393 Performance Monitoring Jobs - Page 13

We are seeking an experienced and motivated Customer Care Team Coordinator to oversee our customer service operations across multiple locations. The ideal candidate will be responsible for managing a team of customer service representatives, ensuring high-quality service delivery, and enhancing customer satisfaction. Key Responsibilities: 1. Team Management: Supervise and lead customer care teams at various locations, providing guidance and support to ensure exceptional service. 2. Training and Development: Develop and implement training programs for customer service representatives to enhance their skills and knowledge. 3. Performance Monitoring: Monitor team performance and customer feedback to identify areas for improvement and implement necessary changes. 4. Communication: Act as the primary point of contact between customer care teams and management, facilitating effective communication and collaboration. 5. Excel Proficiency: Utilize Excel for data entry, analysis, and reporting. Create and maintain spreadsheets, charts, and graphs to support decision-making processes. 6. Software Knowledge: Demonstrate proficiency in various software applications, including customer care calling systems and IVR (Interactive Voice Response) systems, to enhance customer service and streamline workflows. 7. Industry Knowledge:expertise in the pathology industry to educate clients on services, products, and best practices.Stay up-to-date with industry trends, regulations, and advancements to provide informed support to customers and the sales team. 8. Issue Resolution: Address escalated customer inquiries and complaints, ensuring timely and satisfactory resolution. 9. Reporting: Prepare and present regular reports on team performance, customer satisfaction metrics, and operational efficiency to management. Qualification: - experience in customer service or customer care coordination, preferably in a multi-location environment. - Strong leadership and team management skills. Skills Required: - Excellent communication and interpersonal skills. - Strong problem-solving abilities and the capacity to handle challenging customer situations. - Ability to effectively manage software systems - Ability to work effectively in a fast-paced, dynamic environment. Working Hours: 9 Hours (10am to 7pm) Weekly off - Rotational 2 Years Customer Care Team Coordinator to oversee our customer service operations across multiple locations.

Drive channel sales & retail distribution in South India. Set up & expand distribution, appoint/manage partners, track performance, implement schemes, optimize inventory & compliance, and build strong trade relationships for sustained business growth in appliances. Responsibilities: Strategic Channel & Retail Management: Develop and execute comprehensive strategies to drive sales through existing channels and expand retail distribution across South India for appliance products. Distribution Network Expansion: Identify, evaluate, and appoint new distributors and retail partners to strengthen and broaden the company's reach in the assigned region. Partner Relationship Management: Build and maintain robust, long-term relationships with key channel partners, distributors, retailers, and other trade stakeholders. Performance Monitoring & Target Achievement: Set challenging sales targets for the region and individual partners, continuously track performance, and implement corrective actions to ensure consistent achievement. Scheme Implementation & Optimization: Effectively implement trade schemes, promotional activities, and marketing initiatives to boost sales and market share. Monitor their effectiveness and propose improvements. Inventory & Compliance Management: Collaborate with partners and internal teams to optimize inventory levels, minimize stock-outs, and ensure compliance with company policies and market regulations. Team Leadership & Development (if applicable): Recruit, train, motivate, and manage a high-performing sales team within the region (if applicable), fostering a culture of excellence and accountability.

