1020 Probing Jobs - Page 32

 Should be capable of handling calls (inbound & outbound)  Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC)and ensure to provide first time resolution  Should be empathetic to customers QRC and have excellent probing and problem-solving skills to handle irate customers  Should dedicate for continuous learning of insurance products, processes and market  Should be a team player and willing to help new and fellow CSRs to come up the curve Should be able to work under pressure situation  Ability to exercise required independent judgement in dealing with situations, in adherence and accordance with the company protocols

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 09.30 PM) Candidates from Noida will be given preference No Transportation will be provided Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Schedule: Fixed shift Monday to Friday UK shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Education: Secondary(10th Pass) (Preferred) Experience: Inbound voice: 2 years (Required) International voice process: 1 year (Required) Inside sales: 1 year (Required) Language: English (Required) Location: Amity University, Noida, Uttar Pradesh (Required) Work Location: In person

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Payments Technology, you'll join our Performance Engineering team, where you can elevate your career in software testing. We're seeking a seasoned professional with 8+ years of experience in performance testing, engineering, and optimization. Your expertise in identifying bottlenecks, crafting test strategies, and enhancing system performance is crucial. This role requires a proactive team player who can collaborate effectively with cross-functional teams to ensure our systems meet top performance and reliability standards. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering* concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Strong backend programming experience in Java/Go, Python and Shell Scripting Extensive experience in performance engineering, performance testing, or a related field. Proficiency in performance testing tools such as JMeter, BlazeMeter, K6 and Gatling. Experience with monitoring tools like Dynatrace or AppDynamics. And, familiarity with Splunk for log analysis and monitorin Proficiency in Java and Java Spring Boot and Experience with Kubernetes for container orchestration. Deep understanding of Developer Workflows and CI/CD process Preferred Qualifications, Capabilities, And Skills Experience with cloud platforms (e.g., AWS/Azure/Google Cloud) is a plus ABOUT US Show more Show less

Company Description Blum-Novotest GmbH is a renowned manufacturer of innovative and high-precision measuring and testing technology. We develop and manufacture solutions to the highest quality standards and the aim of boosting our customers’ productivity. With technology “Made in Germany”. As a family-run company, we have deep roots in the region while also operating an international network of sales and service subsidiaries. From our sites in Grünkraut in Baden-Württemberg and Willich in North Rhine-Westphalia, we supply the machine tool, automotive and aerospace industries as well as the energy and medical technology sectors and numerous other demanding industrial areas across the globe. Role Description This is a full-time on-site Application Engineer role located in Chennai. The Application Engineer will be responsible for providing technical support,Blum Products Installation,CNC Machine Programing to meet customer needs in the machine tool, automotive, aerospace, and other industrial sectors. Qualifications Knowledge of CNC Machine Programming CNC Macro Programming Diploma In Mechanical Engineering/Bachelor's Degree in Mechanical Engineering Minimum 2 Years Experience in CNC Field Basic GD&T Probing System Basic Electrical Knowledge Willingness to travel as needed(Mostly Chennai) Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Alts Platform group, your role will be to spearhead a technical team dedicated to the creation and delivery of industry-leading technology products for a green field project. Leveraging your comprehensive understanding of software, applications, technical processes, and product management, you will manage multiple complex projects and initiatives. You will serve as the key decision maker for your team, fostering innovation and ensuring the successful delivery of solutions. Job Responsibilities Lead a team of high-potential software engineers, delivering high quality software that achieves functional objectives Carries accountability for coding decisions and achieving measures of success Executes creative software solutions, design, development, and technical troubleshooting Develops secure high-quality code, reviews and debugs code written by the team Demonstrate ability to think beyond routine or conventional approaches to build solutions or break down technical problems Identifies opportunities to eliminate or automate remediation of recurring issues Leads evaluation sessions with other internal teams to drive outcomes-oriented probing of architectural designs Mentors and coaches team members, with a focus on building and managing industry leading products exceeding business expectations Required Qualifications, Capabilities, And Skills Formal training or certification on Java programming concepts and 5+ years applied experience Experience leading cross-functional teams of technologists Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced knowledge of front-end languages and frameworks (e.g. typescript/react) Advanced knowledge of server-side languages and frameworks (e.g. Java/SpringBoot) Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages Experience in Microservices architecture Proficient in Database technologies Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Practical cloud native experience – AWS preferred ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda. Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities And Skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Bank's Markets Tech Group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Execute creative software solutions, design, development and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develop secure high-quality production code and reviews and debugs code written by others Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Lead evaluation sessions with external vendors, startups and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Lead communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Add to team culture of diversity, equity, inclusion and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience 8+ years of hands on experience in software development with good knowledge of Java, Spring and AWS technologies. Hands-on practical experience delivering system design, application development, testing and operational stability Proven experience as a Java Developer with a strong understanding of object-oriented programming and solid understanding of Linux operating systems and shell scripting. Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, MSK, ECS, Opensearch ). Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, Security and DevOps practices Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Knowledge of investment banking processes and financial markets, proficiency in the FIX protocol and its application in financial systems. Experience with Python programming and AI/ML technologies is a plus. Experience with GIT, Jira, Confluence, Wiki, microservices architecture and containerization (e.g., Docker, Kubernetes) Understanding of database management systems (e.g., SQL, NoSQL). Certification in AWS or related technologies is a plus. Show more Show less

