhance their fluency, accuracy, and confidence in English. Your role involves planning and conducting interactive sessions , developing students' public speaking , debate , interview and presentation skills , and offering continuous feedback and motivation. Responsibilities: Conduct daily live sessions for advanced learners in a residential setup Design engaging speaking activities, role plays, and confidence-building exercises Focus on pronunciation, fluency, and spontaneous communication Support students with mock interviews and real-life speaking practice Collaborate with other trainers for smooth delivery of the program Requirements: Excellent fluency in spoken English Previous experience in spoken English or communication training (preferred) Energetic, student-friendly, and proactive approach Ability to stay on campus during the program (accommodation provided) Location: Kochi, Kerala Part-time & Full-time options available Apply Now: Send your resume to career@lexfordacademy.com Or Whatsapp 9622972547 Subject Line: Application – Spoken English Trainer Job Types: Full-time, Part-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person Application Deadline: 10/07/2025 Expected Start Date: 15/07/2025

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1.0 years

21 Lacs

Thrissur

On-site

Company profile: Abe services is one of the most reliable and trusted overseas educational consultancy in India accredited with an AAERI membership with its head office in Cochin. Since 2008, Abe services has established a proven track with helping students achieving their dream of studying abroad. We are looking for a dedicated, compassionate English Language trainer experienced/ fresher to join our team, Abe services private limited. Desired profile: Trainer must be from Kerala and should know English & Malayalam fluently Teach basic English skills including reading, writing, and speaking. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to analyse various news reports and articles. Support them successfully finish the course and build their confidence by correcting all kinds of mistakes Fresh graduates with a flair for teaching also can apply. Requirements: Must be proficient in English speaking and grammar The ability to execute lessons with meaning, in a fun, and engaging manner. Job Type: Full-time Pay: From ₹180,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: IELTS: 1 year (Preferred) PTE: 1 year (Preferred)

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1.0 years

1 - 2 Lacs

India

On-site

Job description Personality Development Trainer/ Faculty Role Overview An enthusiastic and articulate educator to deliver personality development training and produce high-quality video lessons on English grammar, vocabulary, and pronunciation for our YouTube channel . Ideal for someone passionate about boosting confidence, communication, and digital engagement. Salary: ₹15,000 - ₹20,000 per month Experience: 1 to 4 years Key Responsibilities: - Design and lead interactive sessions on communication skills, confidence-building, body language, etiquette, time management, and stress management Teach essential grammar points (tenses, sentence structure, modals). Build practical vocabulary—idioms and phrases for everyday and professional use. Focus on pronunciation: stress patterns, intonation, articulation for clear speech Plan, script, and shoot engaging video lessons covering grammar, vocabulary, pronunciation, and personality tips. Qualifications: - Essential: Bachelor’s degree (any field) preferred 1–3 years’ experience in soft-skills training or spoken English Strong command of English grammar, vocabulary, and pronunciation. Comfort on camera; video creation/editing experience is a plus. Offline and online sessions deliverables expertise . Excellent communication and presentation skills. Desirable: Excellent communication skill in English. Proven record of creating educational videos or online content. Strong interpersonal skills, creativity, adaptability. Job Type: Full-time, Work from Office. Location: G-13, 2nd Floor, Sector 3, Near Sec 16 Metro Station, Noida If interested, please send your CV to hr@tpointtech.com or contact us at +91-8448085414. Job Type: Part-time Pay: From ₹20,000.00 per month Schedule: Day shift Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Fixed shift Morning shift Work Location: In person

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0.0 - 1.0 years

0 Lacs

Thrissur, Kerala

On-site

Company profile: Abe services is one of the most reliable and trusted overseas educational consultancy in India accredited with an AAERI membership with its head office in Cochin. Since 2008, Abe services has established a proven track with helping students achieving their dream of studying abroad. We are looking for a dedicated, compassionate English Language trainer experienced/ fresher to join our team, Abe services private limited. Desired profile: Trainer must be from Kerala and should know English & Malayalam fluently Teach basic English skills including reading, writing, and speaking. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to analyse various news reports and articles. Support them successfully finish the course and build their confidence by correcting all kinds of mistakes Fresh graduates with a flair for teaching also can apply. Requirements: Must be proficient in English speaking and grammar The ability to execute lessons with meaning, in a fun, and engaging manner. Job Type: Full-time Pay: From ₹180,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: IELTS: 1 year (Preferred) PTE: 1 year (Preferred)

