984 Probing Jobs - Page 30

What You’ll do First thing first, you’ll work with a highly motivated team of Cisco, which is named #1 World’s Best Workplaces. Technical Assistance Centre (TAC) is a team of highly skilled engineers whose #1 focus is to help customers deploy and operate their networks efficiently while delivering the best possible customer experience. Our success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee happiness scores. Cross function with different global teams Work and support Cisco’s customers for Innovative Cloud Security products –Cisco Advanced Malware Protection, Cisco Threat Grid, and SecureX. You will have the opportunity to apply your analytical skills and technical knowledge to seek product and network problems of moderate-high complexity. You will consistently deliver an extraordinary Customer Experience for Cisco Cloud Security products by resolving technical issues over the telephone, email, and remote sessions (WebEx). You will work with critical customer accounts and handle issue requests. You're happy to provide technology/product training and intellectual property material as required. You successfully apply moderate to sophisticated lab setups to recreate and solve problems You will submit complete and accurate bug reports in areas of expertise. You will be providing technical support to partners and/or customers for Cisco technologies, products, and/or solutions. Who You’ll Work With The Cloud Security TAC team works on sophisticated issues with some of Cisco's top customers. You will work with a team dedicated to solving our customers’ most important business challenges. And you will do it by delivering intelligent networks and technology and business architectures built on coordinated products, services and software platforms. You will provide 2nd/3rd level technical support for Cloud Security Product technologies. Who You Are Cisco seeks a Customer Support Engineer in Cloud Security technology to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. You demonstrate a proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with persistence and an appreciative view of the customer to hone their skills and advance their career giving customers success while working with an industry leader in networking technology. Minimum Qualifications BE or MS CS/EE/EC with 5+ years of Industry Experience Excellent Verbal and Written Communication skills Experience in resolving sophisticated technical issues in Enterprise Networks Work autonomously & independently Excellent Problem-solving and probing skills. Deep understanding of Networking and Security technology Ability to diagnose and analyze issues through debugs and logs. Desired Skills and competencies : Experience in one or more Security/Cloud Security Technologies and solutions like Firewall, VPN, AAA and Firepower, ISE, Stealthwatch, AMP for endpoints, etc Expertise in solve complex Security related issues. Expertise in fixing complex Security related issues. Experience in solutions like AMP for endpoints… Good understanding of solve and operating Linux OS Good understanding of basics of how the web works (concepts related to HTTP) and API Preferred Deep understanding of TCP/IP, Routing, and Switching Fundamentals will be preferred. Customer-facing experience is required. Good interpersonal skills and ability to convince and build a social relationship. The ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security - Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations Preferred Deep understanding of TCP/IP, Routing and Switching fundamentals will be preferred. Excellent knowledge of Cisco ASA, Firepower, ISE Customer-facing experience is mandatory. Good presentation skills and ability to convince and build a social relationship. Ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security – Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to Assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations Why Cisco At Cisco, each person brings their outstanding talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. We connect everything - people, process, data, and things - and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more - from Smart Cities to your everyday devices. We benefit everyone - We do all of this while targeting for a culture that empowers every person to be the difference, at work and in our communities. Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Responsibilities and Duties: ➢ Identify valid enquiries of patients calling and fix an appointment with our Clinics in India. ➢ Obtains customer information by answering telephone calls; probing them and fix the first consultation ➢ Ensuring correct information is delivered to patients during their first consultation. ➢ Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power ➢ Understand caller’s conditions and empathize helping them with appointments. ➢ Informs Patients by explaining procedures; answering questions; providing information. ➢ Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

JD - Identifying business opportunities - Establishing contact thereby discovering prospects pain points by using probing techniques and effectively address each one of them - Converting leads into the business. - Self-driven, energetic, confident and motivated - Maintaining relationship with clients for future sales & reference sales - Only Fresh Sales - Providing ongoing support, information, and guidance - Recommending profit and service improvements to clients Additional tasks - Regular Competitor Mapping - Tap on current on industry trends, market activities - Prepares reports by collecting, analyzing, and summarizing information Requirements: - At least 3 Years in the Software/Technology/Service Industry. - Ability to identify and arrange a meeting with key decision makers (CEO/IT heads/Ops Managers etc.) - Excellent English verbal and written communication skills - Positive approach and zeal to drive through more than allocated tasks - Self-driven professional with excellent communication, presentation & convincing skills - Should be pleasant, smart, result oriented go-getter - Creative & active on social media platforms Job Type: Commission Work Location: In person

