RRD is a global provider of marketing and business communications solutions, offering services in print, digital, consulting, and supply chain management.
Chennai
INR 4.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities The Senior Financial Associate is responsible for Enrollments, Money-In and Money-Out and Reconciliation processes. Will be responsible for delivering the assigned processes with high quality in the prescribed turnaround time. The successful candidate must have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. Maintain high level of connect and engagement with the Line of businesses and business partners in region specific. The primary responsibility will be managing the Retirement Process, 401K, Defined Contributions, and Defined Pensions. Responsible for developing and implementing accounting policies and procedures, and ensuring accuracy and completeness of financial records. Prepare and review annual financials as per financial reporting standards and ensure reporting as prescribed accounting standards within due timelines Must have strong knowledge in accounting and be able to work independently and collaboratively with other departments. Preferred candidate profile The successful candidate must have at least 2 - 7 years of experience in accounting, MS Office Suite, and SAP ERP. 2 to 7 years of experience in 401K Compliance Testing Experience in ADP/ACP Testing, Top Heavy and Coverage Testng, 5500 Form Processing Education Qualification should be B.Com / M.Com / MBA Finance Hands-on experience in areas of Defined Benefits / 401K / Pension Retirement claims / US Pension Retirement accounts / Insurance Claims. Should be flexible to work in shifts & extended shifts per business requirement
Chennai
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
RRD GO Creative is looking for Customer Service Executives ' with a good understanding of creative services - In this role you will be responsible for: Create project schedules that include Project plan, estimates and resource management Documenting project phases and creating summary reports for stakeholders Identifying project risks and issues before they arise Ability to work independently with minimal managerial supervision Demonstrated understanding of project management concepts Strong knowledge of written and digital project management tools Good communication and interpersonal skills capable of maintaining strong relationships. Strong organizational and multi-tasking skills. Excellent analytical and problem-solving abilities. Team-management and leadership skills PMP, PRINCE or any Project management certification will be an added advantage Requirements for this role include: Relevant experience of at least 5 years. Technical know-how in MS Office Suite Excellent written and verbal communication skills Project Management Client Handling If you are an immediate joiner, please walk-in to the following location - RRD, Floor 6, Prestige Polygon, 471 Anna Salai, Chennai - 35 between 1-2 PM from 14-16 May and request for HR Ritika
Chennai
INR 5.5 - 8.0 Lacs P.A.
Work from Office
Full Time
About us: RRD GO Creative?, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator. RRD GO CREATIVE currently seeking Executive Procurement for Shared Services team to join in Chennai In this Role, You Will Be Responsible For: Respond to all Procurement related requests for all technical assistance through email, chat and Phone. Working knowledge in SAP and Ariba Follow up with all the users and suppliers to make sure all the problems are resolved. Route and track down issues along with requests and then document all the resolutions. Analyze all the recurring issues and escalate to the Management team to improve the process. Responding to questions, troubleshooting issues, and offering step-by-step guidance Ensure proper documentation, notification, escalation, tracking, and follow-up of all incidents. Must research questions by utilizing all the available information resources. Stay updated with all the system updates, changes, information. Must possess high-level communication skills Willing to work in US
Chennai
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Description About us: RRD GO Creative, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator. RRD GO CREATIVE currently seeking Accounting Officer for Shared Services team to join in Chennai Roles & Responsibility Perform advanced reconciliations / prepare monthly deliverables to the Management group for various financial reports like prepayments, accruals, restructuring, etc. Perform various analyses for the corporate team of RRD and suggest required adjusting journals. Prepare and review monthly Balance Sheet reconciliations. Have a good understanding of HFM. Analysis of Balance Sheet and Income Statement Review Statutory reconciliation. Monthly financial submissions to SAP. Adhere to information security and control procedures Knowledge & Skills Required for this Job Work experience in the General Ledger. Possess excellent double-entry accounting knowledge. Good exposure to concepts in finance and accounting. Good verbal and written communication skills. Good MS office skills. Knowledge of Macro programming in excel will be an added advantage. Essential Qualifications: Graduate / Postgraduate in Commerce / Post Graduate Diploma in Finance / Semi qualified CA or ICWAI / MBA finance Technical Qualifications / Experience: Technical know-how in MS Office Suite / Work experience in any finance ERP preferred. Experience: 4-6 years experience in finance and accounting Organization Structure: Report to the Team Manager Work Schedule: Ability to work flexible schedule, night and weekend shifts
Chennai
INR 2.5 - 7.5 Lacs P.A.