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0.0 years

0 - 0 Lacs

Kochi, Kerala

On-site

Vacancy: Spoken English Trainer (Residential Program – Advanced Level) Join Lexford Academy and be a part of a transformative learning environment. We are looking for dynamic and experienced Spoken English Trainers to lead advanced-level learners in our 15-day residential communication program . Job Description: As a Spoken English Trainer at Lexford Academy, you will work closely with students aiming to enhance their fluency, accuracy, and confidence in English. Your role involves planning and conducting interactive sessions , developing students' public speaking , debate , interview and presentation skills , and offering continuous feedback and motivation. Responsibilities: Conduct daily live sessions for advanced learners in a residential setup Design engaging speaking activities, role plays, and confidence-building exercises Focus on pronunciation, fluency, and spontaneous communication Support students with mock interviews and real-life speaking practice Collaborate with other trainers for smooth delivery of the program Requirements: Excellent fluency in spoken English Previous experience in spoken English or communication training (preferred) Energetic, student-friendly, and proactive approach Ability to stay on campus during the program (accommodation provided) Location: Kochi, Kerala Part-time & Full-time options available Apply Now: Send your resume to career@lexfordacademy.com Or Whatsapp 9622972547 Subject Line: Application – Spoken English Trainer Job Types: Full-time, Part-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person Application Deadline: 10/07/2025 Expected Start Date: 15/07/2025

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0 years

1 - 3 Lacs

India

On-site

We are seeking a motivated and skilled English Spoken Trainer to deliver high-quality English language training to students and professionals. The ideal candidate should have strong communication skills, a passion for teaching, and the ability to create an engaging and supportive learning environment. --- Key Responsibilities: Conduct spoken English classes for individuals or groups at various proficiency levels (Beginner to Advanced) Design and implement lesson plans focusing on speaking, pronunciation, grammar, vocabulary, and listening comprehension Prepare customized training modules based on learner needs (e.g., interview preparation, business communication, public speaking) Use interactive methods, including role plays, group discussions, and presentations, to enhance speaking fluency Assess learners’ progress and provide constructive feedback Maintain accurate records of student attendance and performance Stay updated with the latest teaching techniques and tools in language training Encourage a positive and motivating learning environment Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

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1.0 - 3.0 years

1 - 1 Lacs

India

On-site

Job Title: Spoken English Trainer / English Language Coach Location: IT Park, Dehradun, Uttarakhand Company: Overseas Admit – Study Abroad Education Consultancy Position Type: Part-Time / Full-Time Joining: Immediate Salary: 10k to 15k About Us: Overseas Admit is a trusted name in study abroad consultancy, guiding students to achieve their global education dreams. As part of our student skill-building initiative, we are launching Spoken English Classes to help students improve their communication skills for visa interviews, university life, and global career success. Job Overview: We are looking for a dynamic and passionate Spoken English Trainer to conduct English communication classes for students preparing to study abroad. The ideal candidate should be fluent in English, confident in teaching, and able to motivate students to become effective communicators. Key Responsibilities: Conduct daily spoken English classes (offline or hybrid) for batches of 5–15 students. Design and deliver curriculum covering grammar, vocabulary, pronunciation, and public speaking. Focus on real-life conversation, interview preparation, and group discussions. Conduct mock sessions to prepare students for embassy/visa interviews and university life abroad. Use interactive teaching methods including role-play, audio-visual aids, and activity-based learning. Monitor student progress, give feedback, and maintain attendance and performance reports. Collaborate with the counselling team to align lessons with student needs. Continuously upgrade course content based on feedback and student goals. Requirements: Bachelor's Degree (English) Minimum 1–3 years of experience in Spoken English/IELTS/Soft Skills training Excellent verbal and written communication skills in English Comfortable with offline and/or online teaching Positive, energetic, and student-friendly personality Knowledge of study abroad requirements (a plus) What We Offer: Competitive salary with performance-based bonuses Flexible working hours Opportunity to grow with our expanding education services Supportive and professional work environment How to Apply: Send your resume and a short introduction video (optional) to hr.overseasadmit@gmail.com On WhatsApp: 7451015787, 9045198757 Subject Line: Application for Spoken English Trainer – Overseas Admit Job Types: Full-time, Part-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Experience: English spoken : 1 year (Required) Language: English (Required) Work Location: In person

