1020 Probing Jobs - Page 21

Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology - Wholesale Credit Risk team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), Java Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Excellent analytical and problem solving skills Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Proficient in building containerized (K8s) software applications using Java 17/21, Spring Framework, ORM and Caching Hands-on experience with SQL and NoSQL databases, Apache Spark, Kafka in Kubernetes environment Familiarity with modern front-end technologies ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the COGT Audit Technology, you are an integral part of an agile team that works to design, enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for designing and implementing critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with internal teams to drive outcomes oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification in software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in System Design and UX. Advanced in React and Angular. Proficiency in Micro Frontend Architecture and continuous delivery methods. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., Responsive Web designing, Cloud Deployment etc.) Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Full Stack Experience. Knowledge in AWS. ABOUT US Show more Show less

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Kolkata - Millenium City, Tower II, 6th Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612399 Show more Show less

Associate AR are responsible for the resolution of errors, rejections and delinquent claims. The Associate AR resolves the claims by analyzing, auditing, and investigating their assigned client’s Accounts Receivable (A/R) process to ensure quality, resolve errors, and provide strategic solutions. Generally, supports a single practice management platform and specialty. Essential Duties & Responsibilities Develop a solid understanding of assigned client’s process in order to strategically review and analyze their A/R functions Conduct regular audits of Medical Billing Specialist claim work for accuracy and quality; manages clean claim ratios for assigned clients Ability to read EOB & identify payments or denials and take end actions to resolve claims in entirety Call US insurances for status on claims Paid, denied, unresolved for further probing; so claims can be worked towards resolution with desired outcome Prepare and analyze reports of audit reviews and performance issues with a focus on identifying trends, instituting continuous quality improvement initiatives, and identifying and providing on-going training opportunities for specialists Log all client issues encountered in internal tracking system, including enhancement requests, bugs, errors, and inquiries. Make management aware of any client issues or problems Modifies process and procedures to prevent claim rework through automation ideas Participate in continuing education of applicable software and hardware Assist with on‐boarding, development, training and mentoring of new hires and less‐experienced associates Experience And Education Bachelor’s degree One (1) to three (3) years months prior experience of US HC RCM AR Function Medical billing knowledge and Healthcare experience Skills, Knowledge, And Abilities Strong verbal and written communication skills Strong analytical skills; ability to conduct research, creatively solve problems, and deal with ambiguity Independent, logical, strategic thinker with high focus and attention to detail Effective written and verbal communication and presentation style Able to read and interpret an Explanation of Benefits (EOB) Able to understand the cause of various denials and should be able to resolve them Solid computer skills, especially Microsoft Outlook, Word, and Excel Able to manage a variety of tasks concurrently Strong customer service skills and interpersonal skills Dedicated, responsible, positive, and professional demeanor Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday This role requires that one can sit and regularly type on a keyboard the majority of the workday This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/or mobile devices The role necessitates the ability to listen and speak clearly to customers and other associates At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers. Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. Show more Show less

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Mumbai - Magnus Towers, 501, 5th Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612377 Show more Show less

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the COGT Audit Technology, you are an integral part of an agile team that works to design, enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for designing and implementing critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with internal teams to drive outcomes oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification in software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in System Design and UX. Advanced in React and Angular. Proficiency in Micro Frontend Architecture and continuous delivery methods. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., Responsive Web designing, Cloud Deployment etc.) Practical cloud native experience Preferred qualifications, capabilities, and skills Full Stack Experience. Knowledge in AWS. ABOUT US

