Team Lead

The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms. You will work closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. Together with MID Data Leaders and Global Data Director, you will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, based in Shenzhen, and matrix report to MID Data Director, based in Mumbai. Responsibilities include managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. You will work closely with multiple global teams and across various functions, participating regularly in global calls and meetings. Additionally, you will assist the team in identifying and eliminating roadblocks by partnering with technology teams and other database teams, researching complex projects leading to actionable recommendations and solutions, and promoting LEAN Six Sigma tools and methodologies as an analyst framework. It is important to ensure appropriate methods and techniques are utilized to improve and maintain the highest quality standards in the data collected by the team. You will act as the main point of contact/manager for your entire team for all questions, comments and concerns, track, measure and report on agreed daily, monthly and quarterly metrics to all stakeholders, and provide coaching and training to team members as appropriate. Setting goals and priorities for the individuals in the team, conducting performance reviews, and monitoring Data Research Analysts" availability are also part of your responsibilities. Daily job responsibilities include holding sessions with the team to communicate any changes, issues, procedures or reminders, accepting/rejecting leave requests, arranging for job shifts based on daily staffing requirements, providing floor support by answering questions and solving issues, monitoring production and quality, and ensuring adequate engagement levels of the staff to drive business results. Key competencies for this role include attention to detail, methodical problem-solving skills, analytical capabilities, excellent organization skills, self-motivation, ability to motivate and build relationships with others, ability to both take and give direction & criticism, willingness to work with and develop team members, goal orientation, and honesty & integrity. Requirements for this position include a Bachelor/Masters degree in finance/business, professional degree preferred, 5+ years of professional work experience, strong people and project management skills, effective communication abilities, proven experience in process optimization, readiness to work in a high-performance culture, ability to take calls early or late nights once or twice a week, prior experience leading teams of 10+ people will be an advantage, and demonstrated ability to develop talent. Morningstar is an equal opportunity employer. Morningstar's hybrid work environment allows you to work remotely and collaborate in-person each week. A range of benefits are available to enhance flexibility as needs change, with tools and resources provided to engage meaningfully with global colleagues.,