984 Probing Jobs - Page 6

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, Contract Admin. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Responsibilities Respond to customer inquiries and problem critical issues Provide support for data collection to enable Audit function. Maintain a detailed understanding of client process and policies Responsible to demonstrate capacity for critical thinking and analysis. Should be very proficient with SAP (OTC module) Candidate should be comfortable with night shift. Should have indepth knowledge of Order Management Qualifications Minimum qualifications Significant experience in Contract Admin/ Order management B.Com SAP knowledge End to End OTC knowledge Preferred qualifications knowledge of Master Data Basic knowledge of MS office Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Strong English language skills (verbal and written) Attention to detail. Proven understanding on Sales Force Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 8, 2025, 12:30:49 AM Unposting Date Jul 13, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Job Description As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

We are seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth. Responsibilities: Conduct outbound calls to existing and prospective clients to gather requirements and initiate conversations. Handle inbound client calls, accurately recording project requirements and ensuring proper understanding. Engage deeply to capture expert-level requirements, asking probing questions and clarifying details. Follow call scripts, while adapting conversation flow to client needs. Collaborate with project teams or requirement analysts, ensuring seamless handoff of requirement details. Requirements: Bachelor's degree in any stream. Excellent communication and interpersonal skills. Candidates with recruitment best practices and techniques are prioritized. Ability to effectively communicate with candidates and hiring managers. Collaborative and able to work effectively within a team. Job Type: Full-time Pay: From ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking, Home Lending Technology division, you will play a pivotal role in an agile team that is committed to developing, enhancing, and delivering high-quality technology products in a secure, stable, and scalable way. Your responsibilities will encompass the creation of essential technology solutions across diverse technical domains and business functions, all aimed at supporting the company's business goals. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on UI concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Hands-on programming/application development experience with UI/UX (React JS, Angular or equivalent), Web Technologies (JavaScript, TypeScript, HTML, CSS, JSON, REST, SOAP) Preferred qualifications, capabilities, and skills In-depth knowledge of the financial services industry and their IT systems Java eco-system and associated tooling (Core & EE, Spring Boot, Spring MVC, Spring Cloud), is a plus Practical cloud native experience

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking, Home Lending Technology division, you will play a pivotal role in an agile team that is committed to developing, enhancing, and delivering high-quality technology products in a secure, stable, and scalable way. Your responsibilities will encompass the creation of essential technology solutions across diverse technical domains and business functions, all aimed at supporting the company's business goals. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on UI concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Hands-on programming/application development experience with UI/UX (React JS, Angular or equivalent), Web Technologies (JavaScript, TypeScript, HTML, CSS, JSON, REST, SOAP) Preferred qualifications, capabilities, and skills In-depth knowledge of the financial services industry and their IT systems Java eco-system and associated tooling (Core & EE, Spring Boot, Spring MVC, Spring Cloud), is a plus Practical cloud native experience ABOUT US