Remote
Full Time
Apply Here: https://forms.gle/rY4MWtwuo4vPyzbj8 (Copy/paste in browser) Job Domain: 401K Retirement Compliance Testing (Immediate Joiner) Experience Level: 1-8 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Mode of Work : Work from office Job Description: We are seeking a detail-oriented and experienced Senior Compliance Analyst to join our team. The ideal candidate will be responsible for ensuring compliance with 401(k) retirement plan regulations , conducting compliance testing , and managing the 5500 form filing process . This role requires strong analytical skills, knowledge of IRS and DOL regulations, and the ability to work independently while collaborating with cross-functional teams. Key Responsibilities: Conduct annual 401(k) plan compliance testing , including ADP/ACP, Top Heavy, and Coverage testing . Prepare and review Form 5500 filings , ensuring accuracy and timely submission in accordance with IRS and DOL regulations. Analyze plan data to identify compliance risks and recommend corrective measures. Work closely with internal teams, external auditors, and plan sponsors to ensure adherence to compliance standards. Stay up to date with regulatory changes affecting 401(k) plans and implement necessary updates. Assist in plan corrections and amendments as needed. Provide guidance and training on compliance requirements to internal teams and clients. Qualifications & Skills: Bachelors degree in Accounting, Finance, Business, or a related field. 2+ years of experience in 401(k) compliance, retirement plan administration, or related fields. Strong knowledge of ERISA, IRS, and DOL regulations governing retirement plans. Experience with compliance testing methodologies and Form 5500 preparation & filing . Proficiency in Excel and compliance testing software. Excellent analytical and problem-solving skills. Strong attention to detail and ability to manage multiple deadlines. Effective communication and stakeholder management skills. Preferred Qualifications: ASPPA, QKA, CEBS, or other relevant certifications. Experience with third-party administrators (TPAs) or recordkeepers. Why Join Us? Competitive salary and benefits. Work with a dynamic and experienced team. Growth opportunities in the compliance and financial services industry. Apply Here: https://forms.gle/rY4MWtwuo4vPyzbj8 (Copy/paste in browser)
Chennai
INR 4.0 - 7.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Job Description About us: RRD GO Creative, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator. RRD GO CREATIVE currently seeking Research Analyst for R & A team to join in Chennai We are looking for competent professional to be an integral part of the Global Vendor Management (VM) team within Business Information and Analytics (BIA). He/she should provide support and assistance in all areas of the acquisition and management of third-party, non-real-time information resources in support of our clients Investment Banking division and other departments, including: Publications & Subscriptions Contracts Management Databases/Entitlements Ad-hoc Purchases Responsibilities: Ensure compliance with the terms & conditions of subscription agreements Single point of contact for communication and feedback, including issue resolution and changes to requirements Continually analyze team performance. When appropriate, propose and execute improvements to achieve desired outputs in a timely manner Collaborate with global Vendor Management teams to increase efficiency and consistency Ensure team adheres to target Service-Level Agreement metrics Ensure timely execution of subscription and entitlement requests from the client Ensure accurate billing to cost centers, job numbers, and employees Oversight and contribution to the maintenance of accurate associated documentation for every contract Ensure accurate and timely capture of user inventory and costs within Inventory and Expense Management database Coordinate login creation with vendors for clients access to third-party information resources Oversee end-to-end processing of invoices Liaise with BIA Sourcing on upcoming renewals and new contracts Demonstrate an awareness of IP (Copyright) law and understand its impact on Vendor Management Coordinate and complete special assignments from senior management Ensure documentation for Vendor Management team policy and procedures is kept current Offer mentorship and team building activities / programs to boost employee morale Provide performance reviews, goals setting and professional development programs for the team Complete general administrative tasks such as managing time-off and coverage Skills Required Graduate/postgraduate with minimum of 5+ years of experience in similar roles, preferably in the Financial Services industry Experience with multi-industry databases and/or Publications & amp; Subscriptions Experience working in research, especially generic research and knowledge of associated products is a plus Strong verbal and written communication and interpersonal skills Proficiency in MS Office Strong organization and time management skills Highly methodical approach with clear attention to detail Strong team player with experience of working in a global operating environment Ready to work in continuous Evening shifts Interested candidates should apply at the link provided below. Link - https://forms.gle/PrD6sp4je2KLaNUi7