Mercer is seeking candidates for the following position based in their GGN Office This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Metrics, Analytics & Reporting No. of Open roles - 1 What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 6+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Reference Data Analyst, Associate Job ID: R0387941 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-06-13 Location: Bangalore Position Overview Job Title: Reference Data Analyst, Associate Location: Bangalore, India Role Description Reconciliation Transformation Program has a requirement for a project lead/business analyst to support the continuous improvement work stream within CB&S-GTO for building and on-boarding reconciliations onto strategic recon platforms. The SME is responsible for working within the information Transformation group, participating in a team responsible for report generation and data analysis utilizing database management software/tools against various database platforms. In this role you will assist in the development of automated reports, analytical and management reports, and data definitions across multiple computing environments. You will develop technical expertise in data mining and report development methodologies, techniques and tools to ensure deliverables meet the needs of both internal and external business customers. Manage escalations and ensure resolutions on or before time. Plan and manage risks and detail mitigation strategies. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Managing several concurrent projects – all the streams in scope of the program Creation of continuous improvement projects BOW within Reconciliations, Network Management and Financial Market Infrastructure Responsibility for the ‘on-time delivery of projects to time and cost Manage scope of deliveries, manage expectations and ensure clear and concise communication to sponsors, team members and Transformation Lead Project tracking for the related work stream Risk and issue management. Interface with upstream data providers, both in terms of development deliverables and issue escalation Work closely with the Program Manager and program team to ensure on time delivery of Projects. Proactively question and challenge processes and key stakeholders to identify areas of potential inefficiency. Maintains customer focus, provides value addition to stakeholders and ensures prioritization of tasks to manage costs; works collaboratively with all parties to resolve potential conflicts. Drafting and reviewing critical project documents like BRD [Business Requirement Doc], SOP [Standard Operating Procedure], various MIS reports by liaising with Business Operations and Technology teams Establish, monitor and run governance around business reconciliations with respect to production status monitoring, exceptions handling, process/regulation adherence, information collation, presentation and reporting Stakeholder management across board with multiple business operations, technology teams and vendors Reporting on overall program status, outstanding milestones, Issues, risks and dependencies Your skills and experience Skills Knowledge on performing feed analysis for upstream and downstream settlement systems Expertise in building matching rules/logic on Reconciliation Platforms Demonstrable adherence to the Bank’s Values and Beliefs Strong Process/ change management experience with an exposure to control practices Six Sigma Black Belt and Lean certified (Not Mandatory) Inquisitive and probing approach to problem solving and general assessment Ability to work well under pressure in a fast-paced environment and always with professionalism Strong ability to identify process efficiencies, suggest improvements and implement where feasible Good verbal and written communication skills with experience of reporting to senior management Good ability to interact with, collaborate, communicate, and influence individuals at all levels Ability to be open minded, share information, transfer knowledge and expertise to team members Ability to work in an independent capacity without supervision Good to have functional/fundamental knowledge of reconciliations various business lines/products related to Fixed Income/Listed Derivatives/Margin/Treasury/KYC Ops Good to have working/fundamental knowledge of reconciliation tools like TLM/DUCO etc. Good to have working/fundamental knowledge of visual representation tools like Tableau Good presentation skills – reporting and classroom sessions Experience: Hands on experience on strategic reconciliation tools like DUCO and TLM (preferred) Minimum 8 years of Investment Banking (Operations) experience with familiarity of International and domestic financial instruments 3+ years of Reconciliations knowledge (Inter-System and Nostro/Depot reconciliations) and working on change the bank/financial industry projects. Excellent knowledge of Control & Admin (Core Reconciliations) 3+ years project and programme delivery, preferably on platform migrations Ability to work independently & deliver in demanding environment to meet the set target. Team player, highly motivated, practical problem solver Master’s Degree level education – preferred (Not Mandatory) Ability to meet commitments and deadlines whilst maintaining peerless quality. How we’ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Associate - Production Support Engineer Job ID: R0388741 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-06-12 Location: Bangalore Position Overview Job Title: Associate - Production Support Engineer Location: Bangalore, India Role Description You will be operating within Corporate Bank Production as an Associate, Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the BAU support queries from business are handled on priority and within agreed SLA and also to ensure all application stability issues are well taken care off. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Be responsible for your own engineering delivery plus, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of the run book. Drive knowledge management across the supported applications and ensure full compliance Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Technologies/Frameworks: Unix, Shell Scripting and/or Python SQL Stack Oracle 12c/19c - for pl/sql, familiarity with OEM tooling to review AWR reports and parameters ITIL v3 Certified (must) Control-M, CRON scheduling MQ- DBUS, IBM JAVA 8/OpenJDK 11 (at least) - for debugging Familiarity with Spring Boot framework Data Streaming – Kafka (Experience with Confluent flavor a plus) and ZooKeeper Hadoop framework Configuration Mgmt Tooling: Ansible Operating System/Platform: RHEL 7.x (preferred), RHEL6.x OpenShift (as we move towards Cloud computing and the fact that Fabric is dependent on OpenShift) CI/CD: Jenkins (preferred) APM Tooling: either or one of Splunk AppDynamics Geneos NewRelic Other platforms: Scheduling – Ctrl-M is a plus, Autosys, etc Search – Elastic Search and/or Solr+ is a plus Methodology: Micro-services architecture SDLC Agile Fundamental Network topology – TCP, LAN, VPN, GSLB, GTM, etc Familiarity with TDD and/or BDD Distributed systems Experience on cloud platforms such as Azure, GCP is a plus Familiarity with containerization/Kubernetes Tools: ServiceNow Jira Confluence BitBucket and/or GIT IntelliJ SQL Plus Familiarity with simple Unix Tooling – putty, mPutty, exceed (PL/)SQL Developer Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in Follow the Sun model, virtual teams and in matrix structure Service Operations experience within a global operations context 6-9 yrs experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains Good analytical, troubleshooting and problem-solving skills Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

