670 Process Jobs - Page 18

SUMMARY We are seeking a detail-oriented and skilled MIS Executive to join our team in New Alipore, Kolkata. The ideal candidate must be proficient in MS Excel , possess solid knowledge of accounting processes , and be experienced in generating accurate and insightful MIS reports . You will play a key role in managing data, tracking operational metrics, and supporting financial functions including TDS deductions , vendor payouts , and attendance reports . Job Title: MIS Executive Location: New Alipore, Kolkata Job Type: Full-Time Work from Office Industry: Recruitment & Staffing Key Responsibilities: Create, update, and manage daily/weekly/monthly MIS reports using MS Excel. Maintain and analyze data related to finance, operations, and HR (attendance, payroll, etc.). Assist in preparation of accounting statements including TDS deductions and vendor payments. Coordinate with finance and HR departments for timely collection and validation of data. Handle large data sets with accuracy and present it in a user-friendly format. Ensure timely and error-free report submissions to management and relevant stakeholders. Create dashboards, pivot tables, VLOOKUPs, and other Excel tools for automation and reporting. Monitor and track key business performance indicators and operational KPIs. Maintain confidentiality and integrity of all financial and operational data. Requirements Required Qualifications: Graduate in B.Com / MBA (Finance preferred) . 1 3 years of experience in MIS reporting, accounting, or finance operations. Strong knowledge of MS Excel (Pivot Tables, VLOOKUP, Charts, Formulas, etc.). Good understanding of TDS , vendor payouts , and other accounting principles. Ability to analyze data and provide actionable insights. Excellent attention to detail, organizational skills, and time management. Good communication skills in English and Hindi/Bengali. Benefits Competitive salary + performance incentives PF + ESIC Work Timings: 9:30 AM to 6:30 PM Weekly Offs: 2nd & 4th Saturdays Interested? Apply Now! Interested candidate kindly share your CV on 843684365

Job Summary: We are seeking a dynamic and experienced Call Center Manager to lead our customer service and dispatch teams. The ideal candidate will have strong leadership skills, the ability to motivate and train employees, and a problem-solving mindset to ensure smooth call center operations. Key Responsibilities: Team Leadership & Management: Lead, manage, and mentor call center executives and dispatch teams to achieve performance targets. Foster a positive and productive work environment through motivation and engagement. Training & Development: Develop and implement training programs to enhance team skills and customer handling techniques. Drive continuous learning and skill improvement for call center and dispatch teams. Operational Excellence: Monitor call center performance metrics (KPIs) and implement improvements for efficiency and effectiveness. Identify operational challenges and proactively resolve them to ensure smooth workflow. Ensure adherence to company policies, procedures, and quality standards. Customer Service & Conflict Resolution: Address and resolve customer complaints or escalations effectively. Work towards enhancing customer satisfaction and service quality. Analyze customer feedback and implement necessary changes to improve service delivery. Reporting & Analysis: Prepare and present reports on call center performance, team productivity, and customer service quality. Utilize data and analytics to identify areas of improvement and implement strategic action plans. Key Skills & Qualifications: Minimum of 5 years of experience in call center management, healthcare/ambulance preferred. Strong communication and interpersonal skills to lead and guide teams effectively. Ability to handle high-pressure situations and resolve conflicts efficiently. Proficiency in call center software, CRM systems, and reporting tools. Strong problem-solving, analytical, and decision-making skills. Experience in training and performance management is a plus. Location: Sunshine Tower, 23 floor, Senapati Bapat Marg, Dadar W, Mumbai (Nearest station- Parel/Prabhadevi)

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Before applying, I will definitely appreciate it if you can please read the below Job Description professionally to close the opportunity with the best candidate out there. We need a Presale/Proposal Writer for State/Local Non Staffing / Staffing operations. This person needs to be able to complete a Capture Document for US Federal in order to review and make a bid or no bid decision. This individual will need to review complex RFP's and find all relevant information, request/research for information, excellent written communication skills and a person with great attention to detail would be great. This person needs to write proposals to the clients. We need the person who is responsible for the full lifecycle capture management from opportunity assessment through proposal execution. Duties include: Qualifying opportunities based on organization criteria priorities Identifying bid opportunities through agency research, third-party market intelligence tools,client and partner networks Performing bid/no bid decisions per COGENT s process guidelines will benefit the organization. Coordinating and driving all phases of capture activities and strategy execution Coordinating with customer stakeholders to understand business needs before release of solicitation Preparing win strategy including win themes, competitive assessment, and pricing strategy discussion and preparing strategic action plans etc. Communicating overall capture progress to management Leading responses to Requests for Information and Sources Sought request Providing market analysis, competitor analysis, gap analysis, and teaming advice Preparing and delivering update to senior leadership at specified milestones in the capture process Extensive support to the proposal development process including strategy, themes, solutions, writing, schedules, staffing, pricing, past performance, resumes, and other proposal actions Ensuring the capture team's strategy, themes, solution, and discriminators are reflected in the proposal Utilizing BD market intelligence accounts and subscriptions: GovWin, FBO, agency vendor portals, prime contractor vendor portals, and other systems Overseeing pipeline up-to-date Computer Skills: Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint); Adobe Acrobat Pro; MS Teams; Proposal Management tools, preferably Responsive; internet and technology savvy If you have any questions, please feel free to reach out me through email deepak.r@cogentinfo.com or you can schedule a call using the link https://calendar.app.google/he1yJSQRDCPijksQA

