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6.0 - 8.0 years
2 - 6 Lacs
Chennai
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Panvel
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Coimbatore
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Kharar
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Kharghar
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Ahmedabad
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
9.0 - 14.0 years
11 - 16 Lacs
Bengaluru
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Continuous Improvement Teams design and implement programs and projects to improve products, services, or processes aligned with business strategies. They coach teams; establish program performance metrics; and establish process excellence supports. : The Continuous Improvement (CI) Leader is responsible for identifying, leading, and implementing continuous improvement initiatives within the engineering group. This role is pivotal in driving our product development initiatives. Lean Product DevelopmentPartner with engineering teams to implement lean principles in product development processes to reduce cycle times, improve product quality, and enhance customer value. Lead Continuous Improvement InitiativesIdentify areas for improvement within engineering processes, product development cycles, and operational workflows. Utilize Lean, Six Sigma, Kaizen, VAVE and other CI methodologies to drive systematic improvements that enhance product quality, cost efficiency, and productivity. Develop CI StrategiesDevelop and implement continuous improvement strategies that align with the engineering groups objectives. Ensure that CI activities are integrated into daily operations, driving toward higher levels of reliability and process optimization. Kaizen LeadershipLead Kaizen events and workshops to promote continuous improvement at the individual, team, and organizational levels. Foster a culture of continuous improvement by engaging team members in incremental changes that improve productivity, reduce waste, and enhance overall performance. Facilitate Problem SolvingCollaborate with cross-functional teams (engineering, manufacturing, quality, etc.) to identify technical problems, perform root cause analysis, and implement corrective actions. Ensure that solutions are sustainable and align with both product and process improvement goals. 3P (Production Preparation Process)Lead 3P initiatives to streamline product development processes, reduce lead times, and enhance product design efficiency. Collaborate with cross-functional teams to design and implement development systems that optimize workflow and minimize waste. Design for Reliability (DfR) and Robustness Validation (RV)promote the integration of DfR and RV principles into product design and development processes. Collaborate with engineering teams to implement reliability analysis techniques, including failure modes and effects analysis (FMEA). Metrics & KPIsEstablish and monitor key performance indicators (KPIs) to assess the effectiveness of improvement initiatives. Provide regular reporting on progress, performance improvements, and impact on business objectives. Training & MentorshipProvide training to engineers and staff on continuous improvement techniques and methodologies. Foster a culture of CI by mentoring team members and supporting their involvement in improvement initiatives. CollaborationWork closely with other departments (such as manufacturing, quality control, R&D, and supply chain) to ensure alignment and effective implementation of improvement initiatives. Promote cross-functional collaboration to ensure reliability and robustness in both product design and manufacturing processes. Data-Driven Decision MakingUtilize data analytics and engineering tools to assess and improve design and process reliability. Ensure decisions are driven by objective data, statistical analysis, and testing results to validate the effectiveness of improvement initiatives. Sustainability of ImprovementsDrive the standardization of best practices through the development of standardized work procedures, process controls, and continuous feedback loops. Ensure that implemented improvements are embedded into the organizations processes and are sustainable over the long term. DESIRED : EducationBachelors degree in Engineering (Mechanical, Industrial, Electrical, or related field). A Masters degree or certifications in Lean, Six Sigma (Black Belt or Green Belt), Design for Reliability (DfR), Robustness Validation (RV), or 3P is preferred. ExperienceMinimum of 9 years of experience in continuous improvement, product design, or process optimization within an engineering or manufacturing environment. Technical KnowledgeStrong understanding of engineering processes, product development cycles, and design principles, including DfR, RV, and 3P. Experience with product lifecycle management, reliability testing, and process automation is essential. Methodologies ExpertiseProficient in Lean, Six Sigma, Kaizen, DfR, RV, 3P, and other CI frameworks. Ability to apply these methodologies to engineering challenges to improve product performance, reliability, and process efficiency. LeadershipStrong leadership skills with the ability to drive change, influence stakeholders, and mentor teams. Proven experience leading cross-functional teams and Kaizen events to deliver tangible results. Communication Skills: Exceptional written and verbal communication skills. Ability to present complex technical information clearly to senior leadership and cross-functional teams. Project ManagementStrong organizational and project management skills with experience managing multiple projects simultaneously, focusing on achieving deadlines and organizational goals Competencies Building Effective TeamsMotivating OthersManaging and Measuring WorkSET Strategy, Execution, Talent (for managers)
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Bhiwani
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Manesar
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Noida
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Dombivli
Work from Office
Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Manesar
Work from Office
Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Chennai
Work from Office
Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
Chandigarh
Work from Office
Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.