Location Jaipur Employment Type Full time Department Services & Support For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Product Support Specialist (Technical Support Specialist) Location: Jaipur, India Reporting To: Manager, Technical Support Punchh seeks a Product Support Specialist to join our Support team in Jaipur, India. In this customer-facing role, the Product Support Specialist will be trained on the Punchh marketing platform, becoming the primary point of contact for business customers. This position involves assisting with questions and configurations of campaigns, software integrations, and features like loyalty programs and gift card management on the Punchh platform. We are looking for someone who is passionate about customer excellence, with an interest in marketing technology platforms and supporting business customers in the restaurant, convenience store, and retail industries. The ideal candidate should be inquisitive, process-oriented, and solution-driven. What You'll Do: Engage with business customers via phone and email to support the Punchh marketing platform's SaaS application, including Point of Sale (POS) and API integrations. Investigate and troubleshoot technical issues within the Punchh SaaS platform. Understand customers' business needs and objectives for campaigns and segments created on the platform. Flexibility to work Day, Afternoon, or Night shifts (IST hours) with occasional on-call or overtime as needed. What You'll Need: Minimum of 3 years in a technical support or troubleshooting role with SMB and enterprise customers within a SaaS company. Including 3 years of experience in at least two of the following areas: SMTP, DNS, HTML/CSS, Network troubleshooting, API log reading, Mobile App troubleshooting, POS system implementation, and troubleshooting. Experience with marketing technology, loyalty programs, or digital marketing campaigns is a plus. Curious and investigative, adept at asking probing questions to understand and address customer issues. Unleash your potential : Excellent time management skills, with the ability to manage time-sensitive tasks and deadlines. Skill in prioritizing and triaging competing tasks while maintaining customer satisfaction. High customer empathy and commitment to issue resolution. Impeccable attention to detail. Clear and effective communicator on Zoom/Teams meetings and in email. Creative and resourceful problem-solver. Strong sense of accountability and ownership. Bachelor’s Degree in a technical field. Interview Process: Interview #1: Phone Screen with Talent Acquisition Team Interview #2: F2F interview with the Panel Interview #3: F2F interview with the Hiring Manager PAR is proud to provide equal employment opportunities to all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ethnicity, age, disability, citizenship, genetic information, status as a protected veteran, marital status, or any other protected characteristic under applicable laws. PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Cloud Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analysing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyse and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). Required Experience: Seasoned work experience. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Excellent working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Seasoned experience managing platforms including a combination of the following: Windows Server .Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Extensive experience with VMWare proficient with VMWare 6.0, 6.5, 6.7 and 7. Extensive VMware SRM\vROps\VMware TANZU\vCloud Director. ESXi management and troubleshooting issues. Performance and capacity management on VMWare servers and complex health check Work with engineers and project leads to implement new systems, policies, standards and practices Experience in managing enterprise level virtualization infrastructure using VMware product suites. Design, plan, implement, and administer UCS Cisco servers and storage technologies in support of underlying virtualization infrastructure Installing, configuring and integrating servers associated with a VMware virtual infrastructure Hands on Experience on HPE\Dell and Cisco UCS hardware. Good understanding of Storage Infra, Creating technical documents and providing RCA for critical issues. Storage L2 expertise on Pure,EMC, NetApp, Dell, HP etc. (SAN/NAS) Document server administration processes and procedures Good hands on experience on PCA(Private Cloud appliance), ZFS Storage and Linux. Extensive experience and in depth knowledge of NFS, iSCSI and FC technologies Experience in build, troubleshooting at PCA/OVMM end. Exceptional communication skill ESXI command base troubleshooting. Candidates with VMware certification. Troubleshooting ESX issues related to storage, network and performance issues Installing patches and updates to operating systems and applications to ensure optimal performance Creating disaster recovery plans and procedures for responding to major outages or natural disasters affecting the data centre Monitoring server performance to identify problems and make adjustments to improve performance Monitor and tune systems to achieve optimum performance levels Upgrade and Maintain VMWare ESX and virtual servers Work on major severity and complex server issues Performing DR activities using VMware SRM and ZERTO. Migrating Customer VMware infra to New Data centre using Zerto\VMware SRM. Drive RCA preparation and meeting SLA for RCA submission along with planning and implementing fixes / patches Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise and overview Ability to setup of resource pools and a VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring along with VMware High Availability (HA) cluster Proven experience in ESX Server Installation and configuration of virtual switches, network connections and port groups configure Storage Expertise in Virtual Center Installation and configuration and Installation of its components Perform Level 3 Support Esx Operating system Demonstrable experience in Install / Upgrade Esx platform environment Validated understanding to support Level 3 OS monitoring Client Software, Backup and Recovery client, Client Software, automated Security, health checking client, OS monitoring Should have worked on supporting an enterprise class Data Center. Hands on experience with physical server installation The job responsibility also includes: Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyse, and resolve problems effectively to meet established performance metrics. Maintain documented (e.g. Disaster Recovery) procedures for OS Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals. Expert knowledge on Virtualization: VMWare, Microsoft System Center / HyperV Administration Knowledge of TCP/IP, DHCP, DNS and Troubleshooting. Backup Technologies L2 (Rubrik,Veeam, NetBackup) Storage L2 expertise on Pure,EMC, NetApp, Dell, HP etc. (SAN/NAS) Familiarity with development, tools, languages, process, methods and troubleshooting of Microsoft solutions.= ITIL Process knowledge (Problem, Incident, Change Management) Preferred Skill sets from one of the below technologies. Good hands on experience on PCA(Private Cloud appliance), ZFS Storage and Linux. Extensive experience and in depth knowledge of NFS, iSCSI and FC technologies Troubleshoot performance and connectivity issues with PCA and Storage. Clone, snapshot and Template Creation on OVMM. Experience in PCA/OVMM management. Experience in build, troubleshooting at PCA/OVMM end. Experience in DR and Restore. Experience in troubleshooting performance issues. Experience in Managing/Zoning on Brocade and Cisco FC Switches Hands on experience in Firmware/OS upgrades of PCA/OVMM, OVS nodes and ZFS appliances. Good to having knowledge on HPE and Dell. Call logging with vendors Oracle for hardware/software issues. Capacity planning for new builds, DR and Cutover. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Position Overview Job Title: Reference Data Analyst, Associate Location: Bangalore, India Role Description Reconciliation Transformation Program has a requirement for a project lead/business analyst to support the continuous improvement work stream within CB&S-GTO for building and on-boarding reconciliations onto strategic recon platforms. The SME is responsible for working within the information Transformation group, participating in a team responsible for report generation and data analysis utilizing database management software/tools against various database platforms. In this role you will assist in the development of automated reports, analytical and management reports, and data definitions across multiple computing environments. You will develop technical expertise in data mining and report development methodologies, techniques and tools to ensure deliverables meet the needs of both internal and external business customers. Manage escalations and ensure resolutions on or before time. Plan and manage risks and detail mitigation strategies. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Managing several concurrent projects – all the streams in scope of the program Creation of continuous improvement projects BOW within Reconciliations, Network Management and Financial Market Infrastructure Responsibility for the ‘on-time delivery of projects to time and cost Manage scope of deliveries, manage expectations and ensure clear and concise communication to sponsors, team members and Transformation Lead Project tracking for the related work stream Risk and issue management. Interface with upstream data providers, both in terms of development deliverables and issue escalation Work closely with the Program Manager and program team to ensure on time delivery of Projects. Proactively question and challenge processes and key stakeholders to identify areas of potential inefficiency. Maintains customer focus, provides value addition to stakeholders and ensures prioritization of tasks to manage costs; works collaboratively with all parties to resolve potential conflicts. Drafting and reviewing critical project documents like BRD [Business Requirement Doc], SOP [Standard Operating Procedure], various MIS reports by liaising with Business Operations and Technology teams Establish, monitor and run governance around business reconciliations with respect to production status monitoring, exceptions handling, process/regulation adherence, information collation, presentation and reporting Stakeholder management across board with multiple business operations, technology teams and vendors Reporting on overall program status, outstanding milestones, Issues, risks and dependencies Skills Your skills and experience Knowledge on performing feed analysis for upstream and downstream settlement systems Expertise in building matching rules/logic on Reconciliation Platforms Demonstrable adherence to the Bank’s Values and Beliefs Strong Process/ change management experience with an exposure to control practices Six Sigma Black Belt and Lean certified (Not Mandatory) Inquisitive and probing approach to problem solving and general assessment Ability to work well under pressure in a fast-paced environment and always with professionalism Strong ability to identify process efficiencies, suggest improvements and implement where feasible Good verbal and written communication skills with experience of reporting to senior management Good ability to interact with, collaborate, communicate, and influence individuals at all levels Ability to be open minded, share information, transfer knowledge and expertise to team members Ability to work in an independent capacity without supervision Good to have functional/fundamental knowledge of reconciliations various business lines/products related to Fixed Income/Listed Derivatives/Margin/Treasury/KYC Ops Good to have working/fundamental knowledge of reconciliation tools like TLM/DUCO etc. Good to have working/fundamental knowledge of visual representation tools like Tableau Good presentation skills – reporting and classroom sessions Experience: Hands on experience on strategic reconciliation tools like DUCO and TLM (preferred) Minimum 8 years of Investment Banking (Operations) experience with familiarity of International and domestic financial instruments 3+ years of Reconciliations knowledge (Inter-System and Nostro/Depot reconciliations) and working on change the bank/financial industry projects. Excellent knowledge of Control & Admin (Core Reconciliations) 3+ years project and programme delivery, preferably on platform migrations Ability to work independently & deliver in demanding environment to meet the set target. Team player, highly motivated, practical problem solver Master’s Degree level education – preferred (Not Mandatory) Ability to meet commitments and deadlines whilst maintaining peerless quality. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