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 09.30 PM) Candidates from Noida will be given preference No Transportation will be provided Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Schedule: Fixed shift Monday to Friday UK shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Education: Secondary(10th Pass) (Preferred) Experience: Inbound voice: 2 years (Required) International voice process: 1 year (Required) Inside sales: 1 year (Required) Language: English (Required) Location: Amity University, Noida, Uttar Pradesh (Required) Work Location: In person

Profile: Patient Advisor (Sales) Location: Kurla West, Phoenix Marketcity Salary: Upto 4.2 LPA Rotational Shift / 6 days working Responsibilities and Duties: ➢ Identify valid enquiries of patients calling and fix an appointment with our Clinics in India. ➢ Obtains customer information by answering telephone calls; probing them and fix the first consultation ➢ Ensuring correct information is delivered to patients during their first consultation. ➢ Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power ➢ Understand caller’s conditions and empathize helping them with appointments. ➢ Informs Patients by explaining procedures; answering questions; providing information. ➢ Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed. Kindly share your updated resume on vipti.purabia@qispine.com or Whatsapp your resume on 9152461145 Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Design visually appealing and intuitive dashboards that display key security metrics, incidents, and trends, using data visualization tools and scripting languages for automation. Develop and maintain customized reports that provide meaningful insights into security data, ensuring they are accurate, comprehensive, and suitable for management and regulatory purposes. Collect, aggregate, and analyze data from various security tools, logs, and sources to identify security anomalies, patterns, and trends that may indicate potential threats or vulnerabilities. Generate detailed incident reports, outlining the nature of security incidents, their impact, and the actions taken for resolution. Assist in creating reports and documentation required for compliance with industry standards and regulations (e.g., IRDAI, SEBI, RBI, ISO 27001). Develop and implement automated reporting processes to streamline the generation of routine reports, reducing manual effort and increasing efficiency. Integrate threat intelligence feeds and data into reporting processes to enhance situational awareness and proactive threat hunting. Maintain accurate documentation of reporting and dashboard configurations, data sources, and data transformation processes for knowledge sharing and troubleshooting. Provide training and support to SOC analysts and other stakeholders on how to interpret and utilize dashboards and reports effectively. Assist in coordinating incident response efforts by providing real-time updates through dashboards and reports during security incidents. Evaluate new security tools and technologies that could improve reporting and dashboard capabilities within the SOC. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. This role is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assists in analyzing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides onsite technical support to clients and provide field engineering services to clients Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Additional skills proficiency such as: Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) CCNP or equivalent certification Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Required Experience: Seasoned years of work experience Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned experience of Managed Services Excellent working knowledge of ITIL processes Excellent experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP / NSE 3 or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

About us: We are a revolutionary B2B Ed-Tech startup based out of Noida, India. We help educators and content creators embark on their digital teaching journeys by providing them with a platform that empowers them to seamlessly transition online, offering live classes, storage solutions, transaction features, content monetization, and much more – all in one super app.📱 We recognized the potential of educators and content creators, not just across India's tier 1 and tier 2 cities, but beyond, and became their secret “weapon of mass instruction”. 🌏 What sets us apart? 🌟 We thrived in the post-pandemic era. Today, we support a whopping 1 lakh+ educators and content creators from over 3,000 towns and cities. We have educators from test prep categories to new-age content creators teaching personal finance, cooking, digital marketing, organic farming, and many more, breaking barriers and reaching students globally using their own branded apps. Their growth has been meteoric, with some of them seeing revenue growth of more than 10X of what they did pre-Classplus. 