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0 years

0 - 1 Lacs

Bārāsat

On-site

Job Summary We are looking for a confident, fluent, and expressive Female Voice Over & On-Camera Artist who can lend her voice and on-screen presence to a range of multimedia content. The ideal candidate should have a clear, engaging voice, strong communication skills, and the comfort to appear on camera when required. This hybrid role involves both voice-over narration and occasional video appearances for branding, tutorials, social media, or promotional campaigns. Key Responsibilities Record professional voiceovers for various content types: advertisements, explainer videos, educational content, podcasts, and social media reels. Appear on camera for brand videos, intros, tutorials, interviews, and live or pre-recorded sessions. Interpret scripts with the right tone, clarity, and emotion while maintaining a consistent vocal and visual presence. Work closely with creative and production teams to deliver content that aligns with brand tone and messaging. Participate in shoots (in-person or virtual) and voice recording sessions, taking creative direction and feedback in real-time. Ensure timely delivery of high-quality audio and video content. Maintain a professional on-camera presence, including appropriate appearance and demeanor. Requirements Fluency in English with excellent diction, pronunciation, and clarity. Strong verbal communication skills and a naturally engaging voice and personality. Bachelor’s degree required; preference for candidates with degrees in English, Journalism, Mass Communication , or related fields. Confident and camera-friendly presence , with the ability to present naturally and professionally. Prior experience in voice-over work, presenting, acting, or video-based content creation is a strong advantage. Ability to adapt tone, expression, and style depending on the target audience and content format. Familiarity with basic recording and presentation tools (microphones, ring lights, webcams, teleprompters, etc.). Comfortable working on both scripted and semi-scripted formats. Preferred Skills Creative storytelling and expressive body language. Ability to handle live recordings or interviews with spontaneity. Basic understanding of audio/video production processes. Open to feedback and quick at implementing revisions. Well-groomed, presentable, and aligned with brand visual standards. What We Offer Competitive pay, flexible projects, and recurring content opportunities. Exposure to national and international digital media platforms. A professional and collaborative creative environment. Opportunities to work with leading brands, production teams, and agencies. Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Gaya, Bihar, India

On-site

Hiring Open for Delhi Public School,Gaya. Job Title: German Language Teacher Location: Delhi Public School,Gaya Job Type: Full-Time Salary: 4 LPA-6 LPA Job Overview: We are seeking a passionate, dedicated, and skilled German Language Teacher to join our academic team. The ideal candidate will have a deep understanding of the German language and culture, with the ability to engage students in an interactive and dynamic classroom environment. This role involves teaching German to students of various proficiency levels, from beginners to advanced learners, and helping them achieve their language learning goals. Responsibilities: Plan and deliver engaging and effective German language lessons for students of different proficiency levels. Assess student progress and provide constructive feedback on their performance. Create and implement effective instructional materials and resources tailored to students’ learning needs. Foster a positive and supportive learning environment that encourages student participation and motivation. Utilize a variety of teaching methods, including communicative language teaching, task-based learning, and technology-enhanced instruction. Prepare and administer quizzes, exams, and assignments to evaluate student knowledge. Maintain regular communication with students, parents (if applicable), and staff. Stay updated on current language teaching methods and materials, as well as developments in German-speaking countries. Participate in professional development opportunities to continuously improve teaching practices. Requirements: Bachelor's degree in German, Education, Linguistics, or a related field (Master’s degree preferred). Native or near-native proficiency in German (both written and spoken). Proven experience in teaching German as a second language (experience in teaching both adults and children is a plus). Strong understanding of grammar, pronunciation, and cultural aspects of the German language. Ability to create lesson plans that are engaging, interactive, and cater to various learning styles. Excellent communication and interpersonal skills. Patience, adaptability, and a passion for teaching. [Any additional certifications if required, such as Goethe-Institute certifications, or TEFL/TESOL certifications]. Preferred Qualifications: Experience teaching online or in a virtual classroom environment. Ability to teach in other foreign languages is a plus. Benefits: Competitive salary and performance-based incentives. Opportunities for professional development and training. [Additional benefits, such as health insurance, paid vacation, etc.]. PF How to Apply: Please submit your resume at recruitment@dpsgaya.com or can share on whatsapp no.-96930 55744

