386 Process Jobs - Page 16

Job Title: Automation QA Engineer- TOSCA Experience: 5+ Years Job location- Bangalore, Chennai, Trivandrum, Cochin, Hyderabad The ideal candidate will have a strong background in QA methodologies, test automation, and team leadership, ensuring the delivery of high-quality software products aligned with business objectives. Mandatory Skills: TOSCA - hands-on automation experience Quality Assurance best practices Test Automation tools and frameworks Key Responsibilities: Lead the QA strategy, planning, and execution for the TOSCA project. Collaborate with product owners, developers, and business analysts to understand requirements and define test strategies. Manage a team of QA engineers (onsite/offshore) and ensure timely delivery of testing activities. Design and implement test plans, test cases, and automation scripts. Conduct manual and automated testing for functional, regression, integration, and system testing. Track and report quality metrics, test progress, and defect statuses. Ensure adherence to QA best practices, standards, and processes. Coordinate with development teams to resolve defects and suggest process improvements. Mentor junior QA team members and perform code/test case reviews. Participate in release planning, risk assessments, and go/no-go decisions. Required Qualifications: 5+ years of QA experience with proven TOSCA automation expertise Strong understanding of QA methodologies, SDLC, and Agile/Scrum processes. Proficient in test management tools (e.g., JIRA, TestRail, ALM). Hands-on experience with automation tools like Selenium, UFT, or similar. Familiarity with API testing tools (e.g., Postman, SoapUI). Experience in CI/CD pipelines and tools like Jenkins, Git. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple priorities and work in a fast-paced environment. Required Skills Tosca,Quality Assurance,Test Automation

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

About Company Job Description Job Purpose Assist in timely receipt of all incoming material, inward inspection, proper storage and preservation, Identification and traceability, Inventory management, accounting and issuing the materials to production on time as per the requirements. Liquidation of scarp & hazardous material as per defined guidelines. Roles and Responsibilities Must be aware of inward process of incoming raw material/quality clearance/Insurance claim process for receipt of damage consignment with the necessary documents. Must be aware of Proper storage and preservation/ Identification and traceability of the materials. Must be aware of rejection and non-conformance material return back to supplier with necessary documents. Maintaining standards of health, safety and security of the working environment, For example chemical & hazardous materials are stored safely. Must be aware of material issues process to production/end user against reservation. Monitoring of shelf life material & must be liquidate before expired. Must be aware of preparation ageing report to liquidation the on Non-moving inventory through PPC department. Explore ERP/SAP for material management. Explore the ISO/EMS/EHS and OHSAS. Man Management controls. Must be aware of uses of PPE’s. Must be aware of Safety & 5S implementation of respective work place. Control on the FIFO to be followed while issuing the material from stores. Must be aware of inventory control techniques. Control on the material handling equipment and optimize storage place. Must be aware of liquidation of valuated scarp & hazardous material as per defined guidelines. Must be aware of perpetual inventory/stock audit, write-off the inventory stock if any deviation with proper approval. Preparation of stores MIS report receipt vs issues.

