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4 Job openings at Netcracker
About Netcracker

Netcracker Technology is a global provider of BSS/OSS, cloud, and virtualization software solutions for telecommunications and technology companies.

Senior Business Analyst - BSS (Channels/Portals/PTL)

Pune

10 - 18 years

INR 25.0 - 40.0 Lacs P.A.

Work from Office

Full Time

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: o Build expertise on Netcracker product suite, primarily SSP and Digital Channel o Refining the stories with Product Owners o Participating in the Story discussions with Product Owners and other streams to align the requirement o Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners o Create, manage and own high and low level design for each sprint o Design review with Dev and QA team o Identify cross-module requirements dependencies and potential gaps o Knowledge transfer sessions to New Joiners o Review design of other BA in the team o UI/UX alignment with UI/UX team and NC UI/UX team o Tech Demo Presentation to the product Owners for the each Sprint o Analyze implemented solution on product server and validate results Required Domain Knowledge: o B2B / B2C Portal experience o Channels Management in portal (eComm/ePos/eCare/SSP). o Experience in designing a light-weight, catalog driven Portal architecture. Knowledge in APIs Technical Knowledge: o Knowledge of PL/SQL, Java, programming languages o Having experience in analyzing the internal & external integration points and design, IA analysis. o Understanding of RESTful web services, Single Page Application deployment, Micro services. o Understands Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix. o Understanding of shopping basket /cart management o Promotion & discount configuration & management, contract management in a standard ecommerce flow. o Understanding representation of customer’s product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal. o API (REST/json) analysis and design. Authentication & authorization techniques o Single Sign On Good to have – o Basic Knowledge of web technologies o Knowledge in Omni-channel, Multi-channel flow. o Marketing Catalog integration o Marketing & service notification (Kafka) o Key features in Point of sale journey. o Web Analytics Methodologies: o Agile / Waterfall Tools (preferred) o Invision App o Flow Charts / Process Tools: Visio / Bizagi / Signavio o Experience in KM Management Documentation o JIRA o Figma Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; 7+ yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities o Build expertise on Netcracker product suite, primarily SSP and Digital Channel o Refining the stories with Product Owners o Participating in the Story discussions with Product Owners and other streams to align the requirement o Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners o Create, manage and own high and low level design for each sprint o Design review with Dev and QA team o Identify cross-module requirements dependencies and potential gaps o Knowledge transfer sessions to New Joiners o Review design of other BA in the team o UI/UX alignment with UI/UX team and NC UI/UX team o Tech Demo Presentation to the product Owners for the each Sprint o Analyze implemented solution on product server and validate results

Senior Business Analyst - Digital BSS (CRM)

Bengaluru

10 - 18 years

INR 25.0 - 40.0 Lacs P.A.

Work from Office

Full Time

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry

Senior Software Engineer - React Native

Hyderabad, Gurugram

9 - 14 years

INR 25.0 - 40.0 Lacs P.A.

Work from Office

Full Time

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , transportation and parental leave . What’s in the scope of this role? Software development of NetCracker OSS RnD and delivery projects; Develop modules from scratch and implement new features for existing ones; Take a part of architectural and design discussions; Provide expertise and best practices on technical aspects of development and implementation projects including performance testing. What skills and experience will you need for this role? Proven work experience as a React Native Frontend Developer or Mobile App Developer with a strong portfolio of completed projects. Proficiency in React Native and JavaScript, including ES6+ features. Sound knowledge of mobile app development and frontend best practices. Experience with state management libraries like Redux or MobX. Familiarity with RESTful APIs and asynchronous data handling in React Native applications. Strong understanding of responsive design principles and mobile app layout implementation. Knowledge of version control systems, such as Git. Excellent problem-solving skills and a passion for delivering polished user interfaces. Ability to work collaboratively in a team environment and excellent communication skills. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Roles and Responsibilities Software development of NetCracker OSS RnD and delivery projects; Develop modules from scratch and implement new features for existing ones; Take a part of architectural and design discussions; Provide expertise and best practices on technical aspects of development and implementation projects including performance testing.

Business Analyst

Hyderabad, Pune, Gurugram

10 - 16 years

INR 25.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Job Description General purpose of position: Essentially, the work will be around conducting requirement analysis, preparing and tracking delivery of high level and detailed solution designs. It will require candidate to understand and analyze client business operations and work on impact analysis on to-be or already deployed NC product stack. The candidate is expected to provide solution options that deliver value to the client and will be responsible for high quality assurance of his work products. Skills and abilities: The incumbent must have the ability and orientation to work on simple to complex solutions with high degree of quality and accuracy. Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools Applied knowledge of different data interchange formats and Telecom APIs is a must, especially covering the following: Should be able to read JSON, XML structure/documentation. Hands on experience on UML Diagrams like (Sequence, Component Architecture, and ER etc.) Experience in File based, Web-Service based, and Messaging Based Integration. Basic Knowledge of FTP, REST/SOAP, Queue Concepts. Excellent written and verbal communication skills. Process oriented. Ability to learn new processes and willingness to apply the learning. Ability to meet occasionally tight deadlines, proactive and committed to excellence in providing results Highly Self-motivated and able to work independently with limited supervision Basic knowledge and understanding of SQL, object data model Minimum Education and Experience: People with experience in Business Analysis in Telecom BSS processes and in IT and not just limited to documentation of functional aspects Graduates and Post graduates with excellent academics. Prior telecom experience is mandatory. Skills: E2E Solutioning, eTOM, TMF Open Api, Digital Transformation Roles and Responsibilities Major duties and responsibilities: Understand end to end telecom processes around Customer acquisition, CIM, POC, Ordering etc (End to End Telecom BSS experience/knowledge required) Understand catalog configuration and Integration processes involved in telecom around Customer Data, Billing and Payments Data, Resource Inventory and provisioning systems. Analyze the integration data sources including the Interface agreements involved in the integration with third-party/external systems. Conduct detailed business analysis and prepare designs for various stages for development and implementation projects as telecom subject matter expert; Consolidate various inputs and data from multiple sources to create and modify solution options. Perform through quality assurance on documents to ensure consistency and quality. Keep in touch with the newest technologies and trends in the telecommunications industry Manage client engagement through written and verbal communication throughout the scoping, analysis and design delivery stages.

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Netcracker

Netcracker

Netcracker

|

Telecommunications Software

Maitland

1001-5000 Employees

4 Jobs

    Key People

  • Andrew S. Koudounis

    CEO
  • Sanjay M. Bapna

    CFO
cta

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