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0 years

3 - 4 Lacs

Pune, Maharashtra, India

On-site

Job Description – Customer Success Associate Position: Customer Success Associate Location: Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Key Responsibilities Build and maintain strong relationships with customers to ensure satisfaction and retention. Assist customers with inquiries, provide product/service information, and resolve issues promptly. Understand customer needs and provide solutions that align with company offerings. Coordinate with internal teams to ensure seamless customer experience. Contribute to achieving customer success metrics and business growth. Required Skillset Excellent communication skills in English and Hindi (Marathi is an added advantage). Must have clear pronunciation with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence). Strong interpersonal skills with a customer-first approach. Ability to handle customer queries effectively and professionally. Languages: English/Hindi/Marathi Qualifications: Graduate from any field (mandatory). Salary: 25,000 CTC - 35,000 CTC Experience Open to both freshers and experienced candidates. Preferred: Candidates with prior Insurance industry experience and sales acumen. Shift Rotational shift & Day shift Working days: 6 Skills: strong interpersonal skills,insurance,excellent communication skills in english and hindi,communication skills,communication,english,clear pronunciation with no mti or rti,customer experience,customer-first approach,effective handling of customer queries

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0 years

3 - 4 Lacs

Pune, Maharashtra, India

On-site

Job Description – Customer Success Associate Position: Customer Success Associate Location: Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Key Responsibilities Build and maintain strong relationships with customers to ensure satisfaction and retention. Assist customers with inquiries, provide product/service information, and resolve issues promptly. Understand customer needs and provide solutions that align with company offerings. Coordinate with internal teams to ensure seamless customer experience. Contribute to achieving customer success metrics and business growth. Required Skillset Excellent communication skills in English and Hindi (Marathi is an added advantage). Must have clear pronunciation with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence). Strong interpersonal skills with a customer-first approach. Ability to handle customer queries effectively and professionally. Languages: English/Hindi/Marathi Qualifications: Graduate from any field (mandatory). Salary: 25,000 CTC - 35,000 CTC Experience Open to both freshers and experienced candidates. Preferred: Candidates with prior insurance industry experience and sales acumen. Shift Rotational shift Day shift until 8PM Working days: 6 Skills: strong interpersonal skills,customer relationship management,communication skills,communication,customer experience,customer-first approach,excellent communication skills,problem-solving

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0.0 years

0 - 0 Lacs

Kharadi, Pune, Maharashtra

On-site

Job Description – Customer Success Associate Position: Customer Success Associate Location: Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Key Responsibilities: Build and maintain strong relationships with customers to ensure satisfaction and retention. Assist customers with inquiries, provide product/service information, and resolve issues promptly. Understand customer needs and provide solutions that align with company offerings. Coordinate with internal teams to ensure seamless customer experience. Contribute to achieving customer success metrics and business growth. Required Skillset: Excellent communication skills in English and Hindi (Marathi is an added advantage). Must have clear pronunciation with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) . Strong interpersonal skills with a customer-first approach. Ability to handle customer queries effectively and professionally. Languages: English/Hindi/Marathi Qualifications: Graduate from any field (mandatory). Salary: 25,000 CTC - 35,000 CTC Experience: Open to both freshers and experienced candidates. Preferred: Candidates with prior insurance industry experience and sales acumen . Shift: Rotational shift for Males Day shift for females until 8 PM Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Rotational shift Application Question(s): Do you have Bachelor's degree? Are you from Kharadi, Pune, Maharashtra? then apply. Can you speak English Language Fluently? Do you have work experience with Insurance? Work Location: In person Speak with the employer +91 7096724474

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Our technology services client is seeking multiple International Voice Process to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: International Voice Process Experience: 1+ Year Location: Gurugram Notice Period: Immediate Language Proficiency: A1 English Skill Set: Excellent communication skills (Top notch) in English,. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors. Job Description: Customer assistance and issue resolution, Document customer interactions, End-to-End resolution. If you are interested, share the updated resume to shanmukh.d@s3staff.com

