2791 Mis Reporting Jobs - Page 38

Achieve the Branch Targets. To plan various marketing activities within assigned region. Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. Meets the Principals, Coordinators and management Personnel of schools for Business generation. Conducting Seminars in schools, open seminars in town, Residential Apartments (Townships) and Corporate. Ensuring Daily Sales Activity Governance & Admission Management in Branch. Educate Team about bouquet of product portfolio and other complimentary services. Identifying new market segments and tapping profitable business opportunities in B2B & B2C segment. Constant Education and Product Knowledge checking of Sales & Ops employees to keep them abreast of the latest developments in the sector & within the Company. Develop positive working relationship amongst academic & Branch Team to ensure high level of Engagement. Address Employee issues, sales conflicts and pricing issues timely. Manage sales pipeline, forecast monthly sales and identify new business opportunities in order to achieve Monthly Targets and ABP across all parameters. Preparing MIS as per Business Requirement & Competition Tracking. Organizing and Participating in relevant events to ensure larger pie of market share. Ensuring effective Merchandising and Display to enhance product visibility and drive volumes. Interfacing with Parents / Educational institutions for ascertaining requirements, making presentations and delivering need-based product solutions while working in close co-ordination with Product and Marketing Teams. Ensuring speedy resolution of queries & grievances to maximize customer satisfaction levels. Manage End to End Branch Operations Process & Liaison with relevant Stake Holders. Experience, Skills and Key Responsibility : Should have experience in consultative Sales profile. Innovative thinker, Self-motivator & Drive to work. Proficiency in Microsoft Office. Excellent organizational skills and ability to excel in multi task, Business Acumen / ability to understand Business. Excellent time and work pressure management skill, ability to prioritize, ability to handle team, high attention to detail and ability to meeting established deadlines. Strong communication, presentation and persuasion skills. Enthusiastic and positive attitude. Interpersonal skills to communicate with various types of client groups and leaders. Good written and verbal communication skills (South- Regional Language is Mandatory). Qualification: Bachelor's degree with experience of 8 - 12 Years. MBA would be an added advantage.

Costing, Negotiation and Sourcing for New Model parts as per the costing targets and sourcing timelines. Monitor development timelines and ensure development inline with New Model Trials planned at MSIL. Co-ordinate with different stakeholders within the company. Working for cost reduction through various activities such as VA-VE; Yield improvement, inner parts localization, price negotiations and other such cost reduction ideas etc. Procurement of parts in OE for different trials, initial mass production stage and procurement for initial phase of spares supplies. MIS reporting activities, budget making and monitoring, vendor capacity assessment etc. To support MSIL QA team in resolving quality issues, controlling defects during development Rationalization of vendor layout on the basis of Business Over Time Ensuring Business continuity plan with existing vendor base by achieving comprehensive excellence at vendors Competencies: Technical / Functional: Ability to understand technical and commercial requirements of various components. Should have good negotiating skills should be able to read drawings, understand various manufacturing processes/ Die Layouts etc. Ability to effectively communicate specific requirements with suppliers and monitor the overall development process at supplier end. Ability to analyze capacities Ability to evaluate alternatives with Cost-benefit analysis Strong execution orientation and problem solving approach

Composes, formats, prepares, and edits correspondence and reports with some latitude as to content. Preparing Sales Reports on the basis of the reporting made by the sales team. Use statistical methods to analyze data and generate useful business reports. Doing analysis on various sales data and submitting the same to management from time to time and as directed by management Record, transcribe, and distribute minutes of meetings Coordination with the other departments for MIS reports etc. Analysis of all the MIS which flows to management office and coordinate to see if the information is correct. Compose letters, emails for/on behalf of the VP Prepare presentations, proposals, and sales contracts. File and retrieve corporate documents, records, and reports for Management Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. Responsible for all secretarial work for the top management.

Selected Intern's Day-to-day Responsibilities Include. Entering and compiling data. Updating internal databases. Filing HR documents. Initiating background checks on potential candidates, scheduling, and coordinating interviews. Assisting the HR Department in planning, coordinating, and carrying out events. Assisting in uniform disbursal. About Company:Malaka Spice group is a leading restaurant chain in Pune, Nashik, for inspired and award-winning Southeast Asian food..