Job Description The Senior Recruiter is responsible for excellence throughout the recruitment cycle and acts as a brand ambassador for Cytel to candidates. They are focused on delivering top talent for their hiring managers while providing proactive and timely communication on the status of the search. The Recruiter is expected to stay abreast of industry and market specific information or trends that could impact the search. They will act as a mentor to Recruiters as well as other team members. They demonstrate innovation and outside of the box thinking with their search techniques. Responsibilities Finding Candidates: Complete a detailed position intake conversation with the hiring leader to determine position specifications. Timely review of applicants who have applied via the applicant tracking system. Build and deploy effective recruitment marketing campaigns specific to the job opening. Source candidates via resume databases and networking sites using sophisticated Boolean search language. Source candidates via social media channels and deep web sourcing techniques. Generate targeted lists of passive candidates using member subscriptions and technologies. Solicit and pursue referrals from business networks and/or internal referrals. Utilize proprietary software for mobile and email campaigning to talent communities Engaging Candidates Use a sophisticated mix of media to connect with talent community (phone, email, campaigning, network introductions and social media). Provide value propositions uniquely tailored to each candidate situation and interest level in the job. Prepare candidates for interviews; providing logistical information, interview schedule, appropriate attire and expectations for follow up from the recruiter; additional counsel as needed. Ensure all candidates are provided with timely updates concerning the status of their applications and interviews. Throughout the process, keeps a strong pulse on the interest levels and/or concerns of top candidates. Assessing Candidates Conduct professional and thoughtful phone interviews that are infused with industry/role specific probing questions as the conversation/interview dictates. Navigate difficult conversations in order to gather appropriate information. Compare candidate phone interview notes and skills assessments with requisition specifications to determine if the candidate is a match for the role. Apply consideration for factors relative to candidate fit to team and cultural fit. Review background and reference information (if process dictates). Influencing The Hire Keep candidates engaged throughout process up to start date and in coordination with HR peers managing onboarding process. Continuously build talent pipeline to ensure there are multiple candidates in play at all times. Keep hiring manager up to date on any market changes that would impact the hiring process or talent community. Articulate a job offer and drives for candidate acceptance. Partner with the hiring manager to ensure the offer is accepted by the candidate. Service Excellence Strict adherence to all regulations (OFCCP and all other compliance standards set forth). Demonstrate segment/practice/industry expertise. Work to deliver a strong candidate slate for each requisition. Provide accurate and regular reporting of recruiting activities. Identify perceived difficulties with searches and research solutions by collaborating with leadership (and hiring manager as appropriate). Proactively and regularly communicates the status of each search to the hiring manager. Education QUALIFICATIONS Bachelor’s degree in business, management, human resources or related field required. Experience may be considered in lieu of degree. Experience Minimum of five or more years results-oriented recruiting experience working in an in-house or RPO setting. Prior experience in the clinical research environment required Prior experience identifying talent in North America and Western Europe highly preferred Prior experience identifying statistical talent highly preferred Experience with multiple applicant tracking systems required. Experience with SAP SuccessFactors highly preferred. Functional/Technical Knowledge, Skills And Abilities Required Ability to support a large/complex/matrix organization. Ability to showcase niche segment or industry expertise. Ability to employ technologies in the recruiting process that create efficiencies. Adhere to documentation and processes for compliance. Experience utilizing deep web sourcing techniques. Show more Show less