About us: Kantar is the worlds leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantars 25,000 people based in more than 100 countries help the worlds leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world. Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, advanced analytics and tailored solutions to inspire successful decisions by leading organisations worldwide. Worldpanel turns purchase behaviour into a competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG. Purpose of the role: A new role is being created by Kantar Worldpanel India team, who uses technology and analytical tools to link real purchase data with impactful and high- quality data which inspire successful decisions. We are looking for someone who aspires to the same growth as us and joins us in developing the Data Quality solution in a fast-changing market working alongside our commercial teams and internal research team to help our clients solve their business challenges. Playing a leading role in the delivery of strategic quality management is a critical part of the business to ensure consistent quality standards and methods, deliver strategic transformational projects and drive continuous improvement for the growth of the business and excellency of operations. This is a full-time, role based in Mumbai. WHAT'D YOU DO: (1) On a day-to-day basis, Act as custodian of project quality in all strategic and operational plans through experience and knowledge on consumer panel research operations. Accountable for tasks such as panel health & stability, sample designs, impact and pick up analysis factor creation etc. Maintain a strong, collaborative relationship with Client Service through data-driven decision making. (2) Quality Standards and Policies Implement and help define quality standards and policies, including KPI definitions for purchase quality management. Provide textual definitions and management standard information for Operations (OP) to implement. (3) Data Quality Assurance Act as the quality guardian for all consumer panel research Ensure good data quality before sending it to clients or uploading it to systems. Efficiently and timely investigate and resolve client data queries. Investigate problematic root causes and process flaws and provide solutions. (4) Panel Health and Sample Design Take responsibility for panel health, stability, sample design, and analysis factors. Own the sourcing and application of Universe data and its ongoing implementation. Provide annual Universe information and offer explanations for any changes. (5) Performance Monitoring and Auditing Audit local operational processes, define and monitor monthly results, and forecast to achieve panel and delivery targets. Regularly review and provide feedback on KPIs to OP teams. (6) Process and Improvement Maintain all procedures related to quality, including mechanisms for purchase management. Continuously identify areas for improvement and propose corrective actions. Monitor and review quality assurance. (7) Training and Education Educate Client Service (CS) and Operations teams on statistical data limitations according to sample sizes and sample design. Provide regular, high-quality local training content. (8) Collaboration and Communication Maintain strong collaborative relationships with customer service through data-driven decisions. Ensure all queries/issues are kept on track and solved on time, following local and regional processes. (9) Long run, you will.. Implement and help define quality standards and policy. Own the local audits of operating procedures, define & monitor monthly results, and forecast to achieve panel & delivery targets. Troubleshoot, resolve, remedy and overhaul where needed process defects which result in under-performance or non-delivery. Own and deliver local quality content training regularly. Productions of the above data matching, fraud detection, and data inference, by putting it into a technological environment Develop algorithm as well as statistical models to match and maximize the current data usage/automation. WHAT'D YOU BRING: Personal traits: stimulated by creative problem solving, comfortable with number, comfortable with ambiguity, work well autonomously but also happy to sit as part of a team, can focus on one specific task and not getting bored by the task, willing to learn and able to learn fast. Professional skills: excellent analytical skills; strong communication as youll need to explain the complex technical issues to people who might not have the data analysis or quality background; influencing the others in a rational way; creative thinking and solution-oriented; familiar with SPSS, Python or R, SQL , analytical innovation and automation ; computer coding skill is a plus but definitely a must-have. Minimum 2 tools knowledge is required. Academic background: Bachelor degree or above. Those who majored in Mathematics, Statistics and have certification in data quality might find quicker assimilation to the role but we do not intend to limit the range at all. Fluent in both English and Hindi. Work experience: Mini 8 years of work experience is preferred. If you have customized research experience before, or worked in a data analytics and research or statistics role, that would be a preferential advantage. Ability to communicate clearly and confidently, spoken and written, to levels of business locally and with Regional Quality team and peers in other markets. Ability to be self-motivated and independent as well as teamwork. Able to work under pressure to tight deadlines. With the following qualities Inquisitive, with critical thinking, and demonstrate a genuine passion for consumer behaviour. Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions. Is proactive, optimistic, and willing to get involved to achieve the team's goals and objectives. Is highly collaborative and adaptable with the ability to work effectively within different cultural and technical environments. Possesses outstanding communication and interpersonal skills in order to comfortably connect with partners at all levels across the organization and facilitates discussions in a constructive manner.

Financial Planning & Management Lead to oversee budgeting, forecasting, audits, financial controls; liaise with officials; and lead team performance through coaching and mentoring. Provide timely financial analysis to management. Required Candidate profile Strong understanding of accounts, finance, taxation, and secretarial duties. General management experience is essential. Excellent interpersonal, people management, and leadership skills required.

The Center Coordinator / Administrator will be responsible for the day-to-day operations of the rehabilitation home. This role ensures that all administrative, clinical, and support activities are efficiently carried out in compliance with relevant standards and policies. The ideal candidate will have strong organizational, communication, and leadership skills to foster a compassionate, safe, and effective rehabilitative environment. Administrative & Operational Management: Oversee the daily operations of the rehabilitation center. Ensure all facilities are clean, functional, and meet health and safety regulations. Maintain and update records including client files, staff schedules, inventory, and financial data. Coordinate maintenance, repairs, and procurements for the facility. Client Services & Support: Ensure all clients receive quality care and services as per rehabilitation protocols. Serve as a point of contact for clients and families, addressing concerns and providing information as needed. Monitor admission and discharge procedures in coordination with medical and counseling staff. Staff Coordination & Supervision: Schedule and coordinate shifts for all staff including medical professionals, counselors, and support staff. Organize team meetings and training sessions. Assist with recruitment, onboarding, and performance monitoring. Compliance & Quality Assurance: Ensure compliance with local laws, licensing requirements, and professional standards. Implement and monitor standard operating procedures (SOPs). Prepare reports for management or regulatory bodies as required. Community & Stakeholder Engagement: Liaise with healthcare providers, government bodies, NGOs, and community partners. Organize outreach and awareness programs when needed. Represent the center at meetings and community events. Requirements Any previous work experience of admin role in hospital/rehabilitation homes. Must Know Kanada ","

Description: Tool Expertise Proficient in performance profiling using Selenium with Browser Mob Proxy , and Chrome DevTools (Performance, Network, Memory tabs). Skilled in load testing using Apache JMeter. Test Design Execution Expertise in designing and executing various test types: Load, Stress, Spike, Soak, and Scalability tests. Capable of simulating high concurrency scenarios, managing TPS/RPS, and capturing critical performance metrics like response time, throughput, latency, and error rates. Monitoring Bottleneck Analysis Experienced in using AWS X-Ray and CloudWatch for performance monitoring. Skilled in identifying bottlenecks through CPU/memory profiling, GC tuning, and analyzing thread/connection pool saturation. Strategy Planning Strong ability to define Non-Functional Requirements (NFRs) and KPIs. Competent in creating comprehensive performance test plans including goals, scenarios, tools, and data setup. Experienced in estimating peak load, concurrency needs, SLA targets, and ensuring test-production environment parity. Level of Experience India Additional Details Level of Experience India : c. 4 - 6 Years Job Profile Name : Software Development Engineer 45 Job Grade : 45

Aster Pharmacy (India) is looking for Executive.operations.Aster Mother Hospital, Areekode to join our dynamic team and embark on a rewarding career journey Strategic Planning: Developing and implementing operational strategies aligned with the organization's objectives and goals Process Improvement: Identifying opportunities for streamlining operations, optimizing processes, and enhancing efficiency Resource Management: Allocating resources effectively, including manpower, equipment, and materials, to support operational needs Performance Monitoring: Analyzing key performance indicators (KPIs) to track operational performance and make data-driven decisions Team Leadership: Leading and supervising operational teams, providing guidance, setting objectives, and fostering a positive work culture Quality Assurance: Ensuring that products or services meet quality standards through effective quality control measures Cost Management: Monitoring operational costs, identifying cost-saving opportunities, and managing budgets efficiently Skills and Qualifications:Operations Management: Strong understanding of operational processes, management methodologies, and best practices Leadership Skills: Ability to lead teams, set objectives, and drive operational excellence Analytical Thinking: Proficiency in analyzing data, identifying trends, and making informed decisions Communication Skills: Excellent communication and interpersonal skills to collaborate with teams and stakeholders Problem-Solving: Capacity to address operational challenges and implement effective solutions Strategic Thinking: Ability to align operational strategies with organizational objectives and long-term plans

Job Title: Global Process Specialist - Purchasing Location: Hyderabad About the job: At Sanofi we chase the miracles of science to improve people s lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofi s Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. This position is part of the P2P Global Process Owner team within the Sanofi Business Services (SBS) organization reporting to the Global P2P Purchasing Operations Lead. The purpose of the Global P2P Purchasing Support Expert is to provide globally an accurate Support of Purchasing solutions and processes. Also, the position is responsible to manage and maintain globally the eBuy system business configuration (Coupa platform) and assist with data analysis and reporting. The Coupa System Expert will also be responsible for day-to-day task management and provide regular status updates and escalate issues as needed. The Global P2P Purchasing Support Expert belongs to the L3 Purchasing Business Support team in P2P and delivers a sustainable and compliant support process: functional tool/solution expertise, support and guidance on Purchasing tools, systems and processes. Concretely the Global P2P Purchasing Support Expert will manage Centralization of sensitive systems configuration to reinforce global standards and P2P/Purchasing Core Model. Recurring Activities: User Access Management, Ticketing, Sanity Checks & Core Model alignment, etc. Reporting factory and KPI Management Internal Control Process & SoX Audits (P2P mitigating controls, internal and external audits).The Global P2P Purchasing Support Expert will work closely with colleagues in the SBS team as well as the Global Digital/ITS teams to prioritize user experience and support services. Main responsibilities: L3 Business Support and recurring activities: Provide Purchasing Process & Systems expertise and support via ticketing tools (C2R, One Support Portal, ServiceNow). Manage incoming tickets, issues or queries. Act as business P2P Purchasing specialist also with an end-to-end view on the Purchase-to-Pay Process (PR, PO, GR, Invoices). Able to clearly articulate solutions to complex technical problems in a clear and simple way. Support and guide eBuy Support teams (L2) all over the world to improve their skills and knowledge. Support internal testing, projects and system upgrade activities. Manage hyper care periods after project go-live: support system issues/queries from business users. Identification of potential improvements to reduce the P2P Purchasing support cycle, Seek resolution of tickets at L1 or L2 level through communication, FAQ, technology support. Enhance and maintain the C2R Knowledge Base (One Support Portal P2P Purchasing articles). Handle escalations from Level 2 support team in collaboration with the Global BPO & P2P Support Model Lead. Provide centralized reporting and on-demand analysis (Reporting Factory on transactional data). Maintain training documentation accordingly to the last enhancements and tools upgrades. Provide KPIs on ticket resolution and internal SLAs. Provide subject matter expertise to ensure effectiveness and correct adherence to global policies, procedures and the P2P Core Models. Promote/enforce agreed P2P Core Model standards and best practices ensuring the proper alignment within the regions according to the Global P2P & C2R Strategy. Contribute to enhance existing support strategies to improve customer interaction in coordination with the P2P BPO & Support Model Lead. Coupa Purchasing Module System Global Business Configuration/Administration: Manage functional/business eBuy and/or P2P Purchasing systems global configuration worldwide. Manage Configuration Master Data taxonomy in the application in line with SAP configuration. Create, update and maintain approval workflow configuration. Create, update and maintain legal entities setup in the tool ensuring configuration consistency. Serve as a subject matter expert for the Coupa application, performing user training and maintaining required documentation in coordination with the Global P2P Purchasing Solutions Lead. Assist the P2P business community in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals. Work closely with Global Digital/ITS and with the Global P2P Purchasing Solutions Lead to escalate performance and functional issues with Coupa vendor product support. Provide subject matter expertise to ensure effectiveness and correct adherence to global policies, procedures and the P2P Core Models. Audits, Internal Control Process Management and Compliance (Sox tools): Execute and manage the P2P Mitigating Controls (Sox controls) in Purchasing Tools, in line with P2P SOPs and Internal Control Manual. Strong Coordination/alignment to ensure guidance and compliance by all countries worldwide. Contribute to local or regional audits in regard to P2P.Manage Sox Central Audit. Contribute on Purchasing Systems Implementations and Coupa Release Upgrades: Contribute on P2P Purchasing projects by managing the required eBuy/P2P systems configurations. Contribute on the internal department projects or Global P2P projects requiring his/her tool expertise. Support internal testing, projects and system upgrade testing activities to ensure business requirements are met. Manage hyper care period: support system issues/queries from business users after go-live. Contribute on the Coupa Release Lifecycle and/or Change Requests on P2P Purchasing processes & systems in coordination with the Global P2P Purchasing Solutions Lead. Global P2P Support Model and Performance Monitoring: Promote/enforce agreed P2P Core Model standards and best practices ensuring the proper alignment within the regions according to the Global P2P & C2R Strategy. Contribute to enhance existing support strategies to improve customer interaction in coordination with the P2P BPO & Support Model Lead. About you: Experience: At least 5 years of tangible customer service experience in advanced support functions roles (supporting functionally Coupa, SAP MM and/or P2P tools). Demonstrated transversal mindset and ability to work across processes, geographies, languages, cultures, business maturity levels. Skilled at working effectively and professionally with all business stakeholders at a regional or global level. Ability to work efficiently; deliver high level of user experience service and proven track record of managing assignments with strict deadlines. Technical and Soft skills: Sound experience in Customer Support related positions. Demonstrated strong focus on P2P systems functional administration and bug fixing (Level 3 Business Support). Good understanding of P2P and Purchasing processes and systems. Experience with ServiceNow and/or ticketing systems. Experience with Coupa Platform (PR to GR) (support, configuration, bugfixing). Experience with delivering service reporting - KPIs, SLAs, etc. Proven efficient analytical skills; attention to detail, diligently follow up on many items that are simultaneously in various stages of completion. Strategic thinking and process impact understanding. Rigorous, structured and methodical. Microsoft Office advanced Level in Excel, Word and PowerPoint. Coupa Platform Certification and Coupa Analytics Certification (it is a plus). Education: Engineer Degree (IT or equivalent) or master s degree in business administration or finance. Language skills : Excellent written and oral communication skills. highly proficient in spoken and written English

Experienced as an Opsramp Developer/Architect Hands-on experience with Prometheus, OpenTelemetry Experience with data pipelines and redirecting Prometheus metrics to opsramp Proficiency in scripting and programming languages such as Python, Ansible, and Bash. Familiarity with CI/CD deployment pipelines (Ansible, GIT). Strong knowledge of performance monitoring, metrics, capacity planning, and management. Excellent communication skills with the ability to articulate technical details to different audiences. Experience with application onboarding, capturing requirements, understanding data sources, and architecture diagrams. Will work in a collaborative manner with clients and team, abiding to critical timelines and deliverable The general scope of the work for this position is as follows: Design, implement, and optimize OpsRamp solutions in multi tenant model. Implement and configure components of the OpsRamp, Gateway, discovery, opsramp agents, instrumentation via Prometheus etc. Opsramp for Infra , network , app observability OpsRamp event management. Create and maintain comprehensive documentation for OpsRamp configurations and processes. Ensure seamless integration between Opsrmap and other element monitoring tools and ITSM platforms Develop and maintain advanced dashboards and visualizations. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Supervise, guide, and mentor a team of debt collection agents, Assign daily tasks, targets, and accounts to team members. Team Leader Debt Collection Agents Experience: Minimum 3 years in Debt Collection, with at least 1 year in a supervisory/team leader role Education: Graduate in any discipline + DRA Certificate compulsory Technical Skills: Proficient in Excel for reporting and analysis. Strong knowledge of CRM systems and dialer management. Key Responsibilities: 1. Team Management: Supervise, guide, and mentor a team of debt collection agents. Monitor performance and ensure agents meet or exceed collection targets Assign daily tasks, targets, and accounts to team members. 2. Performance Monitoring: Track and analyze agent productivity, connect rates, and recovery performance. Conduct regular one-on-one and team meetings to review progress and provide feedback. 3.Customer Interaction Oversight: Handle escalated customer interactions and disputes professionally. Ensure agents adhere to compliance, quality, and ethical standards during communication. 4. Training & Development: Provide training on negotiation skills, CRM usage, and debt collection best practices "Keep the team updated on product changes, collection strategies, and regulatory requirements." 5. Reporting: Generate and present daily, weekly, and monthly performance reports to the management Maintain records of delinquent accounts and follow-ups through CRM tools 6. Collaboration: Work closely with the legal, compliance, and field teams to resolve complex cases. Coordinate with other departments for payment reconciliations and customer queries. Key Skills and Requirements: Minimum 3 years in Debt Collection, with at least 1 year in a supervisory/team leader role Graduate in any discipline + DRA Certificate compulsory Technical Skills: Proficient in Excel for reporting and analysis Strong knowledge of CRM systems and dialer management. Work Ethic: Highly organized, target-driven, and focused on continuous improvement Location: Marol, Andheri East