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1.0 years

2 - 4 Lacs

Hyderābād

Remote

The Help Desk Tech position requires a reasonable amount of experience supporting VPN connectivity, Active Directory, Outlook, MS office products, etc General technical skills – Windows 7, Windows 10, MS Office Suite, Exchange, Active Directory, Networking, Wired and Wireless, Desktop and Laptop basic HW knowledge. Specific technical skills – Basic knowledge of Multifactor Authentication (MFA) Single sign on (SSO), mobile app usage. Excellent customer service skills including telephone etiquette, listening skills, empathy, sense of urgency and enthusiasm. Excellent verbal and written communication skills in order to communicate effectively with end-users, peers, management, and client personnel. Accuracy in spelling, grammar, pronunciation & enunciation is a necessity. High level of reading and comprehension. Clear and concise ticket documentation is critical. Demonstrated organization and work prioritization skills Ability to utilize available resources Must be both team-oriented and self-motivated Flexibility Must work independently with minimum supervision Effectively using Remote Desktop Management (RDM) tools Ability to work in a fast paced environment with frequent changes Must be able to determine incident criticality or escalate action to secure the appropriate resolution provider, using the tools provided. Job Type: Full-time Pay: ₹240,000.00 - ₹450,000.00 per year Shift: Day shift Evening shift Morning shift Night shift Rotational shift US shift Work Days: Monday to Friday Weekend availability Experience: Tech support/call center: 1 year (Preferred) Language: Fluent English (Preferred) Work Location: In person

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0 years

3 - 4 Lacs

Farīdābād

On-site

JOB RESPONSIBILITIES Developing engaging lesson plans and teaching materials. Instructing students in the French language, encompassing grammar, vocabulary, pronunciation, and cultural aspects. Assessing student learning through various methods. Providing additional support to students who need extra help. Organizing and leading classroom activities and discussions. Integrating technology into the curriculum. Preparing students for language proficiency exams. Maintaining accurate records of student progress and performance. Collaborating with colleagues to improve the French language program. Supervising students during class and other school activities. Job Types: Full-time, Part-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person

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3.0 years

2 Lacs

Sambalpur

On-site

Teach basic English skills including reading, writing, and speaking. Compose lesson plans in order to successfully incorporate the full duration of each lesson. Execute lessons efficiently using different styles of teaching depending on the content. Engage students to ensure a lively classroom atmosphere. Instruct students about the structure and content of the English language. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to think critically when studying literature and poetry. Teach students to analyze and question media reports, advertisements, and news reports. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Food provided Experience: total work: 3 years (Required) Work Location: In person

