Production Analyst, Mainframe

• This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
• We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
• Hone your existing analytical skills and advance your career in this exciting, fast paced role
• We're offering this role at associate level
  

Your Role Will Also Involve

• Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
• Regularly attending the feature teams’ refinement and planning sessions
• Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
• Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery
  

We’re Also Looking For

• At least three years of experience in Mainframe production support
• Strong experience with COBOL, DB2, JCL, and CA7
• Ability to provide 24/7 on-call support when needed
• A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills