Orthotic Administrator

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

• Hours : 37 hours per week
• Shift patterns : Mon-Fri 08:30 - 16:30
• This post is permanent
• This post may close sooner than the closing date due to abundance of applicants
  

NHS Greater Glasgow and Clyde Orthotic service is hosted within Clyde Sector within the Acute Division of NHSGGC, however this job is based at Gartnavel General.The Service is responsible for the delivery of outpatient and inpatient Orthotic care to all adults living within the NHSGGC catchment area. We also deliver care to inpatients who do not reside within NHSGGC and who receive treatment at our national and regional inpatient services. We deliver outpatient care to Children and Young People in Clyde Sector. We provide service on 8 acute sites and to other outlying units on demand.The service receives around 16,000 new referrals each year and has a staff of around 36 which include Orthotists, Orthotic Clinical Assistants, Orthotic Technical Assistants, Orthotic Administrators and an Orthotic Clinical Lead/Manger.The Orthotic Administrator is employed to assist in the effective delivery of Administrative Support to the Orthotics Department Practitioners as part of the Orthotic Admin Team.

Main Duties/Responsibilities

• Answering all telephone queries from wards, patients/ carers, suppliers and other Health professionals. Passing this information to the Orthotists.
• Use of GL system for booking in and query of goods.
• Giving non-clinical advice to patients/carers and others significant to them by phone about the Orthotic service.
• Matching prescribed products to patients and arranging appointments for those patients.
• Entering data collected by others onto electronic systems.
• Dealing with general enquiries seeking advice from the team leader when appropriate.
  

PERSON SPECIFICATION

Knowledge,training And Experience Required To Do The Job

• Good written and verbal communication skills
• Good planning and organisation skills
• Ability to follow protocols for work areas
• Previous administrative experience
• Ability to work as part of a team
• Ability to work to strict deadlines
• Flexibility and commitment
  

Informal Contact : Eileen Walker, 0141 301 9803, Eileen.Walker2@nhs.scotDetails on how to contact the Recruitment Service can be found within the Candidate Information Packs. 

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

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, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. Candidates should provide original and authentic responses to all questions within the application form. The use of

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