Chennai
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Department Responsibilities : Provide first level support to all departments throughout the organization which includes data extracts, coding reports or solutions, and analysis of application issues reported to determine if they are programming or data related issues. Responsible for converting Helpdesk tickets to Trak ITs if programming issue is deemed. Position Purpose: The Recordkeeping Support Senior Specialist provide user and client support; independently responding to complex support tickets by analyzing code for potential defects and making data updates and/or proposing recommendations for code enhancements. The Senior Specialist provides research findings and results via written documentation and verbal communication to their customers; works with the IT developer(s) and DBA staff assigned to related projects. The Senior Specialist makes formal recommendations for IT development requirements and escalates potential global and/or financial risks associated to all inquiries; responsible for seeking repeat tickets and to resolve root-cause. Skills/Competencies: Minimum three years experience with PCs and MS Office software applications Ability to write intermediate level SQL transacts Ability to write complex stored procedures Ability to write unix korn shell scripts and schedule jobs in crontab file Ability to locate and interpret Sybase objects to include triggers,stored procedures, constraints; cold fusion code; unix scripts, and sqr Ability to work in a team environment to ensure common goal of providing exceptional customer service. Can work independently without direct supervision Ability to adapt to changing environment and shifting priorities as relates to business needs Excellent analytical skills and problem resolution skills Excellent written and oral communication skills Minimum five years 401(k) and Retirement Plan knowledge Job Duties/Responsibilities: Write and maintain programs of high complexity to provide reports and data results to users to include simple Sybase stored procedures, unix korn shell scripts, add-hoc sqls, and access database Ability to extract code from TFS and analyze code to determine if coding errors exists Ability to identify and target repeat requests to design permanent solution to alleviate repeat tickets Responsible for maintenance of the ARK Helpdesk Reports Database Responsible for maintenance of ARK Solutions and securing access to management/supervisor level Research application errors by identifying code and debugging for potential code defects Run daily reports for tracking, trending and quality management reports Identify and document user education opportunities by reviewing support tickets and provide direction for training opportunities for specific business units Provide clear and concise communication regarding all research findings for tracking and trending analysis; documentation and verbal communication Work with DBAs, Developers, Business Analysts to research and resolve support tickets Provide quality customer service to all clients; internal and external Successfully meet or exceed service standards established by the organization Organize and schedule meetings to gather requirements for creating complex reports in the ARK Reports and Solutions database Oversee special projects for the department outside the scope of helpdesk tickets Trending Analysis; tracks tickets and root-causes to identify trends specific to financial exposure to BRS and/or client dissatisfaction Provide training curriculum and conduct training for Entry Level and Intermediate Level Support Associates Responsible for semi-annual support of DR exercises Provide support of IMPACT creating and modifying Process Setups, researching Application Errors and creating new reports in support of business functions Provide support for AMP through creation of new alerts, maintenance on existing alerts and researching errors and other inquiries of alerts originating from the tool Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture
Thiruvananthapuram
INR 6.0 - 8.0 Lacs P.A.
Hybrid
Full Time
Job Description 3+ years (minimum) of programming experience with minimum of 2 years in XSLT with C# environment XSLT coding using C# and basic knowledge in XML. Experience working with Microsoft SQL Server with good knowledge in database queries and procedures. Excellent problem-solving, analytical, and troubleshooting skills; ability to work with minimum guidance and communicate technical concepts clearly and effectively. Analyzes and participates in reviews of software requirements to determine feasibility of design within time and cost constraints. Develops or provides work estimates based on analysis of requirements. Requires very good communication skills (Verbal & Written) with ability to state messages in a clear manner by using language that is easy for others to understand. Must be able to demonstrate an understanding of current trends in information technology best practices and standards and how to apply this understanding to work projects and processes.
Chennai
INR 2.0 - 2.25 Lacs P.A.