Job Summary The Director, TSG Information Security, Cyber Threat Management is a position within Bain's Cyber Security Department, whose mission is to define and enable strategies to safeguard the digital assets and integrity of the organization. In this role, the Director understands how security measures align with the overall organizational strategy and will begin to organize and lead in the development and implementation of security controls that adhere to regulatory requirements and best practices. The Director combines a strong level of technical and managerial skills and business alignment to build and guide a growing team and resources across a spectrum of capabilities. The position primarily focuses on the efficient, effective and reliable resolution of Bain's defensive strategy as well as focuses on improving our offensive strategy to help the company meet its overall business objectives. The position therefore must have the technical skills to troubleshoot and resolve complex issues as well as excellent communication and upward management. These measures require taking a leadership position in coordinating activities across the team working with Technical, IT and Cybersecurity leadership. The Director role has expertise and experience in multiple disciplines, including Threat Intelligence programs, Detection and Deterrence systems, Threat Exposure Management, Incident Response, Forensics and Evidence gather and Pro-Active Security probing capabilities (Red/Blue/Purple teaming & Penetration Testing). Principal Accountabilities Monitoring & Detection Oversee and strategize on developing advanced security monitoring, analysis, and correlation platforms to detect cybersecurity events. Direct cross-functional efforts in the identification and in-depth analysis of sophisticated security threats, including malware, APTs (Advanced Persistent Threats), and targeted attacks. Enable a wide range of security tools and technologies, including SIEM, IDS/IPS, or next gen/advanced threat detection solutions. Partner with organizations and vendors to identify and integrate new data sources. Incident Response & Analysis Oversee the ongoing management and evolution of security runbooks and champion for ongoing automation or AI/ML based technologies to increase speed/efficiency. Strengthen Bain’s capability in-depth log analysis, data correlation, and forensic investigations to identify root causes of incidents and improve security measures. Provide strong and clear communications on cyber events and situations with sr. leadership. Ensure alignment in security policies and practices adhere to industry standards and compliance requirements and oversee the validation of the controls. Serve as a subject matter expert in security discussions and decision-making and enable and grow team members skills and experience. Work with the primary goal of building efficiencies in Cyber Threat Management responses and driving down MTTR and reducing overall risk. Threat Intelligence Enable a threat intelligence capability, including open-source intelligences (OSINT), dark web forums, and industry reports to drive awareness and improvement in our defensive posture. Utilize threat intelligence platforms and tools to aggregate and correlate threat data. Drive coordination with intelligence and incident response teams to investigate and analyze security incidents. Develop and refine threat intelligence methodologies and tools. Stay current with industry best practices and new methodologies to enhance the teams capabilities. Vulnerability Management & Threat Exposure Management Work cross-functionally across IT teams and provide leadership and guidance in mitigating threats to Bain. Serve as a subject matter expert in security discussions and decision-making. Build processes to enable regular vulnerability scans on the organization's network, applications, and systems using industry-standard tools Pro- Active Security Testing Experience implementing and operationalizing vulnerability management tools, processes, and best practices. Oversee the classification and prioritization of vulnerabilities based on risk and potential impact. Stay informed about emerging trends and technologies in cybersecurity. Work collaboratively with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Pro- Active/Enhanced Security Testing Partner with colleagues to expand controlled penetration testing technologies and capabilities on networks, applications, and systems to identify security vulnerabilities. Investigate and keep up to date with changes in tooling and advanced attacks in network, cloud and application testing. Analyze and interpret results to identify potential risk as well as evaluate potential impact. Red Team, Blue Team, Purple team exercise leadership experience. Professional Development and Innovation Stay informed about emerging trends and technologies in cybersecurity. Drive collaboration and defensive standards/expertise across Bain, working with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Explore Professional Certifications and work with leadership to plan trainings. Knowledge, Skills, And Abilities Security Monitoring & Incident Detection and Response Strong knowledge of Splunk (or other SIEM tools),CrowdStrike or equivalent EDR/MDR platforms, Windows Defender, Palo Alto Networks, Other AV/EDR tool configuration, Cyberhaven (or other DLP tools) Knowledge of Vulnerability & Attack Surface Management toolsets, Threat Intelligence and Analysis tools, Vendor technical Risk Scoring tools, Deception technologies Knowledge of ticketing, triage and forensics capabilities and toolsets General Skills Great communication skills, with the ability to document and explain technical information clearly. Analytical mindset, with a focus on learning and problem-solving. Ability to work independently and well in a team, showing strong interpersonal skills. Eagerness to learn and adapt to new challenges in cybersecurity. Entrepreneurial spirit, open to trying new approaches and learning from them. Team Management Drive and expand the training and professional development of Security Operations staff. Qualification And Experience Bachelor's degree in a related field (e.g., Computer Science, Cybersecurity, Information Technology) or an equivalent combination of education, training, and experience 10-15 years of relevant experience Experience with Information Security technologies (Firewall, IPS, IDS, SIEM, EDR, CASB, AV, DLP, etc.) Experience with common information security controls frameworks (i.e. ISO, NIST, CIS, or CSA) Global company or equivalent Experience deploying systems or applications Ability to work independently and with teams on complex problems Complex problem solving Ability to work in a fast paced, dynamic environment. Show more Show less

