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5.0 years

8 - 12 Lacs

Hyderabad

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When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Key Accountabilities : Using Microsoft Azure data PaaS services, design, build, modify, and support data pipelines leveraging DataBricks and PowerBI in a medallion architecture setting. If necessary, create prototypes to validate proposed ideas and solicit input from stakeholders. Excellent grasp of and expertise with test-driven development and continuous integration processes. Analysis and Design – Converts high-level design to low-level design and implements it. Collaborate with Team Leads to define/clarify business requirements, estimate development costs, and finalize work plans. Run unit and integration tests on all created code – Create and run unit and integration tests throughout the development lifecycle Benchmark application code proactively to prevent performance and scalability concerns. Collaborate with the Quality Assurance Team on issue reporting, resolution, and change management. Support and Troubleshooting – Assist the Operations Team with any environmental issues that arise during application deployment in the Development, QA, Staging, and Production environments. Assist other teams in resolving issues that may develop as a result of applications or the integration of multiple component. Knowledge and Experience : Understanding of design concepts and architectural basics. Knowledge of performance engineering. Understanding of quality processes and estimate methods. Fundamental grasp of the project domain. The ability to transform functional and nonfunctional needs into system requirements. The ability to develop and code complicated applications is required. The ability to create test cases and scenarios based on specifications. Solid knowledge of SDLC and agile techniques. Knowledge of current technology and trends. Logical thinking and problem-solving abilities, as well as the capacity to collaborate. Primary skills: Cloud Platform, Azure, Databricks, ADF, ADO. Sought: SQL, Python, PowerBI. General Knowledge: PowerApps, Java. 3-5 years of experience in software development with minimum 2 years of cloud computing. Education: Bachelor of Science in Computer Science, Engineering, or related technical field.

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1.0 - 6.0 years

6 - 13 Lacs

Bengaluru

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Position Summary: We are seeking an experienced and highly skilled Lead LogicMonitor Administrator to architect, deploy, and manage scalable observability solutions across hybrid IT environments. This role demands deep expertise in LogicMonitor and a strong understanding of modern IT infrastructure and application ecosystems, including on premises, cloud-native, and hybrid environments. The ideal candidate will play a critical role in designing real-time service availability dashboards, optimizing performance visibility, and ensuring comprehensive monitoring coverage for business-critical services. Role & Responsibilities: Monitoring Architecture & Implementation Serve as the subject matter expert (SME) for LogicMonitor, overseeing design, implementation, and continuous optimization. Lead the development and deployment of monitoring solutions that integrate on premise infrastructure, public cloud (AWS, Azure, GCP), and hybrid environments. Develop and maintain monitoring templates, escalation chains, and alerting policies that align with business service SLAs. Ensure monitoring solutions adhere to industry standards and compliance requirements. Real-Time Dashboards & Visualization Design and build real-time service availability dashboards to provide actionable insights for operations and leadership teams. Leverage Logic Monitor’s APIs and data sources to develop custom visualizations, ensuring a single-pane-of-glass view for multi-layered service components. Collaborate with applications and service owners to define KPIs, thresholds, and health metrics. Proficient in interpreting monitoring data and metrics related to uptime and performance. Automation & Integration Automate onboarding/offboarding of monitored resources using LogicMonitor’s REST API, Groovy scripts, and Configuration Modules. Integrate LogicMonitor with ITSM tools (e.g., ServiceNow, Jira), collaboration platforms (e.g., Slack, Teams), and CI/CD pipelines. Enable proactive monitoring through synthetic transactions and anomaly detection capabilities. Streamline processes through automation and integrate monitoring with DevOps practices. Operations & Optimization Perform ongoing health checks, capacity planning, tools version upgrades, and tuning monitoring thresholds to reduce alert fatigue. Establish and enforce monitoring standards, best practices, and governance models across the organization. Lead incident response investigations, root cause analysis, and post-mortem reviews from a monitoring perspective. Optimize monitoring strategies for effective resource utilization and cost efficiency. Qualification Minimum Educational Qualifications: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field Required Skills & Qualifications: 8+ years of total experience. 5+ years of hands-on experience with LogicMonitor, including custom DataSources, Property Sources, dashboards, and alert tuning. Proven expertise in IT infrastructure monitoring: networks, servers, storage, virtualization (VMware, Nutanix), and containerization (Kubernetes, Docker). Strong understanding of cloud platforms (AWS, Azure, GCP) and their native monitoring tools (e.g., CloudWatch, Azure Monitor). Experience in scripting and automation (e.g., Python, PowerShell, Groovy, Bash). Familiarity with observability stacks: ELK, Grafana, is a strong plus. Proficient with ITSM and incident management processes, including integrations with ServiceNow. Excellent problem-solving, communication, and documentation skills. Ability to work collaboratively in cross-functional teams and lead initiatives. Preferred Qualifications: LogicMonitor Certified Professional (LMCA and LMCP) or similar certification. Experience with APM tools (e.g., SolarWinds, AppDynamics, Dynatrace, Datadog) and log analytics platforms and logicmonitor observability Knowledge of DevOps practices and CI/CD pipelines. Exposure to regulatory/compliance monitoring (e.g., HIPAA, PCI, SOC 2). Experience with machine learning or AI-based monitoring solutions. Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