Work from Office
Full Time
RRD GO CREATIVE currently seeking Customer Support Associate for Call Center Operation team to join in Chennai Position Description - We are seeking a dedicated and enthusiastic Customer Support Associate/representative to join our team. This role involves providing exceptional customer service through both voice and non-voice channels. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a commitment to delivering a positive customer experience. In this role you will be responsible for: Voice Support: Handle inbound and outbound calls to assist customers with inquiries, issues, and product information Provide clear and accurate information to customers, ensuring their questions are answered effectively Resolve customer complaints and concerns in a professional and timely manner Maintain a positive and empathetic attitude while interacting with customers Competencies required for the role: Customer Experience - Strive to exceed customer expectations by providing personalized service and support. Gather customer feedback and insights to help improve products and services Interpersonal Skills - Excellent verbal and written communication skills Customer Service Skills - Communication skills for effective client interaction Time Management - Should be able to complete all jobs on time Adaptability - Should be able to adapt to any shift depending on the project requirement. Open to team/process change MS Office (Basic) Requirements for this role include: Education Qualifications: High school /diploma or equivalent 3-year degree Work Experience: Fresher/minimum 0 to 2 years of experience in customer service, preferably in a voice and non-voice Good oral and written communication skills Good problem-solving abilities and attention to detail Flexibility to work various shifts, including night and weekends, as needed
Chennai
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Openings for Experience (General Ledger) at RRD Position Description: Prepare monthly deliverables to the Management group for various financial reports like prepayments, accruals, etc./ Perform advanced reconciliations /Review of P&L and Balance Sheet, etc. Essential Qualifications: Graduate / Postgraduate in Commerce /MBA finance Technical Qualifications / Experience: Technical know-how in MS Office Suite / Work experience in any finance ERP preferred. Experience: 2-4 years experience in finance and accounting Perform advanced reconciliations / prepare monthly deliverables to the Management group for various financial reports like prepayments, accruals, restructuring , etc. Perform various analyses for the corporate team of RRD and suggest required adjusting journals. Prepare and review monthly Balance Sheet reconciliations. Have a good understanding of HFM. Analysis of Balance Sheet and Income Statement Monthly financial submissions to SAP. Update work allocation matrix on completion of tasks on hand to measure performance / Prepare monthly KPI metrics. Escalate matters to the next level of management for pending issues. Adhere to information security and control procedures Work experience in the GL area Possess excellent double-entry accounting knowledge. Good exposure to concepts in finance and accounting. Good verbal and written communication skills If your Interested share Resume -jenifersherin.andrusarpudaraj@rrd.com /karthik.jayaraj@rrd.com
Chennai
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser) Job Domain: 401K Retirement Process Experience Level: 1-8 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Location: Work from Office Job Summary: We are seeking an experienced Senior Financial Associate to join our Retirement Services team, with a focus on 401K, Defined Contributions, and Pension processes. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and Reconciliation processes, compliance testing . This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting. Key Responsibilities: Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions. Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs). Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed. Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication. Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes. Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes. Prepare and present reports for management, highlighting key metrics and performance indicators. Qualifications and Skills: Experience: 1-10 years of core experience in retirement services, specifically in Enrollments, Money-In, Money-Out, and Reconciliation. Education: Bachelors or Masters in Commerce (B.Com / M.Com) or MBA in Finance. Industry Knowledge: Strong understanding of 401K, Defined Contributions, Pension claims, US Pension Retirement accounts, and Insurance Claims. Technical Skills: Proficiency in MS Office Suite, with hands-on experience in retirement claims management and reconciliation. Communication: Excellent verbal and written communication skills, with the ability to engage and build relationships with business partners across regions. Shift Flexibility: Ability to work in shifts and extend hours as per business requirements. Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)
Chennai
INR 7.5 - 17.0 Lacs P.A.
