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17 Job openings at SMC Corporation (India) Pvt Ltd
non voice process

HSR Layout, Bengaluru, Karnataka

0 years

INR 2.37252 - 0.00516 Lacs P.A.

On-site

Full Time

We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹19,771.43 - ₹33,949.83 per month Schedule: Day shift Morning shift Night shift Work Location: In person

non voice process

India

0 years

INR 2.37252 - 4.07388 Lacs P.A.

On-site

Full Time

We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹19,771.43 - ₹33,949.83 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Document Verification Executive

J. P. Nagar, Bengaluru, Karnataka

0 years

INR 2.2044 - 0.00348 Lacs P.A.

On-site

Full Time

Key Responsibilities: Verify documents such as ID proof, address proof, educational certificates, income proof, or employment history. Check for discrepancies, tampering, or fraud in submitted documents. Ensure data accuracy and update verification results in internal systems. Collaborate with other departments (e.g., onboarding, compliance, HR) for escalations or clarifications. Maintain records of all verification outcomes and actions taken. Follow standard operating procedures (SOPs) and data privacy protocols. Report suspicious or forged documents to the compliance/risk team. Required Skills and Qualifications: Minimum: High School Diploma or Bachelor’s degree (varies by employer) Experience in data entry, documentation, or KYC process (preferred) Strong attention to detail and ability to spot inconsistencies Basic computer skills (MS Office, data management systems) Good communication skills For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,370.29 - ₹35,056.44 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Document Verification Executive

India

0 years

INR 2.2044 - 4.20672 Lacs P.A.

On-site

Full Time

Key Responsibilities: Verify documents such as ID proof, address proof, educational certificates, income proof, or employment history. Check for discrepancies, tampering, or fraud in submitted documents. Ensure data accuracy and update verification results in internal systems. Collaborate with other departments (e.g., onboarding, compliance, HR) for escalations or clarifications. Maintain records of all verification outcomes and actions taken. Follow standard operating procedures (SOPs) and data privacy protocols. Report suspicious or forged documents to the compliance/risk team. Required Skills and Qualifications: Minimum: High School Diploma or Bachelor’s degree (varies by employer) Experience in data entry, documentation, or KYC process (preferred) Strong attention to detail and ability to spot inconsistencies Basic computer skills (MS Office, data management systems) Good communication skills For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,370.29 - ₹35,056.44 per month Schedule: Day shift Morning shift Night shift Work Location: In person

non voice process

Banasvadi, Bengaluru, Karnataka

0 years

INR 2.37252 - 0.00516 Lacs P.A.

On-site

Full Time

We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹19,771.43 - ₹33,949.83 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Document Verification Executive

Bommanahalli, Bengaluru, Karnataka

0 years

INR 2.2044 - 0.00348 Lacs P.A.

On-site

Full Time

Key Responsibilities: Verify documents such as ID proof, address proof, educational certificates, income proof, or employment history. Check for discrepancies, tampering, or fraud in submitted documents. Ensure data accuracy and update verification results in internal systems. Collaborate with other departments (e.g., onboarding, compliance, HR) for escalations or clarifications. Maintain records of all verification outcomes and actions taken. Follow standard operating procedures (SOPs) and data privacy protocols. Report suspicious or forged documents to the compliance/risk team. Required Skills and Qualifications: Minimum: High School Diploma or Bachelor’s degree (varies by employer) Experience in data entry, documentation, or KYC process (preferred) Strong attention to detail and ability to spot inconsistencies Basic computer skills (MS Office, data management systems) Good communication skills For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,370.29 - ₹35,056.44 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Chat Support Executive

R. T. Nagar, Bengaluru, Karnataka

0 years

INR 2.17488 - 0.0006 Lacs P.A.

On-site

Full Time

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,124.05 - ₹33,899.18 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 09027246020

Back Office Executive

Domlur, Bengaluru, Karnataka

0 years

INR 2.23236 - 0.00792 Lacs P.A.

On-site

Full Time

Coordinate and oversee daily operational processes to ensure smooth execution. Monitor workflows and timelines, ensuring tasks are completed as per schedule. Collaborate with Client Servicing departments to align processes with organizational goals. Identify inefficiencies and recommend process improvements. Prepare and maintain documentation of standard operating procedures (SOPs). Track and report performance metrics related to process efficiency and outcomes. Address and resolve operational issues in a timely manner. Support team members with resources and guidance to complete their tasks. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹18,603.66 - ₹31,147.42 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Back Office Executive

Banaswadi, Bengaluru, Karnataka

0 years

INR 2.23236 - 0.00792 Lacs P.A.