Division, Business or Function - Operations, Data & Analytics Career Stage / Global Grade - Senior Associate, Global Grade 10 Role Title - Specialist, News Role Purpose Specialist, News is a key and valuable link between our product & services offerings and our customers. Combining a thorough knowledge of financial markets and Content, with expertise of our products. A specialist will be responsible for providing Product and Content support to pre & post sales News Clients on Desktop (Eikon) and Feed product (Machine Readable/RDP). They play a key role in knowledge sharing and mentoring our existing CSAs. Specialist will respond to incoming Client questions regarding News Offerings for some key/critical accounts. The incumbent of this role will maintain all aspects of the customer relationship, assisting key accounts in various data and product functionality via Phone / emails. The specialist will be managing all pre & post-Sales queries received from our existing/prospect customers. Reports to - Manager, Tick History Support & News Location / Flexible working Bangalore/ Flexible to working in shifts Responsibilities Key Responsibilities Essential Day-to Day Responsibilities Responds to more complex and/or niche issues, resolving as many inquiries as possible on the first call. Works mainly independently to solve client queries and largely follows precedents, having basic knowledge of niche concept. Solves complex issues that may involve interpreting the needs of the customer, resolving solution to the problem, and assessing any downstream impact. Assists new team members in learning the processes and procedures required to deliver excellent customer service. May act as a subject matter expert and provide work direction to resolve a brought up customer inquiry. Ensures the accurate delivery of information and resolution. Participate in BPI/Tasks based Project/Program with positive outcome. Engagement and Participation in Certification program. Collaboration with SAM Group for two-way feedback for client retention. Engage with Product Manager for any "enhancement requests". Provides support for problem resolution including troubleshooting, research, and answering client inquiries on content and delivery platform Gains basic knowledge of specialized concepts and acquires a strong understanding of the business area and products being supported and how they relate to client's informational needs Uses voice of the customer to improve products and services or processes. Key Attributes & Skills 2+ Experience in a customer service preferred. Previous experience in the financial/News industry desirable. The ability to learn and become specialists in products and develop a sound understanding of the financial markets/News they serve. Willingness to undertake additional projects and responsibilities from time to time. Fluent in English, able to use English as working language with internal teams and customers Expert understanding of relevant products and data. Understanding of client needs. Focus on delivering results. Ability to manage high pressure client situations and build trust with the clients. Ability to prioritize multiple simultaneous issues Ability to communicate well with internal and external stakeholders. Excellent interpersonal skills and client management skills Self-motivated, "Find a way to get it done" attitude Outstanding time management skills and attention to details Detail oriented with sound information probing skills. Well-developed analytical skills with that can problem solve and develop solutions. Focused on service delivery Excellent business writing skills Graduation in Finance/Commerce/Journalism Key critical metrics MTTR (Mean Time to Resolve) Customer Satisfaction measures e.g., Net Promoter Score Documentation and Process Adherence (DPA) Audit Quality Parameters Value to Business LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President Master Black Belt, Lean Digital Transformation! In this role, the incumbent will be responsible for owning the transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading changes within the organization using relevant Lean Six Sigma, Analytics & digital tools and methodology along with managing a team. The incumbent must be curious and courageous to challenge the status quo with an eye for detail and should be comfortable to work with cross functional teams. Responsibilities Program lead the design & delivery of the transformation and continuous improvement roadmap for the aligned focused accounts Independently lead high impact projects to deliver prioritized business outcomes See opportunities for value creation, revenue generation/ assurance for client and Genpact Own & deliver on committed efficiency, improvement in accounts through CI lever Mentor and develop talent in the function through LSS DNA building and engagement drives Identify digital led transformation opportunities in existing relationships De-risk operations through deployment of Risk Control & Best Practice framework Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities Coach and mentor Green Belts and Black Belts in Lean Six Sigma methodologies Partner with operations and business leaders to identify improvement opportunities Build and deploy process excellence frameworks across regions/accounts Conduct process assessments and drive root cause analysis for complex issues Track, measure, and report business outcomes and productivity gains Qualifications we seek in you! Minimum Qualifications Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital Result oriented, Works with speed to translate strategy into “measurable” and achieve results Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability Has prior experience of working in global cross functional teams and with senior business partners Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L Preferred Qualifications/ Skills Certified MBB or BB preferred Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience BPO / Shared service experience, Domain expert in F&A processes (R2R preferred) Must be flexible with work timings Has solid understanding of MS office Excellent verbal and written communication skills Ability to simplify complex information for executive-level audiences Skilled in stakeholder management and cross-functional collaboration Experience presenting business cases, project outcomes, and ROI to senior leadership Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Hyderabad Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 10:35:12 AM Unposting Date Ongoing Master Skills List Domain Job Category Full Time