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0.0 - 4.0 years

0 - 0 Lacs

chennai, coimbatore, hyderabad

Remote

PlanetSpark is helping kids become confident speakers and creative writers through fun, interactive 1:1 online classes. We're teaching students across 13+ countries, and our learners take part in exciting activities like debates, podcasts, storytelling, and more! We're growing fast and looking for passionate teachers to join our journey. Role & Responsibilities : Take demo classes using our fun and engaging content Give a great experience to kids and their parents Teach regular classes after enrollment Share regular feedback with students Be punctual and follow the class schedule What We're Looking For : Strong teaching skills and love for working with kids Good spoken and written communication Friendly and engaging personality Comfortable using online tools (tech-savvy) Eligibility : Excellent English communication Ready to work 6 days a week (must be available on weekends) Can commit 34 hours of teaching daily Minimum 1 year of English teaching experience Laptop with webcam and strong internet Benefits : Flexible work hours Work from home Teach students from across the world Available Shifts (Choose what suits you!): 3 PM 10 PM IST (India Kids) 6 PM 11 PM IST (India / UAE / Europe Kids) 10 PM 2 AM IST (US/Canada Kids) 4 AM 8 AM IST (US/Canada Kids) If you're passionate about teaching and want to help children become confident communicators, we'd love to have you on board! Follow us on Instagram for updates: @planetspark Keywords : English Teacher, Online Tutor, Work from Home, English Faculty, International Teaching, Part-Time English Teacher, Virtual Teaching, Online Classes

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1.0 - 2.0 years

1 - 3 Lacs

Thiruvananthapuram

On-site

Job Title: English Language Trainer – Aviation Academy Location: Sasthamangalam Job Type: Full-Time / Part-Time Job Summary: We are seeking a dynamic and experienced English Language Trainer to deliver aviation-focused English training to students aspiring for careers in the aviation industry. The trainer will enhance learners’ communicative competence, pronunciation, and fluency with emphasis on aviation terminology and customer interaction. Key Responsibilities: Deliver English language training to students with focus on aviation-specific communication and customer service. Design and implement lesson plans aligned with aviation industry requirements (e.g., airport communication, in-flight announcements, safety briefings). Conduct language assessments to evaluate student progress and provide constructive feedback. Prepare students for interviews, group discussions, and public speaking relevant to airport and airline roles. Maintain student records, attendance, and performance reports. Collaborate with other faculty and management to ensure curriculum relevance and quality. Conduct mock interview and role-play sessions simulating real-world aviation scenarios. Instill confidence and soft skills required for high-pressure customer-facing aviation roles. Requirements: Bachelor’s/Master’s degree in English / Communication / Education or related field. IELTS training experience is a plus. Minimum 1–2 years of teaching or training experience, preferably in aviation, hospitality, or related sectors. Strong command of spoken and written English. Excellent classroom management and communication skills. Exposure to aviation language or prior experience in aviation training is an advantage Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Expected Start Date: 25/07/2025

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1.5 years

2 - 3 Lacs

Thiruvananthapuram

On-site

Description for Internal Candidates It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for a Customer Support Representative to join our Customer Support team in Trivandrum, reporting to the manager of Customer Support. In this role, you will be responsible for resolving Infoblox customers’ questions through phone calls, email, chat, and support tickets. You will be the first point of contact for our global customers and will collaborate with various teams to find solutions for our customers. You will gain exposure to cutting-edge Internet security technologies and will stay current through the ever-evolving training curriculum and learning opportunities we offer. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration. You’re the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is motivated by deadlines and achieving excellent results. What you’ll do: Answer customer questions through phone calls, chat, email, and support tickets Take ownership of customer issues and see problems through to resolution Provide support for Infoblox customers and partners Create a customer-first culture through customer satisfaction metrics Engage other teams—like Renewals, Logistics, Sales, IT, and Orders—through effective cross-functional collaboration Ensure Infoblox values are demonstrated in every internal and external communication Create and update knowledge base articles on existing and new solutions Approach your work in a timely manner and with a high level of accountability Support a 24x7x365 organization by working rotational shifts, taking on-call responsibilities, and being flexible with your schedule What you’ll bring: Demonstrated customer support experience of 1.5 years or more with U.S. or UK customers in a voice-based environment Ability to communicate in a clear and friendly manner without pronunciation or grammatical errors Ability to multi-task without compromising the quality of your interactions Able to prioritize between tasks without affecting customer satisfaction Excitement to solve customer issues Ability to quickly grasp terminology, processes, and workflow in a short period Experience in using Microsoft Office applications—Outlook, Word, and Excel Strategic thinking to find new and efficient ways to solve customer issues Outstanding organizational and analytical skills Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles, like bullpen, standby, and weekend shifts Work with other teams, including IT, Engineering, and Logistics to resolve customer issues Handle high-priority customer interactions After about a year, you will… Be well acquainted with various administrative and licenses issues faced by network admins Solve complex customer issues independently Create and publish customer-facing knowledge base articles Work on becoming a features expert We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a Provident Fund with company matches and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. #LI-SS1 #LI-Hybrid