On-site

Full Time

Coordinate and oversee daily operational processes to ensure smooth execution. Monitor workflows and timelines, ensuring tasks are completed as per schedule. Collaborate with Client Servicing departments to align processes with organizational goals. Identify inefficiencies and recommend process improvements. Prepare and maintain documentation of standard operating procedures (SOPs). Track and report performance metrics related to process efficiency and outcomes. Address and resolve operational issues in a timely manner. Support team members with resources and guidance to complete their tasks. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹18,603.66 - ₹31,147.42 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Document Verification Executive

Malleswaram, Bengaluru, Karnataka

0 years

INR 2.2044 - 0.00348 Lacs P.A.

On-site

Full Time

Key Responsibilities: Verify documents such as ID proof, address proof, educational certificates, income proof, or employment history. Check for discrepancies, tampering, or fraud in submitted documents. Ensure data accuracy and update verification results in internal systems. Collaborate with other departments (e.g., onboarding, compliance, HR) for escalations or clarifications. Maintain records of all verification outcomes and actions taken. Follow standard operating procedures (SOPs) and data privacy protocols. Report suspicious or forged documents to the compliance/risk team. Required Skills and Qualifications: Minimum: High School Diploma or Bachelor’s degree (varies by employer) Experience in data entry, documentation, or KYC process (preferred) Strong attention to detail and ability to spot inconsistencies Basic computer skills (MS Office, data management systems) Good communication skills For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,370.29 - ₹35,056.44 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Chat Support Executive

Bommanahalli, Bengaluru, Karnataka

0 years

INR 2.17488 - 0.0006 Lacs P.A.

On-site

Full Time

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,124.05 - ₹33,899.18 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Chat Support Executive

India

0 years

INR 2.17488 - 4.06788 Lacs P.A.

On-site

Full Time

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,124.05 - ₹33,899.18 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Back Office Executive

HSR Layout, Bengaluru, Karnataka

0 years

INR 2.23236 - 0.00792 Lacs P.A.

On-site

Full Time

Coordinate and oversee daily operational processes to ensure smooth execution. Monitor workflows and timelines, ensuring tasks are completed as per schedule. Collaborate with Client Servicing departments to align processes with organizational goals. Identify inefficiencies and recommend process improvements. Prepare and maintain documentation of standard operating procedures (SOPs). Track and report performance metrics related to process efficiency and outcomes. Address and resolve operational issues in a timely manner. Support team members with resources and guidance to complete their tasks. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹18,603.66 - ₹31,147.42 per month Schedule: Day shift Morning shift Night shift Work Location: In person

non voice process

Rajarajeshwari Nagar, Bengaluru, Karnataka

0 years

INR 2.37252 - 0.00516 Lacs P.A.

On-site

Full Time

We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹19,771.43 - ₹33,949.83 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Document Verification Executive

HBR Layout, Bengaluru, Karnataka

0 years

INR 2.2044 - 0.00348 Lacs P.A.

On-site

Full Time

Key Responsibilities: Verify documents such as ID proof, address proof, educational certificates, income proof, or employment history. Check for discrepancies, tampering, or fraud in submitted documents. Ensure data accuracy and update verification results in internal systems. Collaborate with other departments (e.g., onboarding, compliance, HR) for escalations or clarifications. Maintain records of all verification outcomes and actions taken. Follow standard operating procedures (SOPs) and data privacy protocols. Report suspicious or forged documents to the compliance/risk team. Required Skills and Qualifications: Minimum: High School Diploma or Bachelor’s degree (varies by employer) Experience in data entry, documentation, or KYC process (preferred) Strong attention to detail and ability to spot inconsistencies Basic computer skills (MS Office, data management systems) Good communication skills For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,370.29 - ₹35,056.44 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Chat Support Executive

Basavanagudi, Bengaluru, Karnataka

0 years

INR 2.17488 - 0.0006 Lacs P.A.

On-site

Full Time

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact HR Ruchi (+91 9O27246O2O) Job Types: Full-time, Permanent, Fresher Pay: ₹18,124.05 - ₹33,899.18 per month Schedule: Day shift Morning shift Night shift Work Location: In person

non voice process

Koramangala, Bengaluru, Karnataka

0 years

INR 2.37252 - 0.00516 Lacs P.A.

On-site

Full Time

We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization. For more information contact HR Ruchi (+91 9027246020) Job Types: Full-time, Permanent, Fresher Pay: ₹19,771.43 - ₹33,949.83 per month Schedule: Day shift Morning shift Night shift Work Location: In person

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