Chat & Messaging With a startup spirit and 130,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for? We are inviting applications for the role of PA, Customer Service. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Role & Responsibilities: Handle multiple chats at the same time (3+ Active Chats simultaneously) Respond to the customer queries & issues in timely manner Provide solution to the customer basis the available help articles and within the policies Replicate customers issue and report necessary bugs/suggestions/ideas Provide excellent services to the customers Work closely with internal departments to provide the required information/support to the customer Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Maintain a deep understanding of client process and policies Upskill to enhance the knowledge time to time and offer support Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you Minimum qualifications o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) o Freshers are eligible o Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) o Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques o Preferred pre-requisites:  Effective probing skills and analyzing / understanding skills  Analytical skills with customer centric approach  Excellent proficiency with written English and with neutral English accent  You should be able to work on a flexible schedule (including weekend shift)  Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 8, 2025, 12:24:16 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Sony Research India is driving cutting-edge research and development in various locations around the globe, including laboratories in Japan, the United States, Europe, and Asia. We endeavor to create new technology, products, and services while sustaining Sony Group’s diverse businesses in electronics, entertainment, and financial fields. For our research centre to blaze a trail in the latest technologies, we seek to foster the growth of a diverse pool of research and engineering talent and create a technology talent bank to drive research excellence worldwide. Sony Research India is offering outstanding career opportunities around frontline technologies such as AI and data analytics. What we are looking for: Highly motivated intern who can assist in our research and development efforts on multilingual translation, domain-specific evaluation, and LLM-based modeling. The ideal candidate should have prior project driven ( self or previous internships) experience in Deep Learning, Natural Language Processing, Reinforcement Learning. Key Responsibilities: Include collaborating closely with research scientists and other team members to explore and advance Neural Machine Translation (NMT) research within the scope of the project, like translation of entertainment domain content in various Indian and foreign languages. Interest or prior exposure to at least one of the following is desirable: Multilingual LLM probing and representation analysis Mixture of Experts (MoE) architectures Unsupervised or low-resource NMT Work Location: Remote/Bengaluru/Mumbai Duration of the paid internship: The paid internship will be for 6 months starting August 2025. The working hours are from 9:00 to 18:00 (Monday to Friday) full-time. Essential Education: Preferred Ph.D. candidate for this internship with thesis aligned towards causal inference or data science topics. We also welcome candidates with Bachelors and Master Degree who have sufficient project/prior internship work experience in Causal area. Skills required: Essential Skills: Good understanding in Deep Learning and Reinforcement Learning. Natural Language Processing Excellent coding skills, especially in Python and PyTorch Practical knowledge of the state-of-the-arts in LLM, Foundation Models, Neural Machine Translation. Good to have Skills: Experience in Indian Language Machine Translation Strong mathematical aptitude Papers in top-tier conferences like ICML, NeurIPS, AAAI, ACL, etc. Our Values: Dreams & Curiosity: Pioneer the future with dreams and curiosity. Diversity: Pursue the creation of the very best by harnessing diversity and varying viewpoints. Integrity & Sincerity: Earn the trust for Sony brand through ethical and responsible conduct. Sustainability: Fulfil our stakeholder responsibilities through disciplined business practices. Sony Research India is committed to equal opportunity in all its employment practices, policies and procedures and to ensuring that no worker or potential worker will receive less favourable treatment due to any characteristic protected under applicable local laws.

Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. As of June 30, 2024, Apollo had approximately $696 billion of assets under management. To learn more, please visit www.apollo.com. OUR PURPOSE AND CORE VALUES Our Clients Rely On Our Investment Acumen To Help Secure Their Future. We Must Never Lose Our Focus And Determination To Be The Best Investors And Most Trusted Partners On Their Behalf. We Strive To Be The leading provider of retirement income solutions to institutions, companies, and individuals. The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses. A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference. We are building a unique firm of extraordinary colleagues who: Outperform expectations Challenge Convention Champion Opportunity Lead responsibly Drive collaboration As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. Our Benefits Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. The firm and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law. Position Overview The BlackLine System Administrator acts as a primary owner and global administrator for the Blackline reconciliation and close management tool, providing day to day support, governance and oversight of the application and ensure adherence to architectural design, data management, certification controls and risk management of the company’s balance sheet exposure. Additionally, the BlackLine System Administer will assist business users with identifying and implementing process improvements that produce quantifiable benefits. Primary Responsibilities Act as the global system administrator and subject matter expert for any issue relating to Blackline, as well as ensuring timely and accurate processing of all Blackline requests from global users. Provide hands-on, ongoing cross functional end-user support to ensure that BlackLine is operating efficiently across the organization. Coordinates and supports process changes due to ongoing business changes (onboarding transactions, fielding change requests from process owners) Performs necessary administrative functions of the Account Reconciliation, Transaction Matching, Journal Entry and Task Management modules, including but not limited to account setup, match rule construction, metrics, journal entry management, task management, communications to users and leadership and other functionality configurations. Training global users on Blackline functionality Manages and enforces business policies related to reconciliations and works to ensure users complete reconciliations in a timely manner. Utilize the close management and variance analysis tool set to monitor and predict issues or areas for concern. Liaison with IT on user issues, application upgrades, system maintenance and projects as it relates to BlackLine and other integrations to/from the tool. Performing ongoing application maintenance; coordinate upgrade, development, testing and implementation of application enhancements with users and IT. Testing BlackLine software to ensure newly implemented and existing functionality is working as intended. Collaborate with internal and external business partners to identify inefficient processes and drive the implementation of solutions that deliver improved efficiencies and processes using technology as an enabler. Work with business users to develop and track quantifiable metrics to drive process improvements. Serve as a source of expert advice, influence change, frame information in a broader organizational context Provide leadership guidance, make recommendations, and collaborate with business to ensure solutions meets the business needs Stay abreast of new functionality becoming available and drive the deployment of feature releases Qualifications & Experience Bachelor’s Degree in Accounting, Finance, or Information Technology, or equivalent professional experience 5+ years of experience as a BlackLine, Trintech or Oracle ARCS system administrator Working knowledge in Finance Systems, particularly around reconciliation tools like Blackline, Cadency or Oracle ARCS, BlackLine preferred (Account Reconciliation, Transaction Matching, Journal Entry, Task Management) Possess a good understanding of Core Financials processes, accounting practices, and SOX compliance Experience with multi basis of accounting (e.g., GAAP and STAT) Experience gathering requirements, probing into problems, facilitating meetings, documenting specifications, and coordinating projects Experience with process improvement projects and continuous improvement methodologies Experience with Windows 10, MS Word, Excel, Access, Power Point, Business Objects, SmartView