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1.0 years

1 - 3 Lacs

Gāndhīnagar

On-site

English Teacher Responsibilities: Teach basic English skills including reading, writing, and speaking. Compose lesson plans in order to successfully incorporate the full duration of each lesson. Execute lessons efficiently using different styles of teaching depending on the content. Engage students to ensure a lively classroom atmosphere. Instruct students about the structure and content of the English language. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to think critically when studying literature and poetry. Teach students to analyze and question media reports, advertisements, and news reports. English Teacher Requirements: Bachelor’s degree in English and education. Minimum of 1 years experience in a teaching role. Must be a First language English speaker. The ability to compile lesson plans efficiently. The ability to execute lessons with meaning, in a fun, and engaging manner. Computer Skills. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person Expected Start Date: 23/07/2025

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3.0 years

0 Lacs

India

On-site

English Teacher Requirements: Master’s degree in English . Minimum 3 years experience of teaching english till class 10th . Must be a First language English speaker. The ability to compile lesson plans efficiently. The ability to execute lessons with meaning, in a fun, and engaging manner. Computer Skills. English Teacher Responsibilities: Teach basic English skills including reading, writing, and speaking. Compose lesson plans in order to successfully incorporate the full duration of each lesson. Execute lessons efficiently using different styles of teaching depending on the content. Engage students to ensure a lively classroom atmosphere. Instruct students about the structure and content of the English language. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to think critically when studying literature and poetry. Teach students to analyze and question media reports, advertisements, and news reports. Job Type: Full-time Experience: total work: 3 years (Required) Work Location: In person

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4.0 years

0 Lacs

Delhi, India

On-site

About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Role Overview We are looking for an English Communication Trainer to design and deliver a focused English communication course for adult learners. The course will cater to students at the A1/A2 level on the CEFR scale, aiming to enhance their proficiency to a B2 level, improving their readiness for professional communication and job placements. Key Responsibilities: Curriculum Development: Design or adapt a Spoken English curriculum specifically tailored for adult learners with beginner-level (A1) communication skills. Training Delivery: Conduct engaging and interactive spoken English sessions, focusing on practical communication skills, including grammar, vocabulary, pronunciation, and fluency. Personality Development: Incorporate personality development modules to build student confidence and enhance their ability to present themselves effectively in professional environments. Student Assessment: Regularly assess and monitor student progress, offering constructive feedback to foster improvement and help them achieve course goals. Outcome Achievement: Ensure students attain at least a B2 proficiency on the CEFR scale, equipping them for successful job interviews and placement opportunities. Must Haves 2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners. The ability to help students progress to higher levels of English proficiency (for example from A1/A2 to B2 proficiency) Good to Haves Strong knowledge of the CEFR framework Experience with voice and accent training What is the recruitment process: As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Technical conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise, along with other competencies required for the role. Culture fit conversation: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location: Delhi