Work from Office
Full Time
Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser) Job Domain: 401K Retirement Process Experience Level: 10-17 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Location: Work from Office Job Summary: We are seeking an experienced Assistant Manager to join our Retirement Services team, with a focus on 401K, Defined Contributions/Benefits and team management. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and compliance testing. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting. Key Responsibilities: Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions. Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs). Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed. Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication. Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes. Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes. Prepare and present reports for management, highlighting key metrics and performance indicators. Qualifications and Skills: Experience: 10-17 years of core experience in retirement services, specifically in Enrollments, Money-In, Money-Out, and Reconciliation. Education: Bachelors or Masters in Commerce (B.Com / M.Com) or MBA in Finance. Industry Knowledge: Strong understanding of 401K, Defined Contributions, Pension claims, US Pension Retirement accounts, and Insurance Claims. Technical Skills: Proficiency in MS Office Suite, with hands-on experience in retirement claims management and reconciliation. Communication: Excellent verbal and written communication skills, with the ability to engage and build relationships with business partners across regions. Shift Flexibility: Ability to work in shifts and extend hours as per business requirements. Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)
Chennai
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Apply Here: https://forms.gle/rY4MWtwuo4vPyzbj8 (Copy/paste in browser) Job Domain: 401K Retirement Compliance Testing (Immediate Joiner) Experience Level: 1-8 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Mode of Work : Work from office Job Description: We are seeking a detail-oriented and experienced Senior Compliance Analyst to join our team. The ideal candidate will be responsible for ensuring compliance with 401(k) retirement plan regulations , conducting compliance testing , and managing the 5500 form filing process . This role requires strong analytical skills, knowledge of IRS and DOL regulations, and the ability to work independently while collaborating with cross-functional teams. Key Responsibilities: Conduct annual 401(k) plan compliance testing , including ADP/ACP, Top Heavy, and Coverage testing . Prepare and review Form 5500 filings , ensuring accuracy and timely submission in accordance with IRS and DOL regulations. Analyze plan data to identify compliance risks and recommend corrective measures. Work closely with internal teams, external auditors, and plan sponsors to ensure adherence to compliance standards. Stay up to date with regulatory changes affecting 401(k) plans and implement necessary updates. Assist in plan corrections and amendments as needed. Provide guidance and training on compliance requirements to internal teams and clients. Qualifications & Skills: Bachelors degree in Accounting, Finance, Business, or a related field. 2+ years of experience in 401(k) compliance, retirement plan administration, or related fields. Strong knowledge of ERISA, IRS, and DOL regulations governing retirement plans. Experience with compliance testing methodologies and Form 5500 preparation & filing . Proficiency in Excel and compliance testing software. Excellent analytical and problem-solving skills. Strong attention to detail and ability to manage multiple deadlines. Effective communication and stakeholder management skills. Preferred Qualifications: ASPPA, QKA, CEBS, or other relevant certifications. Experience with third-party administrators (TPAs) or recordkeepers. Why Join Us? Competitive salary and benefits. Work with a dynamic and experienced team. Growth opportunities in the compliance and financial services industry. Apply Here: https://forms.gle/rY4MWtwuo4vPyzbj8 (Copy/paste in browser)
Bengaluru
INR 3.5 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Description Process Type: Semi-voice process involving space booking, meeting arrangements and catering arrangements for internal employees in US, Europe and UK. Prefer candidates with hospitality background, voice skills and willingness to relocate to Bengaluru. Prefer Candidates who can join immediately and work from office. Shift Timings - 1:00 PM - 10:00PM
Chennai
INR 16.0 - 19.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Position Description: Provide high quality, real-time research assistance to bankers in support of client projects. Provide support to Investment Banks in various valuation and data research functions. Perform research including but not limited to the online retrieval of financial information, company fundamentals, and market data as well as performing basic research functions using secondary databases, outside sources and academics. Provide support in various valuations including preparing, maintaining, and analyzing valuation models and accounting and finance issues. Provide support to the research manager and the team in completing projects on time and in knowledge transfer and training. Attend client calls, interact with clients frequently and communicate feedback to operations team in both Japanese and English language. Essential Qualifications: MBA in Finance / Chartered Accountant / Masters in Commerce or any other degree that is considered suitable to perform the required function Very good Japanese & English communication skills, both verbal and written. Technical Qualifications / Experience: Technical know-how in MS Office Suite preferably with a knowledge of financial databases Experience: 3-5 years financial, equity research with a reputed research firm or financial analytics experience in a bank, financial services firm, etc. or successful completion of 1 year as a Research Associate. Organization Structure: Report to the AVP Work Schedule: Ability to work flexibly during the APAC and partial EMEA hours
Chennai
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Description About us: RRD GO Creative, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator. RRD GO CREATIVE currently seeking Accounting Officer for Shared Services team to join in Chennai Roles & Responsibility Perform advanced reconciliations / prepare monthly deliverables to the Management group for various financial reports like prepayments, accruals, restructuring, etc. Perform various analyses for the corporate team of RRD and suggest required adjusting journals. Prepare and review monthly Balance Sheet reconciliations. Have a good understanding of HFM. Analysis of Balance Sheet and Income Statement Review Statutory reconciliation. Monthly financial submissions to SAP. Adhere to information security and control procedures Knowledge & Skills Required for this Job Work experience in the General Ledger. Possess excellent double-entry accounting knowledge. Good exposure to concepts in finance and accounting. Good verbal and written communication skills. Good MS office skills. Knowledge of Macro programming in excel will be an added advantage. Essential Qualifications: Graduate / Postgraduate in Commerce / Post Graduate Diploma in Finance / Semi qualified CA or ICWAI / MBA finance Technical Qualifications / Experience: Technical know-how in MS Office Suite / Work experience in any finance ERP preferred. Experience: 4-6 years experience in finance and accounting Organization Structure: Report to the Team Manager Work Schedule: Ability to work flexible schedule, night and weekend shifts
Chennai
INR 1.0 - 2.0 Lacs P.A.