About the job We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being Indias most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood! Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on Have you got an appetite for awesome? Managing all financial operations of the company headquartered in Bangalore To Develop/manage processes for accounting and reporting Ensuring accounting books and ledgers are properly maintained and updated; Preparing financial reports of the Group, including standalone, subsidiaries and consolidated financial statements under Ind AS on a monthly and annual basis. Leading the annual statutory / tax / due diligence / other audits of the Group entities on the ground and ensuring that timelines explained are adhered Responsibility towards the fund raise activities such as funding documentation, diligence and financial coordination Responsible for implementation, monitoring, and auditing of the ICOFR including GITC and ITAC controls Technical expert for the various existing and potential accounting matters. Lead the stakeholders relationship with external technical consultants, statutory auditors and investors on preparation, finalization and reporting of accounting memos across various matters. Leading the monthly MIS-FS preparation and reporting to the stakeholders Leading the cost review and reporting, including finalization of ARDs for stakeholders reporting Leading the finance ERP implementation charter for the Group Coordinating with the tech / product teams to enhance the reporting requirements across the functions Leading the SOP implementations across the processes and its adherence by timely review. Leading the Insurance charter for the Group We hope that you .. Are a Chartered Accountant with a minimum of 9-12 years of post qualification and a strong internship experience (preferably with one of the big 4's) Have strong accounting and reporting fundamentals and hands on experience with different accounting and reporting formats Are a self starter, who has the hunger to learn everyday, find newer problems to work on everyday and is patient enough to deliver those with the right mindset Have Integrity: accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others Have strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change Have excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner Are adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations; and Have strong knowledge and experience with MS office, Oracle, inventory / WMS systems.

Role & responsibilities - Route planning - Cost effective Vehicle planning - Vendor coordination - Optimum utilisation of Vehicles. - Ensuring on time deliveries to the stores & customers - Following up for delayed deliveries - Tracking drivers on ground - Coordinating with outbound team to arrange quick pickups - Ensuring POD management - New Vendor hiring - Arranging backup plan for promo season for higher loads - Training Team for on time delivery toward customer satisfaction - Circulating & monitoring performance through MIS reports - Training the team towards reduction in In Transit Damage. Preferred Candidate - Working knowledge of MS Office Utilities Excel, Power point, Word, Data analysis & interpretation - SAP Knowledge is preferable - Clear communication, interpersonal skills Geography knowledge

MIS position About us: RRD GO Creative, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator. RRD GO CREATIVE currently seeking MIS lead for Financial Management Services team to join in Chennai In this role you will be responsible to: Collaborate with all leads to gather, review, and validate data from various sources to ensure data accuracy and integrity. Maintain an organized, up-to-date database for ongoing reporting and analysis. Analyze data to identify trends, patterns, and actionable insights on weekly, monthly, semi-annual, and annual bases, supporting strategic decision-making. Prepare concise PowerPoint presentations that summarize key findings and communicate insights clearly to leadership, including suggested actions. Develop and update dashboards using Power BI to visualize key metrics and KPIs for real-time performance monitoring. Study workflows thoroughly to identify bottlenecks and inefficiencies, proposing automation solutions to optimize data processing and reporting. Collaborate proactively with Business Process Improvement (BPI) and Automation teams to develop, implement, and present automation initiatives to stakeholders for approval. Build and review Excel macros to automate manual tasks, ensuring accuracy and compliance, and perform quarterly reviews to validate effectiveness and obtain client approvals semi-annually. Continuously review processes, macros, and automation tools for accuracy, efficiency, and improvement opportunities, staying informed on latest trends and technological advancements in MIS. Understand the data needs of cross-functional teams and provide timely support to meet reporting and analysis requirements. Review and update Statements of Work (SOWs) promptly to ensure alignment with project deliverables. Share historical data trends, performance reports, and forecasts to aid strategic planning and business forecasting. Monitor data quality regularly, identify discrepancies proactively, and resolve data issues promptly to maintain high data integrity. Work independently as well as collaboratively with departments, ensuring data and reporting standards are consistently met. Requirements for this role include: The successful candidate must have at least 13 - 16 years of experience proficiency with Power BI, advanced Excel macros Commitment to continuous learning of new tools, techniques, and best practices in MIS Knowledge in Alteryx, Google Data Studio, and other advanced data visualization or processing tools will be an added advantage Education Qualification should be B.Com / M.Com / MBA Finance Working hours: 12 PM to 10 PM however should be flexible to work in shifts & extended shifts per business requirement On-site (Office-based) work location. Interested candidates can apply in the below link https://forms.gle/4GV8rmeMTqx9Tn736

