Job
Description
Date 2 Jul 2025
Location: Coimbatore, TN, IN
Company Alstom
Network and LInks
Internal
Project Manager PM / Subsystem Manager SSM Project Core Team Quality team of associated sites (Participating Unit PU etc.) Product
Introduction Customer site team Cross Functional team for Reliability Growth Railway Safety and EHS team RAM team PrTTM (Project Transfer of Technology Manager)
External
Customers External suppliers External bodies (e.g., certification, safety authorities, etc.)
Main responsibilities:
Accountability & Authorities
Customer Quality
Be the independent voice of the customer in the project organization. Act as interface with the Customer quality and safety teams Attends to CSS interview (Customer Satisfaction Surveys) with Customer Director and PM , supports & monitors action plan
Project Quality
Establish, document, implement, maintain, and continuously improve the Project Quality Management Plan (PQMP) and ensure its proper application during contract execution in accordance with contract requirements, and Alstom processes. Contribute with structured techniques (e.g., FMEA) to the criticality assessment of Alstoms solutions (system and sub-systems) and services to ensure the right level of safety and quality assurance as well as inspection activities for all identified CTQ (Critical to Quality). Guide project teams in understanding Quality contributions to the project. Be the interface in the Project Team for all Project Quality aspects (Engineering (EQ), Industrial (IQ) and Supplier (SQ)) Manage, coordinate, and synchronize the community of all quality mtiers supporting the project execution (system and sub-systems, PUs) Ensure project core team awareness of project quality plan and its deliverables, regularly reporting on progress and support achieving the required level on quality competencies. Support project audits, reviews and approval of supplier quality systems and audits compliance (upon customer request)
Project execution controls
Support the project team and the PM to prepare DFQ gate reviews & follow up related action plans. Report quality and safety alerts and manage Non-conformities and Safety issues. Ensure quality of the technical modifications (Change Requests CR) made during the project ensuring compliance to the design change process and quality of implementation of the technical modifications and analyze financial implications (Cost of Non-Quality CoNQ) Ensure that safety assessment is correctly implemented (i.e.safety review) and prepare safety authorization. Control project processes and deliverables compliance through inspection and audits - to authorize presentation/ delivery to customer. Ensure that Return of Experience (REX) of all functions has been considered in the risks & opportunities and closely monitor to prevent occurrence. Owning the Supplier Part List (SPL), and ensure the list is properly created for the full scope of the project across all contributing sites. Ensure with SQ Team and/or Procurement a good synchronization and follow-up of GO Production and FAI (First Article Inspection) activities, relative to the SPL, with special attention in case of supplier change/localization initiatives. Collaborate with IQ, Industrial, SQ, EQ and Engineering to ensure a customer inspection acceptance criteria booklet is established and agreed with the customer. Support customer inspections at Alstom, supplier, and customer sites (upon request) Ensure the train/ product history book is prepared, updated, and handed over to the customer for each train/ product. Support the Project Manager / Director (PM/PD) & Customer Director (CD) with the customer satisfaction survey, its analysis and associated action plan. Ensure and improve the tender quality if assigned to support tender phase. In the case of Transfer of Technology (ToT), act as a sparring partner to the PrTTM and, organize and prepare all quality activities/documentation needed in the frame of the transfer.
Measure and improve project quality performance.
Facilitate problem solving during project execution phase to ensure timely management and reduce the costs of non-quality (8D, QRQC, REX) Ensure that the relevant stakeholders are included in Customer issues solving process (if needed). Implement an effective corrective and preventive action system. Provide support for periodic progress reporting through quality indicators and identify improvement opportunities.
Depending on local organization, PrQSM could also oversee Industrial Quality, QMS and SQ activities. Performance measurements (project related)
On Time Gate Reviews, Gates in Backlog and shared with PMO DFQ Look Ahead. Number of remaining Safety or Customer Issues to fix after target time agreed. Project Quality documentation delivered and approved on time. Safety Authorizations prepared and approved on time. FAI and FAR/FMR/SMR (First/Serial Assembly /Mounting Review) processes applied and implemented on time. Railway safety issues reported on time. Cost of Non-Quality analyzed and managed through PDCA. Speed to solve non-conformities. Customer Satisfaction Survey (CSS) process properly applied. Project Performance Indicator
Educational Requirements
Mandatory
Graduate degree in engineering.
Experience
Mandatory:
Awareness of Processes and Products delivered in the project. Experience in managing Quality tools and problem-solving tools. Experience in operational activities and in documentation management Experience in teams/people management & ability to positively influence in cross-functional/ geographically distributed teams
Competencies & Skills
Process oriented and customer focused. Data driven to make objective decisions based on facts (Speaks with data.) Rigor communication skills with Business Partners Knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM,.) and quality tools Problem solving methodologies & Lean principles. Collaboration and team working
..