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Software Engineering Technical Specialist to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. As a Software Engineering Technical Specialist, you will develop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader – contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams. At Kyndryl, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You’ll be the go-to person for problem-solving of customers’ business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions. Your aim throughout, is to improve the effectiveness, efficiency and delivery of services through the use of technology and technical methods and methodologies. Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high-quality products and features through the agile software development lifecycle. Your continuous grooming of features/user stories to estimate, identify technical risks/dependencies and clearly communicate them to project stakeholders will ensure the features are delivered with the right quality and within timeline. You will maintain and drive the clearing of technical debt, vulnerabilities, and currency of the 3rd party components within the product. As a Software Engineering Technical Specialist, you will also coach and mentor engineers to design and implement highly available, secure, distributed software in a scalable architecture. This is an opportunity to make a real impact and contribute to the success of Kyndryl's innovative software products. Join us and become a key player in our team of software engineering experts! As MS SQL Developer you are responsible for designing, implementing, and maintaining SQL databases and with Azure Migration experience migrating on-premises databases to Azure cloud environments. This role requires strong technical skills in SQL Server, Azure services, and data migration processes Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: Overall 10+ years of relevant IT experience, with focus on application development, support and integrating solutions across systems. Out of that, 5+ years deep expertise in a development domain with 3 or more projects in an agile method driven environment as a full stack developer (Refer section – Experience and Technical Skills below) Should have exp in application development experience in cloud native environment. (Working experience of development / support / modernization of application(s)) Good understanding and experience of cloud native application design principles (like micro-services, stateless application meant for cloud, containers, 12 factor app principles etc.) Familiarity with application and infrastructure monitoring tools such as New Relic, Splunk Must have executed large application development (green field and brown field) and modernization project on cloud (at least 2 programs) Stack Level - .NET .NET framework, .Net core, WCF, MVC 3/4/5 , C#, F#,VB.NET , Console Apps, Asp.Net Web API, 12 Factor Application Design, Nuget Front End - React Html, CSS Database - Application deployment for SQL, NoSQL database backends Tech Stack -Kubernetes/OpenShift, Cloud experience (AWS / Azure / Google / IBM) Middleware - IIS, Apache DevOps - Must have exp in DevOps framework. Preferred Technical and Professional Experience: Cloud based DevOps Certification Cloud based Developer Certification MCSA: Web Applications Strong collaboration skills within and across teams, geographies and domain. Self-starter who thrives in an ever-changing, fast-paced business environment Adaptability to the rapid change in technology Collaboration across different cultures and different technical domains Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Manage complete Process Engineering for Bus Body Operations in all the Body Building units of the Group spread all over India - for providing high quality & highly effective services to all its clients. Involves travelling. Lead the team effectively Required Candidate profile BE-Mech with 12+ yrs exp in Bus Body Building process / operations in a large reputed plant must with skills in latest Body Building Processes / Technology with Team leading skills must. Age: <40 yrs. Perks and benefits Attractive package based on Merit & Experience

Interview on 16th June for BE Mechanical Fresher GET - Maintenance- for Ankleshwar Location Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start career with SDP HR Solution

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Interview on 17th June for BE Chemical Fresher GET - Production - for Vadodara Location Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start career with SDP HR Solution

