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5 Job openings at Taction Software Pvt Ltd
non voice process

Pune, Maharashtra

18 - 32 years

INR 2.23644 - 3.56844 Lacs P.A.

On-site

Full Time

Key Responsibilities: Engage with international customers through chat-based platforms Explain services, resolve queries, and convince potential buyers Achieve weekly sales targets through follow-ups and product knowledge Maintain quick, high-quality responses during 8-hour shifts Report daily performance to team leads Who Can Apply: Age between 18 to 32 years 12th Pass or Non-Science Graduates only Basic English writing skills are a must Freshers welcome – complete training will be provided Candidates NOT from Pune city (Preferably from outside Pune) Must have strong earning motivation and ability to handle pressure. Job Types: Full-time, Permanent, Fresher Pay: ₹18,637.00 - ₹29,737.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Chat Support Executive

Pune, Maharashtra

0 years

INR 2.16204 - 0.00372 Lacs P.A.

On-site

Full Time

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,017.31 - ₹33,897.19 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Verification Executive

Kharadi, Pune, Maharashtra

0 years

INR 2.1648 - 0.01152 Lacs P.A.

On-site

Full Time

Verification Executive, also known as a Document Verification Executive or Background Verification Executive, plays a crucial role in ensuring the accuracy and authenticity of various documents within an organization. Here are some key responsibilities associated with this role: - *Primary Responsibilities:* - *Document Verification*: Check the validity of documents, cross-reference data, and ensure compliance with legal and regulatory requirements. - *Data Accuracy*: Ensure the accuracy of documents and data, identifying any discrepancies or inconsistencies. - *Compliance*: Familiarize yourself with and adhere to relevant laws, regulations, and industry standards related to document verification. - *Key Skills and Qualifications:* - Attention to detail and analytical skills to identify discrepancies in documents. - Strong understanding of legal and regulatory requirements related to document verification. - Excellent communication and interpersonal skills for effective collaboration with team. Job Types: Full-time, Permanent, Fresher Pay: ₹18,040.96 - ₹34,673.21 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Verification Executive

India

0 years

INR 2.16492 - 4.16076 Lacs P.A.

On-site

Full Time

Verification Executive, also known as a Document Verification Executive or Background Verification Executive, plays a crucial role in ensuring the accuracy and authenticity of various documents within an organization. Here are some key responsibilities associated with this role: - *Primary Responsibilities:* - *Document Verification*: Check the validity of documents, cross-reference data, and ensure compliance with legal and regulatory requirements. - *Data Accuracy*: Ensure the accuracy of documents and data, identifying any discrepancies or inconsistencies. - *Compliance*: Familiarize yourself with and adhere to relevant laws, regulations, and industry standards related to document verification. - *Key Skills and Qualifications:* - Attention to detail and analytical skills to identify discrepancies in documents. - Strong understanding of legal and regulatory requirements related to document verification. - Excellent communication and interpersonal skills for effective collaboration with team. Job Types: Full-time, Permanent, Fresher Pay: ₹18,040.96 - ₹34,673.21 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Chat Support Executive

Pune Cantonment, Pune, Maharashtra

0 years

INR 2.16204 - 0.00372 Lacs P.A.

On-site

Full Time

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,017.31 - ₹33,897.19 per month Schedule: Day shift Morning shift Night shift Work Location: In person

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