Project Coordinator

Job Description

Client communication

• Reply to clients’ queries via email /phone in a timely and orderly fashion.
• Ensure compliance & regulations of policies with all RMC/ Clients companies
• Coordinating with various departments & external vendors.
• Prepare itineraries with vendors.
• Make appointments with various schools, hospitals, clubs, etc for the clients.
• Monitor, track and report the entire program until closure.
• Timely follow-up with the clients/vendoMaintain internal MIS and Trackers on emails/calls
• Prepare daily and weekly reports.

Program coordination

• Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery
• Ensure compliance & regulations of policies and processes of all RMC/ Clients companies.
• Act as a point of escalation and resolution of issues that arise on a case by case basis
• Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction.
• Achieve operational targets
• Optimize costs and contribute in driving revenue

Inter- Department Coordination

• Interact with Finance and seek updates on the invoices for closed cases
• Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Application Question(s):

• What is your Notice period?

Language:

• English (Preferred)

Work Location: In person