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0.0 - 1.0 years

0 - 0 Lacs

Dehradun, Uttarakhand

On-site

Job Title: Spoken English Trainer / English Language Coach Location: IT Park, Dehradun, Uttarakhand Company: Overseas Admit – Study Abroad Education Consultancy Position Type: Part-Time / Full-Time Joining: Immediate Salary: 10k to 15k About Us: Overseas Admit is a trusted name in study abroad consultancy, guiding students to achieve their global education dreams. As part of our student skill-building initiative, we are launching Spoken English Classes to help students improve their communication skills for visa interviews, university life, and global career success. Job Overview: We are looking for a dynamic and passionate Spoken English Trainer to conduct English communication classes for students preparing to study abroad. The ideal candidate should be fluent in English, confident in teaching, and able to motivate students to become effective communicators. Key Responsibilities: Conduct daily spoken English classes (offline or hybrid) for batches of 5–15 students. Design and deliver curriculum covering grammar, vocabulary, pronunciation, and public speaking. Focus on real-life conversation, interview preparation, and group discussions. Conduct mock sessions to prepare students for embassy/visa interviews and university life abroad. Use interactive teaching methods including role-play, audio-visual aids, and activity-based learning. Monitor student progress, give feedback, and maintain attendance and performance reports. Collaborate with the counselling team to align lessons with student needs. Continuously upgrade course content based on feedback and student goals. Requirements: Bachelor's Degree (English) Minimum 1–3 years of experience in Spoken English/IELTS/Soft Skills training Excellent verbal and written communication skills in English Comfortable with offline and/or online teaching Positive, energetic, and student-friendly personality Knowledge of study abroad requirements (a plus) What We Offer: Competitive salary with performance-based bonuses Flexible working hours Opportunity to grow with our expanding education services Supportive and professional work environment How to Apply: Send your resume and a short introduction video (optional) to hr.overseasadmit@gmail.com On WhatsApp: 7451015787, 9045198757 Subject Line: Application for Spoken English Trainer – Overseas Admit Job Types: Full-time, Part-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Experience: English spoken : 1 year (Required) Language: English (Required) Work Location: In person

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0 years

0 Lacs

India

On-site

Job Title: Communication Trainer (Leadership Communication & English Language Teacher) Company: Aduffy Learning About Aduffy Learning: Aduffy Learning is dedicated to empowering individuals and organizations through dynamic and effective learning solutions. We provide high-quality training programs designed to enhance communication skills, foster leadership capabilities, and improve English language proficiency, enabling our clients to thrive in today's global environment. Job Summary: Aduffy Learning is seeking a passionate and skilled Communication Trainer to deliver engaging and impactful training sessions in both leadership communication and English language learning. The ideal candidate will possess a strong understanding of communication principles, leadership development strategies, and effective language teaching methodologies. This role requires the ability to adapt teaching styles to diverse audiences and learning needs, creating a supportive and interactive learning environment. Responsibilities: Design and Deliver Training Programs: Develop and facilitate engaging training sessions and workshops on various aspects of leadership communication (e.g., effective presentations, active listening, persuasive communication, conflict resolution, feedback delivery) and English language learning (e.g., grammar, vocabulary, pronunciation, conversational skills, business English). Curriculum Development: Contribute to the development and refinement of training materials, including presentations, activities, handouts, and assessments, ensuring alignment with learning objectives and participant needs. Needs Assessment: Collaborate with clients or internal teams to understand specific learning requirements and tailor training content accordingly. Learning Environment Management: Create a positive, inclusive, and interactive learning environment that encourages active participation and fosters skill development. Participant Engagement: Utilize a variety of teaching techniques and methodologies to maintain participant interest, cater to different learning styles, and maximize knowledge retention. Progress Monitoring and Feedback: Assess participant progress through observation, activities, and assignments, providing constructive feedback to support their learning journey. Stay Current: Continuously update knowledge of best practices in communication training, leadership development, and English language teaching methodologies. Administrative Tasks: Manage training logistics, including attendance records, feedback collection, and reporting as required. Collaboration: Work collaboratively with other trainers and the Aduffy Learning team to share best practices and contribute to the overall success of training programs. Qualifications: Bachelor's degree in Communication, Education, Linguistics, Leadership Development, or a related field. A Master's degree is a plus. Proven experience in delivering training programs in both leadership communication and English language learning. Strong understanding of leadership principles and effective communication strategies. Excellent command of the English language, both written and spoken. Demonstrated ability to teach English as a Second Language (ESL) or English as a Foreign Language (EFL) to diverse learners. TESOL, CELTA, or equivalent certification is highly desirable. Exceptional facilitation and presentation skills with the ability to engage and motivate participants. Strong interpersonal and communication skills, with the ability to build rapport with individuals from diverse backgrounds. Excellent organizational and time management skills. Proficiency in using learning technologies and virtual training platforms (if applicable). Ability to adapt teaching style and content to meet the specific needs of different audiences. A proactive and results-oriented approach with a passion for learning and development. Remuneration: The remuneration for this role is between 200 - 400 per hour of class , commensurate with experience and qualifications.

