Product Specialist (Training & System Support)

Travel Designer Group is one of the leading travel organizations in the world and a global wholesaler selling hotels, sightseeing, and transfers across the globe with product offerings like RezLive.com, XMLHUB, Designer Packages, Designer Indya, and RezLive Thailand.

Rezlive.com (A product of Travel Designer Group) is an award-winning B2B global reservation system offering accommodation, sightseeing, and transfer services to our travel partners across the globe.

We are connected with 30,000+ active travel agents all across the globe and offer uninterrupted services to them through state-of-the-art technology. Rezlive.com (A product of Travel Designer Group) is an award-winning B2B global reservation system offering accommodation, sightseeing, and transfer services to our travel partners across the globe. For more information about our product, visit www.rezlive.com, and about us, visit www.traveldesignergroup.com

Training-

• Induction and Product Training of Internal Employees

• Training Acknowledgement

• Joinee feedback with reporting manager

• Training Doc update

• Training Module Update

• Document new features or processes and update the same to the team.

Product Support-

• Every-day order management

• Reward order master excel management

• Reward Slab management

• Creation of new RezLive voucher creative

• Create New Reward store as updated by management

• Reward store update with new reward vouchers

• Manage agent reward query management or voucher escalations

• Coordinate with Dubai accounts, account receivables, and account payable for fund management

• Verification of discount as received from reward vendor

• Identify new suppliers giving better offers or vouchers for different markets