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Position Title : Business Process Analyst Noida, India ROLE SUMMARY The "Business Process Analyst" is part of the Global Optimization & Business Intelligence We work closely with our valued stakeholders (customers, distributor partners and country teams) to drive process optimization and enhancement, and own & manage stakeholder/customer experience on every interaction in a and reduce transactional efforts via effective and efficient processes which help to expedite issue resolution. Key Responsibilities & Deliverables Transition Processes & Delivers highest level of service quality to our internal & external customers in a timely manner Perform Process transition ensuring low effort experience for all stake holders Create Process flow charts , Standard processes operating instructions Define & agreed SLA , TAT of all newly transition processes Own and manage customer experience by providing faster resolution, effortless experience, and better customer connect Demonstrate in a multi-channel contact environment (phone, email, chat, service tickets) Resolve various issues regarding pre-sales, post-sales or order-tracking support by demonstrating ownership/initiative, and Assures change management practices are followed, including communication, training, documentation development, etc. Reduces customer efforts and enhances productivity via process improvements Identifies areas for continuous improvement in existing processes to reduce customer effort, and aligns improvement projects to close shortfalls. Drive the continuous process improvement, and control initiatives. Drives the development and enhancement of measurement and methodologies. Analyzes data to identify root cause problems from repetitive calls/issues, and make suggestions for next-issue avoidance. Identifies & Promotes opportunities for Automation Improves process of Channel Partners (applicable for APCC Group) Establish close partnership with our distributors and learn their operations by visiting / performing your role at their offices. Support In country teams to actively promote utilization of appropriate tools, such as Ecomm & WebUI, that enable effective service delivery by distributor resources. Support In country to Coach & guide channel partners to adopt continuous improvement in their processes that would ultimately improve the quality of service to customers by providing relevant inputs to enhance/optimize the processes. Enhances competency level in a planned manner Keep abreast with the continuing changes within the company, and excel in specific business systems and IT applications Undertake specific knowledge enhancement activities that will make you experienced at multitasking, prioritizing and communicating with impact & influence, to ensure high levels of customer satisfaction. Drives the development and enhancement of measurement, methodologies. Assures change management practices are followed, including communication, training, documentation development, etc. Publish timely dashboards The Essentials - You Will Have Minimum 3-4 years' of experience as Business Process Analyst. Expertise with SAP – CRM, ERP, ECC Willingness for business travel. Knowledge of Rockwell Automation Business Model Desirable Bachelor's Degree in Engineering and/or Post-Graduation Degree/Diploma in Management is desirable. Knowledge of Power BI The Preferred - You Might Also Have Ownership - Takes responsibility for individual performance and aware of team performance goals. Advocacy & Alternate Positioning - Works on assignments that are moderately. Difficult, requiring judgment in resolving issue or in making recommendations. Ability to identify potential issues and bring them to supervisor's attention. Issue diagnosis, Resolution & Next issue avoidance - Promptly notifies manager about any problems that affect his/her ability to accomplish planned goals. Build Organizational Talent - Takes responsibility for individual performance and aware of team performance goals. Process Knowledge & Education - Receptive to coaching and feedback. Channel Navigation - Corresponds clearly in multi-channel environment (phone, email, chat ,service tickets. Proactively contributes to other's efforts and collaborates with teams across functions in the country. Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to customer. Reports to : Team Lead What We Offer Our benefits package includes … Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