Responsibilities: Stay up-to-date with emerging technologies and industry trends to continuously improve development practices. Develop, maintain, and optimize PHP applications, ensuring high performance and responsiveness. Collaborate with frontend developers to integrate user-facing elements with server-side logic. Design and implement robust, scalable, and secure APIs. Write clean, efficient, and well-documented code adhering to PHP 1. A Mobile Developer is responsible for designing, developing, and maintaining mobile applications for various platforms, such as iOS and Android. 2. Coding: Writing clean, efficient, and maintainable code for mobile applications using programming languages like Swift (for iOS) or Kotlin/Java (for Android). 3. App Design: Collaborating with UI/UX designers to create user-friendly and visually appealing mobile app interfaces. 4. Platform Knowledge: Staying updated on the latest mobile platform features, guidelines, and best practices for iOS and Android. 5. Testing: Conducting thorough testing, debugging, and troubleshooting of mobile apps to ensure they work seamlessly across different devices and screen sizes. 6. Optimization: Optimizing mobile applications for performance, speed, and resource usage to provide a smooth user experience. 7. API Integration: Integrating mobile apps with external APIs and web services to fetch data and provide various functionalities. 8. Version Control: Using version control systems like Git to track changes and collaborate with other developers. 9. Security: Implementing security measures to protect user data and ensure the safety of the app from potential threats. 10. Documentation: Creating documentation for code, APIs, and app functionalities to assist in future maintenance and updates. 11. Continuous Learning: Keeping up-to-date with emerging mobile technologies and trends to incorporate new features and capabilities into apps. 12. Collaboration: Working closely with cross-functional teams, including designers, product managers, and quality assurance testers, to deliver a complete and polished mobile application. 13. App Store Submission: Preparing and submitting mobile apps to app stores like the Apple App Store and Google Play Store, following their respective guidelines. 14. User Support: Addressing user feedback, fixing bugs, and providing technical support to ensure a positive user experience. 15. Performance Monitoring: Monitoring app performance and using analytics tools to gather insights into user behavior and app usage. 16. Code Review: Participating in code reviews to maintain code quality and consistency within the development team. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Key Responsibilities: Sales Strategy & Planning: Develop and execute area-specific sales strategies in alignment with regional goals to achieve revenue targets and market share growth. Team Leadership: Recruit, train, and manage a team of Sales Executives / Territory Managers. Drive performance through regular reviews and coaching. Market Expansion: Identify new business opportunities and ensure effective territory coverage. Expand distribution network by onboarding new retailers, distributors, and partners. Relationship Management: Build strong relationships with key customers, channel partners, and stakeholders to foster long-term partnerships and ensure customer satisfaction. Performance Monitoring: Track sales metrics, prepare regular reports, and analyze performance to implement corrective actions as needed. Key Requirements: Bachelors degree in Business, Marketing, or a related field (MBA preferred) 37 years of sales experience, with at least 12 years in a managerial role Proven track record of meeting or exceeding targets Strong leadership, negotiation, and communication skills Willingness to travel extensively within the assigned area Preferred Skills: Working knowledge of CRM tools and Excel Local market knowledge and regional language proficiency (if applicable)

We are seeking a passionate Academic Counsellor with at least 2 years of EdTech experience The role involves guiding students in course selection, offering academic support, monitoring performance, and implementing engagement strategies The counsellor will also organize workshops, collaborate with faculty, and analyze feedback to enhance learning outcomes A Bachelor's degree in Education, Psychology, or a related field is required (Masters preferred), along with strong communication, problem-solving, and organizational skills Proficiency in CRM tools and a student-focused mindset are essential Join us to contribute to innovative, impactful e-learning experiences .

Hello Visionary! We know that the only way a business thrive is if our people are growing. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Systems Engineer - MES You'll make a difference by Digitalization is a primary focus for our operations, and this role is at the front of the effort, delivering capabilities that transform business processes, create customer value, and develop a more digitally oriented workforce. You will be the solution's subject matter expert. As a change agent, you'll execute and lead technology implementations within the business. The role of Engineering Systems OpCenter Connect MOM & Execution Discrete Lead, is responsible for the execution and leadership of solution implementations, including process changes & performance monitoring. You will work closely with a cross section of external and internal partners/customers, including manufacturing, technology, engineering, finance, procurement, and business management. You'll win us over by Maintenance and support of existing OpCenter Connect MOM & Execution Discrete solutions (incident management, updates, testing and\or user trainings). Implementation of new capabilities, which include Establish technical requirements & budget. Develop and lead implementation plans that complete within timing and budget to meet site expectations. Identify and bringup project risks. Communicate status regularly to all stakeholders. Create a better #TomorrowWithUs! This role, based in Chennai, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at www.siemens.com/careers Hello Visionary! We know that the only way a business thrive is if our people are growing. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Software Engineer "“ Rulestream Developer You'll make a difference by You are responsible for Rulestream Implementation and support which involves solution & process design, configuration, and implementation in Rulestream. Interfacing Rulestream with Teamcenter CAD applications. Understanding the current environment and network setup and providing best practices and guidelines for performance improvements. Providing solutions to issues related to configuration and implementation of Rulestream. Release Planning and deployment execution, preparation of documentations, approvals Internal & external and follow the defined product release processes. Undertaking Unit and Integration Testing. Create a better #TomorrowWithUs! This role, based in Chennai, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at: www.siemens.com/careers