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Roles and Responsibilities: Assess and validate major incidents, manage notifications and escalations as defined in the major incident management process. Manage and coordinate recovery actions and plans for major incidents to resolution. Provide timely and informative updates to management, stakeholders, and users until incident closure. Monitor the incidents to ensure that the Service Level Agreements are adhered to both from a response and resolution perspective. Ensure the appropriate level of technical or functional support team is actively engaged. Manage incident technical bridge calls and provide direction if further escalation is required. Ensure that accurate timelines of recovery plans and activities on major incidents are documented via detailed chronology Ticket generation, notifications and followups with relevant functional groups for service incidents ensure redundancy is maintained. TAM coordination for client notifications and issues. Planned / Emergency activity mailers and bridge initiation Understand and track outstanding preventive actions and improvement plans for incidents escalated until closure for all aspects covered in the Root Cause Analysis report Ensure the closure of all resolved and end-user-confirmed Incident records Behavioral Skills Effective Business Communication both written and verbal Active listening and probing skills Attitude to feedback / willing to learn Positive attitude to adapt to new technologies / roles Team Player Technical Skills: IT infrastructure overview Knowledge and experience of supporting range of IT applications, platforms and technologies MS Office Intermediate Qualifications Bachelors degree, ITIL knowlegde and technical expertise Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikhroli however team will move to Thane (GB) in few month

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 8years of experience in HNI Sales /Wealth Management/ Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Primary Location India-Telangana-Hyderabad-DBIL Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jul 6, 2025, 9:30:00 PM

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed. Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows. You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests. To thrive in this role, you need to have: Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization. Working knowledge of ITIL processes. Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Ability to communicate and work across different cultures and social groups. Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed. Positive outlook and ability to perform well under pressure. Eagerness to work diligently and extend hours when necessary. Client-centric approach, always putting clients at the forefront of interactions. Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Senior Sales Associate / Senior Sales Development Representative Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. What You Will Be Doing: Serve as the first point of contact and provide interesting insights and product information to prospective customers. Assist in managing our key accounts and strengthen relationships with C-level executives Find and engage new contacts using innovative methods. Lead identification and qualification using probing techniques. Drive traffic to Cvent seminars and online demonstrations Assist marketing with campaign strategies. Pull up reports and conduct data interpretation. Prepare presentation decks and proposals. Partner with senior sales team members to achieve new business quotas. What You Will Need for this Position: Bachelor's degree with strong academic credentials Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics, and high integrity Excel at developing relationships over the phone. Ability to handle high outbound call volume with correspondingly high talk time. Must be articulate, organized, detail-oriented, and could multi-task dynamically. changing environment. Strong research aptitude Proficient computer skills (PowerPoint, Word, Excel, Outlook, etc.) Interpretation and presentation of data and findings