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2.0 - 6.0 years

0 - 0 Lacs

indore, madhya pradesh

On-site

As a Product & Process Trainer, you will be responsible for preparing training modules to conduct various types of training such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. Your role will involve monitoring and coaching agents on grammar, pronunciation, syllable stress, and other aspects of the English language and culture. Providing consistent coaching and feedback to enhance employee performance will be a key part of your responsibilities. Supporting floor training initiatives and occasionally assisting in the design and development of training material will also be expected from you. Additionally, you will provide feedback and input for training content enhancement and development, as well as develop action plans for employees in the bottom quartile to ensure they progress up the learning curve. Ensuring that advisors are skilled and knowledgeable to handle customer interactions and coaching them on product and process improvements will also be part of your duties. You will be required to create learning solutions, customize training delivery, provide Financial Market Training in Forex & Comex, conduct On-the-Job Training (OJT) and Refresher Training, as well as organize JKQ & Complete Certification Process. Conducting sessions on Compliance & Customer Satisfaction will be an integral part of your role. Furthermore, you are expected to execute and perform all duties assigned to you from time to time, with the company reserving the right to change these duties at its discretion. The ideal candidate for this position should be a minimum Graduate or Post Graduate with excellent communication skills in English. Being talkative, enthusiastic, and innovative will be advantageous. Knowledge of the Global Market, specifically Forex & Comex, is required, along with strong sales and marketing skills. In return for your contributions, you can look forward to perks and benefits such as overseas trips sponsored by the company, a fixed in-hand salary, and medical insurance coverage. If you meet the desired qualifications and are excited about this opportunity, please share your resume at career@signalexpertglobal.ae or contact 9977125444.,

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

The role involves preparing training modules for various training sessions such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. You will be responsible for monitoring and coaching agents on various aspects of the English language, culture, and providing consistent coaching and feedback to enhance employee performance. Supporting floor training initiatives, designing and developing training material, and providing feedback for training content enhancement and development are also key responsibilities. Developing action plans for employee improvement and ensuring advisors are skilled to handle customer interactions are crucial aspects of the role. Additionally, coaching advisors on product and process improvements, creating learning solutions, customizing training delivery, providing Financial Market Training, conducting OJT & Refresher Training, organizing JKQ & Complete Certification Process, and conducting sessions on Compliance & Customer Satisfaction are part of the duties. You will also be expected to execute all assigned duties and responsibilities and adapt to changes as needed. The ideal candidate for this position should be a minimum Graduate or Post Graduate with excellent communication skills, sales & marketing skills, and knowledge of the Global Market, specifically Forex & Comex. Talkative, enthusiastic, and innovative individuals are preferred for this role. In terms of benefits, the company offers overseas trips, fixed in-hand salary, medical insurance, health insurance, provident fund, and yearly bonus. The job is full-time and permanent with day shift schedule and requires a minimum of 1 year of total work experience. The work location is in person.,