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1.0 - 6.0 years

6 - 13 Lacs

Bengaluru

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Primary Function of Position: The Senior Quality Systems and Compliance Staff will provide leadership for ISI's quality systems function to ensure the overall quality management system (QMS) align with domestic and global regulatory requirements. Collaboration with business partners and management will be key to create and sustain a QMS infrastructure that is compliant, effective, efficient and agile to support a rapidly growing international business model with complex and diverse product lines. The Senior Quality Systems and Compliance Staff will have strong leadership skills to support established customer-focused quality initiatives plus maintain and improve the health of QMS. The leadership skills will serve to manage projects that identify and drive continuous improvements for a robust and agile QMS. Roles & Responsibilities: Provides leadership for Quality Systems and Compliance projects and personnel to ensure the fulfillment of company quality goals and objectives Mentors others for the development and maintenance of a robust quality systems and compliance team Leads and facilitates projects for the development, maintenance and improvement of the company's quality management system with a focus on maintaining robust processes and optimization where feasible Support facility inspections and audits required by government and regulatory agencies on a global basis. Shares responsibility with Regulatory Compliance on maintaining audit readiness for internal and external audits; provides backroom leadership during external audits Provides guidance to business partners and the QSC group in the interpretation of FDA regulations and external regulations/standards pertaining to processes within the quality management system Performs assessments, develops action plans, and drives/facilitates implementation activities to address new requirements from global standards or regulations Supports business partners and QSC group in determining risk-based actions and decisions to ensure quality system issues are appropriately escalated and addressed Develops, maintains and improves processes and procedures for various processes within the quality management system and where necessary, provides training Collaborates with OUS ISI sites in the harmonization of primary quality system processes and where appropriate, leads primary quality initiatives within the quality systems Qualification Minimum Bachelor Degree - BS degree in Engineering, Physical or Biological Science, or other technical field Ten plus (10+) years' experience in quality systems, quality engineering, or compliance (or combined experience) in the medical device or other regulated industry Five plus (5+) years' experience in a leadership role with direct management experience strongly preferred Demonstrated strong leadership and partnership in working with diverse teams for improvements, issue resolution, or projects Applied understanding of applicable US medical device regulations (e.g., 21 CFR Part 820, 21 CFR Part 11), international standards (e.g., ISO 13485, ISO 14971), India regulations Experience with computer software validation (CSV) regulations/standards and methodologies Experience in developing and implementing processes and procedures to comply with regulations and standards across the organization; and providing training Strong organizational, written, and verbal communication skills; plus critical thinking skills and proficient in constructive dialogue Effective at prioritizing tasks and responsibilities within a fast-paced, dynamic environment Effective in collaborating and partnering with all levels of management and displaying an appropriate level of assertiveness Good understanding of product development lifecycles; design control through post-market surveillance Applied knowledge of risk management, CAPA, and internal/external audit methodologies Practiced in presenting to various levels of management Experience working directly with regulators such as CDSCO, FDA, Notified Body, or other governmental agencies (preferred) Applied knowledge of validation methodologies pertaining to computer system, process and equipment (preferred) Six Sigma Greenbelt certification or other professional certification (e.g., ASQ certification) (preferred) Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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3.0 - 7.0 years