Work from Office
Full Time
Job Description About us: RRD, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator. RRD is currently seeking a Document Specialist in Chennai. In this role you will be responsible for: Providing high-quality, real-time assistance to clients Responsible for formatting, editing, and creating presentations. Timely delivery of accurate output is key Project Review: Doing a thorough review of the project ensuring all the required assets/information are available. Production: Executing the projects assigned with utmost accuracy and within the stipulated timeline. Learning/Upskilling: Train to become an expert in the tools as well as the brand guidelines. Requirements for this role include: Proficiency in Microsoft PowerPoint. Excellent presentation and layout skills. Essential communication skills. Flexibility to work various shifts, including night and weekends, as needed Job Terms: 2025 Graduates (any stream) only be considered. No standing arrears with a minimum of 60% score till date Rotational (including night shifts) Work from office only Please fill the below Link : https://forms.gle/DHtZp6nNKLqvbfYG8
Chennai
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
RRD is currently seeking a Motion Graphics Designer / Animator for Creative Communications team to join in Chennai In this role you will be responsible for: Conceptualize and execute high-quality static and animated creatives across various formats, ensuring alignment with brand guidelines and marketing strategies. Advanced proficiency in Adobe Animate, Adobe After Effects, Photoshop, Illustrator. Familiarity with ad-serving platforms such as Celtra, Google web designer . Knowledge of animation best practices, file optimization, and responsive design. Conceptualize and produce a variety of digital ad formats, including: Static and dynamic display ads, Rich media and expandable ads, Cross-device videos and CTV/OTT assets, Experiential ad creatives Translate creative briefs into visually impactful design and motion concepts Ensure assets meet technical and platform guidelines for file size, format, and interactivity Collaborate with project managers, account managers, and developers to ensure timely and accurate delivery Participate in client and internal design reviews, offering creative solutions and enhancements Requirements for this role include: 3 to 5 years in digital design and motion graphics roles, with a portfolio demonstrating both static visual design and animated digital ads Advanced understanding of visual composition, typography, and UI/UX principles for digital ads Ability to storyboard, illustrate, and animate cohesive campaigns Attention to detail with a focus on design accuracy and animation quality Strong communication and collaboration skills Job terms: Willing to work out of our Chennai-Teynampet office regularly Flexible to work in night shifts Shift allowance and one way cab facilities provided If you are suitable match, please mail me your updated resume to maruthanayagam.sairam@rrd.com with your latest portfolio work of static visual designs & animated digital ads
Chennai
INR 2.0 - 2.25 Lacs P.A.
Work from Office
Full Time
RRD GO CREATIVE currently seeking Customer Support Associate for Call Center Operation team to join in Chennai Position Description - We are seeking a dedicated and enthusiastic Customer Support Associate/representative to join our team. This role involves providing exceptional customer service through both voice and non-voice channels. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a commitment to delivering a positive customer experience. In this role you will be responsible for: Voice Support: Handle inbound and outbound calls to assist customers with inquiries, issues, and product information Provide clear and accurate information to customers, ensuring their questions are answered effectively Resolve customer complaints and concerns in a professional and timely manner Maintain a positive and empathetic attitude while interacting with customers Competencies required for the role: Customer Experience - Strive to exceed customer expectations by providing personalized service and support. Gather customer feedback and insights to help improve products and services Interpersonal Skills - Excellent verbal and written communication skills Customer Service Skills - Communication skills for effective client interaction Time Management - Should be able to complete all jobs on time Adaptability - Should be able to adapt to any shift depending on the project requirement. Open to team/process change MS Office (Basic) Requirements for this role include: Education Qualifications: Equivalent 3-year degree Work Experience: Fresher/minimum 0 to 2 years of experience in customer service, preferably in a voice and non-voice Good oral and written communication skills Good problem-solving abilities and attention to detail Flexibility to work various shifts, including night and weekends, as needed
Thiruvananthapuram
INR 4.5 - 5.5 Lacs P.A.
