614 Process Jobs - Page 18

Shift Timing ? 2 ? 10:30 P.M Manual functional QA experience. Skill Set: 1. Excellent Verbal and written communication skills. 3. Should have good working knowledge on Automation and should be expert in at least one tool (preferably Selenium) and one framework. 4. Experience with Web-based application and API testing. 6. working knowledge of Agile methodologies and Jira. 7. Familiarity with scripting languages used in automation. 8. Excellent understanding and working knowledge on various QA Methodology/Process for both Manual and Automation testing. 9. Should provide inputs on high-level test scenarios, challenges, risks, resources and test estimates for test planning 10. Should have experience in API testing tools like Postman, SoapUI etc. 11. Knowledge of backend services and integrations and solid background in software quality and testing

Readyto shape the future of work? AtGenpact, we don't just adapt to change we drive it. AI and digital innovationare redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. Ifyou thrive in a fast-moving, tech-driven environment, love solving real-worldproblems, and want to be part of a team that’s shaping the future, this is yourmoment. Genpact(NYSE: G) is an advanced technology services and solutions company thatdelivers lasting value for leading enterprises globally. Through our deepbusiness knowledge, operational excellence, and cutting-edge solutions we helpcompanies across industries get ahead and stay ahead. Powered by curiosity,courage, and innovation, our teams implement data, technology, and AI tocreate tomorrow, today. Get to know us at genpact.com and on LinkedIn, X,YouTube, and Facebook We are inviting applications for the role of Assistant Manager, Accounts Payable In this role, you will work as a Finance and Accounting Subject Matter Expert with rich experience in the accounts payable process. Responsibilities • Deliver service in line with agreed controls and procedures to ensure high-level customer service for internal and external customers • Process invoices with PO, buy-sell Process (Post GRs manually) • Reconcile vendor statements, GIRIR clearing and Debit balances • Ensure quality of AP processes, handling of all not compliant and not standard processes within the country • Manage multiple partners including both internal and external • As a team leader, you will also supervise and guide your team in daily activities Qualifications we seek in you Minimum qualifications • MBA Finance (with B.Com as Graduation) • Relevant Experience Preferred qualifications • Excellent written and verbal communication skills • Proficient in MS Office applications, especially in MS excel • Scope for working under various ERP Packages - JDE & SAP Whyjoin Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, anddigital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuouslearning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who pushboundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness -built on a foundation of integrity and inclusion - allow your ideas to fuelprogress Come join the tech shapers and growth makers at Genpact and take your career inthe only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for allpositions without regard to race, color, religion or belief, sex, age, nationalorigin, citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Company: KPI Partners Location: Bangalore, Karnataka, India; Hyderabad, Telangana, India; Pune, Maharashtra, India Experience: 9 to 16 years Job Description: KPI Partners, a leader in providing analytics and data management solutions, is seeking a highly skilled **Senior Data Architect** to join our dynamic team. This position offers an exciting opportunity to work on innovative data solutions that drive business value for our clients. You will be responsible for designing, developing, and implementing data architectures that align with our organizational goals and client requirements. Key Responsibilities: - Lead the design and implementation of data architecture solutions, ensuring alignment with best practices and compliance standards. - Develop comprehensive data models to support different business applications and analytical needs. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Oversee the integration of SAP and other data sources into the Datasphere platform. - Create strategies for data governance, quality assurance, and data lifecycle management. - Ensure scalability and performance of data systems through efficient architecture practices. - Mentor and guide junior data professionals in data architecture and modeling best practices. - Stay updated with industry trends and emerging technologies in data architecture and analytics. Required Skills: - 9 to 12 years of experience in data architecture, data modeling, and data management. - Strong expertise in SAP systems and data integration processes. - Proficient in DataSphere or similar data management platforms. - Solid understanding of data governance, data warehousing, and big data technologies. - Excellent analytical and problem-solving abilities. - Strong communication skills to engage with technical and non-technical stakeholders. - Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications: - Bachelor’s or master’s degree in computer science, Information Systems, or a related field. - Relevant certifications in data architecture or SAP technologies. - Experience in cloud data solutions and platform migrations is a plus. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and development. - A collaborative work environment fostering innovation and creativity. - The chance to work with cutting-edge technology and notable clients.