4 - 5 Lacs

Jaipur

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of an Management Trainee, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process. Responsibilities • Process Purchase Order, Non-Purchase Order (FI), eInvoices as per the established process • Reconcile the processed work by the team verifying entries and comparing system reports • Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries • Production planning on a daily basis and allocating the inflow volume to respective team members • Pay vendors by monitoring contract/PO terms, discount, scheduling and preparing checks/Fund Transfer Orders, resolving purchase order, contract, invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments • Process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts • Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data • Resolving queries like wrong posting, reversal, and corrections • Support team members in processing corrections by clarifying their doubts and confusions • Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof • Maintain 100% accuracy of invoice processing and monthly reports • Report taxes whilst processing region-specific invoices as per the requirement • Understanding of Helpdesk operations would be an added advantage Qualifications Minimum qualifications/skills • University graduate in any discipline Preferred qualifications/skills • Bachelor/Master of Commerce or Business Administration • Relevant work experience in AP preferably in the Oil and Gas industry • Must have sound knowledge of written and spoken English • Preferable to have practical knowledge of SAP • Preferable to have practical knowledge of Reporting and Service Now • Understanding of Source to Pay process is a plus • Excellent time management and planning skills • Attention to detail, good analytical and problem-solving capabilities • Drive to achieve results and deliver on goals Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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4.0 - 6.0 years

15 - 21 Lacs

Bengaluru

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We're looking for an experienced Senior Salesforce Business System Analyst to join our IT Business Apps team. Reporting to the Director, CRM & PRM Applications, you'll be responsible for: Capturing requirements from users requirements may pertain to implementation of SFDC Sales Cloud, Experience Cloud Defining and lead requirements for Sales/Experience Cloud, translate them into designs, and manage design activities and deliverables Collaborating with teams to deliver solutions, support UAT, and drive system enhancements for deal registration, partner portals, and distribution channels Creating business processes, analyze workflows, define requirements, and design data models. Document solutions with detailed business and technical information Collaborating with Salesforce Business Analysts and developers to address risks, troubleshoot production issues, and resolve operational challenges What We're Looking for (Minimum Qualifications) 6+year of IT experience in complete software development life cycle process including System Analysis, Design, Testing, Implementation and Documentation Minimum 5+ years of experience on Salesforce.com, Sales Cloud and Experience Cloud platform Experience in driving system implementation, agile project management and data flow Experience on implementing top of the funnel processes such as lead management, account management and partner relationship management What Will Make You Stand Out (Preferred Qualifications) Experience consulting driven solution approach and must have analytical and data driven skills Available 24x7 to support the business-critical production issues when necessary Experience Cloud Certification (or) Experience Cloud implementation experience #LI-Hybrid #LI- RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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9.0 - 14.0 years

10 - 15 Lacs

Visakhapatnam, Hyderabad, Chennai

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Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST Domestic BANKING PROCESS EXP / International Voice Call Callibration, Audit, Score , CSAT APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Chennai/ Vizag ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