Job Summary: We are seeking a highly skilled and detail-oriented Assistant Manager - MIS & Workflow to oversee the management information systems (MIS) and streamline workflows across various departments. The ideal candidate will play a pivotal role in improving operational efficiency, ensuring the accuracy of reports, and fostering seamless communication and data flow within the organization. Key Responsibilities: MIS Management: Oversee the development, implementation, and maintenance of Management Information Systems (MIS) across the organization. Ensure timely and accurate reporting of key business metrics, KPIs, and performance indicators to senior management. Generate ad-hoc and scheduled reports, analyze trends, and provide actionable insights to management. Collaborate with different departments to ensure data accuracy and consistency across systems. Workflow Optimization: Design, implement, and optimize workflows to improve operational efficiency and reduce bottlenecks. Identify areas for process improvements and recommend solutions to streamline daily operations. Work closely with department heads to assess current workflows and propose automation solutions where applicable. Create and maintain standard operating procedures (SOPs) for business processes. Data Analysis & Reporting: Analyze data patterns and trends to derive actionable insights for business decisions. Regularly review system outputs to ensure accuracy and consistency. Prepare and present periodic reports for senior management, highlighting key operational metrics and performance. Technology Integration & Improvement: Stay updated with the latest trends and technologies in MIS and workflow management. Identify opportunities for system upgrades, integrations, and new software solutions to improve performance and efficiency. Oversee the integration of new tools or systems to improve workflow and data management. Qualifications & Requirements: Bachelors degree in Business Administration, Computer Science, Engineering, or a related field. A Masters degree is a plus. years of experience in MIS management, workflow optimization, or a similar role. Strong proficiency in MIS software and tools (e.g., Excel, Power BI, Tableau, ERP systems). Experience with workflow automation tools and process management. Strong analytical and problem-solving skills, with a focus on data integrity and business intelligence. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Job Description General purpose of position: Essentially, the work will be around conducting requirement analysis, preparing and tracking delivery of high level and detailed solution designs. It will require candidate to understand and analyze client business operations and work on impact analysis on to-be or already deployed NC product stack. The candidate is expected to provide solution options that deliver value to the client and will be responsible for high quality assurance of his work products. Skills and abilities: The incumbent must have the ability and orientation to work on simple to complex solutions with high degree of quality and accuracy. Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools Applied knowledge of different data interchange formats and Telecom APIs is a must, especially covering the following: Should be able to read JSON, XML structure/documentation. Hands on experience on UML Diagrams like (Sequence, Component Architecture, and ER etc.) Experience in File based, Web-Service based, and Messaging Based Integration. Basic Knowledge of FTP, REST/SOAP, Queue Concepts. Excellent written and verbal communication skills. Process oriented. Ability to learn new processes and willingness to apply the learning. Ability to meet occasionally tight deadlines, proactive and committed to excellence in providing results Highly Self-motivated and able to work independently with limited supervision Basic knowledge and understanding of SQL, object data model Minimum Education and Experience: People with experience in Business Analysis in Telecom BSS processes and in IT and not just limited to documentation of functional aspects Graduates and Post graduates with excellent academics. Prior telecom experience is mandatory. Skills: E2E Solutioning, eTOM, TMF Open Api, Digital Transformation Roles and Responsibilities Major duties and responsibilities: Understand end to end telecom processes around Customer acquisition, CIM, POC, Ordering etc (End to End Telecom BSS experience/knowledge required) Understand catalog configuration and Integration processes involved in telecom around Customer Data, Billing and Payments Data, Resource Inventory and provisioning systems. Analyze the integration data sources including the Interface agreements involved in the integration with third-party/external systems. Conduct detailed business analysis and prepare designs for various stages for development and implementation projects as telecom subject matter expert; Consolidate various inputs and data from multiple sources to create and modify solution options. Perform through quality assurance on documents to ensure consistency and quality. Keep in touch with the newest technologies and trends in the telecommunications industry Manage client engagement through written and verbal communication throughout the scoping, analysis and design delivery stages.

Interview on 16th June for BE Chemical Fresher GET - Production - for Ahmedabad (Kheda) Location Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start career with SDP HR Solution

Designation: SCON- Supply Chain Planning (OMP) Work Experience: 6+ years Responsibility: Business Consulting : Lead advisory and process consulting engagement with clients across planning functions. Must have process & technology assessment and recommendation experience. Lead the business workshops with client to envision the solution and develop roadmap. Should be able to find transformation opportunities in planning process during engagements. Must have implementation/support experience in OMP. Good to have exposure to at least one more supply chain function such as logistics, sourcing, procurement, manufacturing etc. Business Development Support: Drive pre-sales proposal (RFP/RFI) development activities. Conduct market research and analysis to provide insights to client team. Lead in developing Point of view on planning process and technology trends and present to client. Thought Leadership and IP creation : Drive the thought leadership agenda for the supply chain consulting via white papers, webinars, point of view presentation and other analysts connect. Other requirements : Good to have project management experience. Ability to work independently as well as in team. Should have strong business and client facing experience. Should have eye for details. Positive attitude and sense of ownership