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed. Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows. You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests. To thrive in this role, you need to have: Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization. Working knowledge of ITIL processes. Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Ability to communicate and work across different cultures and social groups. Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed. Positive outlook and ability to perform well under pressure. Eagerness to work diligently and extend hours when necessary. Client-centric approach, always putting clients at the forefront of interactions. Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose: To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value = > INR 30 lakhs through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.Key Accountabilities•;Acquire and upgrade quality Treasures clients in the branch location areas•;Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV).•;Accountable for achieving annual volume and revenue objective. •;Ensure Savings Book and loan book growth•;Ensure proper implementation & execution of product strategies through effective relationship management.•;Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions•;Drive and deliver exemplary customer service in the local market and uphold DBS service standards.•;Ensure internal and regulatory compliance through strict adherence to DBS processes.Job Duties: •;Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM = > INR 10 M•;Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.•;Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.•;Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.•;Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements.•;Ensure internal and regulatory compliance and address operational risks if any.Requirements: •;8years of experience in HNI Sales /Wealth Management/ Private Banking segment.•;Sound understanding of financial planning and wealth management products in India•;In-depth knowledge of local market and competition.•;AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage.Education / Preferred Qualification•;Graduate / Postgraduate with MBA in relevant field Core Competencies* Effective probing and listening skills* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-oriented, analytical and ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.DBS India - Culture & Behavior* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints.* Build pride and passion to protect, maintain and enhance DBS’ image and reputation.* Enhance knowledge base, build skill sets & develop competencies.* Execute at speed while maintaining error free operations.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed. Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows. You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests. To thrive in this role, you need to have: Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization. Working knowledge of ITIL processes. Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Ability to communicate and work across different cultures and social groups. Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed. Positive outlook and ability to perform well under pressure. Eagerness to work diligently and extend hours when necessary. Client-centric approach, always putting clients at the forefront of interactions. Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS* Treasures clients having an AUM = > INR 20 Million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality Treasures clients in the branch location areas* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.Job Duties & responsibilities* Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM = > INR 10 M* Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.* Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.* Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.* Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management spaceRequirements* Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment.* Sound understanding of financial planning and wealth management products in India* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate / Post Graduate with MBA in relevant fieldCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. -en

User Experience Bangalore Flexible or Remote July 07, 2025 JB0061450 Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Collaborate with cross-functional teams to create research strategies for exploratory, generative and evaluative studies to inform the right priorities for product and design Conduct various qualitative and quantitative research methods (like Focus group discussions, Depth interviews, Usability tests, Quantitative surveys, Secondary research etc.) to provide granular insights to stakeholders and leadership. Influence optimal product and design decisions by identifying customer pain points, addressing need gaps, and thorough competition analysis. Partner with Product Managers and Designers across different verticals and geographies to ensure that product and design roadmaps are supported by well-informed customer insights. Communicate and educate partners on findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc Evangelize research and customer feedback through suitable platforms to stakeholders and leadership using effective and clear communication methods, to foster a customer-centric culture. Qualifications Basic Qualifications (The must have): Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience in applying customer-cantered research techniques to product definition and designs Experience defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods A portfolio of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research Expert presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders Strong Project Management Skills, ability to multitask in projects in parallel Preferred Qualifications (The nice to have): 10+ years’ of work experience applying and conducting customer-cantered research Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software In depth knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design Experience with the creation and execution of online surveys as well as rich qualitative research techniques Expert comprehension of personas, product and technical capabilities Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