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3.0 - 8.0 years

6 - 7 Lacs

Guwahati, Shillong, Gangtok

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Process Engineer (Cement Mill - Process Optimization) located in Meghalaya, India : Job Title: Process Engineer - Cement Mill Optimization Location: Meghalaya State, India Department: Production / Process Engineering Reporting To: Production Manager / Head of Process Engineering Role Summary We are seeking a skilled Process Engineer to optimize the performance of our cement milling operations in Meghalaya. Your primary focus will be enhancing efficiency, reducing energy consumption, improving product quality, and ensuring sustainable operations through data-driven process improvements in raw, coal, and finish grinding circuits. Key Responsibilities Process Optimization: Analyze cement mill performance (ball mills, VRMs) using tools like SIP, Six Sigma, or DOE. Implement solutions to optimize grinding efficiency, reduce specific power consumption, and maximize throughput. Monitor and adjust process parameters (feed rate, separator speed, ventilation, etc.) for peak operation. Quality & Efficiency: Ensure cement quality (fineness, residue, strength) meets standards (BIS, ASTM). Reduce variability in product quality through process stabilization. Minimize downtime via predictive maintenance coordination and process troubleshooting. Sustainability Initiatives: Drive energy-saving projects (e.g., optimizing grinding aids, mill internals, or circuit configuration). Support alternative fuel (AFR) integration in milling processes where applicable. Track and reduce CO footprint per ton of cement produced. Data Analysis & Reporting: Use process data (SCADA, LIMS) for daily performance reviews and KPI tracking. Prepare reports on mill efficiency, bottlenecks, and improvement plans. Safety & Compliance: Ensure all process changes adhere to safety (ISO 45001) and environmental (ISO 14001) standards. Conduct risk assessments for process modifications. Qualifications & Skills Education: B.Tech/B.E. in Chemical/Mechanical/Cement Technology. Experience: 35 years in cement plant process engineering, with a focus on cement milling optimization . Technical Skills: Expertise in cement mill machinery (VRM/ball mills, separators, classifiers). Proficiency in process simulation tools (e.g., Aspen, CAD). Data analysis (PI System, Excel, statistical tools). Certifications: Six Sigma Green Belt/Black Belt (preferred). Soft Skills: Problem-solving, cross-functional collaboration, adaptability in remote locations. About the Location: Meghalaya Meghalaya is a key cement-producing state with abundant limestone reserves. The role involves working in a rugged, high-humidity environment typical of Northeast India. Familiarity with regional operational challenges (e.g., logistics, raw material variability) is advantageous. Why Join? Lead critical optimization projects in a dynamic industry. Competitive salary, site allowances, and career growth opportunities. Contribute to sustainable cement manufacturing in a resource-rich region. Interested? Submit your resume highlighting cement mill optimization experience to: hrd8.peoplealliance@gmail.com Subject Line: Application - Process Engineer (Cement Mill) - Meghalaya

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8.0 - 13.0 years

10 - 15 Lacs

Noida, Gurugram, Delhi / NCR

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Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

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2.0 - 4.0 years

1 - 3 Lacs

Vadodara, Gujarat, India

On-site

Name of the position: Process Quality Control Operator (Blue Collar Position) Location: Vadodara No. of open positions: 2 (Male Candidate Only) Experience Level: 2 - 4 Yrs CTC budget: 23,000/- (Gross Salary Max Per Month) CTC: 3.3 LPA Max Education: Diploma / ITI -in Electronics & Communication, Electronics or Electrical. Key Skills: Process Quality Control, ISO 9001 Knowledge, Basic Computer knowledge, Electronic field experience, SMT Plant experince for Inprocess Quality Control, Quality tools knowledge. Job Description: Responsible for performing the following: Making the controls of products and semi-finished products according to process control plans. During the start of production, making process controls and giving necessary approvals. Identifying the nonconformities in products and carrying out corrective and preventive actions. Analyzing the problems and taking part in root cause/action identification. Participating in the certification of management systems and ensuring their continuity. Making the necessary reports after the controls performed. Participating in activities related to environment and occupational safety. When deemed necessary, performing all kinds of duties to be assigned by the manager to whom he/she reports. Complying with the necessary Environmental and OHS measures specified in processes and instructions. Participating in the emergency drills. Reporting the hazardous situations that may cause occupational or environmental accidents to the HR & Administrative Affairs Unit. Using the necessary protective equipment. Disposing the wastes appropriately at the points designated by Waste Management. Contributing to the development of the system with improvement suggestions on Quality, Environment and OHS. Using the electricity and water in a careful and meticulous way in order to reduce the use of natural resources. Reporting the near miss events to the Occupational Safety Specialist and the immediate manager and helping to take precautions. Taking care to minimize the consumption of natural resources on a personal basis and contributing to the measures in order to reduce the energy consumption as determined by Arkel. Fulfilling his/her duties on emergency communication and plans in a complete manner. Observing the safety signs and signalers.

