Posted:9 hours ago|
Platform:
On-site
Full Time
Job Description: We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development
Health insurance and other benefits Growth opportunities within the organization
For more information contact our HR Isha +91 9286289177
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,667.00 - ₹26,755.00 per month
Schedule:
Work Location: In person
Finsoft IT Solutions
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