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0 years

0 Lacs

Greater Ahmedabad Area

Remote

Are you a master of words with a knack for crafting engaging scripts in Gujarati? We’re searching for a creative genius to develop dynamic content, ranging from dialogues to narrations, while building an extensive pronunciation dictionary. If you’re ready to blend creativity with precision and bring scripts to life, this is the perfect role for you! Project Overview and Expectations The role involves producing a high volume of short script sessions, collaborating on topics, and ensuring precise delivery in .txt format. The linguist will be responsible for creating 33 hours of diverse script content per language, including English sentences, and developing a comprehensive pronunciation dictionary for each language. TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification path If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Requirements: Primary Language: Gujarati Fluency in English Legal working eligibility required Must have a degree (BA/MA) in Linguistics, Computational Linguistics, and Extensive knowledge of Gujarati phonetics and phonology Proficiency in using the International Phonetic Alphabet (IPA) Experience in corpus linguistics and natural language processing, with Gujarati language data Strong analytical skills, particularly in statistical language analysis Familiarity with text-to-speech systems and their linguistic foundations If interested, please apply here: https://www.telusinternational.ai/cmp/contributor/jobs/available/126621?utm_source=Linkedin&utm_medium=Ads&utm_campaign=SHTArianne_APAC_Paid+Site_Linkedin_Ads_126621 Once you’ve completed your application through the link, kindly notify us by emailing tip_ai_crowdsourcing_apac@telusinternational.com so we can assist in tracking the progress of your application.

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1.0 - 4.0 years

0 Lacs

Gurgaon

On-site

Job details Employment Type: Full-Time Location: Gurgaon, Sector, India Job Category: Finance & Accounting Job Number: WD30238691 Job Description At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future? Create your next opportunity and join us as a Collection Analyst to our Order to Cash department, Gurgaon, India. By joining Johnson Controls, you’ll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities. We are committed to helping our customers win and creating greater value for all our stakeholders in everything that we do. What will you do? Collections & Closed Loop team works to maximize the timely payment collection from customers. They make it through an effective management of emailed & telephonic queries. This team works to keep our Past dues to a minimum through rigorous follow up Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Review, manage and conduct reviews of outstanding accounts receivable (Internal AR meetings) Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off's Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables To ensure compliance to applicable policies, guidelines, and regulations How will you do it? Calling customers asking reason of payment delay and requesting them to pay Keeping clear log of customers’ feedback when interacting with them in the used Collection Tool Ensure performance measures are met or exceeded Ensure the agreed procedures are kept up to date, documented and adhered to within the team Reconciling the relevant accounts to maintain overall health of the accounts Coordinate with the Sales and other stakeholders to obtain necessary information for the past dues Review aged Past Dues / Unapplied Receipts and propose write off / write back (as per approvals) Follow up with Logistic team for dispatch status and cheque on collection status Fortnightly discussion on Internal AR Meeting Coordinate month end closing process within given timelines Achieve Cash Collections and Past Due Target on a monthly basis What we look for? Graduate / Postgraduate / Master’s Degree in any stream Proficient in both verbal and written business communications 1 to 4 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys, Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid, Contact Tool, High Radius will be preferred Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines Ability to perform moderately complex account reconciliation preferred Experience pulling and analyzing data from ERP and other systems Demonstrated knowledge and experience in reconciling accounts along with demonstrated capability of presenting outcomes to customers Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including Ability to utilize basic formulas Utilize Pivot Tables and V-Lookups Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory