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Key Responsibilities: Backup Infrastructure Management: Manage and maintain backup solutions in Dell Networker tool, and associated hardware (e.g., tape libraries, disk arrays). Oversee the configuration, testing, and monitoring of backup systems. Ensure efficient backup performance, reducing backup windows and improving data throughput. Data Integrity & Compliance: Verify the integrity and consistency of backup data to prevent data corruption or loss. Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, etc.) for data retention and protection. Audit and document backup processes to ensure they meet internal security and operational standards. Troubleshooting and Support: Provide expert-level support for backup-related issues, including troubleshooting failed backups and recovery operations. Resolve complex issues with backup software, hardware, and network connectivity. Assist with root cause analysis of backup failures, working with vendors and internal teams for resolution. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise : Minimum of 4 years of experience in system Dell Networker backup administration, disaster recovery, and data protection Should Have technical experience in Dell Networker. Proven experience with Dell Networker enterprise-grade backup solutions Extensive experience in managing backup and restore processes for critical business applications, databases, and virtualized environments (VMware, Hyper-V). Design, implement, and maintain comprehensive backup and recovery strategies for on-premises, hybrid, and cloud environments. Ensure backup solutions meet business requirements for data protection, security, and compliance. Lead efforts to automate backup processes and integrate with disaster recovery solutions. Implement and manage backup monitoring tools to proactively identify backup failures, missed jobs, and performance bottlenecks. Generate and review backup performance and status reports, providing actionable insights to management. Establish alerting systems for failed backups or incomplete backup jobs. Create and maintain detailed documentation on backup and recovery procedures, schedules, and architecture. Review and improve backup processes to ensure scalability, reliability, and efficiency. Maintain disaster recovery documentation for business continuity planning. Preferred Professional and Technical Expertise: Deep understanding of backup and recovery methodologies (full, incremental, differential, etc.). Strong knowledge of disaster recovery planning, business continuity, and high availability solutions. Experience with cloud backup solutions (e.g., AWS Backup, Azure Backup, or similar). Familiarity with database backups (e.g., SQL Server, Oracle, MySQL) and application-specific backup strategies. Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Python). Knowledge of storage technologies (SAN, NAS, DAS) and virtualization platforms. Experience with backup performance tuning, such as optimizing storage utilization and reducing backup windows. Excellent written and verbal communication skills, with the ability to present technical information to non-technical stakeholders. Strong attention to detail and ability to manage multiple priorities. Ability to work independently as well as in a collaborative team environment. Capacity to mentor junior team members and share best practices. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Title Senior Consultant- Supply Chain Skill Profile Signavio About the Role As a Senior Consultant with expertise in Signavio and an understanding of Supply Chain Management(SCM), you will support clients in their business transformation efforts by leveraging process optimization capabilities. You will work with cross-functional teams to analyze, model and improve Supply chain processes using Signavio’s platform. You’re expected to have a balance of technical know-how, business acumen, and excellent client facing skills. Responsibilities Lead the implementation of Signavio Process Manager for clients in various industries, with a focus on Supply Chain Management Work with clients to understand and analyse their existing processes, and then to develop, and deliver creative solutions with excellence as an individual and in team Assure strong client relationship, project quality, commercial success, and knowledge capture to help client solve their most complex business and technology challenges in the supply chain domain Help our clients respond to and adopt market, regulatory, process, and culture changes triggered by emerging digital technologies Develop specialized knowledge of a particular field or skill by purposeful learning Train juniors and client on best practices in process design and optimization with SCM scope Support consulting partners/horizontal consulting leads in research and development of thought strategic initiatives, service lines, and service offerings & RFP response that meet/align with market needs and trends Basic Qualifications MBA from a top tier Business School Relevant work experience of minimum 8 years Proficiency in using Signavio Process Manager to create, analyze, and optimize business processes Basic understanding of Supply Chain Management concepts, including Demand Planning, logistics, procurement and inventory management Familiarity with ERP systems, such as SAP, Oracle or ServiceNow and their integration with Signavio Excellent analytical skills, with ability to interpret complex data and translate it into actionable business insights Experience in dealing / managing international clients Ability to work independently as well as collaboratively in teams Fluency in English with strong social, communication, and presentation skills in client-facing situations. Preferred Capabilities In depth experience with advanced features of Signavio Process Manager and its extending functionalities through API integrations Industry specific SCM knowledge in Life Sciences, Manufacturing & Logistics, Retail & Consumer Goods Prior experience at a Tier-1 management consulting firm, or leading supply chain solution provider Leadership Development and Succession Effectiveness Belcan leader and associate retention Increasing new hire satisfaction scores Number of alumni engaged and participating in the program. Inclusion metrics of alumni applicants in India