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6.0 - 10.0 years

15 - 25 Lacs

Mumbai

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 5-7 years of experience in F5 load balancer administration and support roles and 10-12 years of experience over all in network and security products. Education Qualification- Any Graduate F5 Big-IP (LTM , GTM , ASM/WAF Modules, iRules) Should analyze, design, implement and maintain the network s F5 Load Balancer infrastructure. Should inspect data packets and TCP, IP flow in network and application flow. Must be an expert in F5Load Balancing platforms and will possess a working knowledge of switches, routers, and firewall concepts. Should be able to configure and maintain F5 Load Balancers, load balancing best practices and WAN/LAN network management. Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements. Must provide inputs into security technology plan. Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure. Should provide all the necessary support for large scale infrastructure migrations and baseline reviews. The engineer should have a good understanding to work with other networking security groups as well. The professionals should be able to handle any issues related to engineering design and deployment implementation. Should have sound understanding of F5 Architecture, Product and Installation process. Should have hands-on exposure to handle troubleshoot LTM module: concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automation, upgrades, Performance -tuning. Should have hands-on exposure to handle troubleshoot GTM : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Should has working exposure of ASM/WAF : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Relevant Certification on F5. Knowledge of F5 migration OR migration to F5 would be an added advantage. Perform administration tasks for F5 load balancers, including configuration, monitoring, troubleshooting, and user administration Design, implement, and deploy F5 load balancing solutions for applications and services Collaborate with application teams to understand requirements and optimize load balancing configurations Implement and test F5 load balancer upgrades, migrations, and new deployments Maintain documentation, run books, and knowledge base articles for F5 load balancing systems and processes Stay up-to-date with the latest F5 product releases, features, and industry trends Ready to work on 24/7 shifts to support client requirement. Solid understanding of load balancing concepts, technologies, and best practices Proficiency in F5 BIG-IP administration, including configuration, monitoring, and scripting Knowledge of network protocols, web application architectures, and security concepts Strong troubleshooting, problem-solving, and analytical skills Excellent communication abilities and teamwork Work from client location in Airoli, Navi Mumbai. Understanding of ITIL concepts. Aptitude to acquire new technology and concepts quickly Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks Preferred Skills and Experience Strong verbal and written communications skills are a must Ability to work effectively across internal and external organizations. Strong technology background is required Aptitude to acquire new technology and concepts quickly Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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7.0 - 11.0 years