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4.0 years

3 - 9 Lacs

Mohali

On-site

About the Role: We are seeking a skilled and enthusiastic Product & Process Trainer to join our growing travel company. The ideal candidate will be responsible for educating teams on our proprietary travel website's features, operational workflows, and customer interaction processes to drive organic sales. He/She will help build employee capability through structured learning interventions and real-time coaching, ensuring teams are confident in handling inbound inquiries , outbound calls and converting them into successful bookings. Key Responsibilities: Product & Process Training: Design and deliver comprehensive training programs on travel website features, user navigation, workflows, and booking procedures. Conduct induction, refresher, and upskilling sessions for sales and customer support teams. Create engaging SOPs, knowledge bases, and support material in sync with the website updates and product rollouts. Collaborate with Operations and Marketing teams to stay up to date on changes and ensure training reflects current business priorities. Monitor employee performance post-training and provide feedback, coaching, and on-the-job support to enhance product knowledge and sales skills. Sales Enablement via Organic Leads: Train employees to understand customer psychology and use the travel website efficiently to close inbound sales. Develop scripts, objection handling tips, and scenario-based training to convert organic leads from calls and chats. Assess gaps in product understanding or process adherence and create remedial plans to bridge them. Voice & Accent and Communication Training: Assess voice quality and communication effectiveness of customer-facing agents. Conduct voice & accent neutralization sessions to enhance clarity and customer comfort. Improve pronunciation, fluency, and soft skills to support high-quality customer interactions. Quality Assurance & Evaluation: Track training effectiveness using metrics like lead conversion, call handling quality, and product accuracy. Maintain training schedules, feedback logs, attendance records, and performance evaluations. Recommend and implement continuous improvements in training delivery and content. Key Requirements: Bachelor’s degree in any discipline (preferred: Communication, Travel & Tourism, English, or related fields). Minimum 4 years of experience in product/process training in a BPO, travel, or tech-enabled services environment. Exceptional facilitation and presentation skills with a strong grasp of adult learning principles. Solid knowledge of online training tools (e.g., Google Slides, PowerPoint) and LMS platforms. Proven ability to simplify complex technical content into digestible training sessions. Clear, neutral English accent with strong command over grammar and business communication. Experience with CRM, travel booking tools (e.g., GDS/Amadeus/Sabre – optional but a plus). Comfortable delivering both in-person and virtual training sessions. Preferred Skills: Prior experience training teams in travel sales or customer service. Understanding of organic lead sales funnels and conversion tactics. Certification in communication or accent training is a bonus. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹80,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Education: Bachelor's (Preferred) Experience: Training & development: 2 years (Required) Work Location: In person

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1.0 years

1 - 3 Lacs

India

On-site

Location: Gota, Ahmedabad Contact: 6358351277 Email: info@nxpower.in No. of Openings: 1 Preferred Gender: Female/Male (Female preferred) Experience: Minimum 1 year in Battery, Solar, Inverter, or UPS industry Job Description: We are seeking a skilled and experienced Technical and Support Head to lead the support operations for our Inverter and ESS division. Key Responsibilities: Handle pre- and post-sales customer calls and support Provide technical assistance to both National and International customers Coordinate with the production and process teams Deliver end-to-end customer support in Hindi and English Ensure customer satisfaction through efficient communication and problem-solving Requirements: Graduate with basic education in English medium Strong verbal and written communication skills Clear pronunciation; fluent in Hindi and English Prior experience in technical support roles in Battery, Solar, Inverter, or UPS field Leadership abilities to guide and manage the support team and coordinate with production Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Language: English (Preferred) Work Location: In person

