ORM Executive

As an ORM Specialist at our company, you will play a crucial role in maintaining and enhancing our online reputation. Your primary focus will be to monitor and manage our online presence across various platforms, ensuring a positive brand image. You should possess a solid understanding of digital marketing, exceptional communication skills, and the ability to juggle multiple tasks effectively. Your responsibilities will include monitoring and managing our online reputation on social media, review sites, forums, and other platforms. You will be expected to respond promptly and professionally to customer reviews and comments, develop strategies to boost our online presence, and analyze feedback to identify trends and areas for improvement. Collaboration with the marketing and customer service teams to address customer concerns and feedback will also be a key part of your role. Additionally, you will create and curate content to drive positive engagement and enhance brand loyalty. To excel in this role, you should have at least 4 years of experience in online reputation management or a similar field. A strong grasp of digital marketing principles and various social media platforms is essential. Your written and verbal communication skills must be top-notch, and you should be adept at analyzing data to derive actionable insights. Problem-solving abilities, attention to detail, and the capacity to work independently and manage your time efficiently are also important. Familiarity with online review and reputation management tools is desirable, and a Bachelor's degree in Marketing, Communications, or a related field is required. If you are enthusiastic about shaping and safeguarding our online reputation, we encourage you to explore further details on our website and submit your resume to krmujobs@krmangalam.edu.in.,