Portfolio Manager Credit Cards

As a Credit Card Portfolio Manager, you will be responsible for managing and growing the credit card portfolio by monitoring key metrics, developing strategies to enhance customer lifetime value, and reducing attrition rates. You will collaborate with the marketing team to design and drive portfolio strategy, identify opportunities to increase credit card usage, and implement campaigns, rewards, and benefits to engage customers effectively. You will also be involved in identifying and prospecting new alliances to expand the credit card portfolio. Managing the end-to-end partnership process, negotiating commercial agreements, and working with partners to implement offers will be key aspects of your role. Your ability to analyze customer data to derive insights on spend patterns, retention drivers, and risks will be crucial in making informed decisions. Collaboration with cross-functional teams is essential in this role. You will work closely with the tech team to enhance customer experience, align with operations and customer service teams to resolve issues, and partner with risk and compliance teams to ensure regulatory compliance. To qualify for this position, you should have 3 to 6 years of experience in credit card portfolio management within fintech or banks. A strong understanding of credit card lifecycle management, customer segmentation, and portfolio profitability is required. Experience in forging alliances and partnerships in the financial services sector, as well as hands-on experience with data analysis and reporting, are valuable assets. Excellent communication, negotiation, and stakeholder management skills are essential for success in this role. The location for this position is Andheri, Mumbai.,