Operation Manager

Job Title: Operation Manager

Experience: 3+ years

Company: Oh Stayz Pvt Ltd

Job Type: Full-Time

Salary: ₹30,000 – ₹40,000/month (based on experience and performance)

About Oh Stayz

Oh Stayz is a fast-growing brand in the premium holiday home space, managing a portfolio of curated private stays across Kerala and Bangalore. We focus on delivering consistent, highquality hospitality through professionally managed homes designed for families, couples, and group travellers. Our operations team plays a key role in ensuring each guest experience is seamless, safe, and memorable.

About the Role

We are looking for a seasoned and reliable Operations Manager with 3+ years of experience in hospitality, property management, or facilities oversight. This role involves managing the day-to-day functioning of multiple holiday homes, leading on-ground teams, and maintaining operational excellence across all touchpoints.

Key Responsibilities

• Oversee and manage the daily operations of multiple properties, ensuring guest readiness and smooth functioning at all times.
• Supervise and coordinate housekeeping, maintenance, and caretaker teams across locations.
• Conduct routine inspections and audits to maintain cleanliness, safety, and service standards.
• Handle on-ground issues such as escalations, emergency maintenance, and service recovery.
• Track and manage inventory, linen, consumables, and property supplies efficiently.
• Implement checklists, standard operating procedures (SOPs), and reporting systems.
• Ensure timely turnover between bookings, especially during peak periods.
• Collaborate with guest support, sales, and acquisition teams for coordinated operations.
• Maintain strong documentation of tasks, vendor coordination, and team schedules.

What We’re Looking For

• Minimum 3 years of hands-on experience in operations management, preferably in hospitality, facility management, or property supervision.
• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills in field situations.
• Clear communication, attention to detail, and ability to multitask under pressure.
• Good understanding of hospitality service expectations and basic technical maintenance.
• Willingness to travel locally and manage properties in different locations.
• Own two-wheeler and valid driving license (mandatory).

Preferred Backgrounds

• Hotel or Resort Operations
• Co-living or Property Management
• Facility or Guest Services
• Hospitality Field Supervisor

Work Schedule

• Regular Day shift: 10.00 AM to 6.00 PM
• One day off per week

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Operations management: 3 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person