Job Description ASSET & WEALTH MANAGEMENT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design. OPERATIONS Operations is a dynamic, multi-faceted segment that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. YOUR IMPACT Do you have deep subject matter expertise and a passion for risk management? We’re looking for a professional to join our Risk & Resilience team specifically focused on the risk within the Wealth Management (WM) Operations area; someone who can proactively hunt for and monitor risk across the supported business units. OUR IMPACT WM Operations Risk and Resilience is a team of Embedded Risk Managers (ERMs) that closely partners with WM Operations leadership and line managers to continuously measure and assess levels of risk for existing and new processes within the subdivision. The ERMs utilize components of the Operations Risk Management Framework to improve consistency of risk measurement and risk assessment practices across the subdivision. WM Operations Risk and Resilience is responsible for coordinating the Operations Risk Management framework activities across our subdivision, with particular focus on risk reporting, remediation, and governance. Other key responsibilities include pro-actively improving the risk and control framework across Operations through more objective control assessments, conducting post implementation reviews, and developing risk training programs and risk management tools. Our team of critical thinkers partners with groups in all areas of the firm to perform data analytics and reporting. The role includes leveraging key contacts in the division, managing senior leadership conversations and driving risk meetings on a weekly basis, facilitating the Risk and Controls Self-Assessment (RCSA) process, performing targeted risk assessments as well as using personal initiative to ensure appropriate judgement in both planning, project, and event management. How You Will Fulfill Your Potential Be a proactive risk manager such as probing when incidents occur and assessing the risks the teams are running by truly embedding in the business. Conduct risk reviews on areas with particular concern and make recommendations/suggestions to socialize and close risk & control gaps. Review and analyze data, generate metrics, and help with ad hoc projects leveraging data analytics. Partner with colleagues across teams around the globe while contributing to and managing various ERM-driven programs. Represent Risk & Resilience on forums to ensure accurate reflection of our functions, controls, and frameworks. Challenge the status quo – challenge the risk and control framework to further enhance the control environment. Identify and drive initiatives that improve the risk and resilience management activities for WM Operations in partnership with Firmwide Operational Risk teams. Partner with the business units to understand the residual risks that exist after issues are identified and resolved. Engaging with Engineering and cross asset teams to achieve this. Risk Analysis – work with the team and other regional/functional Operations groups to identify key risk metrics (e.g., via KRIs) and highlight areas of concerns while working with line managers on remediation efforts. Drive the agenda and conversations in risk meetings. Risk & Control Self-Assessment (RCSA) – work with line managers in ensuring the RCSA risk and control templates reflect the current risk environment and vet through RCSA issues raised to ensure proper remediation is in place. Work closely with embedded risk managers in other locations to share key initiatives and best practices; promote partnership with the wider Risk Management organization. Skills & Experience We’re Looking For This role requires a self-starter who can work independently and liaise with various Operations and Federation teams globally. Solid experience and prudent knowledge in the Firm’s operational processing and control requirements are required together with strong interpersonal and analytical skills for this role. Basic Qualifications Excellent communication skills with ability to clearly articulate issues and ideas with different levels across key stakeholders. Must possess ability to engage with and influence stakeholders outside of their direct control. Strong control mindset with a passion for risk management Strong analytical skills with an ability to understand complex workflows, and excellent attention to details. Must possess the ability to perform data analytics using metrics to identify trends and themes. Should have proficiency in Excel and SharePoint, and the ability to take data-driven decisions. Demonstrates strong technical skills required for the role, takes initiative to broaden his/her knowledge, and demonstrates appropriate financial/analytical skills. Sound time management skills to be able to effectively prioritize and multi-task. Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks. Proven track record of improving processes and demonstrating successful teamwork. Proven ability to effectively manage operational risks and to develop control enhancements. Good interpersonal skills to build strong relationship with key stakeholders within and outside of Operations. Good influencing skills to work with the Operations team in challenging the status quo and continuously enhancing the control environment. Demonstrated ability to be Innovative and generate ideas and suggestions. Possesses experience looking for new ways to improve current processes and develop creative solutions that are grounded in reality, and have practical value. Preferred Qualifications Knowledge of business intelligence tools such as Alteryx and Tableau. Strong project management skills. Solid knowledge & experience in the Financial Services industry. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2024. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Show more Show less