About Us: We are a leading B2B SaaS company specializing in AI-driven dynamic pricing solutions for the travel, retail, and entertainment industries. Our innovative product helps businesses optimize their pricing strategies and maximize revenue. We are seeking talented and experienced Sales Development Representatives to join our dynamic team and lead our customer success initiatives. Position Summary: As a Team Lead for Travel Revenue Management function, you will be responsible for managing a team of 8-12 dedicated professionals, overseeing revenue management strategies for a portfolio of 15-25 clients in the travel industry, and be responsible for customer success. You will play a crucial role in managing and setting up processes, KPIs, and driving the performance of your team and building trust and strong relationship with clients. Key Responsibilities: 1. Client Management: - Manage and build strong relationships with a portfolio of 20 clients. - Conduct weekly performance touchbase meetings to discuss progress, challenges, and opportunities. 2. Team Leadership: - Lead, motivate, and develop a team of 8-12 revenue management professionals. - Set clear goals, monitor performance, and provide guidance to ensure the team's success. 3. Revenue Management: - Apply advanced principles of revenue management to optimize pricing and inventory for clients. - Analyze market trends and travel seasonality to make informed decisions. 4. Process Development: - Establish and refine processes for revenue management to enhance efficiency and effectiveness. - Ensure the team follows best practices in the industry. 5. KPI Management: - Define key performance indicators (KPIs) for the team and measure their performance against these metrics. - Continuously monitor and improve KPIs to meet or exceed client expectations. 6. Strategy Development: - Identify changes in market conditions, competitive landscapes, and travel trends. - Adjust and adapt revenue management strategies for clients accordingly. Qualifications: - Minimum of 6 years of experience in revenue management within the travel industry. - Bachelor's degree in a related field (MBA or advanced degree is a plus). - Proven experience in managing teams and client relationships. - In-depth knowledge of revenue management principles and industry best practices. - Strong analytical and problem-solving skills. - Exceptional communication and presentation abilities. - Ability to work under pressure and meet deadlines. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for career growth and professional development. - A dynamic and collaborative work environment. - The chance to make a significant impact on the travel industry. If you meet the qualifications and are excited about the opportunity to lead a dynamic team in the travel revenue management sector, we invite you to join us in shaping the future of Travel revenue management. Apply today to be part of our innovative and dynamic team. Apply Save Save Pro Insights

About The Role : We are looking for an experienced DevOps Middleware Engineer to manage and optimize middleware solutions across Linux and Windows environments. The ideal candidate will have hands-on expertise in CI/CD, DevOps tools, system monitoring, web technologies, security protocols and databases. This role requires a deep understanding of automation, performance monitoring, security best practices and networking concepts to ensure the stability and efficiency of middleware services. Key Responsibilities : 1. Middleware & System Administration : - Deploy, configure and maintain middleware technologies like Apache HTTPD, Tomcat, IIS. - Manage REST/SOAP services, SSL/TLS certificates and proxy configurations. - Ensure system security using Kerberos, LDAP, SSO and HashiCorp Vault. - Work on Linux (AIX, RedHat) & Windows administration for middleware applications. 2. Performance Monitoring & Troubleshooting : - Monitor system and middleware performance using Zabbix or Datadog. - Analyze logs, diagnose performance bottlenecks and implement optimizations. - Work on firewalls, file transfer protocols (FTP/SFTP/FTPS) and network troubleshooting. 3. DevOps & CI/CD Integration : - Implement CI/CD pipelines using Git, GitHub and JFrog. - Automate infrastructure and application deployment using Docker, Ansible and scripting languages (Bash, PowerShell, Windows Batch). - Manage artifacts, containers and package repositories for streamlined deployments. 4. Database & Security Management : - Manage and maintain Oracle, MSSQL and MySQL databases. - Implement secrets management and access control using Vault, Keytab and LDAP. - Enforce security compliance and integrate middleware with identity management solutions. 5. Collaboration & ITSM Support : - Work closely with development, security and infrastructure teams to ensure smooth middleware operations. - Handle incident, problem and change management using ServiceNow & Jira. - Document middleware configurations, troubleshooting procedures and best practices Qualification : - Bachelor's degree in Computer Engineering, Information Technology or IT related fields - Operating Systems Linux (AIX, RedHat), Windows. - System Monitoring Zabbix, Datadog. - DevOps & CI/CD Git, GitHub, JFrog, Docker, Ansible. - Web Technologies Apache HTTPD, Tomcat, IIS, REST/SOAP, Proxy, Certificates. - Scripting Bash, PowerShell, Windows Batch, Ansible. - Databases Oracle, MSSQL, MySQL. - Security & Authentication Kerberos, LDAP, SSO, Okta, Vault, HashiCorp Vault. - Networking & File Transfers TCP/IP, LAN, WAN, Firewall, FTP/SFTP/FTPS. - Ticketing Tools ServiceNow, Jira. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Key Responsibilities Responsible for management of power design, delivery and installation, HVAC systems’ operation, security and service delivery Responsible for the Utility management of mission-critical Data Center Facility. Responsible for managing the overall quality and service of the operation and maintenance of multiple critical facility infrastructure systems in accordance with company's policies and procedures. Provide consistent leadership and support through planning, communicating, and managing a team of managers and professionals responsible to deliver data center facility services. Delivery of quality and consistent services and support as established by the organisation, while satisfying unique local requirements, managing issue resolution and ensuring proper performance reporting of key metrics. Communicate the status of the operation process with senior management. Work with management to coordinate projects, manage capacity and optimize safety, performance, reliability and efficiency. Develop, implement and manage maintenance plan schedules and processes. Ensure compliance with regulations and directives of regulatory agencies. Coordinate the development, and build-out of the Data Centre; Manage environmental resources, power distribution, safety, security, physical layout, cabling, racking and monitoring of data center equipment. Maintenance budget & cost control (CAPEX & OPEX) Materials Management Assist in vendor selections, Contracts Management, and manage vendor service level agreement performance; Coordinate equipment vendor access for site service calls and supervise vendor on site activities Supervise facility technicians, sub-contractors and any other contracted vendors ensuring that all work is performed according to established practices and procedures. Educational Qualifications Degree in Electrical/Mechanical engineering Years of Experience (minimum & maximum) 5 to 10 years What are the organizations that the candidate should have worked for? Projects implementation, Operations and management preferably in data centers, IT parks, large mission-critical facilities in IT/Telecom or Experience in Utilities field in petrochemical plants What are the nature and scope of responsibilities the candidate should have handled? Good technical knowledge & Leadership skills Large scale operations Team Management Day to day O&M jobs, incident management, Change Management, Escalation Work flow management Knowledge & Skills (Indicate which criteria are mandatory) Good technical knowledge in Electrical & Mechanical engineering Awareness of BMS/DCIM Ability to work independently Strong Leadership & communication skills Knowledge of ISO/Compliance/Certification