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4.0 - 6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We're looking for a highly motivated and skilled IVR Tester with 4-6 years of hands-on experience in IVR testing to join our dynamic Quality Assurance team. If you're passionate about ensuring the flawless performance of Interactive Voice Response systems and delivering exceptional customer experiences, this role is for you. As an IVR Tester, you'll be instrumental in defining, executing, and analyzing tests for our IVR applications, identifying critical defects, and collaborating with cross-functional teams to drive timely issue resolution. Responsibilities Comprehensive IVR Testing : Lead and execute comprehensive manual IVR testing across all stages of the software development lifecycle, including functional, regression, integration, and user acceptance testing. Test Case Development: Design, develop, and maintain detailed test cases, test scripts, and test data for complex IVR call flows, prompts, integrations, and self-service functionalities, ensuring thorough coverage of all requirements. DTMF and Call Flow Validation: Rigorously validate DTMF (Dual-Tone Multi-Frequency) inputs and outputs, ensuring accurate recognition, routing, and system responses. Thoroughly test intricate call routing logic, menu navigation, and IVR branching based on user input. Speech Technologies Testing: Test Speech Recognition (ASR) accuracy and performance, including various accents and pronunciations. Validate Text-to-Speech (TTS) pronunciation, voice quality, and intonation, ensuring clarity and natural sound. Integration Testing: Verify seamless integration with backend systems such as CRMs, databases, payment gateways, and external APIs, ensuring data consistency and correct information retrieval. Defect Management & Reporting: Analyze and interpret system logs, call traces, network packets, and performance metrics to identify root causes of defects. Document, track, and manage defects using designated bug tracking tools, providing clear, actionable insights to development teams. Collaboration & Communication: Collaborate effectively with business analysts, product owners, and development teams to understand requirements, refine acceptance criteria, and translate them into robust test scenarios. Participate in requirement reviews, design discussions, and sprint planning sessions, offering valuable QA perspectives. Process Improvement: Contribute to the continuous enhancement of IVR testing methodologies, strategies, and best practices to optimize efficiency, test coverage, and overall product quality. Compliance & Security Testing: Perform basic security testing for IVR interactions and ensure adherence to relevant compliance standards (e.g, PCI DSS for payment IVRs). Technical Skills Core IVR Testing Expertise : Extensive hands-on experience in manual IVR testing (4-6 years), demonstrating a deep understanding of IVR functionalities and user journeys. Profound understanding of call flow design principles, including complex branching, conditional routing, transfers (internal/external), error handling, and timeout scenarios. Expertise in validating DTMF (Dual-Tone Multi-Frequency) recognition, including varying input speeds and tones. Solid grasp of core telephony concepts such as SIP, RTP, PSTN, TDM, CTI, and various call signaling protocols. Demonstrated experience with Speech Recognition (ASR) and Text-to-Speech (TTS) testing, including prompt validation, pronunciation accuracy, voice quality assessment, and handling of special characters/numbers. Familiarity with contact center technologies and architectures, including Automatic Call Distributors (ACD), dialers, CTI integrations, and CRM platforms. Testing Tools & Methodologies Proficiency with test case management tools (e.g , TestRail, Zephyr, qTest). Strong command of defect tracking and project management tools (e.g , JIRA, Azure DevOps, Rally, Confluence). Experience with API testing tools (e.g , Postman, SoapUI, Swagger) for validating backend integrations that support IVR applications. Solid understanding of various testing methodologies (e.g , Agile, Scrum, Waterfall). Experience with performance and load testing tools specifically for IVR applications (e.g , LoadRunner, JMeter, or specialized IVR load testing tools) is a plus. Automation (Added Advantage) Working knowledge and practical experience with Cyara Automation Tool for IVR testing is a significant advantage. Familiarity with other IVR testing automation frameworks or scripting languages (e.g , Python, Java, JavaScript) for automated test execution. Experience in designing and implementing automated regression suites for IVR systems. Technical Acumen Ability to read and interpret technical documentation, including system design specifications, API documentation, and database schemas. Basic understanding of SQL for database validation and data integrity checks. Familiarity with network protocols and basic network troubleshooting (e.g , understanding of Wireshark captures for SIP/RTP analysis). Knowledge of XML/JSON for data validation in API responses. Education & Experience Education : Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Experience : 4-6 years of progressive experience in Quality Assurance with a dedicated focus on IVR testing. Location : Hyderabad & Pune / Hybrid (ref:hirist.tech)

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4.0 years

0 Lacs

Delhi, India

On-site

Skills: English Language, Lesson Planning, Voice & Accent, English Teaching, Curriculum Development, Communication Skills, About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What We Value (the Kraftshala Kode) Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala Now Means Becoming Part Of a Story Still In Its Early Chapters- One Youll Help Shape With Your Ideas, Actions, And Leadership. Here Are Things We Care For We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility, those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness. We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Overview We are looking for an English Communication Trainer to design and deliver a focused English communication course for adult learners. The course will cater to students at the A1/A2 level on the CEFR scale, aiming to enhance their proficiency to a B2 level, improving their readiness for professional communication and job placements. Key Responsibilities Curriculum Development: Design or adapt a Spoken English curriculum specifically tailored for adult learners with beginner-level (A1) communication skills. Training Delivery: Conduct engaging and interactive spoken English sessions, focusing on practical communication skills, including grammar, vocabulary, pronunciation, and fluency. Personality Development: Incorporate personality development modules to build student confidence and enhance their ability to present themselves effectively in professional environments. Student Assessment: Regularly assess and monitor student progress, offering constructive feedback to foster improvement and help them achieve course goals. Outcome Achievement: Ensure students attain at least a B2 proficiency on the CEFR scale, equipping them for successful job interviews and placement opportunities. Must Haves 2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners. The ability to help students progress to higher levels of English proficiency (for example from A1/A2 to B2 proficiency) Good to Haves Strong knowledge of the CEFR framework Experience with voice and accent training What Is The Recruitment Process As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Technical conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise, along with other competencies required for the role. Culture fit conversation: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location: Delhi