10 - 20 Lacs

Pune

Hybrid

So, what’s the role all about? We are seeking a detail-oriented and experienced Specialist Accountant with a strong background in intercompany accounting. The ideal candidate will be responsible for managing intercompany transactions, ensuring accurate reconciliation, and supporting month-end and year-end closing processes. The role will also involve providing guidance on intercompany matters and ensuring compliance with accounting standards and company policies. How will you make an impact? Entity Owner: End to End responsibility of the entity and by Managing intercompany balances and ensuring all the transactions are accurately recorded in the general ledger. Also oversee the processing of intercompany invoices, ensuring accurate and timely recording of intercompany charges and adjustments. Month-End and Year-End Close: Support the finance team during month-end and year-end closing processes, ensuring intercompany transactions are properly reflected in the financial statements. Responsible for all the month and quarter end activities of the entity such as P&L and B/S reconciliation and flex analysis. Compliance & Controls: Ensure compliance with internal accounting controls, accounting standards (e.g., IFRS, US GAAP), and company policies for intercompany transactions. Reporting: Prepare and review intercompany reports, including balances, elimination entries, and other financial reports as needed. Process Improvement: Assist in the development and implementation of best practices and process improvements in the intercompany accounting function. Audit Support: Provide documentation and support for audits related to intercompany transactions and balances. Collaboration: Work closely with other departments and international teams to resolve intercompany discrepancies and streamline processes. E nsures that the accounting records are properly kept and reconciled in accordance with US GAAP accounting principle. Ensure that monthly closing and reporting deadlines are met according to the month-end closing timetable. Hands-on Experience in the area of Accounts Receivable, Account Payable, Fixed Asset modules, Amortization and recurring monthly and annual accruals. Prepare collection & collection target report. Prepare various Account Receivable reports. Process monthly Cloud (AWS/Azure) invoicing, accruals & reporting. Process monthly/quarterly intercompany invoicing like transfer pricing, travel & other chargebacks. Assist in reconciliation of intercompany balances during month-end closing process. Balance sheet reconciliation & explain QoQ, YoY movement. Assist in maintaining and closing assigned accounting ledgers on a timely basis each month. Liaison with external auditors ensure regulatory compliances. Implements high standard of internal control procedures covering all areas of financial controls to ensure compliance. Any other ad hoc project as assigned. Advanced MS Excel – Ability to work on huge data with complex formulas. SUCCESS FACTORS: Analytical Adaptability Dependability Problem Solving Working experience with Workday /Oracle ERP is an advantage. Have you got what it takes? 8 to 10 years relevant experience in handling the corporate finance and accounting process independently. Bachelor’s degree in accounting, Finance, or a related field. CA Inter and work experience in any audit firm would be plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere Requisition ID: 7579 Reporting into: Director Role Type: Individual Contributor

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1.0 - 2.0 years

1 - 1 Lacs

Mumbai

Work from Office

Responsibilities: * Manage WhatsApp chats for customer queries * Close sales through chat platform * Provide exceptional customer service via chat support * Maintain high process standards at all times

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7.0 - 9.0 years

5 - 12 Lacs

Gurugram

Work from Office

Job Summary We are seeking a Process Specialist-Ops with 7 to 9 years of experience to join our team. The ideal candidate will have expertise in SAP Accounts Payable JDE E1 Accounts Payable and a strong background in Procure to Pay and Record to Report processes. This hybrid role requires a proactive individual who can optimize financial operations and contribute to our companys success. Responsibilities Manage and optimize the accounts payable processes using SAP and JDE E1 systems to ensure timely and accurate payments. Collaborate with procurement teams to streamline Procure to Pay processes enhancing efficiency and reducing costs. Analyze financial data and reports to support Record to Report activities ensuring compliance with accounting standards. Develop and implement process improvements to enhance the accuracy and efficiency of accounts payable operations. Coordinate with cross-functional teams to resolve discrepancies and ensure smooth financial operations. Monitor and maintain vendor relationships ensuring timely resolution of payment issues and queries. Provide training and support to team members on accounts payable processes and systems. Ensure adherence to company policies and procedures in all financial transactions and reporting. Prepare and present financial reports to management highlighting key insights and recommendations. Support internal and external audits by providing necessary documentation and information. Utilize data analytics to identify trends and opportunities for process optimization. Contribute to the development of best practices and standard operating procedures for financial operations. Stay updated with industry trends and regulatory changes to ensure compliance and continuous improvement. Qualifications Demonstrate expertise in SAP Accounts Payable and JDE E1 Accounts Payable systems. Possess strong knowledge of Procure to Pay and Record to Report processes. Exhibit excellent analytical and problem-solving skills. Show proficiency in financial reporting and data analysis. Have strong communication and interpersonal skills. Display ability to work collaboratively in a hybrid work model. Maintain a proactive approach to process improvement and efficiency. Certifications Required Certified Accounts Payable Professional (CAPP) SAP Certified Application Associate

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0.0 years

2 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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6.0 - 7.0 years