What We Expect Scouting for new enquiries and participating in regular sales for getting orders intake; Preparing and submit techno-commercial offer and order finalization, Meet targets for OI and bid submissions, Performance monitoring via internal platforms Participate in reviews with branch, regions and HQ as required, Collection of advance payments from customer Commercial knowledge on taxes like GST/ Custom duty etc Consistent past success in meeting sales targets, Understanding what motivates and influences customer behavior and decision making, Having experience in the elevator industry Have experience WINNING and managing projects, Co-ordinate with different internal stakeholders and external partners such as government officials, building constructors, architects, materials supplier, project consultants,field and manufacturing personnel when needed, Coordination with commercial teams for getting clarification on POs Must be willing to get involved where necessary to support and create customer confidence, close final negotiations, drive collections, or resolve conflict, Develop appropriate professional relationships with consultants, government agencies, architects, builders and developers, Who We Are Looking For 5 to 8 years of proven experience in sales, preferably in the elevator industry or related field, Strong understanding of sales principles, methods, practices, and techniques, Excellent communication, negotiation, and interpersonal skills, Ability to work independently and as part of a team, Results-driven with a strong customer focus, Bachelors degree in Business Administration, Sales, Marketing, Engineering, or a related field (preferred), What we offer Health and Safety Highest standards and a wide range of health promotion and healthcare activities Compensation -Fair working conditions and competitive compensation Collaboration and Diversity Collegiality is of huge importance we treat everyone with respect and appreciation Contact To apply please send your CV to HR@tkelevator

We’re hiring a Customer Support Manager to lead and scale a new team handling . Ensure quality, train agents, manage performance, and drive operational excellence in a fast-growing customer service setup.

Are you a leader with a flair for devising strategies and driving your team towards successAre you an experienced and ambitious professional looking for an operations manager or assistant operations manager job in HowrahJoin us! Fusion CX in Kolkata is looking for an experienced assistant manager in operations to join our team in Howrah; who will manage a high-performing team for a rising company in finance. This job vacancy in Howrah offers you an opportunity to elevate your career in a global customer experience transformation company while optimizing the operation of a large team and delivering exceptional results in a thriving environment. If you have a passion for customer service and a strong background in operation management, apply now! Seize the chance to shine, grow, and advance your operation management career in Howrah with us. Job Requirements Key duties and responsibilities of an assistant manager in operations in Howrah: Leadership Team Management: Oversee the performance and management of multiple Team Leaders and large teams of indirect reports. Also, the operation team leader must possess the ability to efficiently manage operations across multiple shifts, such as Day, Evening, and Night schedules, with minimal supervision. Client Communication Escalation Handling: Utilize exceptional written and verbal communication skills to interact with clients, handle escalations efficiently, and ensure client satisfaction with minimal oversight. Strategic Collaboration: Coordinate and collaborate with clients and internal Operations teams to analyze processes and provide valuable insights that drive project success. Performance Monitoring Improvement: Monitor and drive client-driven SLAs and KPIs, such as Quality and Productivity. In addition, ensure all teams consistently meet or exceed required performance thresholds. Reporting Analysis: Compile, analyze, and publish detailed reports on team performance, providing actionable insights to senior management for continuous improvement. Job Requirements: Essential attributes and qualities of an ideal candidate for the role of assistant manager in operations in Howrah: Experience: Must have 2+ years of experience working as an Assistant Manager with ability to help the company monitor and achieve business goals . Communication Skills: Outstanding written and verbal communication skills, essential for effective client interaction and escalation management with minimal supervision. Team Management: A proven experience managing at least four team leaders and more than eighty indirect reports. Also, the ideal candidate for the operation TL role must be able to manage operations across multiple shifts efficiently. Strategic Insight: Ability to collaborate with clients and operations teams to provide meaningful insights into projects and processes. Performance Monitoring: Expertise in driving SLAs and KPIs such as Quality, Productivity, etc., ensuring teams consistently meet and exceed performance targets. Leadership Accountability: Demonstrated ability to take responsibility for the overall performance of reporting teams, ensuring alignment with business goals. Reporting: Proficiency in compiling and publishing comprehensive reports on team performance. Why Join Us If you are searching for rewarding assistant operation manager jobs in Howrah to build your career with a global BPO, join us as an assistant operations manager for a leading finance client. At Fusion CX, we offer a supportive and collaborative work environment where your leadership skills will be recognized and rewarded. With competitive salaries, opportunities for career growth, and a dynamic team, this job vacancy in Kolkata will offer you the tools you need to succeed and advance your career in a leading customer experience company. So, join us and take the next step in your professional journey!