📈 We’re series-D funded and have marquee investors including Alpha Wave, Tiger Global, Sequoia Capital's Surge, Times Internet, Blume Ventures, and GSV Ventures put their faith in us.💰 Do you want to work with people who are creative, fun, and dynamic? Do you have what it takes to help us take this rocketship even higher? Find out below! Inside Sales Manager Job Overview: We are seeking a highly motivated, Individual Contributor and results-oriented Inside Sales Manager to join our dynamic team. As an Inside Sales Manager, you will be responsible for identifying and pursuing new business opportunities, building, and nurturing relationships with clients. Expectations from Candidate: 1-3 years of Inside Sales experience Skills required: Probing, Objection handling, Negotiation, Convincing Skills Must have done the end-to-end sales, from lead generation to conversion. Must have done sales on call but should be open to customer meetings too. Basic technical knowledge is important, should be able to understand how technology works. SaaS Product company experience is preferable. Street Smart and positive attitude Excellent communication skills Self-motivated and target-driven, with the ability to work independently and as part of a team. Proficiency in using CRM software and other relevant tools. Someone who LOVES SALES, would be the right candidate for us :) Responsibilities: Convert given leads into sales. But you will do lead generation too. Give a demo of the product and features as per the customer's requirement on Calls/ Google Meet/ Zoom Maintain the meeting-to-conversion ratio. Be available for your customers to provide them services if required or redirect them to the right department. Being a Part of the Clan! At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for! It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams) ; you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers ! ✊🏼❤️ Are you a go-getter with the chops to nail what you do? Then this is the place for you. Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Team Lead/Assistant Manager: 1 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 1+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 20 LPA ( As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 01 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: excellent communication skills,us employment legal requirements,screening profiles,healthcare recruiting,high-paced environment,job portals,cold calling,us healthcare clients,sourcing candidates,us visa terms and processes,healthcare,recruiter,team collaboration,punctual,understanding of healthcare requirements,us healthcare,communication,job portal search,sourcing,us visa knowledge,us visa understanding,us visa terms and process,us employment law,client handling,boolean search strings,sourcing profiles,team player,interview scheduling,screening,communication skills,social media sourcing,candidate screening,us visa,time management,interview coordination,healthcare recruitment,us visa and employment requirements,us visa terms,us visa process knowledge,teamwork,us visa process,punctuality,discipline,interpersonal skills,excellent communication,database management,boolean search,executive search,negotiation,sourcing skills,negotiation skills,us healthcare recruitment,candidate sourcing Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: interview coordination,client handling,recruiter,interpersonal skills,team player,us visa and employment requirements,employment legal requirements,us healthcare,boolean search strings,us visa terms knowledge,teamwork,healthcare recruitment,time management,excellent communication skills,us visa process,us employment legal requirements,us visa knowledge,healthcare,social media sourcing,us visa,high-paced environment,boolean search,healthcare sourcing,understanding healthcare requirements,us visa process knowledge,punctuality,cold calling,us healthcare clients,punctual,us healthcare recruiting,adaptability to new systems,negotiation,us employment law,communication,interview scheduling,us healthcare recruitment,job portals,sourcing,candidate screening,us visa terms and process,sourcing skills,us visa terms,negotiation skills,database management,communication skills,sourcing candidates,executive search,excellent communication,job portal search,screening,team collaboration,discipline,job portals proficiency,healthcare recruiting Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: interview coordination,client handling,recruiter,interpersonal skills,team player,us visa and employment requirements,employment legal requirements,us healthcare,boolean search strings,us visa terms knowledge,teamwork,healthcare recruitment,time management,excellent communication skills,us visa process,us employment legal requirements,us visa knowledge,healthcare,social media sourcing,us visa,high-paced environment,boolean search,healthcare sourcing,understanding healthcare requirements,us visa process knowledge,punctuality,cold calling,us healthcare clients,punctual,us healthcare recruiting,adaptability to new systems,negotiation,us employment law,communication,interview scheduling,us healthcare recruitment,job portals,sourcing,candidate screening,us visa terms and process,sourcing skills,us visa terms,negotiation skills,database management,communication skills,sourcing candidates,executive search,excellent communication,job portal search,screening,team collaboration,discipline,job portals proficiency,healthcare recruiting Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Team Lead/Assistant Manager: 1 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 1+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 20 LPA ( As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 01 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: excellent communication skills,us employment legal requirements,screening profiles,healthcare recruiting,high-paced environment,job portals,cold calling,us healthcare clients,sourcing candidates,us visa terms and processes,healthcare,recruiter,team collaboration,punctual,understanding of healthcare requirements,us healthcare,communication,job portal search,sourcing,us visa knowledge,us visa understanding,us visa terms and process,us employment law,client handling,boolean search strings,sourcing profiles,team player,interview scheduling,screening,communication skills,social media sourcing,candidate screening,us visa,time management,interview coordination,healthcare recruitment,us visa and employment requirements,us visa terms,us visa process knowledge,teamwork,us visa process,punctuality,discipline,interpersonal skills,excellent communication,database management,boolean search,executive search,negotiation,sourcing skills,negotiation skills,us healthcare recruitment,candidate sourcing Show more Show less

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 6-12 years of experience in HNI Sales / Wealth Management / Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Primary Location India-West Bengal-Kolkata-DBIL Job Relationship Management Schedule Regular Job Type Full-time Job Posting May 27, 2025, 9:30:00 PM Show more Show less

 Should be capable of handling calls (inbound & outbound)  Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC)and ensure to provide first time resolution  Should be empathetic to customers QRC and have excellent probing and problem-solving skills to handle irate customers  Should dedicate for continuous learning of insurance products, processes and market  Should be a team player and willing to help new and fellow CSRs to come up the curve Should be able to work under pressure situation  Ability to exercise required independent judgement in dealing with situations, in adherence and accordance with the company protocols

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 09.30 PM) Candidates from Noida will be given preference No Transportation will be provided Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Schedule: Fixed shift Monday to Friday UK shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Education: Secondary(10th Pass) (Preferred) Experience: Inbound voice: 2 years (Required) International voice process: 1 year (Required) Inside sales: 1 year (Required) Language: English (Required) Location: Amity University, Noida, Uttar Pradesh (Required) Work Location: In person

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Payments Technology, you'll join our Performance Engineering team, where you can elevate your career in software testing. We're seeking a seasoned professional with 8+ years of experience in performance testing, engineering, and optimization. Your expertise in identifying bottlenecks, crafting test strategies, and enhancing system performance is crucial. This role requires a proactive team player who can collaborate effectively with cross-functional teams to ensure our systems meet top performance and reliability standards. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering* concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Strong backend programming experience in Java/Go, Python and Shell Scripting Extensive experience in performance engineering, performance testing, or a related field. Proficiency in performance testing tools such as JMeter, BlazeMeter, K6 and Gatling. Experience with monitoring tools like Dynatrace or AppDynamics. And, familiarity with Splunk for log analysis and monitorin Proficiency in Java and Java Spring Boot and Experience with Kubernetes for container orchestration. Deep understanding of Developer Workflows and CI/CD process Preferred Qualifications, Capabilities, And Skills Experience with cloud platforms (e.g., AWS/Azure/Google Cloud) is a plus ABOUT US Show more Show less

Company Description Blum-Novotest GmbH is a renowned manufacturer of innovative and high-precision measuring and testing technology. We develop and manufacture solutions to the highest quality standards and the aim of boosting our customers’ productivity. With technology “Made in Germany”. As a family-run company, we have deep roots in the region while also operating an international network of sales and service subsidiaries. From our sites in Grünkraut in Baden-Württemberg and Willich in North Rhine-Westphalia, we supply the machine tool, automotive and aerospace industries as well as the energy and medical technology sectors and numerous other demanding industrial areas across the globe. Role Description This is a full-time on-site Application Engineer role located in Chennai. The Application Engineer will be responsible for providing technical support,Blum Products Installation,CNC Machine Programing to meet customer needs in the machine tool, automotive, aerospace, and other industrial sectors. Qualifications Knowledge of CNC Machine Programming CNC Macro Programming Diploma In Mechanical Engineering/Bachelor's Degree in Mechanical Engineering Minimum 2 Years Experience in CNC Field Basic GD&T Probing System Basic Electrical Knowledge Willingness to travel as needed(Mostly Chennai) Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Alts Platform group, your role will be to spearhead a technical team dedicated to the creation and delivery of industry-leading technology products for a green field project. Leveraging your comprehensive understanding of software, applications, technical processes, and