27 - 42 Lacs

Mumbai

Work from Office

Job Summary The TM-Pharmacovigilance role involves ensuring the safety and efficacy of pharmaceutical products through vigilant monitoring and analysis. With a focus on regulatory intelligence the candidate will contribute to maintaining compliance and enhancing customer service. This hybrid role requires rotational shifts and proficiency in English with no travel obligations. Responsibilities Monitor and analyze adverse drug reactions to ensure patient safety and product efficacy. Collaborate with cross-functional teams to gather and interpret regulatory intelligence data. Provide expert guidance on pharmacovigilance processes to enhance customer service experiences. Develop and implement strategies for effective risk management and mitigation. Ensure compliance with global regulatory standards and guidelines in pharmacovigilance activities. Oversee the preparation and submission of regulatory reports and documentation. Conduct thorough research to support the development of new pharmacovigilance methodologies. Facilitate communication between stakeholders to ensure seamless regulatory affairs processes. Utilize advanced analytical tools to assess and improve pharmacovigilance systems. Lead initiatives to optimize research and development efforts in drug safety. Support the integration of regulatory intelligence into strategic planning and decision-making. Drive continuous improvement in pharmacovigilance practices to benefit public health. Maintain up-to-date knowledge of industry trends and regulatory changes. Qualifications Possess strong expertise in customer service within the pharmacovigilance domain. Demonstrate proficiency in regulatory intelligence and its application in drug safety. Have experience in regulatory affairs and research and development as a nice to have skill. Exhibit excellent communication skills in English both written and spoken. Show ability to work effectively in a hybrid work model with rotational shifts. Display a commitment to maintaining high standards of compliance and safety. Bring a proactive approach to problem-solving and process improvement. Certifications Required Certified Pharmacovigilance Professional Regulatory Affairs Certification - B.Pharm/M.Pharm

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1.0 - 6.0 years

3 - 6 Lacs

Noida, Gurugram, Bengaluru

Work from Office

International Chat/Voice Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- Voice Process / Chat Process (Chat/Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 6 Lack CTC Min 1 Year international BPO Experience Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat/Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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1.0 - 6.0 years

3 - 6 Lacs

Kolkata, Delhi / NCR, Mumbai (All Areas)

Work from Office

International Chat/Voice Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- Voice Process / Chat Process (Chat/Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 6 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat/Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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1.0 - 6.0 years

7 - 12 Lacs

Navi Mumbai

Work from Office

SUMMARY Job Title: Team Lead US Mortgage Escrow / Loss Mitigation Location: Navi Mumbai (Airoli) Work Mode: Work from Office Salary: Up to 12.5 LPA Shift: US Shift (Flexibility Required) Experience Required: Minimum 6+ years in US Mortgage servicing (2+ years in team handling) Job Summary: We are hiring a dynamic Team Leader with strong expertise in US Mortgage Escrow or Loss Mitigation to lead and manage a high-performing team in a leading MNC. The role involves supervising daily operations, ensuring quality and productivity standards, and acting as the key point of contact for team performance and issue resolution. Key Responsibilities: Lead, mentor, and manage a team of escrow/loss mitigation processors Monitor and drive productivity, quality, and SLA compliance Identify underperformance, implement corrective actions Conduct regular team training and performance reviews Liaise with internal managers and external business areas (BAs) Resolve day-to-day operational, technical, and staffing issues Ensure timely and accurate reporting to management Promote employee retention and address attrition risks proactively Requirements US Mortgage Escrow operations: Escrow analysis, setup, cancellations, tax and insurance tracking Knowledge of CoreLogic, LERETA, Proctor, Assurant HUD-1, initial escrow statements, and pre-boarding loans Flood zone knowledge, loss drafts, hazard claims filing US Mortgage Loss Mitigation process (preferred) Exposure to Mortgage Insurance and Hazard Insurance Mobile homes knowledge (nice to have) Eligibility Criteria: Graduate in any discipline 6+ years of experience in US Mortgage/Default Servicing Minimum 2 years in a team leadership role Benefits Internal Job Promotion (IJP) opportunities Medical Insurance Cab facility One Way

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