Posted 2 weeks ago
3.0 - 6.0 years
2 - 7 Lacs
Dombivli
Work from Office
Role & responsibilities 1. Pilot Plant Operations Management: Supervise and lead a team of technicians and operators to ensure efficient and safe operation of the pilot plant. Develop and implement standard operating procedures (SOPs) for various pilot plant processes and activities. Coordinate with cross-functional teams, including research and development, engineering, and analytical to ensure seamless integration and execution of pilot plant activities. Monitor and maintain equipment and instrumentation, ensuring their proper calibration and functionality. Troubleshoot and resolve operational issues to minimize downtime and optimize productivity. Ensure compliance with safety protocols, environmental regulations, and good manufacturing practices (GMP) during pilot plant operations. 2. Process Development and Optimization: Collaborate with R&D teams to design, develop, and scale-up new processes and technologies for pilot-scale production. Conduct experiments and trials to optimize process parameters, yields, and efficiencies. Analyze and interpret data generated from pilot plant experiments, identifying trends and recommending improvements. Work closely with engineers to evaluate and select appropriate equipment and technologies for pilot plant operations. Document and maintain comprehensive records of pilot plant activities, including process parameters, batch records, and deviations. 3. Project Management: Plan and execute pilot-scale production campaigns in accordance with project timelines and objectives. Coordinate with internal stakeholders to ensure timely availability of resources, materials, and utilities required for pilot plant operations. Monitor project progress and provide regular updates to management, highlighting any potential risks or deviations from planned schedules Collaborate with external vendors and contractors, as necessary, to procure equipment, supplies, and services for the pilot plant. 4. Training and Compliance: Train and mentor pilot plant staff on standard operating procedures, safety protocols, and quality standards. Ensure compliance with regulatory requirements, quality management systems, and company policies. Participate in audits and inspections, addressing any findings and implementing corrective actions. Stay updated with industry trends, technological advancements, and best practices related to pilot plant operations Preferred candidate profile Should possesses strong knowledge of chemical processes, unit operations, and equipment commonly used in pilot-scale manufacturing Familiar with process optimization techniques, statistical analysis, and experimental design Excellent leadership and team management skills, with the ability to motivate and inspire a diverse group of individuals Strong project management abilities, including the capability to prioritize tasks, manage resources, and meet deadlines Effective communication skills, both verbal and written, with the ability to interact with cross-functional teams, senior management, and external stakeholders Attention to detail, analytical thinking, and problem-solving skills Takes personal responsibility to make things happen and continuously raise the bar. Displays a high degree of emotional maturity and awareness of own impact. Defines and leads change initiatives for own work area Continuously raises the teams performance to best in class levels and creates a culture of high accountability
Posted 2 weeks ago
5.0 - 10.0 years
4 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Role Responsibilities: Design and execute programs that integrate anti-abuse strategies across product and engineering teams. Lead cross-functional initiatives to ensure policy enforcement and improve user safety across platforms. Manage full project lifecycles including schedules, risk identification, and stakeholder communication. Support integration of new products into protection platforms while optimizing tools and processes. Job Requirements: Bachelor's degree or equivalent practical experience with at least 5 years in program/project management. Lean Six Sigma certification and experience leading cross-functional projects with diverse stakeholders. Proven ability to manage projects across time zones and prioritize tasks effectively under pressure. Strong analytical and communication skills with experience influencing senior stakeholders.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 11 Lacs
Hyderabad, Telangana, India
On-site
Minimum qualifications: Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. 5 years of experience managing warehousing and supply chain operations. 5 years of experience working, supervising, and managing third-party logistics relationships. Preferred qualifications: MBA or Master's degree. Six Sigma, COPC, or LEAN certification (or other similar operations coursework). 3 years of experience analyzing data and generating business insights in order to guide business decisions. 3 years of experience in managing vendors and extended workforce providers. Experience using tech and analytics tools, with knowledge on SQL. Responsibilities Lead operations, inspire vendor teams, enable ecosystems of vendors/partner teams and support specialists to deliver exceptional customer experiences. Optimize and maintain processes, ensuring comprehensive training and resources, enable processes like Business Continuity Plan (BCP), agent quality, compliance, tools, Subject Matter Expert (SME), and training creation/delivery management. Manage vendor selection, forecasting, resources, and budget, and support vendor partners by communicating and engaging with Google stakeholders and acting as a point of escalation in dispute management. Drive impact through efficiency, reduced effort, positive interactions, deliver KPIs, maintain infrastructure, and secure budgets, collaborate with stakeholders, support vendors, and advocate for operational needs. Collaborate with cross-functional stakeholders and manage multiple strategic relationships across global vendor management teams, Sourcing teams, Strategy and Operations, Tools and Automation, HR, Legal, and Finance.