Hiring Update Greetings from iEnergizer!! iEnergizer is Hiring: MIS Team Lead We are looking for experienced MIS Team Lead to join our team. Requirements: * Should have at least 3 to 5 year of experience as MIS Executive in BPO * Applicants should have a knowledge about forecasting, Planning, scheduling, MIS reports and RTA * 6 days working * Location: iEnergizer, B 148 ,Noida sector 10, * Salary upto 3.5 LPA Interested candidates can: Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR AMIT LATWAL on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 10 B-148, Sector - 10 Noida, Gate number 1 Call/Whatsapp at 8006200310 HR AMIT LATWAL Referrals are welcomed and encouraged Looking forward to connecting with potential candidates Regards, AMIT LATWAL

The Assistant Manager Taxation is responsible for managing all taxation-related functions, ensuring timely compliance, accuracy in tax filings, proactive management of tax-related issues, and providing expert guidance to internal stakeholders. - Prepare and file timely and accurate statutory returns for GST, TDS, and Income Tax. - Monitor and ensure compliance with all statutory tax requirements, deadlines, and filings. - Conduct periodic reconciliation of tax accounts and maintain detailed records for audit purposes. - Handle assessments, respond to tax queries, and represent the organization before tax authorities. - Provide timely tax advice to internal departments to ensure compliant operations. - Review vendor invoices, agreements, and other financial documents for tax compliance. - Update internal teams on changes in tax regulations and procedures. - Support internal and external tax audits, ensuring prompt submission of required documentation. - Prepare and present MIS reports related to taxation at regular intervals (monthly, quarterly, annually). - Perform detailed tax analysis and report variances and issues to management proactively. - Maintain up-to-date documentation and comprehensive records to support statutory audits.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Mandatory Skills: WHRS - Resource Management. Experience1-3 Years.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling

Role & responsibilities: - Timely processing and accurate recording of vendor invoices and bills. - Raise purchase orders after verifying budget approvals and obtaining necessary authorizations. - Manage timely vendor payments, including advance releases and adjustments, in compliance with organizational policies. - Monitor all payments and expenditures, ensuring proper documentation such as purchase orders, invoices, and payment vouchers. - Maintain meticulous records of transactions, vendor statements, approvals, and other relevant documentation. - Perform regular reconciliation of vendor accounts and bank statements. - Manage and track employee advances, reimbursements, and settlements. - Maintain petty cash accounts accurately and ensure proper logging of all disbursements. - Ensure timely renewal and documentation of vendor agreements. - Oversee accurate accounting, compliance, and timely payment of applicable taxes (GST, TDS). - Maintain and update Fixed Asset Register and ensure proper documentation and calculation of depreciation. - Ensure adherence to internal financial controls specifically related to AP activities. - Regularly update and maintain vendor master records and AP-related documentation. - Prepare comprehensive MIS reports at regular intervals (monthly, quarterly, annually). - Conduct budget variance analysis and proactively report deviations to management. - Provide effective support for internal and external audits specifically related to AP functions. - Facilitate accurate month-end and year-end financial closing.