The Associate Analyst will provide intrusion/incident monitoring and detection utilizing customer provided data sources, audit and monitoring tools at both the government and enterprise level. An Associate Threat Analyst is required to be flexible and adapt to change quickly. The Associate Threat Analyst will work closely with our Threat Analyst to service customers through our Managed Detection and Response offering. How you’ll make an impact Analyze, document and report on potential security incidents identified in customer environments. Work with partners to maintain an understanding of security threats, vulnerabilities, and exploits that could impact systems, networks, and assets. Provide triage on various security enforcement technologies including, but not limited to SIEM, anti-virus, content filtering/reporting, malware prevention, firewalls, intrusion detection systems, web application firewalls, messaging security platforms, vulnerability scanners etc. Perform knowledge transfers, document, and triage client’s issues regarding mitigation of identified threats Provide ongoing recommendations customers on best practices Actively research current threats and attack vectors being exploited in the wild Utilize defined SOP’s and KB’s Performs other duties as assigned Complies with all policies and standards What we’re looking for 1-2 years of working with Incident Ticketing Systems (i.e. ServiceNow, Remedy, Remedy Force, Heat, etc.). required Desire to gain full-time professional experience in the Information Security field Excellent time management, reporting, communication skills, and ability to prioritize work Ability to generate comprehensive written reports and recommendations Write professional emails Previous experience as a point of escalation in a technical environment Customer interactions and working through various issues Base knowledge of contemporary security architectures/devices such as firewalls, routers, switches, load balancers, remote access technologies, anti-malware, SIEM, and AV Ability to work customer’s environments to report on critical security events Ability to troubleshoot technical problems and ask probing questions to find the root cause or a problem Queue management Data analysis using SIEM, Database tools such as Elastic, and Excel Experience troubleshooting security, network, and or endpoints IDS monitoring/analysis with tools such as Sourcefire and Snort Experience with SIEM platforms preferred (QRadar, LogRhythm, Exabeam, Securonix, and Splunk) Familiarity with web-based attacks and the OWASP Top 10 at a minimum Attack vectors and exploitation Mitigation, Active Directory Direct (E.g. SQL Injection) versus indirect (E.g. cross-site scripting) attacks Familiarity with SANS top 20 critical security controls Understand the foundations of enterprise Windows security including: Windows security architecture and terminology Common system hardening best practices Anti-Virus (AV) and Host Based Intrusion Prevention (HIPS) Experience in monitoring at least one commercial AV solution such as (but not limited to) Carbon Black, CrowdStrike, McAfee/Intel, Symantec, Sophos or Trend Micro Ability to identify common false positives and make suggestions on tuning Malware, Denial of Service Attacks, Brute force attacks Understanding of base malware propagation and attack vectors Propagation of malware in enterprise environments Experience with malware protection tools such as FireEye a plus. Understanding of malware mitigation controls in an enterprise environment. Network Based Attacks / System Based Attacks Familiarity with vulnerability scoring systems such as CVSS Basic understanding of vulnerability assessment tools such as vulnerability scanners and exploitation frameworks Eligibility to obtain security clearance Shift flexibility, including the ability to provide on call support when needed Ability to work greater than 40 hours per week as needed This role is Work from Office role What you can expect from Optiv A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups . Work/life balance Professional training resources Creative problem-solving and the ability to tackle unique, complex projects Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice . If you sign up to receive notifications of job postings, you may unsubscribe at any time.