product management, you will manage multiple complex projects and initiatives. You will serve as the key decision maker for your team, fostering innovation and ensuring the successful delivery of solutions. Job Responsibilities Lead a team of high-potential software engineers, delivering high quality software that achieves functional objectives Carries accountability for coding decisions and achieving measures of success Executes creative software solutions, design, development, and technical troubleshooting Develops secure high-quality code, reviews and debugs code written by the team Demonstrate ability to think beyond routine or conventional approaches to build solutions or break down technical problems Identifies opportunities to eliminate or automate remediation of recurring issues Leads evaluation sessions with other internal teams to drive outcomes-oriented probing of architectural designs Mentors and coaches team members, with a focus on building and managing industry leading products exceeding business expectations Required Qualifications, Capabilities, And Skills Formal training or certification on Java programming concepts and 5+ years applied experience Experience leading cross-functional teams of technologists Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced knowledge of front-end languages and frameworks (e.g. typescript/react) Advanced knowledge of server-side languages and frameworks (e.g. Java/SpringBoot) Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages Experience in Microservices architecture Proficient in Database technologies Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Practical cloud native experience – AWS preferred ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda. Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities And Skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Bank's Markets Tech Group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Execute creative software solutions, design, development and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develop secure high-quality production code and reviews and debugs code written by others Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Lead evaluation sessions with external vendors, startups and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Lead communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Add to team culture of diversity, equity, inclusion and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience 8+ years of hands on experience in software development with good knowledge of Java, Spring and AWS technologies. Hands-on practical experience delivering system design, application development, testing and operational stability Proven experience as a Java Developer with a strong understanding of object-oriented programming and solid understanding of Linux operating systems and shell scripting. Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, MSK, ECS, Opensearch ). Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, Security and DevOps practices Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Knowledge of investment banking processes and financial markets, proficiency in the FIX protocol and its application in financial systems. Experience with Python programming and AI/ML technologies is a plus. Experience with GIT, Jira, Confluence, Wiki, microservices architecture and containerization (e.g., Docker, Kubernetes) Understanding of database management systems (e.g., SQL, NoSQL). Certification in AWS or related technologies is a plus. Show more Show less

Job Summary The Director, TSG Information Security, Cyber Threat Management is a position within Bain's Cyber Security Department, whose mission is to define and enable strategies to safeguard the digital assets and integrity of the organization. In this role, the Director understands how security measures align with the overall organizational strategy and will begin to organize and lead in the development and implementation of security controls that adhere to regulatory requirements and best practices. The Director combines a strong level of technical and managerial skills and business alignment to build and guide a growing team and resources across a spectrum of capabilities. The position primarily focuses on the efficient, effective and reliable resolution of Bain's defensive strategy as well as focuses on improving our offensive strategy to help the company meet its overall business objectives. The position therefore must have the technical skills to troubleshoot and resolve complex issues as well as excellent communication and upward management. These measures require taking a leadership position in coordinating activities across the team working with Technical, IT and Cybersecurity leadership. The Director role has expertise and experience in multiple disciplines, including Threat Intelligence programs, Detection and Deterrence systems, Threat Exposure Management, Incident Response, Forensics and Evidence gather and Pro-Active Security probing capabilities (Red/Blue/Purple teaming & Penetration Testing). Principal Accountabilities Monitoring & Detection Oversee and strategize on developing advanced security monitoring, analysis, and correlation platforms to detect cybersecurity events. Direct cross-functional efforts in the identification and in-depth analysis of sophisticated security threats, including malware, APTs (Advanced Persistent Threats), and targeted attacks. Enable a wide range of security tools and technologies, including SIEM, IDS/IPS, or next gen/advanced threat detection solutions. Partner with organizations and vendors to identify and integrate new data