Role & responsibilities: Ensure timely and accurate invoicing to clients/students, and record all fee collections efficiently. Maintain accurate AR aging reports; proactively engage with Business Development Managers and clients to achieve timely collections. Conduct routine customer account reconciliations to confirm accuracy and completeness. Uphold strict compliance with organizational policies and statutory regulations (GST, TDS) in all AR transactions. Manage timely renewal and documentation of client agreements. Adhere rigorously to organizational credit policies, promptly documenting and reporting any deviations. Monitor overdue receivables closely, identify risks, and report on "sticky" debts. Mentor and train team members on AR processes and best practices. Oversee accurate TDS accounting, reconciliation, and regulatory compliance. Lead GST accounting processes, including timely reconciliation, compliance checks, and statutory reporting. Ensure strict adherence to internal financial controls related to AR functions. Regularly update and maintain accurate customer master data and associated AR documentation. Develop detailed MIS reports periodically (monthly, quarterly, annually). Perform revenue forecasting, conduct variance analyses, and provide insightful financial reports to management. Maintain comprehensive records of invoices, payment receipts, credit notes, and supporting documentation. Facilitate seamless internal and external audits relating specifically to AR activities.

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement, Deliver No PerformanceParameter Measure 1 Fulfilment/ WFM Net Add targets as per plan Overdue demand as % of total demand Fulfilment parameters Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Roles & Responsibilities Data Management: Collect, organize, and validate data from multiple sources, including policy records, claims information, customer details, and financial data. Ensure the accuracy, completeness, and reliability of data through regular audits and validations. Maintain and update databases, ensuring data consistency and integrity. Reporting and Analysis: Generate regular and ad-hoc reports using business intelligence tools and software. Analyze data trends, patterns, and anomalies to provide insights that drive business decisions. Create dashboards, graphs, and visual representations of data to facilitate easy understanding for stakeholders. Performance Tracking: Monitor key performance indicators (KPIs) related to insurance operations, such as policy issuance, claims processing, customer retention, and premium collections. Identify areas of improvement and provide recommendations to optimize processes and enhance overall performance. Automation and Process Enhancement: Identify opportunities to automate data collection, reporting, and analysis processes to increase efficiency and accuracy. Participate in the implementation of new tools or systems to enhance data management and reporting capabilities. Data Visualization: Present data-driven insights in clear and understandable formats, such as charts, graphs, and presentations, for management and team discussions. Develop interactive reports that allow stakeholders to explore data independently. Data Security and Compliance: Ensure that data handling and reporting processes adhere to data protection and privacy regulations, such as GDPR or HIPAA, as applicable to the insurance industry. Preferred candidate profile Immediate to 15 days Joiners preferred.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling

Location Gurgaon Timings 07 PM to 4.30 AM IST. Summary - This role is primarily responsible for setup and maintenance of different product class such as Term loans, Corp bonds, Asset backed securities ,Equities , Derivatives and structure products for US Market. The role also demands support to various process related project initiatives, Monthly MIS Reporting, stakeholder management, risk management, handling escalations, and addressing queries of Data Governance team. Working closely with Trade support Team for smooth flow of Transactions. Responsibilities: Fund Master Data Management: o Maintain and manage the fund master database, ensuring data integrity and accuracy. o Collaborate with investment teams to gather and validate fund-related data. o Implement processes for the onboarding and offboarding of funds. Data Quality ManagementExpertise in Data Quality processes and Reference Data Maintenance for Term Loans, Bonds, Equities, Derivatives, and Structured Products. Analytical ExcellenceConduct detailed analyses to ensure timely, accurate delivery within a compliant, "no error" framework. Application ProficiencyExperience with Reuters Eikon, Markit, Bloomberg, and familiarity with BlackRock Aladdin preferred. Corporate Structure KnowledgeUnderstanding of corporate structures and relationship between legal entities and parent issuers, and proficient in researching government registry database. Ratings Agency InsightKnowledge of ratings agencies and their relevance to financial products, especially Term Loans. Client InteractionCollaborate with clients and onshore teams to gather requirements and identify process improvements. Operational SupportAssist Middle and Back Office operations, ensuring efficient and accurate task completion. Qualifications: Bachelors degree in Finance. Proven experience in data governance, data management, or fund administration. Strong understanding of data quality principles and data governance frameworks. Familiarity with regulatory requirements in the financial services industry. Excellent analytical, problem-solving, and communication skills. Proficiency in data management tools and software (e.g., SQL, data visualization tools,Excel). Ability to work collaboratively in a team-oriented environment. Preferred Skills: Experience with fund accounting or investment management systems. Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Record to Report - DOP. Experience1-3 Years.

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: QAAS(Advisory Services). Experience1-3 Years.