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1.5 years

0 Lacs

Trivandrum, Kerala, India

On-site

Job Description Description for Internal Candidates It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for a Customer Support Representative to join our Customer Support team in Trivandrum, reporting to the manager of Customer Support. In this role, you will be responsible for resolving Infoblox customers’ questions through phone calls, email, chat, and support tickets. You will be the first point of contact for our global customers and will collaborate with various teams to find solutions for our customers. You will gain exposure to cutting-edge Internet security technologies and will stay current through the ever-evolving training curriculum and learning opportunities we offer. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration. You’re the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is motivated by deadlines and achieving excellent results. What you’ll do: Answer customer questions through phone calls, chat, email, and support tickets Take ownership of customer issues and see problems through to resolution Provide support for Infoblox customers and partners Create a customer-first culture through customer satisfaction metrics Engage other teams—like Renewals, Logistics, Sales, IT, and Orders—through effective cross-functional collaboration Ensure Infoblox values are demonstrated in every internal and external communication Create and update knowledge base articles on existing and new solutions Approach your work in a timely manner and with a high level of accountability Support a 24x7x365 organization by working rotational shifts, taking on-call responsibilities, and being flexible with your schedule What you’ll bring: Demonstrated customer support experience of 1.5 years or more with U.S. or UK customers in a voice-based environment Ability to communicate in a clear and friendly manner without pronunciation or grammatical errors Ability to multi-task without compromising the quality of your interactions Able to prioritize between tasks without affecting customer satisfaction Excitement to solve customer issues Ability to quickly grasp terminology, processes, and workflow in a short period Experience in using Microsoft Office applications—Outlook, Word, and Excel Strategic thinking to find new and efficient ways to solve customer issues Outstanding organizational and analytical skills Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles, like bullpen, standby, and weekend shifts Work with other teams, including IT, Engineering, and Logistics to resolve customer issues Handle high-priority customer interactions After About a Year, You Will… Be well acquainted with various administrative and licenses issues faced by network admins Solve complex customer issues independently Create and publish customer-facing knowledge base articles Work on becoming a features expert We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a Provident Fund with company matches and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team.

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3.0 years

4 - 5 Lacs

Bengaluru

On-site

Job Description – Early Years Expert Facilitator Designation : Preschool/ Early Years Expert Facilitator Reporting to : Centre Director Qualifications : Degree in Early Childhood Education (NTT, Montessori, ECE, CIDTT trained) compulsory or Bachelor’s Degree Experience : Minimum 3 years of teaching experience Work Timings : 8.30am – 3.30pm / 9 am – 4pm (7hrs) & Alternate Saturdays Half-day We offer our team a stimulating, open, safe and supportive environment with access to the best educational practices, latest technological tools, continuous professional development and growth opportunities. Our passionate faculties are reflective practitioners, lifelong learners and active participants of a global professional learning community. We seek educators who: - possess excellent English language skills – verbal and written. Should speak grammatically correct language with proper diction, pronunciation and no MTI. - are excellent communicators - are adaptive - have ownership - embrace diversity and inclusion - are community builders Key Responsibility and Accountability - Curriculum Delivery - Team work - Health & Safety - Parent Connect - Classroom ‘Code of Conduct’ - Professional & Personal Development Qualifications and experience required: - Demonstrated knowledge of current best practices in pedagogy and innovation. Successful teaching experience. Recent training and/or experience in the current curriculum. Experience as a Teacher in early years’ education. - Excellent written and verbal communication skills (English language proficiency) - Ability to communicate effectively with students, parents, teachers and others. - Relevant university credentials in an academic field. Secondary license or certification for teaching the subject would be an added plus. - Work experience with other cultures and nationalities. Ability to differentiate instruction for all learners. - Ability to participate in and establish collaborative structures. Proven ability to develop successful academic programs. - Willingness to moderate assignments at all levels to ensure collective understanding of achievement. Willingness to reinforce mission and core values of the organisation. - Ability to use learning data to explore and improve teaching and learning practices. Ability to engage students in learning activities using a variety of current technologies and online platforms. Additional Skills : - Basic Computer skills including MS Office suite of MS Word, MS Excel, MS PowerPoint Job Type: Full-time Pay: ₹40,000.00 - ₹42,000.00 per month Work Location: In person