Job Description: Experience Level: 12+ years. Location: Hyderabad Responsibilities Include: Performing formal and informal targeted “Hunts” to identify vulnerabilities. Actively building and participating in Red Team exercises. Design and execute red team engagements, simulating advanced attack scenarios to identify vulnerabilities and assess the effectiveness of security measures. Conduct penetration tests on networks, applications, and physical security controls. Employing tactics to uncover security holes in user practices and procedures. Develop and execute red team strategies and methodologies to uncover potential security gaps. Analyze and report on findings from red team exercises, including detailed recommendations for remediation. Providing feedback and verification as security issues are fixed. Stay current with the latest security threats, attack techniques, and industry trends. Communicate complex security concepts to both technical and non-technical stakeholders. Collaborate with other security teams to improve overall security practices and incident response capabilities. Be proactive and demonstrate the ability to analyze issues, generate ideas, and initiate action while achieving results. Effectively manages multiple tasks / projects with close attention to detail and meets short turnarounds and deadlines. Collaborate with leadership teams, provide subject matter expertise and insights. Support and guide team members in providing high-quality and actionable intelligence products / deliverables. Support, guide and mentor team members in technical and functional matters The expert in this role will perform analysis of complex security issues and corresponding activities to help mitigate risk. Includes forward looking research, planning and strategy to strengthen our stance against future cyber security threats and attacks, and enhancing our mitigation techniques, processes, and technology solutions. Required skills: At least 12+ years of experience in penetration testing and red team operations. Expert level understanding of Transmission Control Protocol / Internet Protocol (TCP/IP) protocols, devices, security mechanisms and how they operate. Strong understanding of network security threats including APT, botnets, Distributed Denial of Service (DDoS) attacks, worms, and network exploits. Expert knowledge of attack vectors, exploitation techniques, and vulnerability assessment methodologies. Experience with industry-standard penetration testing tools and frameworks. Experience with network probing/testing/analysis tools (Nessus, nmap, burp, wireshark, etc.) Deep technical knowledge of Windows, UNIX and Linux operating systems as both an expert user and system administrator Programming skills that will be used to construct, modify, and execute testing tools including shell (ksh, bash), [g]awk, Python, PERL, regex, .NET Programming, Java, C, C++, C#, PowerShell, curl, Web application development (PHP, ASP.NET, etc.) Comprehensive knowledge of software security testing principles, practices, and tools, experience of vulnerability assessments in a complex environment. Experience or familiarity with vulnerability analysis, computer forensics tools, cryptography principles Excellent teamwork skills for collaboration on analysis techniques, implementation, and reporting. Must be able to work both independently as well as effectively in teams of individuals with a variety of skills and backgrounds. Excellent written and verbal communication skills and have demonstrated ability to present material to senior officials. Highly self-motivated requiring little direction. Demonstrates creative/out-of-the-box thinking and good problem-solving skills. Demonstrates strong ethical behavior. Sense of urgency and attention to detail Flexible to provide coverage in US morning hours on a need-basis, and as required Desirable skills: Strong knowledge of an enterprise architecture Ability to obtain a strong and ongoing understanding of the technical details involved in current APT threats and exploits involving various operating systems, applications and networking protocols. Knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups and both state and non-state sponsored threat actors. Understanding of cloud-based architectures and highly distributed big data architectures Experience with application security testing tools, such as the Metasploit framework and Burp Suite One or more of these certifications CEH: Certified Ethical Hacker CPT: Certified Penetration Tester CEPT: Certified Expert Penetration Tester GPEN: GIAC Certified Penetration Tester OSCP: Offensive Security Certified Professional BS/MS degree in Computer Science, Cyber Security, Engineering, or related technical field Prior experience with Telecom sector. Additional information (if any): Need to be flexible to provide coverage in US morning hours. Weekly Hours: 40 Time Type: Regular Location: IND:AP:Hyderabad / Atria Building, Plot 17 - Adm: Atria Building, Plot No 17 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-60445 Date posted 05/16/2025 Benefits Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits. Paid Time Off Tuition Assistance Insurance Options Discounts Training & Development

Job Summary The Director, TSG Information Security, Cyber Threat Management is a position within Bain's Cyber Security Department, whose mission is to define and enable strategies to safeguard the digital assets and integrity of the organization. In this role, the Director understands how security measures align with the overall organizational strategy and will begin to organize and lead in the development and implementation of security controls that adhere to regulatory requirements and best practices. The Director combines a strong level of technical and managerial skills and business alignment to build and guide a growing team and resources across a spectrum of capabilities. The position primarily focuses on the efficient, effective and reliable resolution of Bain's defensive strategy as well as focuses on improving our offensive strategy to help the company meet its overall business objectives. The position therefore must have the technical skills to troubleshoot and resolve complex issues as well as excellent communication and upward management. These measures require taking a leadership position in coordinating activities across the team working with Technical, IT and Cybersecurity leadership. The Director role has expertise and experience in multiple disciplines, including Threat Intelligence programs, Detection and Deterrence systems, Threat Exposure Management, Incident