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2.0 - 3.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Company Name - 1XL Job Type - Full Time Salary - Rs.30000-40000/Month Experience - 2-3 Years Location - Pimple Nilakh, Vishal Nagar, Pune. Work Mode - Onsite About Us 1XL is a Dubai-based, dynamic, and versatile company that encompasses various aspects of personal and professional growth. With a commitment to empowering individuals and organizations, 1XL aims to inspire, educate, and equip people with the tools they need to succeed in various domains of life. We are seeking a Proofreader who is responsible for reviewing written content to ensure accuracy, clarity, consistency, and adherence to grammatical and stylistic standards. A Proofreader will play a crucial role in maintaining the quality and professionalism of written materials, including but not limited to documents, articles, marketing materials, websites, and publications, ensuring the accuracy and quality of various types of content across multiple platforms. Responsibilities : Review the written content for spelling, grammar, punctuation, and syntax errors. Ensure consistency in language, formatting, and style throughout the document. Identify and correct typos, grammatical mistakes, and inaccuracies. Verify proper usage of terminology and adherence to brand guidelines (if applicable). Provide light editing to improve the clarity, coherence, and flow of the text while preserving the author's voice. Offer suggestions for rephrasing or restructuring sentences to enhance readability and effectiveness. Address any inconsistencies or contradictions within the text. Verify the accuracy of factual information, including dates, names, statistics, and references. Cross-reference information with reliable sources to ensure credibility and correctness. Reviewing and editing written content for clarity, grammar, punctuation, and style. Checking the accuracy and relevance of banner content and website images. Ensuring the correctness of video content, including reviewing video scripts and verifying the pronunciation of speakers. Verifying that all content adheres to established guidelines and standards. Apply consistent formatting and citation styles as required for the project or publication. Collaborate effectively with writers, editors, and other team members to address feedback and revisions. Clearly communicate the suggested changes and the rationale behind them. Respond promptly to inquiries and meet deadlines in a timely manner. Conduct thorough final reviews to ensure all corrections have been implemented accurately. Perform quality checks on completed documents to maintain high standards of excellence. Identify recurring errors or areas for improvement, and provide constructive feedback. Requirements : Proven experience as a proofreader or editor, preferably in a professional publishing or editorial environment. Excellent command of the English language, including grammar, spelling, punctuation, and syntax. Strong attention to detail and the ability to spot errors quickly and efficiently. Familiarity with style guides and editorial standards (e.g., AP Stylebook, Chicago Manual of Style). Proficiency in using proofreading tools and software (e.g., Microsoft Word's Track Changes, Grammarly). Excellent communication and collaboration skills. Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines. Preferred Qualifications: A bachelor’s degree in English, journalism, communications, or a related field is preferred but not required.

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0.5 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Experience: 0.5-5 Years Location: Shriram Gateway- Perungulathur- Chennai Shift Timings: Open to work for US Shift Timings(Rotational) CTC: Associate(4-4.3LPA Max) & Senior Associate(5-5.3 LPA Max) Notice Period - Immediate Joiner preferred. Required Skill: Monitor calls and emails on communication and soft skills per sampling plans. Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc. Provide consistent coaching and feedback to enhance employee performance. Support floor training initiatives.

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0.0 - 1.0 years

3 - 3 Lacs

Gurgaon/Gurugram

On-site

Job Title: Customer Support Executive Location: PAN India - On-site Department: Customer Support / Voice & Non-Voice Process Reports To: Team Leader / Customer Service Manager Employment Type: Full-Time Job Summary: We are actively hiring for Customer Support Executives to join our fast-growing support team. The role is open to fresh graduates and 12th pass candidates with a minimum of 6 months of BPO or customer service experience. Applicants will be required to undergo SVAR/Versant Voice & Typing tests as part of the screening process. If you are customer-centric, fluent in English/Hindi, and looking for a stepping stone into the service industry, this is your opportunity. Key Responsibilities: Handle customer queries via voice calls, emails, or chats (Inbound/Outbound). Provide accurate information and resolve customer complaints promptly. Document customer interactions and maintain case history in CRM systems. Escalate complex issues to senior support or technical teams when needed. Meet or exceed KPIs such as AHT, CSAT, First Contact Resolution, etc. Ensure adherence to quality standards and processes. Attend product and soft skills training as scheduled. Eligibility Criteria: Educational Qualification: Minimum: 12th pass with 6+ months of BPO/customer service experience Preferred: Graduate in any stream (Freshers welcome) Experience: 0 to 2 years in voice/non-voice support (BPO/KPO preferred) Assessment Process: Candidates must successfully complete the following screening tests: ✅ SVAR/Versant Voice Test – To assess spoken English fluency and pronunciation ✅ Typing Speed & Accuracy Test – Minimum 25-30 WPM with 90%+ accuracy ✅ Communication Skills Round – HR and/or Ops evaluation Required Skills: Strong verbal and written communication in English and Hindi Regional language proficiency (e.g., Tamil, Telugu, Kannada, Marathi, Bengali) is a plus Typing speed: 25–30 WPM, with good accuracy Familiarity with MS Office, emails, and CRM tools Excellent listening, interpersonal, and conflict resolution skills Willingness to work in rotational shifts, including weekends and public holidays Job Type & Work Mode: Full-Time | 6 Days Working | 1 Rotational Off Work Location: PAN India On-Site (as per process/client location) Shift Timings: Rotational shifts – Day/Night based on process Flexible to work in weekends and holidays Salary & Benefits: Competitive salary based on experience and location Incentives based on performance (Monthly/Quarterly) Paid training, health benefits (ESI/PF), and career growth opportunities

