Project Manager - Customer Onboarding (Streaming/OTT)

PRINCE2Globally, Amagi works with 800+ content brands, delivering 5,000+ channels with deployments in 150+ countries, managing programmatic ad opportunities over 50 billion. Amagi has industry-leading deep technical integration with 150+ Free Ad-supported Streaming TV (FAST) services, making it one the largest tech providers and a first-party ad platform for the FAST industry segment.Amagi has a presence in New York, Los Angeles, London, Paris, Singapore, Seoul and Sydney, with innovation centers in Bangalore, Zagreb, and Lodz, and a global media monitoring center in New Delhi. Amagi is one of the highest valued mediatech companies in the world and its investors include Accel, Norwest Venture Partners, General Atlantic, Premji Invest, Avataar Ventures and Nadathur Holdings.

Today, Amagi is the fastest growing media and entertainment technology company on Earth. Founded in 2008, Amagi is a global leader in cloud-based products and solutions for broadcast and connected TV. Our cloud-based platforms support broadcast-quality, 24-hour linear channel production, channel distribution to Free Ad-Supported Streaming TV platforms, live orchestration for sports and news, OTT server-side ad insertion, and monetization analytics, as well as cost-effective disaster recovery.

Our identity and mission:

Work Mode : In Office

Location : Bangalore (Bannerghatta Road)

Job Profile:

We are looking for an experienced, proactive, enthusiastic team-player with a can-do personality who is passionate about delivering a quality product to our customers.

An Amagi Project Manager is responsible for the delivery of the assigned project on schedule, within budget and meeting the expectations of the client. The projects will include a broad range of products from Planner, Playout to Server-Side Ad Insertion for monetization.

In addition, the Project Manager has a responsibility to provide a positive experience for the customer and people working on his/her project team.

The ideal candidate will have a minimum of 5 years project management experience in industry and must have proven experience using project management tools, and methodologies during this time-frame.

Key Responsibilities:

• Prepare top-down, structured Project Plans
• Provide high level plans indicating key project stages and milestones.
• Stage plans should identify all of the products that will be delivered during the project cycle, along with prerequisites and activities required to accomplish delivery of the products.
• Define a structured organisation for project delivery.
• Identify resource requirements of the project and associated hard and soft skills for each resource. Ensuring competencies are met to deliver the project to which he/she has been assigned.
• Manage and monitor the project plan to ensure successful completion of the planned activities and delivery of the project on time.
• Manage and monitor the budget to ensure the project is delivered within budget.
• Manage customers expectations and control project scope, driving the customer acceptance of the project within boundaries of the documented project scope.
• Handling customers escalations and driving a successful resolution between all stakeholders.
• Stakeholder management.
• Prepare the various status reports, both for internal and external stakeholders, to be distributed on an agreed timeframe.
• Establish, implement and manage processes and procedures covering configuration management, including Change Control, Risk & Issues Management, Documentation Management and Product Assurance.
• Write specification documents and workflows.
• Establish and implement a team culture within his/her assigned project.
• Manage multiple projects at all stages while ensuring consistent high levels of service delivery.

Skills and Expertise Required:

• 3-7 years or equivalent of related project management experience.
• Excellent communication skills
• Excellent Customer Management & negotiation skills
• Project Management Professional or Prince 2 Practitioner accreditation.
• Knowledge of Broadcast, Digital, Linear or SSAI is essential
• Proven track record working in a team environment
• Proven experience of delivering real time projects under time constraints
• Excellent project management skill and competency
• Good technical knowledge is an asset