Burns & McDonnell India (BMI) Power Division is looking for a well-rounded and driven Electrical Engineer in the Mumbai Office. The Power Division focuses on power generating facilities which offer a wide range of design and project execution experiences. Designs include the electrical interconnect to the bulk power grid and all associated power generating facility auxiliary power equipment. Equipment includes rotating machines, such as generators and motors, large power transformers, generator circuit breakers, isolated phase bus duct, non-segregated phase bus duct, switchgear, motor control centers, small power transformers, and variable frequency drives. The wide range of projects provide opportunities on both multi-discipline and electrical only projects. Multi-disciplined power generation projects require engineers to work in a diverse project team environment and exhibit the ability to develop consensus in identifying the optimum solution to complex problems. These complex assignments require the application of advanced techniques, resulting in the development of new or improved processes, equipment and/or technological methods. Position will require extensive interface with equipment suppliers/vendors, and with Burns & McDonnell project managers, other engineering disciplines, modelers, designers, and detailers locally in the Mumbai office as well as remotely in various offices in the United States. For a Mid Level Electrical Engineer, following are some specific duties & responsibilities: • Coordinating project design assignments and design teams; • Electrical system modeling including grounding, load flow, short-circuit, and arc-flash analysis; • Protective relay setting development, calculation, and coordination studies; • Developing scope of work, conceptual design, and execution plans; • Developing equipment specifications, procuring, reviewing vendor drawings and factory acceptance testing electrical equipment; • Preparing engineering cost and man-hour estimates and schedules; • Preparing/creating electrical deliverables like one-line diagrams, three-line diagrams, schematics, interconnection drawings, equipment layouts, cable schedules, panel schedules, power, grounding and lighting layouts for constructing/installation of new or modifications of existing power generating facility electrical systems; • Provide leadership, guidance, instruction, and mentorship to less experienced staff members; • Regularly meeting and corresponding with clients or outside personnel.; • Travel to the United States as required and requested to support assignments on projects and overall office needs Work experience which demonstrates progressive design and project management responsibilities. Has experience with design scope development, budget preparation and project execution meeting schedule requirements and maintaining established budgets. This position requires an individual capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments. Must be capable of interpreting and developing solutions to complex problems. - Bachelor’s degree in electrical engineering from accredited program. Minimum 7-10 years of related experience. Experience leading team for execution of EPC projects for power plant type projects. Experience of executing projects based on ANSI/NEMA, NFPA, NERC, IEEE, CSA and other international codes and standards; Experience in power generating facilities, process facilities, and/or large industrial facilities including the following design types, is strongly preferred: medium voltage, low voltage, lighting, grounding, electrical equipment control, protective relaying and associated systems design and construction administration. Software experience utilizing SKM Power Tools, ETAP, SmartPlant, CDEGS or similar software is preferred. Field construction and commissioning experience is preferred. Excellent written & verbal communications as well as strong analytical & problem solving skills are required. Previous consulting engineering experience preferred.

Job Description 1. Experience in Software Verification with minimum 3 years’ experience 2. Experience in C, C++, Python programming skills with minimum 3 years’ experience 3. Expertise in using debuggers, simulators & good knowledge on structural coverage tools like VectorCover, LDRA, TCA, CodeTest and TRACE 32 etc. 4. Experience in Change Impact Analysis (RA, DRAT), Tool Qual, SOI#3 Audits will be considered as plus. 5. Good Knowledge in Structural coverage tools (Vector Cover, LDRA, RTRT), DOORS, JIRA, Bitbucket Experience. 6. Strong technical skills with emphasis in the areas of software verification processes, TSO certification and DO-178B/C design assurance guidelines. 7. F10X Honeywell programme knowledge is added advantage. Roles and Responsibilities Job Description Summary Under direct supervision, works on the architecture and applied knowledge of coding an electronic microcontroller or components and ensure product works to specification. Assists in coding, testing, and debugging software or making enhancements to existing software . Writes programs according to specifications from higher level staff or Technical team.

The Process Coordinator is responsible for monitoring streamlining, improving business processes to efficient .The role involves coordination between departments, process documentation, identifying inefficiencies, compliance organizational standards

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

JOB SUMMARY AND RESPONSIBILITIES Develop an in depth and comprehensive understanding of a wide range of investments, processes, bespoke transactions and corporate practices / governance Work with stakeholders to collate and validate key documentation and financial testing relating to the health of our investments Build and manage relationships with various external stakeholders such as 3rd party vendors for Tax and Insurance Partner with VRO and vendor teams to provide insight on 3rd party vendor performance Proactively address concerns raised by internal or external clients by conducting root cause analysis Mitigate MNPI risk through maintaining accuracy in communications with the respective compliance teams and the business Proactively work with global Operations business units to assess and streamline processes in order to mitigate risk or control issues and generate efficiencies Daily interaction with senior management Exhibit strong judgement and problem-solving skills, particularly in the context of developing new processes and procedures BASIC QUALIFICATIONS Ability to work and adapt in a fast and challenging environment where priorities can change daily Team oriented works closely with teammates on daily workflow and sharing knowledge and key information with the team Demonstrates strong leadership skills, ability to gather stakeholder support for initiatives across the teams and see them through to execution Ability to re-engineer processes to reduce manual touchpoints and mitigate risk Excellent organizational, analytical and communication skills Able to take ownership of issues, handle multiple tasks and prioritize accordingly High attention to detail and a high standard for accuracy and responsiveness Change Management the ability to identify where process improvements can be made to increase efficiency and control Effective problem solver and skilled at gathering and analyzing data to guide decision making PREFERRED QUALIFICATIONS Previous Operations experience Previous experience working with 3rd party vendors and/or invoicing Microsoft Office application proficiency (advanced Excel or Business Intelligence experience is skills a plus)