POSITION: Healthcare Executive (HCE) EMPLOYMENT TYPE :FULL TIME / PERMANENT WORK LOCATION :BANGALORE Job Summary As a CSR, you will be part of an exciting and vibrant team environment, working towards betterment of the organization and striving your best to achieve your career objectives and goals. You would follow all training guidelines and deliver your responsibilities in an expected manner, you will acquire all necessary information while making outbound calls and will document the same as per your training. You will capture any process improvement steps and review the same with your team leader or manager. CSR Skills And Qualifications Strong oral and written communication skills, good typing skills, customer service skills, motivational skills, results-oriented, sales skills, self-motivation, strong relationship building, excellent listening skills and the ability to ask probing questions. Responsibilities To answer and make calls within the set standard. To provide accurate information to callers. To provide exceptional customer service. To acquire all necessary process information. To stay updated with protocols as per process. To document all call information according to standard operating procedures. To maintain and improve quality results by adhering to standards and guidelines. To Learn Additional Responsibilities To Grow Within The Organization. To follow up customer calls where necessary. To learn multiple processes. To report unresolved call issues to the supervisor. Skills Required Knowledge of customer service practices and principles Excellent data entry and typing skills, 30wpm. Team player with strong listening and interpersonal skills Superior listening, verbal, and written communication skills. Quality-oriented individual with the ability to rapidly learn. Specific Qualifications 12 years of education mandatory. Excellent communication skills. Communication Skills Must demonstrate strong oral, written, and interpersonal communication skills. Must perform duties in a self-directed manner with minimal supervision or direction. Must demonstrate the ability to influence without direct control and/or authority. Must demonstrate the ability to work independently and prioritize multiple objectives in a rapidly changing environment. Must possess the ability to organize, analyze and interpret statistical information. Compensation & Benefits For the right candidate, we are ready to provide an extremely competitive salary and added incentive bonus potential. Provides An Attractive And Complete Benefits Package Accidental Death & Dismemberment Insurance Training and certification assistance Employee referral bonus program Vertical and Lateral appraisals Show more Show less