Response, Forensics and Evidence gather and Pro-Active Security probing capabilities (Red/Blue/Purple teaming & Penetration Testing). Principal Accountabilities Monitoring & Detection Oversee and strategize on developing advanced security monitoring, analysis, and correlation platforms to detect cybersecurity events. Direct cross-functional efforts in the identification and in-depth analysis of sophisticated security threats, including malware, APTs (Advanced Persistent Threats), and targeted attacks. Enable a wide range of security tools and technologies, including SIEM, IDS/IPS, or next gen/advanced threat detection solutions. Partner with organizations and vendors to identify and integrate new data sources. Incident Response & Analysis Oversee the ongoing management and evolution of security runbooks and champion for ongoing automation or AI/ML based technologies to increase speed/efficiency. Strengthen Bain’s capability in-depth log analysis, data correlation, and forensic investigations to identify root causes of incidents and improve security measures. Provide strong and clear communications on cyber events and situations with sr. leadership. Ensure alignment in security policies and practices adhere to industry standards and compliance requirements and oversee the validation of the controls. Serve as a subject matter expert in security discussions and decision-making and enable and grow team members skills and experience. Work with the primary goal of building efficiencies in Cyber Threat Management responses and driving down MTTR and reducing overall risk. Threat Intelligence Enable a threat intelligence capability, including open-source intelligences (OSINT), dark web forums, and industry reports to drive awareness and improvement in our defensive posture. Utilize threat intelligence platforms and tools to aggregate and correlate threat data. Drive coordination with intelligence and incident response teams to investigate and analyze security incidents. Develop and refine threat intelligence methodologies and tools. Stay current with industry best practices and new methodologies to enhance the teams capabilities. Vulnerability Management & Threat Exposure Management Work cross-functionally across IT teams and provide leadership and guidance in mitigating threats to Bain. Serve as a subject matter expert in security discussions and decision-making. Build processes to enable regular vulnerability scans on the organization's network, applications, and systems using industry-standard tools Pro- Active Security Testing Experience implementing and operationalizing vulnerability management tools, processes, and best practices. Oversee the classification and prioritization of vulnerabilities based on risk and potential impact. Stay informed about emerging trends and technologies in cybersecurity. Work collaboratively with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Pro- Active/Enhanced Security Testing Partner with colleagues to expand controlled penetration testing technologies and capabilities on networks, applications, and systems to identify security vulnerabilities. Investigate and keep up to date with changes in tooling and advanced attacks in network, cloud and application testing. Analyze and interpret results to identify potential risk as well as evaluate potential impact. Red Team, Blue Team, Purple team exercise leadership experience. Professional Development and Innovation Stay informed about emerging trends and technologies in cybersecurity. Drive collaboration and defensive standards/expertise across Bain, working with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Explore Professional Certifications and work with leadership to plan trainings. Knowledge, Skills, and Abilities Security Monitoring & Incident Detection and Response Strong knowledge of Splunk (or other SIEM tools),CrowdStrike or equivalent EDR/MDR platforms, Windows Defender, Palo Alto Networks, Other AV/EDR tool configuration, Cyberhaven (or other DLP tools) Knowledge of Vulnerability & Attack Surface Management toolsets, Threat Intelligence and Analysis tools, Vendor technical Risk Scoring tools, Deception technologies Knowledge of ticketing, triage and forensics capabilities and toolsets General Skills Great communication skills, with the ability to document and explain technical information clearly. Analytical mindset, with a focus on learning and problem-solving. Ability to work independently and well in a team, showing strong interpersonal skills. Eagerness to learn and adapt to new challenges in cybersecurity. Entrepreneurial spirit, open to trying new approaches and learning from them. Team Management Drive and expand the training and professional development of Security Operations staff. Qualification and Experience Bachelor's degree in a related field (e.g., Computer Science, Cybersecurity, Information Technology) or an equivalent combination of education, training, and experience 10-15 years of relevant experience Experience with Information Security technologies (Firewall, IPS, IDS, SIEM, EDR, CASB, AV, DLP, etc.) Experience with common information security controls frameworks (i.e. ISO, NIST, CIS, or CSA) Global company or equivalent Experience deploying systems or applications Ability to work independently and with teams on complex problems Complex problem solving Ability to work in a fast paced, dynamic environment.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA). You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals. Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities. As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures. To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Business FunctionDBS Consumer Banking Group is in a unique position to our customers realize thedreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.Job Purpose* A person in this role will ensure awareness of and adherence to processes, policies and codes of conduct laid down for CBG frontline staff. He/she will also be responsible for continuously identifying new areas of focus requiring creation of controls/processes absent or inadequate, process strengthening and additional monitoring. This person’s work will be used for monitoring health (compliance to regulatory and bank standards) and preparing for future risk perceived areas.Key Accountabilities & Job Responsibilities* Ensure achievement of Investment Product Volumes and Revenue objectives of the VRM.* Ensure AMFI certification / EUIN transfer of new joiners and existing team members and timely renewal of the same.* Impart effective training on new product launch / refresher training on investment, alternate and Forex, AML and other mandatory trainings and keep the record of attendance to comply with internal and regulatory guidelines.* Ensure implementation of investment sales process and the investment profile suitability of clients to the products purchased.