Job Title: General Manager Operations (Government Projects BPO) Location: Noida, Sec 2 Experience: 12+ years (with significant experience in managing government/BFSI/public sector BPO projects) Employment Type: Full-Time Working Mode: 5.5 Days, Work from Office Job Summary: We are seeking a highly experienced and strategic General Manager – Operations to lead the delivery and growth of government sector BPO projects. The ideal candidate will have a deep understanding of government processes, compliance frameworks, and high-volume service delivery. This role demands strong operational leadership, stakeholder management, and the ability to drive service excellence in a highly regulated environment. Key Responsibilities: Oversee end-to-end operations for government BPO projects, ensuring SLAs, KPIs, and compliance requirements are consistently met. Lead large-scale teams across multiple locations to deliver public-facing services with a focus on quality, efficiency, and customer satisfaction. Ensure full compliance with government regulations, data privacy mandates, and audit protocols. Liaise effectively with government authorities, public sector clients, and internal stakeholders to build trust and long-term relationships. Drive operational excellence through continuous improvement, automation, and process optimization. Develop strategic plans to scale operations, manage costs, and ensure profitability of government contracts. Manage risk, implement robust governance frameworks, and oversee incident management protocols. Work closely with project management, HR, technology, and quality teams to ensure aligned execution across departments. Prepare and present operational dashboards, financial reports, and strategic updates to senior leadership and clients. Key Requirements: Proven track record (12+ years) in BPO operations, with at least 5 years in managing large-scale government/public sector projects. Deep knowledge of government e-governance programs, digital initiatives, and citizen service delivery frameworks. Strong understanding of contract management, service level governance, and public procurement processes. Excellent leadership, interpersonal, and stakeholder engagement skills. Strong analytical and problem-solving capabilities. Experience with compliance standards such as ISO, CMMI, GDPR, etc. Educational Qualifications: Bachelor’s degree in Business, Public Administration, or related field (MBA or equivalent preferred). Preferred Attributes: Strong decision-maker with a focus on impact and accountability. Ability to manage diverse teams in high-pressure, high-stakes environments. Proactive, ethical, and results-driven leadership style. Regards Sangeeta Anand sangeeta.anand@iccs.in

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Security Architect Selected candidate to support our client, APAC based Investment bank, in Security Architect profile. Our client is seeking a highly skilled and proactive Security Architect to play a crucial role in their team ensuring the security and compliance of project / application implementation, with a particular focus on Cloud services and technologies for all business units. KEY RESPONSIBILITIES Conduct security-by-design reviews on new programs, initiatives, projects, Cloud services and technologies regionally (in-house development, Commercial Off-The-Shelf, SaaS), ensuring sufficient documentation for compliance / audit. Collaborate with Group and Regional information security teams, as well as business stakeholders, to ensure project implementation aligns with security controls in accordance with policies, standards, guidelines, and regulations. Take part in the security architecture blueprint and design review process for the Cloud hosted solutions. Ensure critical vulnerabilities are tracked and remediated prior to application go-live. Analyse, review, and approve non-standard software/technology implementations regionally. Perform ad-hoc and periodic reviews of Proxy/Network/Firewall requests, designs, and configurations in client network. Provides advisory and consultation to business units, business owners, and project teams for any Cloud Security related matters. Create a culture of security-by-design awareness by conducting related training for LBUs and other relevant stakeholders. Create, maintain, and update relevant security policies, standards, and operating procedures for client. Support the team leader with any assigned security operation tasks related to endpoint security, network security, data protection, DLP, VAPT, security alerts, and incidents. EXPERIENCE / QUALIFICATIONS Recognized degree in Computer Science or related Engineering fields. 5-10 years of demonstrated experience in reviewing and identifying gaps in architecture blueprints and designing controls, especially in the Cloud domain. Candidates with proven experience in financial services industry is preferred. Must be able to recommend mitigations to threat models based on threat vectors and exploits. Good knowledge and experience with regulations, including PDPA, MAS guidelines, and technology/cybersecurity regulations in other Asian countries (e.g., Thailand, Malaysia, Taiwan). Understanding of asset and/or wealth management businesses, including trade lifecycle and operational processes, is a plus. Certifications such as CISA, CISSP, and CCSP are encouraged and demonstrate continuous learning and application of standard methodologies. Ability to understand business requirements and security risks during security assessments and consultations. Understanding of the company's business direction from products, solutions, market, and technology perspectives in the Cloud domain. OTHER TRAITS Possess exceptional problem-solving and data analysis skills. Positive attitude and collaborative mindset. Highly motivated to stay updated with the latest developments in technology-related regulations and to acquire broad technical knowledge and skills. Strong communication, presentation, and interpersonal skills; ability to work collaboratively and effectively with employees at all levels in different geographies. A good team player in managing internal and external stakeholders to resolve issues and align with objectives. Exhibit proactiveness in identifying, articulating, and remediating gaps and issues.