Skillset : Lean Six Sigma Master Black Belt Experience : 15 - 20 Years Job Location : Tiruvallur (Chennai) Responsibilities • Designing and developing Six Sigma programs, including supporting systems and tools, for quality and business process improvement. • Leading and managing Six Sigma project portfolios to achieve measurable business process improvements. • Providing technical training and guidance for Green Belt professionals on the planning, development and implementation of Six Sigma projects. • Employing Six Sigma methodology into organizational operations to meet business goals and objectives. Skill Descriptors Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development. Level Extensive Experience: • Applies feedback and changes behavior accordingly. • Learns new concepts, processes and tools applicable to the needs of the entire unit. • Develops and monitors programs that integrate learning with practice opportunities. • Helps others understand their learning styles and how to use them in self-development work. • Maintains a network of professional contacts, internal and external. • Demonstrates grasp of new information and its implications. Analytical Thinking : Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge : • Approaches a situation or problem by defining the problem or issue and determining its significance. • Makes a systematic comparison of two or more alternative solutions. • Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. • Identifies the major forces, events and people impacting and impacted by the situation at hand. • Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Influencing : Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Working Knowledge: • Develops basic persuasive arguments. • Discusses organizational culture around providing input on decisions. • Uses active listening skills and probing techniques to surface opportunities to influence. • Identifies who the decision makers are and how they receive information. • Regularly presents ideas or suggestions to associates in persuasive terms. Interpersonal Relationships : Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: • Explains impact of interactions with individuals and groups. • Identifies roles and responsibilities for self and others. • Demonstrates an understanding of alternative points of view. • Collaborates with departmental associates and management. • Adapts interaction style to situations and people. Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: • Identifies and documents specific problems and resolution alternatives. • Examines a specific problem and understands the perspective of each involved stakeholder. • Develops alternative techniques for assessing accuracy and relevance of information. • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. • Uses fact-finding techniques and diagnostic tools to identify problems. Process Improvement : Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. Level Working Knowledge: • Defines the critical workflow for executing key processes. • Identifies process problems that limit performance. • Implements methods for improving and establishing controls for critical processes. • Focuses on the most significant problems to maximize efficiency gains. • Surfaces systemic problems to be addressed at the organizational level. Project Management : Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Working Knowledge: • Provides input for Gantt or PERT charts or their equivalent to track project progress and status. • Under guidance, plans and estimates simple projects. • Assists in detailed project plans including cost, schedule, and resource requirements. • Obtains information from stakeholders during the planning stage of a project. • Produces standard project status reports. Six Sigma Methodology : Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes. Level Working Knowledge: • Analyzes business priorities for selecting potential critical metrics. • Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance. • Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools. • Resolves routine problems in a cost effective manner. • Reports deviances from process improvements. Regards, Bala Show more Show less

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the COGT Audit Technology, you are an integral part of an agile team that works to design, enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for designing and implementing critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with internal teams to drive outcomes oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification in software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in System Design and UX. Advanced in React and Angular. Proficiency in Micro Frontend Architecture and continuous delivery methods. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., Responsive Web designing, Cloud Deployment etc.) Practical cloud native experience Preferred qualifications, capabilities, and skills Full Stack Experience. Knowledge in AWS.

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in English Language Preferred qualifications Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 12, 2025, 11:56:11 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

About us: We are a revolutionary B2B Ed-Tech startup based out of Noida, India. We help educators and content creators embark on their digital teaching journeys by providing them with a platform that empowers them to seamlessly transition online, offering live classes, storage solutions, transaction features, content monetization, and much more – all in one super app.📱 We recognized the potential of educators and content creators, not just across India's tier 1 and tier 2 cities, but beyond, and became their secret “weapon of mass instruction”. 🌏 What sets us apart? 🌟 We thrived in the post-pandemic era. Today, we support a whopping 1 lakh+ educators and content creators from over 3,000 towns and cities. We have educators from test prep categories to new-age content creators teaching personal finance, cooking, digital marketing, organic farming, and many more, breaking barriers and reaching students globally using their own branded apps. Their growth has been meteoric, with some of them seeing revenue growth of more than 10X of what they did pre-Classplus. 📈 We’re series-D funded and have marquee investors including Alpha Wave, Tiger Global, Sequoia Capital's Surge, Times Internet, Blume Ventures, and GSV Ventures put their faith in us.💰 Do you want to work with people who are creative, fun, and dynamic? Do you have what it takes to help us take this rocketship even higher? Find out below! Inside Sales Manager Job Overview: We are seeking a highly motivated, Individual Contributor and results-oriented Inside Sales Manager to join our dynamic team. As an Inside Sales Manager, you will be responsible for identifying and pursuing new business opportunities, building, and nurturing relationships with clients. Expectations from Candidate: 1-3 years of Inside Sales experience Skills required: Probing, Objection handling, Negotiation, Convincing Skills Must have done the end-to-end sales, from lead generation to conversion. Must have done sales on call but should be open to customer meetings too. Basic technical knowledge is important, should be able to understand how technology works. SaaS Product company experience is preferable. Street Smart and positive attitude Excellent communication skills Self-motivated and target-driven, with the ability to work independently and as part of a team. Proficiency in using CRM software and other relevant tools. Someone who LOVES SALES, would be the right candidate for us :) Responsibilities: Convert given leads into sales. But you will do lead generation too. Give a demo of the product and features as per the customer's requirement on Calls/ Google Meet/ Zoom Maintain the meeting-to-conversion ratio. Be available for your customers to provide them services if required or redirect them to the right department. Being a Part of the Clan! At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for! It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams) ; you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers ! ✊🏼❤️ Are you a go-getter with the chops to nail what you do? Then this is the place for you. Show more Show less

Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less