Truhome Finance is looking for Branch Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Truhome Finance is looking for Branch Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Truhome Finance is looking for Branch Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company€™s customer base and ensure it€™ s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Description Work Experience : 5+ Years Location: Hyderabad, India Job Type : Full Time No. of Opening: 1 Posted On : May 21, 2025 Skills : Amazon Marketplace, Amazon s platform: Seller Central, advertising tools, A+ content, and FBA processes Key Responsibilities: Marketplace Account Management: Own end-to-end management of client accounts on Amazon (and other platforms like Walmart, if applicable). Optimize product listings: titles, bullet points, descriptions, images, keywords, A+ content, and backend data. Ensure products meet platform compliance and are positioned for maximum visibility and conversions. Marketplace Advertising & Promotions: Develop and execute paid ad strategies on Amazon (Sponsored Products, Sponsored Brands, Display Ads, etc.). Set budgets, manage bids, and optimize campaigns to drive ROAS and sales. Conduct keyword research, monitor performance, and perform ongoing A/B testing to refine ad strategies. Client Strategy & Communication: Act as the primary strategic point of contact for marketplace clients. Translate client objectives into tailored Amazon growth strategies. Present performance reports, insights, and improvement plans in regular review meetings. Performance Monitoring & Reporting: Track KPIs such as impressions, CTR, conversion rate, ACOS, ROAS, Buy Box ownership, and organic ranking. Use tools like Amazon Seller Central, Helium 10, etc Build reports and dashboards for internal and client-side transparency. Collaboration & Execution: Work with content and creative teams to develop product assets that align with marketplace requirements. Coordinate with technical and development teams to ensure timely updates and fixes to product feeds or integrations. Required Skills & Qualifications: 5+ years managing Amazon Marketplace accounts for eCommerce brands, including both organic and paid strategy. Deep knowledge of Amazon s platform: Seller Central, advertising tools, A+ content, and FBA processes. Proven ability to grow product sales through listing optimization and paid campaigns. Strong client communication and presentation skills. Proficiency with Amazon analytics tools and ad platforms. Ability to analyze performance data and make strategic, ROI-driven decisions. Sound Like You? Submit your cover letter and resume to careers@kensium.com

Senior Technical Consultant - DevOps is expected to be hands-on expert in Salesforce DevOps and CI/CD implementation. This role will lead DevOps delivery for small to medium-sized Salesforce projects and support Technical Architects on complex, enterprise-scale programs. The ideal candidate combines technical depth, practical delivery experience, and strong client engagement skills. The Senior Technical Consultant - DevOps ensures solutions align with industry best practices to drive long-term customer success. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations. Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and manage expectations. Assess existing DevOps processes, tools, and practices, recommending improvements. Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints. Drive the selection and implementation of DevOps tools and technologies. Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium scale projects. Collaborate closely with Technical Architects and project leads on larger engagements to design and implement robust DevOps solutions. Ensure successful continuous delivery deployments across environments. Collaborate with Salesforce product teams to support client implementations. Requirements (Technical Skillset) 6+ years of experience on the Salesforce platform, with a focus on DevOps, release management, and CI/CD implementation. Hands-on experience with Salesforce DX , Salesforce CLI , Metadata API , Apex , and Lightning Web Components . Strong working knowledge of CI/CD tools (e.g., Copado, Jenkins, GitLab, Azure DevOps) and version control systems (GitHub, Bitbucket). Deep understanding of sandbox strategy , source-driven development , branching strategies , and release governance . Familiarity with Salesforce deployment models , including Change Sets, Unlocked/Managed Packages, and Metadata deployments. Exposure to test automation tools (e.g., Selenium, ApexUnit, JMeter) and code quality/security tools (e.g., SonarQube, PMD, Checkmarx). Experience with Docker , orchestration pipelines, and security integration in CI/CD. Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor). Strong client-facing communication skills and ability to lead small/medium projects or support architects on large-scale programs.