Posted 2 weeks ago
10.0 - 12.0 years
10 - 12 Lacs
Hyderabad, Telangana, India
On-site
Responsibilities Work with the vendor partners, Global Vendor Operation (GVO) teams and cross-functional stakeholders to design and improve training programs, and build roadmap for execution. Work with vendor partners to identify process and tooling needs to optimize learning effectiveness, work with cross-functional leadership to drive consensus and plan for execution. Structure and communicate complex and ambiguous business issues, and articulate in a digestible fashion to broader business audience. Act as a subject-matter specialist for internal business consulting projects, focusing on a variety of organizational, operational, and strategic initiatives. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in operations management. 10 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes. Preferred qualifications: MBA or Master's degree. Experience in support operations or Trust and Safety space. Experience with scaled vendor extended workforce. Experience in consulting or growing stage startup companies Excellent problem-solving skill, with the ability to work in fast-paced environment.
Posted 2 weeks ago
5.0 - 11.0 years
5 - 11 Lacs
Bengaluru, Karnataka, India
On-site
Role Responsibilities: Collaborate with business partners across Policy, Quality, and Vendor teams to develop effective training and knowledge management strategies. Drive innovation in onboarding and training solutions using industry best practices and emerging technologies. Oversee the global implementation and measurement of training onboarding programs, including working with vendor trainers. Lead and coach a team of People Managers and Senior Program Managers, improving team processes for curriculum design and continuous learning. Job Requirements: Bachelor's degree or equivalent practical experience. 13 years of experience developing operational process solutions and collaborating with cross-functional teams to drive changes. 7 years of experience managing operations and people. Experience in consulting, customer support, content moderation, or managing cross-functional projects
Posted 2 weeks ago
5.0 - 11.0 years
5 - 11 Lacs
Hyderabad, Telangana, India
On-site
Role Responsibilities: Collaborate with business partners across Policy, Quality, and Vendor teams to develop effective training and knowledge management strategies. Drive innovation in onboarding and training solutions using industry best practices and emerging technologies. Oversee the global implementation and measurement of training onboarding programs, including working with vendor trainers. Lead and coach a team of People Managers and Senior Program Managers, improving team processes for curriculum design and continuous learning. Job Requirements: Bachelor's degree or equivalent practical experience. 13 years of experience developing operational process solutions and collaborating with cross-functional teams to drive changes. 7 years of experience managing operations and people. Experience in consulting, customer support, content moderation, or managing cross-functional projects
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms. You will work closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. Together with MID Data Leaders and Global Data Director, you will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, based in Shenzhen, and matrix report to MID Data Director, based in Mumbai. Responsibilities include managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. You will work closely with multiple global teams and across various functions, participating regularly in global calls and meetings. Additionally, you will assist the team in identifying and eliminating roadblocks by partnering with technology teams and other database teams, researching complex projects leading to actionable recommendations and solutions, and promoting LEAN Six Sigma tools and methodologies as an analyst framework. It is important to ensure appropriate methods and techniques are utilized to improve and maintain the highest quality standards in the data collected by the team. You will act as the main point of contact/manager for your entire team for all questions, comments and concerns, track, measure and report on agreed daily, monthly and quarterly metrics to all stakeholders, and provide coaching and training to team members as appropriate. Setting goals and priorities for the individuals in the team, conducting performance reviews, and monitoring Data Research Analysts" availability are also part of your responsibilities. Daily job responsibilities include holding sessions with the team to communicate any changes, issues, procedures or reminders, accepting/rejecting leave requests, arranging for job shifts based on daily staffing requirements, providing floor support by answering questions and solving issues, monitoring production and quality, and ensuring adequate engagement levels of the staff to drive business results. Key competencies for this role include attention to detail, methodical problem-solving skills, analytical capabilities, excellent organization skills, self-motivation, ability to motivate and build relationships with others, ability to both take and give direction & criticism, willingness to work with and develop team members, goal orientation, and honesty & integrity. Requirements for this position include a Bachelor/Masters degree in finance/business, professional degree preferred, 5+ years of professional work experience, strong people and project management skills, effective communication abilities, proven experience in process optimization, readiness to work in a high-performance culture, ability to take calls early or late nights once or twice a week, prior experience leading teams of 10+ people will be an advantage, and demonstrated ability to develop talent. Morningstar is an equal opportunity employer. Morningstar's hybrid work environment allows you to work remotely and collaborate in-person each week. A range of benefits are available to enhance flexibility as needs change, with tools and resources provided to engage meaningfully with global colleagues.,
Posted 2 weeks ago
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