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k kavya@7849020010 call Pooja@9886112704 call indu@7848820046

Key responsibilities include: Produce Process Design deliverables such as: optioneering studies; process calculations, mass balance, process flow diagrams, piping and instrumentation drawings, sketches, basis of design reports to achieve the optimum solution for the project. Undertaking outline or detailed process engineering design Attending site visits for data acquisition and meeting site operators To provide technical input to the procurement process Supporting Project Managers in technical discussions with our clients Discussions and liaison with technology providers and vendors HAZOP, HAZID, ENVID, SWIFT attendance Providing technical guidance, coaching and technical supervision of junior staff Working collaboratively with other disciplines on multi-disciplinary projects delivering work to time, cost and quality expectations and to ensure integration of Process Engineering design requirements into the overall engineering design. Providing input to proposals, work scope, work schedule and budgets Liaison with the Client (internal or external) ensuring that their needs are met What we will be looking for you to demonstrate Qualifications A Chemical or Environmental Engineering degree or MSc Professional registration as CEng (or working towards Chartership within 12 months) Skills and Experience Significant experience in delivering process engineering design aspects of infrastructure projects, including taking the lead process engineering role on a project or significant task. Experience in the municipal water industry. The ability to work mainly unsupervised in the preparation and/or review of process design package deliverables such as technical specifications, calculations, reports, datasheets, schedules, process control philosophies, P&IDs, mass balances and procurement documentation. Experience delivering optioneering studies and feasibility, concept designs and/or detail design in municipal clean water treatment solutions including Clarification (bottom hooper) DAF Rapid Gravity Filtration Disinfection Taste & Odour/Pesticides Removal Chemical Dosing Previous experience in a consultancy environment or engineering company or other relevant industry acting as Process Engineer. Exceptional time management skills, including the ability to manage/deliver several projects at once. Proven ability to prepare high quality written technical reports and deliver verbal presentations to a high level of quality assurance for a variety of audiences. Confident, articulate communicator with ability to engage in active, professional verbal communications and presentations to colleagues (including senior colleagues), clients and sub-contractors. Experience leading multi-disciplinary meetings (online and face to face) and acting as the organisation technical representative with external clients; The ability to work accurately and flexibly, integrating your work with other discipline areas whilst managing your own /your team's work to tight programme and budget constraints. Be able to travel and visit operational works and construction sites as required, to act in a safe manner, and to assess existing and new process performance.

Role & responsibilities: Lead Special Cost Projects to save BOM and consumables cost (including new suppliers) Set up process parameters for new BOM material (incld. New materials evaluation) Govern / manage the shift team SPC Control Sharing of best practices across lines/plants Operator Training Supplier Onboarding Process optimization : Hardware & Process parameter variation Revisit of SOP optimisation + creating audit points for iPQC Addition/Removal of Process/equipment for improving efficiency Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

KEY RESPONSIBILITIES Process Management and Recipe Management Process Control of Pressed Shapes Process Control of Drying and Firing Daily Rejection analayis and Action Plan for yield improvement Raw Material & FG - Clearance/NC Decision in coordination with Lab NPD and New Raw material homologation Transfer of New Products/technologies Documentation, Adaptation, Implementation and Training and Benchmarking with the best Maintaining documents , Report making , Excel entry & Trend preparation in Excel , Power Point presentation. SAP , MES Activities for BOM and Recipe management Shop floor Training / Prepare OPL / SOPs etc. Quality complaint Resolution Enquiry Handling OTHER SUPPORTING ACTIVITIES IMS, WCM and EHS and Quality Problem Solving. COORDINATION WITH OTHER DEPARTMENTS Process / Production / QC / PPC / CSD/EHS & WCM Behavioral : Analytical, Aggressive to achieve goal, Team work , Listening & Communication , Open mind and sensitivity in work

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Min 5 yrs of experience in Data Acquisition domain. Expertise in Handling Non-CRF activities, able to work autonomously on the non-CRF data strategy. In-depth understanding of Data Management conventions, data standards, Processes and Drug development Process. Experience with Study convention including non-CRF collection data standards, Processes, Knowledge sharing and best practices on assigned studies. Influence Study Team to adhere non-CRF guidance, processes and negotiate contingency plans to mitigate delays of deliverables.