About the role We have an outstanding opportunity for an experienced Technical Programme Manager to join Tesco’s Programme and Strategy team, part of the wider Data and Analytics team. We are a true "hub and spoke" team engaging and managing dependencies with a vast number of teams within Tesco as well as third parties. Our role is to ensure data availability and quality in one central repository whilst supporting the delivery of key Tesco business priorities through our analytics, visualisation and data science programmes. This role will be responsible for establishing and managing programmes of work covering our Data Science, Analytics and BI tools and data engineering teams. Please share apply to the role, If you have experience in Budgeting, forecasting, Agile methodology and leading Data science program experience. ( if you don't have experience we will not be considering) Exp : 8- 13 Years You will be responsible for Technical Programme Managers (TPM) work with teams that deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering, and business colleagues to deliver value quickly and often. Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures: Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities Establish new or improve existing delivery methodology to deliver the programme goals Initiate and shape programmes with ambiguous scope and uncertain delivery approach Create and track a plan to deliver the programme goals, including the technical implementation plan Provide expert advice and guidance on programme delivery supporting Engineering/Product teams Understand trade-offs in software delivery, using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution Able to foresee potential risks and issues, establish a process, facilitate discussions, and manage escalations Act on opportunities to adopt trends and new concepts in programme and product delivery Able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges Ask probing questions of Engineering and Product teams to ensure solutions meet programme objectives Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions Collaborate with the Product and Engineering teams to define annual budgetary requirements Build positive relationships with suppliers & external stakeholders to deliver software or professional services Proactively research trends and development in technology, and programme and product delivery Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership Take a leading role in the recruitment process and make final recruitment decisions You will need Key Skills and Experience An ideal candidate must have demonstrated below key skills in their current and past roles: Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies Have experience of building credible relationships and influencing senior management & leadership teams Strong Project, Stakeholder & Programme management skills Excellent reporting skills for programs and financial forecasting Excellent communication & influencing skills and adaptability to changes

Job title and profile: Senior Analyst The position is for a Senior Analyst who will be part of the External Ombudsman Team at Thought Arbitrage, assessing ethical business conduct, abuse, fraud and other complaints received through the Vigil Mechanism of various corporate and other clients. In addition, the candidate may be required to assist in desk research and other project activities based on organisational requirements and the skills of the candidate The position is for a full-time candidate, on location in New Delhi and the candidate will be reporting to the Director and Senior Manager. Primary job description Understanding complaints received through the Vigil Mechanism of various clients; Conducting preliminary assessments of complaints; Interacting and communicating with complainants; Drafting assessment reports; Adhering to the Service Line Agreement (SLA) commitments; Client site visits; Meeting with complainants online or in-person (if required); Liaising with clients and client reporting; Investigating complaints (after preliminary assessment) where required by clients; Drafting clear and coherent investigation reports; Research and analysis for other projects including economics, public policy, corporate governance. Qualifications and experience A Master’s degree accompanied by analytical skills; A minimum of 10 years of experience in dealing with people and processes, and analysing and probing situations; Candidates looking to re-enter the workforce following a gap may also be considered; Age will not be a constraint; we are looking for experienced and enterprising candidates with the right skills. Key skills Strong verbal and written communication skills, particularly English; Strong critical thinking, problem solving, analytical and inter-personal skills; Time management ensuring prompt submission of client reports; Knowledge of MS Office – Word, Excel, PowerPoint (primarily); Highest levels of ethics and integrity, and the ability to maintain strict confidentiality; Team player. Compensation Negotiable, commensurate with industry standards. The selected candidate will be given adequate support to perform the tasks required by the job and enable them to excel in the role and with the organisation.

Apply Now Job Title Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Noida - Logix Cyber Park, C 28 & 29, Tower-C Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIn Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Walkin drive for "Only MBA - Finance Background Freshers - Data from 2022 to 2024 Batch (No BE/B.Tech/MCA)" at BANGALORE on 9 th JUL 25 But Job location will be Mysore Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 9 th JUL 25 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 9 th JUL 25 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre NOTE: No Parking facility available for candidates Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. NOTE: Candidates Needs to bring Pan card without fail for Assessment. Interview Information: Interview Date: 9 th JUL 25. Reporting Time: 09:30 AM till 11:00 AM Round 1 - Aptitude Assessment (10:00 AM to 12:00 PM) Round 2 - Ops Screening Face to Face interview (12:30 PM to 04:00 PM) Note - Post 11:30 AM (entry not allowed) Job Description:: Job Location : Mysore Qualification : (Only these graduates are eligible for Interview) B.COM/BBA/MBA - Only Finance background Shifts: Night Shift Experience: Freshers Role: Data Designation : Process Executive Notice Period : Immediate joiners only Note: Good communication skills, willingness to work in Night shift. Only Commerce graduates from 2021 to 2024 Batch. We need immediate joiners only. Roles & Responsibilities: Should have Excellent communication skills. Good knowledge, Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge. Effective probing & analyzing skills and capable of doing a multi-tasking. Should be comfortable working from office and night shifts. Being proactive and show the utmost respect client. Good time management, ensuring contacts with client add value. NOTE: Kindly have a working cellphone with Microphone & Camera Access. Download SHL application for Assessments. Ensure Minimum upload / Download Speed of 2 MBPS Regards, Infosys BPM Recruitment team