* Ensure sustainable trail income for the Bank through driving the Mutual Volumes while driving activation of team members for Investment and Forex products.* Provide feedback from market and customers to Central Investment Product team for continuous improvement / ideation for new product and processes.* Ensure timely dissemination of knowledge on products, market updates and fund fact sheets amongst front line team members and Unit Heads.* Track the input activities of team members through client book analysis and align the activities to the desired investment volumes and revenue objectives.* Always ensure customer-centricity, adherence to fair dealing norms and compliance to internal and regulatory guidelines at VRM.* Ensure adequacy of product brochures, addendums and proposal forms at VRM repository and check for replenishment of sales kit of RMs* Ensure complaint resolution within the approved TAT through coordination with Central Investment product team and insurer partners at VRM unit.Requirements* Demonstrated track record in FLOD, managing regulatory and operational risk along with process adherence* Exposure to monitoring of sales processes & regulatory compliance will be highly advantageous* Intensive knowledge of Indian banking and regulatory guidelines* Equipped with knowledge of sales & client interface best practices/industry developments* Minimum 7 – 9 years experience in banking, first line of defence (FLOD), continuous audits and process controls* Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions* Prior exposure to process writing, controls and governanceEducation / Preferred Qualifications* Bachelor’s degree from a recognized university* Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience* Professional qualifications or certifications on process adherence, audits, etc. are desirable but not mandatoryCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrity -en

Management Level I Business Division: EQ Retirement Solutions Business Function / Department: Professional Services Job Title: Pension Systems Configuration Analyst - Jnr Mode of Employment: 6 Months Internship & Permanent Employment Reporting to (Job Title): Pension Systems Configuration Team Leader Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India's strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for Pension Systems Configuration Analysts in a junior capacity to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you are looking to gain experience in configuring and/or testing software platforms with opportunities for promotion after gaining experience on the job. Training and support will be given to help your development. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension 's requirements from an outline of user requirements or from a more detailed feasibility study. Configure, test, implement and maintain specific pension 's elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Calculations configuration Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client 's pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services, mathematics or IT area Demonstrate commercial awareness & an understanding of process efficiency. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Commercial Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Manager, you will be responsible for performing the following tasks to the highest standards: Provide professional, advisory and executive support to the General Manager in meeting strategic goals. Participate in the development and implementation of policies for the department and hotel. Plan and develop marketing strategies and promotion plans. Oversee and assist in the development and implementation of the hotel’s sales and marketing plans. Set clear objectives for the Business Development team, develop individuals’ skills and carry out performance reviews, coaching and training. Monitor and evaluate contemporary sales and marketing initiatives and trends. Responsible for all marketing activities in the hotel. Manage departmental changes and ensure processes and required infrastructure are in place. Conduct market research, establish pricing strategies and sales targets for the hotel. Manage special projects and other business-related enterprises. Ensure efficient utilization of departmental resources. Ensure the development, update and maintenance of promotional materials. Report on the effectiveness of sales and marketing programs. Manage human resources within the department including selection and recruitment, training and development, team building, team member performance planning and review. Ensure team members in the department are aware of their duties and responsibilities. Initiate corrective measures and actions immediately when the well-being and the normal operation of the department or the hotel are being jeopardized. Manage guest relations and client services including guest and client needs, product and service knowledge, sales effectiveness, communication skills, guest and client feedback. Manage departmental expenses and budget. Prepare monthly outlook / forecast for related expenses and return to management as scheduled. Monitor accounts activities and make adjustments when necessary. Implement cost saving methods for the department in line with corporate policy. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully. Ensure team members abide by both the hotel policies and procedures. Ensure files, correspondence and other relevant business documentation are maintained. Liaise with the corporate office to execute and ensure smooth flow of all business development initiatives. Coordinate with all Business Development departments within the company to maximize sales opportunities. Responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. Responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. Participate in Hilton initiated sales and marketing events. Conduct sales promotion trips to target markets. Maintain good rapport and communication in the marketplace locally and overseas. Research, produce, gain agreement to implement and monitor the annual revenue proposal / plan throughout the year, updating as necessary. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International Standards are complied with fully. Respond to changes in the Human Resources function as dictated by the industry, company and hotel. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s Team Member rules and regulations. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Commercial Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Strong selling skills and techniques. Ability to identify needs with the twin acts of probing and listening. Strength of character coupled with determination and self-discipline. High level of self-confidence, enthusiasm and initiative. Ability to deal with different types of people. Experience and exposure in sales / marketing environment. Hospitality qualification or work experience preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Title: Associate Recruiter (US Healthcare recruitment) Work Location: Western Pearl, Hitech City Road, Kothaguda, Hyderabad. Salary range: Up to 4.0 LPA + Performance Incentives (Uncapped) Experience required: 0-3 years (International calling experience is highly preferred) Work timings: 6:30 PM - 3:30 AM IST (Fixed Saturday & Sunday Week offs) Company LinkedIn URL- https://www.linkedin.com/company/synectics-inc./ Join Our Team as a Recruiter We are on the lookout for talented individuals to join our team in Kothaguda, Hyderabad. If you meet these criteria, we want to hear from you. Eligibility Criteria Bachelors or Masters (any discipline - Life sciences background are also eligible to apply) Fresher's are eligible to apply Prior experience in International Voice Process (US/ UK/ Australia) is a plus! Role And Responsibilities Source, identify, and engage top-quality candidates for the US Healthcare industry. Conduct in-depth screening and probe the right questions to understand the candidate's profile and assess them by probing to evaluate candidates' skills and qualifications for the "Phlebotomist role". Collaborate closely with hiring managers to understand job requirements, skills, and qualifications needed for each role. Conduct comprehensive candidate searches through various databases, social media platforms, and professional networks. Perks & Benefits Cab drop facility for women employees (Up to 20 km radius). Comprehensive Health + Accidental + Life insurance. Learning & Development programs. Global exposure to Top Brand clients across various industries. Fast track career growth path for performers from Trainees to Senior managers. Welcome to Synectics ( www.synectics.com ) - your Pathway to Perfect Staffing. Established in 1984, Synectics has become one of the nation's foremost staffing firms, working with a client base that includes some of the leading institutions and Fortune 500 corporations in the United States. 1984 When Synectics was founded in 1984, the world was vastly different-no desktop computers, cell phones, internet, email, or social media. The company began with a bold idea to revolutionize the staffing industry. Today Today, Synectics is one of the nation's most respected staffing firms, serving a prestigious client base that includes leading institutions and Fortune 500 corporations across the United States. WHAT SETS US APART Client Loyalty From our inception in 1984 to the present day, our first clients remain steadfast partners, a testament to the enduring relationships we foster. Employee Dedication With team members boasting over three decades of service, our commitment to staff development and satisfaction is unmatched. Robust Infrastructure Equipped with a seasoned workforce and cutting-edge systems, we seamlessly execute high-quality, high-volume recruitment while safeguarding our workforce's well-being. Tailored Onboarding Our personalized New Employee Onboarding process ensures a smooth transition, emphasizing clarity on co-employment policies and upholding data security standards. Advanced Technology and Security With proprietary systems driving efficiency and security, we pioneer sustainable recruitment practices, laying the foundation for lasting success. Corporate Responsibility Embracing environmental stewardship, economic diversity, and community service, we uphold honesty, ethics, and integrity in all endeavors, earning trust from clients and employees alike. Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Team Lead/Assistant Manager: 1 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 1+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 20 LPA ( As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 01 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: us visa knowledge,us visa understanding,understanding of healthcare requirements,us healthcare clients,us visa process,screening,us employment legal requirements,sourcing,communication,sourcing candidates,punctuality,healthcare recruitment,boolean search,time management,client handling,us visa process knowledge,social media sourcing,communication skills,punctual,team collaboration,us visa terms and processes,recruiter,us healthcare,us healthcare recruitment,excellent communication skills,discipline,candidate sourcing,interview scheduling,sourcing skills,boolean search strings,teamwork,us visa terms and process,candidate screening,us employment law,job portals,sourcing profiles,negotiation,high-paced environment,interview coordination,interpersonal skills,screening profiles,us visa,healthcare,negotiation skills,team player,excellent communication,database management,executive search,job portal search,healthcare recruiting,us visa and employment requirements,cold calling,us visa terms Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Team Lead/Assistant Manager: 1 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 1+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 20 LPA ( As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 01 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: us visa knowledge,us visa understanding,understanding of healthcare requirements,us healthcare clients,us visa process,screening,us employment legal requirements,sourcing,communication,sourcing candidates,punctuality,healthcare recruitment,boolean search,time management,client handling,us visa process knowledge,social media sourcing,communication skills,punctual,team collaboration,us visa terms and processes,recruiter,us healthcare,us healthcare recruitment,excellent communication skills,discipline,candidate sourcing,interview scheduling,sourcing skills,boolean search strings,teamwork,us visa terms and process,candidate screening,us employment law,job portals,sourcing profiles,negotiation,high-paced environment,interview coordination,interpersonal skills,screening profiles,us visa,healthcare,negotiation skills,team player,excellent communication,database management,executive search,job portal search,healthcare recruiting,us visa and employment requirements,cold calling,us visa terms Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: us healthcare,negotiation skills,client handling,us visa knowledge,us healthcare recruitment,us employment legal requirements,us visa terms and process,excellent communication skills,healthcare sourcing,recruiter,screening,interview coordination,understanding healthcare requirements,us visa process,excellent communication,punctuality,database management,job portals proficiency,us visa process knowledge,us healthcare recruiting,us visa terms,candidate screening,healthcare recruiting,negotiation,social media sourcing,time management,boolean search,team player,us visa terms knowledge,executive search,adaptability to new systems,interview scheduling,healthcare,us employment law,boolean search strings,high-paced environment,sourcing skills,us visa and employment requirements,punctual,communication skills,employment