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow /BLR only- APPLY ONLY IF CAN RELOCATE - no position in Delhi/NCR , Hyderabad Required Candidate profile WFO- KOL/ Lucknow /BLR only- APPLY ONLY IF CAN RELOCATE -no position in Delhi/NCR and Hyderabad Call/whatsapp CV Sri 8851792136, Neha 8287267407

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Key Responsibilities: Provide prompt and accurate responses to customer inquiries via email, chat, or phone, ensuring a high level of customer satisfaction. Diagnose and resolve product-related issues, identifying root causes and providing effective solutions within defined SLAs. Become a clients product expert, understanding software features, integrations, and workflows to support customer needs effectively. Create and update support documentation, FAQs, and user guides to improve the knowledge base and enhance customer self-service options. Work closely with internal teams, including Product Development, Quality Assurance, and Customer Success, to communicate customer feedback, escalate issues, and advocate for feature improvements. Assist with new customer onboarding and provide training as needed to ensure customers are proficient in using Client’s tools and features. Continuously seek opportunities to improve support processes, suggesting optimizations to enhance customer experience and efficiency. Use Client’s support ticketing system to track, prioritize, and report on issues, ensuring timely resolution and follow-up. Preferred candidate profile : Bachelor’s degree in computer science, Information Technology, Business, or a related field (preferred but not mandatory with relevant experience). 3-5 years in a technical support, product support, or customer service role, preferably within a SaaS environment. Experience with any CRM, ERP, or POS systems is highly desirable. Proficiency in troubleshooting software issues and analyzing data to identify root causes. Familiarity with SQL, APIs, and general knowledge of web technologies (HTML, CSS) is a plus. Experience with support tools (e.g., Zendesk, Jira, or similar) is preferred. Excellent communication and interpersonal skills, with a focus on customer empathy. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities.

SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates/12th pass with at least 8 months of experience are eligible to apply. Work Timing: Day Shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be residing in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Strong communication skills required. Proficiency in customer handling. Candidates need to be comfortable with rotational and day shifts. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Experience 0.8 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Requirements Graduates/12th pass with at least 8 months of experience can apply. Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by the company P.F+ E.S.I + Other facilities Company will provide both-way cab facility

Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SME’s objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years’ experience working with US Mortgage Loss Mitigation in a servicing/collection’s environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation -Process Expert role. Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add.

-Good verbal/ written communication skills : Client's will be based in us/uk -Good Analytical Skills - Should be able analyse issues in production environment -Understanding of Financial Instruments. basic understanding of payments/wire transfers and expense management -Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting 1-2 years of relevant work experience in performing IT operations process and managing client communications Analyze and troubleshoot process problems so as to make continuous and permanent improvements Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Develop and implement process improvement strategies. Ready to work in shifts Qualifications - MCA, BE/ BTech *Graduates with relevant work exp can be considered as well *Support experience would be preferred Mandatory Skills Comm Skills, Excel, SQL

Key Responsibilities: Design, develop, and maintain scalable integrations using the Boomi platform to automate business processes. Analyse business needs, gather and document requirements, and translate them into effective technical solutions. Collaborate with application developers, business analysts, database administrators, and architecture teams to design, test, deploy, and support integration processes. Migrate legacy integration systems to a centralized platform to improve standardization, security, and maintainability. Ensure integrations are optimized for performance, scalability, and maintainability. Qualifications: Minimum of 3 years of experience in engineering complex integration projects involving SaaS and enterprise applications. At least 2 years of hands-on experience in building Boomi integration processes. 1+ years of experience developing Azure Function App, Logic App and API integrations. Strong verbal and written communication skills, with the ability to work collaboratively with stakeholders to gather and refine requirements. Extensive experience with the Dell Boomi platform, including connectors, process building, and API design. Proficiency in scripting languages such as JavaScript and Groovy. Experience in integrating with applications like Salesforce, NetSuite, CPQ, ADP and Azure Active Directory, and others. Excellent analytical, problem-solving, and collaboration skills.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Customer Quality, Process Quality, Handling Maruti / SMIL directly, strong process quality exposure, customer quality, inprocess, final product, qc,qa,qms, documentation, process oriented, audits, customer handling, CUSTOMER COMPLAINTS EXPOSURE

Overview Analyzes, develops, designs, and maintains software for the organization's products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions. Responsibilities Establishes requirements for less complex design projects Works on Completing all phases of Software engineering design projects Works on analysis of processes and delivers results to necessary stakeholders Analyzes results and recommends solutions Works on developing expected results on a variety of products Develops documentation for new projects and reviews previous results Works with latest technologies and new approaches Reviews changes or upgrades to existing designs or test Exercises judgment in selecting methods and techniques for obtaining solutions on assignments