Work from Office
Full Time
Job Title: Tech Services Analyst - T2 Department: Information Technology Team Job Description Technicians must possess a wide range of technical skills and knowledge, including knowledge of computer hardware and software, operating systems, networks, and security compliance. Assist IT functions, acting as the local hands and eyes in resolving IT technical issues. Essential Qualifications: Graduate degree or equivalent in electronics / computer science Technical Qualifications: MCP Certification, A very good knowledge on windows & Mac platforms, basic networking concepts. Experience: Minimum of 2 years to 4 years of experience in end user computing. Organization Structure: Report to the Team Lead Technology Work Schedule: Ability to work flexible schedule during day, night and weekend shifts (24*7 coverage) Shift Duration: 9 hours Description of Responsibility Knowledge & Skills in Windows 10/11 OS installation Troubleshoot and resolve technology related issues - Desktop, laptop, MAC, Avaya, Printers, Scanners etc. Knowledge in remote troubleshooting tools such as Dameware, LogMeIn. Hands on experience in HAM & SAM Provide technical support to internal clients as per issues logged by the Service Desk/business team. Diagnose and resolve problems related to operating systems, hardware, software and accessories. Shall be part of Project executions. Maintain SLAs in resolving technical issues and ensure customer satisfaction. Escalate problems appropriately as per the escalation matrix. Document the issues such that a solution guide for best practices can be built and share this with the Team Leads in order to be uploaded to the Knowledge base. Knowledge & Skills / Competencies Customer service orientation. Familiar with hardware / software components and terminology. Proficient in using ITSM tools like ServiceNow. Good oral and written communication skills Excellent presentation and interpretation skills Adaptability / Flexibility Exposure to handling incidents and/or service requests related to Google Workspace, Office 365 and Adobe Cloud Products will be an added advantage Hands on experience in handling requirements/Issues from OS Deployment, Antivirus, Patch Management, Encryption, Vulnerability fixes, VDI, Citrix Hands-on experience in Backup & Restoration Hands on experience in handling Video Conferencing support and troubleshooting Alerts Monitoring and Actioning- Zabbix, Senaphone Data Center Monitoring and Management Core Responsibilities: Incident and Request Ticket Management - To man the queue in the Ticketing system reported by users including those Incidents automatically created due to Alarm monitoring system to ensure that everything is attended within SLA. Document Management - To handle documentation requirements such as, but not limited to, the following: Software and Hardware inventories, Trackers, Log Records, Project/Account Documentations, New Solutions to encountered issues. Customer, Vendor and Tech Services Teams Management and Coordination - TSE should ensure customer satisfaction and avoid escalation/s by proper coordination and by setting the right expectations. Coordinates with the vendor management team for vendor related concerns or escalations. Should know how to escalate with the resolving L3 teams proactively to resolve an Infra related issue and/or attend a request that needs their intervention. TSE is expected to continuously coordinate and consult with his/her peers, assigned mentor, and/or TLs for guidance Compliance to Security and IT SOP - TSE helps ensure the teams compliance to InfoSec standards. He/She is expected to be Proactive in working with the IT Governance Team for audits and regular IT security requirements. Ensure the Team's compliance on, but not limited to, the following: Antivirus, Patch Management, Asset Management, Backup Process, Datacenter Monitoring, etc. Shift and Task Management - Ensure that handover reports and tickets are properly updated and relayed to succeeding shifters Primary Skills: Troubleshoot PC hardware and software issues Troubleshoot Citrix virtual workstations Troubleshoot printing issues Triage network/internet connection issues Familiarity with Active Directory and Citrix Desired Skills: Windows Administrator - Endpoint/Desktop Support Incident and Service Request Management Good Communication skills and willingness to work in shifts Exposure in ITSM tool like BMC Remedy, ServiceNow, etc., Exposure to MAC OS troubleshooting will be an added advantage Certification: MCSE and/or CCNA Certification
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