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are on the lookout for a competent individual who possesses the four skills that define a good speaker: GRAMMAR, FLUENCY, VOCABULARY and PRONUNCIATION, to undertake the task below. Be it an automobile or a property claim, when a consumer suffers a loss, our Customer Service Associates are frequently the first to respond. Our exemplary Customer Service Representatives concentrates on making the customer feel comfortable, establishing expectations, and providing an outstanding experience in addition to obtaining the data that is required to process a claim. Role Description This is a full-time on-site role for a Customer Service Representatives at webappclouds. As a Customer Service Representatives , you will be responsible for providing excellent customer support and ensuring customer satisfaction by listening to the caller and making sure that literal data is entered to process a claim by upholding a high standard of phone etiquette. Qualifications Disciplined Excellent speaking and writing skills in English Listening Empathic Excellent phone etiquette Ability to deliver a positive customer experience Strong problem-solving skills Ability to work well in a team Prior experience in customer service would be of value Knowledge of claims and insurance would be an incentive Data entry in various platforms

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1.0 years

1 - 2 Lacs

Karūr

On-site

The South India's best ever institution DICE is accredited by the government of India and certified as an ISO 9001-2008 Plant. The Communicative English programme is a unique field that fulfils the requirement of the teachers and students. Using a learner - centered Communicative approach offers a special focus on the dynamic integration of Vocabulary, Reading, Listening, pronunciation and Communicative functions. At this time of vicious rivalry as for as neighborhood and worldwide business Realm, The English language has become a necessary and an indispensable one to lead the march forward to enable the children with the soul intension of "Inspire and Empower". Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹24,000.00 per month Benefits: Commuter assistance Education: Bachelor's (Preferred) Experience: Teaching: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person

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7.0 - 12.0 years

4 - 6 Lacs

Jalandhar, Ludhiana, Mumbai

Work from Office

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job: Customer Success Associate Skill Set : Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors Qualification : Graduate from any field Exp: Open to both freshers and experienced candidates. Shift Rotational Shift (Day shift for females until 8 PM; Rotational for males). 6 days of working. Location : PUNE Roles & Responsibilities Contacting and advising interested leads on appropriate insurance products. (Outbound LOB) Interview mode Face to Face Interested Candidates email us: jobs@proqubix.com

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7.0 - 12.0 years

4 - 6 Lacs

Bhopal, Indore, Hyderabad

Work from Office

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

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7.0 - 12.0 years

4 - 6 Lacs

Nagpur, Pune

Work from Office

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

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0 years

1 - 2 Lacs

Bathinda

On-site

Job Overview: We are seeking a dedicated and enthusiastic English Spoken Teacher to help students improve their spoken English skills. As an English Spoken Teacher, you will provide engaging lessons to learners of all ages and proficiency levels. Your primary responsibility will be to enhance students' communication skills through effective speaking, listening, and pronunciation exercises. Key Responsibilities: Plan and deliver engaging English language lessons focused on improving students' spoken English skills, including pronunciation, grammar, and vocabulary usage. Conduct interactive classroom activities that encourage student participation and build confidence in speaking. Provide constructive feedback on students’ speaking abilities, correcting mistakes and suggesting improvements. Use a variety of teaching methods, including role-playing, discussions, debates, and storytelling to engage students. Assess students' progress and provide personalized attention to meet individual needs. Create a positive and supportive learning environment to foster student engagement and enthusiasm. Help students improve fluency, clarity, and conversational skills in real-life scenarios. Monitor student performance and keep records of progress. Assist in preparing students for English proficiency exams, if applicable. Stay updated with the latest language teaching techniques and materials. Participate in staff meetings and training sessions as needed. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Application Deadline: 25/07/2025 Expected Start Date: 21/07/2025

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