legal requirements,communication,cold calling,team collaboration,us visa,teamwork,job portals,discipline,us healthcare clients,sourcing candidates,interpersonal skills,job portal search,sourcing,healthcare recruitment Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: us healthcare,negotiation skills,client handling,us visa knowledge,us healthcare recruitment,us employment legal requirements,us visa terms and process,excellent communication skills,healthcare sourcing,recruiter,screening,interview coordination,understanding healthcare requirements,us visa process,excellent communication,punctuality,database management,job portals proficiency,us visa process knowledge,us healthcare recruiting,us visa terms,candidate screening,healthcare recruiting,negotiation,social media sourcing,time management,boolean search,team player,us visa terms knowledge,executive search,adaptability to new systems,interview scheduling,healthcare,us employment law,boolean search strings,high-paced environment,sourcing skills,us visa and employment requirements,punctual,communication skills,employment legal requirements,communication,cold calling,team collaboration,us visa,teamwork,job portals,discipline,us healthcare clients,sourcing candidates,interpersonal skills,job portal search,sourcing,healthcare recruitment Show more Show less

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Manager, you will be responsible for performing the following tasks to the highest standards: Provide professional, advisory and executive support to the General Manager in meeting strategic goals. Participate in the development and implementation of policies for the department and hotel. Plan and develop marketing strategies and promotion plans. Oversee and assist in the development and implementation of the hotel’s sales and marketing plans. Set clear objectives for the Business Development team, develop individuals’ skills and carry out performance reviews, coaching and training. Monitor and evaluate contemporary sales and marketing initiatives and trends. Responsible for all marketing activities in the hotel. Manage departmental changes and ensure processes and required infrastructure are in place. Conduct market research, establish pricing strategies and sales targets for the hotel. Manage special projects and other business-related enterprises. Ensure efficient utilization of departmental resources. Ensure the development, update and maintenance of promotional materials. Report on the effectiveness of sales and marketing programs. Manage human resources within the department including selection and recruitment, training and development, team building, team member performance planning and review. Ensure team members in the department are aware of their duties and responsibilities. Initiate corrective measures and actions immediately when the well-being and the normal operation of the department or the hotel are being jeopardized. Manage guest relations and client services including guest and client needs, product and service knowledge, sales effectiveness, communication skills, guest and client feedback. Manage departmental expenses and budget. Prepare monthly outlook / forecast for related expenses and return to management as scheduled. Monitor accounts activities and make adjustments when necessary. Implement cost saving methods for the department in line with corporate policy. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully. Ensure team members abide by both the hotel policies and procedures. Ensure files, correspondence and other relevant business documentation are maintained. Liaise with the corporate office to execute and ensure smooth flow of all business development initiatives. Coordinate with all Business Development departments within the company to maximize sales opportunities. Responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. Responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. Participate in Hilton initiated sales and marketing events. Conduct sales promotion trips to target markets. Maintain good rapport and communication in the marketplace locally and overseas. Research, produce, gain agreement to implement and monitor the annual revenue proposal / plan throughout the year, updating as necessary. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International Standards are complied with fully. Respond to changes in the Human Resources function as dictated by the industry, company and hotel. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s Team Member rules and regulations. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Commercial Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Strong selling skills and techniques. Ability to identify needs with the twin acts of probing and listening. Strength of character coupled with determination and self-discipline. High level of self-confidence, enthusiasm and initiative. Ability to deal with different types of people. Experience and exposure in sales / marketing environment. Hospitality qualification or work experience preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Hilton Garden Inn Jabalpur Schedule Full-time Brand Hilton Garden Inn Job Sales and Marketing Show more Show less

Management Level I Business Division: EQ Retirement Solutions Business Function / Department: Professional Services Job Title: Pension Systems Configuration Analyst - Jnr Mode of Employment: 6 Months Internship & Permanent Employment Reporting to (Job Title): Pension Systems Configuration Team Leader Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for Pension Systems Configuration Analysts in a junior capacity to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you are looking to gain experience in configuring and/or testing software platforms with opportunities for promotion after gaining experience on the job. Training and support will be given to help your development. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension’s requirements from an outline of user requirements or from a more detailed feasibility study. Configure, test, implement and maintain specific pension’s elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Calculations configuration Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client’s pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services, mathematics or IT area Demonstrate commercial awareness & an understanding of process efficiency. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA). You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals. Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities. As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures. To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA). You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals. Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities. As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures. To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less