Skills: Kubernetes, CKA, Certified Kubernetes Administrator, Kubernetes Administrator, Kubernetes cluster, CI/CD, Docker, Cloud Computing, Company Overview Jio, a leader in the Media & Telecommunications industry, is the driving force behind the growth of India's leading telecom operator with over 400 million customers. We provide innovative digital solutions for both B2C and B2B markets. Our offerings include an end-to-end 5G solution, cloud-native OSS platforms, probing solutions, and sophisticated BSS solutions, all designed to enhance functionality and engagement. We are headquartered in Navi Mumbai, Maharashtra. Learn more about us. Job Overview We are seeking a Mid-Level Kubernetes Administrator to join our team in Guwahati in a full-time capacity. The ideal candidate should have a minimum of 4 years of work experience with Kubernetes. As part of our cutting-edge initiatives, you will be pivotal in managing and optimizing our advanced 5G solutions, ensuring seamless cloud-native deployments. Qualifications And Skills Must have hands-on experience with Kubernetes administration, with at least 4 years in relevant roles. Possession of Certified Kubernetes Administrator (CKA) certification is mandatory for this position. Proficient in setting up and managing Kubernetes clusters and ensuring their optimal performance. Strong understanding of cloud-native applications and familiarity with cloud infrastructure deployment. Experience in working with cloud platforms and managing container orchestration tools. Proficiency in troubleshooting and debugging within a Kubernetes environment is essential. Ability to monitor system performance and ensure system availability and reliability. Excellent communication and problem-solving skills are required to work effectively in a collaborative team environment. Roles And Responsibilities Administer and manage Kubernetes clusters, ensuring their scalability and performance. Collaborate with cross-functional teams to develop, implement, and maintain cloud-native applications. Monitor system performance and make necessary adjustments to ensure optimal service delivery. Work on the development of automation scripts and tools to enhance operational efficiency. Conduct regular system audits and implement solutions for identified issues to improve reliability and uptime. Stay updated with the latest developments in Kubernetes and recommend upgrades or new tools for improvement. Provide technical guidance and support to junior team members and other departments as needed. Ensure the security and compliance of the Kubernetes clusters with industry standards.

Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers . Designation: Inside Sales Executive Payroll: Partner's Payroll Location: Turbhe, Navi Mumbai Key Responsibilities Screening database received from pre-sales team for prospecting relevant contacts i.e., Directors, MDs, CEOs, CHROs, CFOs, Business Heads, etc., through various sources like client websites, internet, LinkedIn, etc. Speaking with these potential prospects over the phone, briefing them on products & setting up meetings for respective Sales Associates. Fixing up 6- 7 meetings every day by making minimum 60-70 calls per day. Achieving the closure value target set for each month. The role is incentivized basis closure value targets achieved per Quarter. Experience in cracking meetings via calling the clients primarily large corporates/SME. Client handling experience and excellent communication & telephonic probing skills. Fixing meetings with relevant contacts mentioned above. Collated call status/MIS to be sent to the team every evening capturing clients called & new companies added to the database, calling sheet to sales associates to be shared daily in the prescribed format. Client engagement activities - activation of DRS/ ERS product seals through online portal. Key Requirements Graduate with 3 to 5 years of experience into daily support to the business development team in fixing meetings by speaking to C level executives Good communication skills mandatory Fluent in English and Hindi Proficiency in MS Excel All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.