sources. Incident Response & Analysis Oversee the ongoing management and evolution of security runbooks and champion for ongoing automation or AI/ML based technologies to increase speed/efficiency. Strengthen Bain’s capability in-depth log analysis, data correlation, and forensic investigations to identify root causes of incidents and improve security measures. Provide strong and clear communications on cyber events and situations with sr. leadership. Ensure alignment in security policies and practices adhere to industry standards and compliance requirements and oversee the validation of the controls. Serve as a subject matter expert in security discussions and decision-making and enable and grow team members skills and experience. Work with the primary goal of building efficiencies in Cyber Threat Management responses and driving down MTTR and reducing overall risk. Threat Intelligence Enable a threat intelligence capability, including open-source intelligences (OSINT), dark web forums, and industry reports to drive awareness and improvement in our defensive posture. Utilize threat intelligence platforms and tools to aggregate and correlate threat data. Drive coordination with intelligence and incident response teams to investigate and analyze security incidents. Develop and refine threat intelligence methodologies and tools. Stay current with industry best practices and new methodologies to enhance the teams capabilities. Vulnerability Management & Threat Exposure Management Work cross-functionally across IT teams and provide leadership and guidance in mitigating threats to Bain. Serve as a subject matter expert in security discussions and decision-making. Build processes to enable regular vulnerability scans on the organization's network, applications, and systems using industry-standard tools Pro- Active Security Testing Experience implementing and operationalizing vulnerability management tools, processes, and best practices. Oversee the classification and prioritization of vulnerabilities based on risk and potential impact. Stay informed about emerging trends and technologies in cybersecurity. Work collaboratively with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Pro- Active/Enhanced Security Testing Partner with colleagues to expand controlled penetration testing technologies and capabilities on networks, applications, and systems to identify security vulnerabilities. Investigate and keep up to date with changes in tooling and advanced attacks in network, cloud and application testing. Analyze and interpret results to identify potential risk as well as evaluate potential impact. Red Team, Blue Team, Purple team exercise leadership experience. Professional Development and Innovation Stay informed about emerging trends and technologies in cybersecurity. Drive collaboration and defensive standards/expertise across Bain, working with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Explore Professional Certifications and work with leadership to plan trainings. Knowledge, Skills, And Abilities Security Monitoring & Incident Detection and Response Strong knowledge of Splunk (or other SIEM tools),CrowdStrike or equivalent EDR/MDR platforms, Windows Defender, Palo Alto Networks, Other AV/EDR tool configuration, Cyberhaven (or other DLP tools) Knowledge of Vulnerability & Attack Surface Management toolsets, Threat Intelligence and Analysis tools, Vendor technical Risk Scoring tools, Deception technologies Knowledge of ticketing, triage and forensics capabilities and toolsets General Skills Great communication skills, with the ability to document and explain technical information clearly. Analytical mindset, with a focus on learning and problem-solving. Ability to work independently and well in a team, showing strong interpersonal skills. Eagerness to learn and adapt to new challenges in cybersecurity. Entrepreneurial spirit, open to trying new approaches and learning from them. Team Management Drive and expand the training and professional development of Security Operations staff. Qualification And Experience Bachelor's degree in a related field (e.g., Computer Science, Cybersecurity, Information Technology) or an equivalent combination of education, training, and experience 10-15 years of relevant experience Experience with Information Security technologies (Firewall, IPS, IDS, SIEM, EDR, CASB, AV, DLP, etc.) Experience with common information security controls frameworks (i.e. ISO, NIST, CIS, or CSA) Global company or equivalent Experience deploying systems or applications Ability to work independently and with teams on complex problems Complex problem solving Ability to work in a fast paced, dynamic environment. Show more Show less

Division, Business or Function - Operations, Data & Analytics Career Stage / Global Grade - Senior Associate, Global Grade 10 Role Title - Specialist, News Role Purpose Specialist, News is a key and valuable link between our product & services offerings and our customers. Combining a thorough knowledge of financial markets and Content, with expertise of our products. A specialist will be responsible for providing Product and Content support to pre & post sales News Clients on Desktop (Eikon) and Feed product (Machine Readable/RDP). They play a key role in knowledge sharing and mentoring our existing CSAs. Specialist will respond to incoming Client questions regarding News Offerings for some key/critical accounts. The incumbent of this role will maintain all aspects of the customer relationship, assisting key accounts in various data and product functionality via Phone / emails. The specialist will be managing all pre & post-Sales queries