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4.0 years

0 Lacs

Mohali district, India

On-site

We are seeking a skilled and enthusiastic Product & Process Trainer to join our growing travel company. The ideal candidate will be responsible for educating teams on our proprietary travel website's features, operational workflows, and customer interaction processes to drive organic sales. He/She will help build employee capability through structured learning interventions and real-time coaching, ensuring teams are confident in handling inbound inquiries , outbound calls and converting them into successful bookings. Key Responsibilities: Product & Process Training: Design and deliver comprehensive training programs on travel website features, user navigation, workflows, and booking procedures. Conduct induction, refresher, and upskilling sessions for sales and customer support teams. Create engaging SOPs, knowledge bases, and support material in sync with the website updates and product rollouts. Collaborate with Operations and Marketing teams to stay up to date on changes and ensure training reflects current business priorities. Monitor employee performance post-training and provide feedback, coaching, and on-the-job support to enhance product knowledge and sales skills. Sales Enablement via Organic Leads: Train employees to understand customer psychology and use the travel website efficiently to close inbound sales. Develop scripts, objection handling tips, and scenario-based training to convert organic leads from calls and chats. Assess gaps in product understanding or process adherence and create remedial plans to bridge them. Voice & Accent and Communication Training: Assess voice quality and communication effectiveness of customer-facing agents. Conduct voice & accent neutralization sessions to enhance clarity and customer comfort. Improve pronunciation, fluency, and soft skills to support high-quality customer interactions. Quality Assurance & Evaluation: Track training effectiveness using metrics like lead conversion, call handling quality, and product accuracy. Maintain training schedules, feedback logs, attendance records, and performance evaluations. Recommend and implement continuous improvements in training delivery and content. Key Requirements: Bachelor’s degree in any discipline (preferred: Communication, Travel & Tourism, English, or related fields). Minimum 4 years of experience in product/process training in a BPO, travel, or tech-enabled services environment. Exceptional facilitation and presentation skills with a strong grasp of adult learning principles. Solid knowledge of online training tools (e.g., Google Slides, PowerPoint) and LMS platforms. Proven ability to simplify complex technical content into digestible training sessions. Clear, neutral English accent with strong command over grammar and business communication. Experience with CRM, travel booking tools (e.g., GDS/Amadeus/Sabre – optional but a plus). Comfortable delivering both in-person and virtual training sessions. Preferred Skills: Prior experience training teams in travel sales or customer service. Understanding of organic lead sales funnels and conversion tactics. Certification in communication or accent training is a bonus.

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0 years

2 - 3 Lacs

India

On-site

We are looking for a passionate and experienced Spoken English and IELTS Trainer to join our team. The ideal candidate will have a strong command of the English language and be capable of preparing learners for the IELTS exam while also improving their spoken English skills for academic, professional, or personal growth. Key Responsibilities: · Conduct engaging and interactive classes for Spoken English preparation. · Assess students' language proficiency and identify areas for improvement. · Train students in all four IELTS modules – Listening, Reading, Writing, and Speaking. · Conduct mock tests, provide feedback, and guide students to improve their band scores. · Enhance students’ spoken English fluency, pronunciation, vocabulary, and confidence. · Track student progress and maintain training records. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person

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18.0 - 30.0 years

1 - 2 Lacs

Gurgaon

On-site

Customer Care Executive Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors UG/ Graduate Fresher also eligible Excellent English communication required Work from office Face 2 Face Interview 18-30 years only Udyogvihar Phase 4 , Sector 18, Gurugram, Haryana 122003 Contact us - 9749102173 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

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