received from our existing/prospect customers. Reports to - Manager, Tick History Support & News Location / Flexible working Bangalore/ Flexible to working in shifts Responsibilities Key Responsibilities Essential Day-to Day Responsibilities Responds to more complex and/or niche issues, resolving as many inquiries as possible on the first call. Works mainly independently to solve client queries and largely follows precedents, having basic knowledge of niche concept. Solves complex issues that may involve interpreting the needs of the customer, resolving solution to the problem, and assessing any downstream impact. Assists new team members in learning the processes and procedures required to deliver excellent customer service. May act as a subject matter expert and provide work direction to resolve a brought up customer inquiry. Ensures the accurate delivery of information and resolution. Participate in BPI/Tasks based Project/Program with positive outcome. Engagement and Participation in Certification program. Collaboration with SAM Group for two-way feedback for client retention. Engage with Product Manager for any "enhancement requests". Provides support for problem resolution including troubleshooting, research, and answering client inquiries on content and delivery platform Gains basic knowledge of specialized concepts and acquires a strong understanding of the business area and products being supported and how they relate to client's informational needs Uses voice of the customer to improve products and services or processes. Key Attributes & Skills 2+ Experience in a customer service preferred. Previous experience in the financial/News industry desirable. The ability to learn and become specialists in products and develop a sound understanding of the financial markets/News they serve. Willingness to undertake additional projects and responsibilities from time to time. Fluent in English, able to use English as working language with internal teams and customers Expert understanding of relevant products and data. Understanding of client needs. Focus on delivering results. Ability to manage high pressure client situations and build trust with the clients. Ability to prioritize multiple simultaneous issues Ability to communicate well with internal and external stakeholders. Excellent interpersonal skills and client management skills Self-motivated, "Find a way to get it done" attitude Outstanding time management skills and attention to details Detail oriented with sound information probing skills. Well-developed analytical skills with that can problem solve and develop solutions. Focused on service delivery Excellent business writing skills Graduation in Finance/Commerce/Journalism Key critical metrics MTTR (Mean Time to Resolve) Customer Satisfaction measures e.g., Net Promoter Score Documentation and Process Adherence (DPA) Audit Quality Parameters Value to Business LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President Master Black Belt, Lean Digital Transformation! In this role, the incumbent will be responsible for owning the transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading changes within the organization using relevant Lean Six Sigma, Analytics & digital tools and methodology along with managing a team. The incumbent must be curious and courageous to challenge the status quo with an eye for detail and should be comfortable to work with cross functional teams. Responsibilities Program lead the design & delivery of the transformation and continuous improvement roadmap for the aligned focused accounts Independently lead high impact projects to deliver prioritized business outcomes See opportunities for value creation, revenue generation/ assurance for client and Genpact Own & deliver on committed efficiency, improvement in accounts through CI lever Mentor and develop talent in the function through LSS DNA building and engagement drives Identify digital led transformation opportunities in existing relationships De-risk operations through deployment of Risk Control & Best Practice framework Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities Coach and mentor Green Belts and Black Belts in Lean Six Sigma methodologies Partner with operations and business leaders to identify improvement opportunities Build and deploy process excellence frameworks across regions/accounts Conduct process assessments and drive root cause analysis for complex issues Track, measure, and report business outcomes and productivity gains Qualifications we seek in you! Minimum Qualifications Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital Result oriented, Works with speed to translate strategy into “measurable” and achieve results Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability Has prior experience of working in global cross functional teams and with senior business partners Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L Preferred Qualifications/ Skills Certified MBB or BB preferred Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience BPO / Shared service experience, Domain expert in F&A processes (R2R preferred) Must be flexible with work timings Has solid understanding of MS office Excellent verbal and written communication skills Ability to simplify complex information for executive-level audiences Skilled in stakeholder management and cross-functional collaboration Experience presenting business cases, project outcomes, and ROI to senior leadership Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Hyderabad Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 10:35:12 AM Unposting Date Ongoing Master Skills List Domain Job Category Full Time