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9.0 - 13.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Requirements Must have: K3s Cert Manager Traefik Longhorn Velero FluxCD Kube-VIP Spegel Wiz Responsibilities K3s: ensuring high availability, automated deployments, and optimized resource management while maintaining secure access controls and patching vulnerabilities. Cert Manager: automating certificate issuance, renewal, and monitoring to ensure secure communications while integrating with Ingress Controllers and enforcing security policies. Traefik: managing traffic routing, middleware configurations, and certificate integrations while optimizing performance through metrics analysis and load balancing. Longhorn: providing HA storage solutions with automated backups, data restoration, and failure diagnostics to ensure persistent data integrity. Velero: implementing scheduled backups, disaster recovery drills, and cluster migration strategies to maintain data availability and resilience. FluxCD: automating deployment synchronization with Git repositories, ensuring configuration consistency, and auditing changes for traceability. Kube-VIP and Spegel: enhancing API server accessibility with VIP configurations while ensuring master node failover monitoring and maintaining a reliable mirror registry. Wiz: strengthening security posture by managing vulnerabilities, enforcing compliance policies, and analyzing logs for proactive incident detection. Languages English Fluent advanced 96- 100%
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Jaipur
Work from Office
Requin Group is looking for Project Management Executive to join our dynamic team and embark on a rewarding career journey Assist in project management tasks and activities. Develop and implement project management policies and procedures. Monitor and report on project management performance metrics. Collaborate with project management teams and stakeholders. Ensure compliance with project management standards and regulations.
Posted 1 month ago
9.0 - 14.0 years
22 - 27 Lacs
Pune
Work from Office
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Serve as the lead point of contact for all customer IT account management matters Build and maintain strong, long-lasting client relationships Look at opportunities for new technologies including AI to improve efficiencies Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of IT solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics (e.g. quarterly service levels and annual forecasts) Prepare reports on account status Assist with challenging client requests or issue escalations as needed Qualifications Graduate
Posted 1 month ago
3.0 - 5.0 years
12 - 14 Lacs
Mumbai
Work from Office
Can You Turn Conversations into Thriving Community? Are you the kind of person who can build, engage, and nurture our online and offline communities. As Community Manager, you will be the one who is not only passionate about creating meaningful connections but also thrives on execution. You'll be the bridge between our brand and its audience, ensuring our community remains vibrant, informed, and valued. We'll get along if you... -Have 3-5 years of experience in community management across platforms like LinkedIn, Slack, and events. -Possess basic knowledge of email marketing, SEO, and event management. -Are an excellent communicator with strong interpersonal skills, connecting effortlessly with diverse audiences. -Have a sharp analytical mindset to track metrics and optimize strategies effectively. -Are tech-savvy with a good understanding of platforms, APIs, and online engagement tools. -Thrive in fast-paced environments, bringing an execution-focused mindset to prioritize and deliver under tight deadlines. What Youll Be Doing (a.k.a. Own & Drive) Community Engagement -Build and sustain active engagement across our online platforms, including email newsletters, LinkedIn, and Slack/Discord. -Develop and execute strategies to grow and retain a thriving community. -Facilitate discussions, answer queries, and provide timely support to community members. Content and Events -Plan and create engaging, community-focused content such as newsletters, blogs, webinars, and AMA (Ask Me Anything) sessions. -Organise and execute virtual and in-person events, including meetups, workshops, and conferences, to strengthen connections within the community. Feedback Management -Act as the voice of the community, gathering insights and feedback to share with the product and marketing teams. -Advocate for community needs, ensuring their concerns are addressed and their suggestions considered. Partnerships and Advocacy -Identify and foster relationships with key influencers, advocates, and partners within the community. -Collaborate with advocates to co-create content, run campaigns, and participate in events. Metrics and Reporting -Track, analyse, and report on community engagement metrics to measure success. -Leverage data-driven insights to refine and optimise community strategies. Why IDfy? At IDfy, we move fast, dream big, and execute even bigger. Were shaping the future of identity verification, and branding plays a massive role in our journey. You'll work with a creative, high-energy team that brings ideas to life and ensures they make an impact. If you're looking for a role that blends structure with creativity, challenges you to think fast, and gives you a front-row seat to brand-building in actionthis is it. Apply now and let’s build something amazing together!
Posted 1 month ago
3.0 - 10.0 years
17 - 19 Lacs
Pune
Work from Office
Job Title Operations Analyst Location Pune Experience 3+ Years We are seeking a skilled Operations Analyst with over 3 years of experience in operations analysis to join our dynamic team in Pune. The ideal candidate will have a strong understanding of operational efficiency metrics and will be able to leverage their expertise to enhance our service delivery. Key Responsibilities Analyze operational processes and identify areas for improvement to optimize efficiency. Provide data-driven insights and recommendations to senior management. Collaborate with cross-functional teams to implement operational enhancements and upgrades. Conduct regular performance metrics analysis and prepare detailed reports. Support project planning and execution for operational initiatives. Stay updated on industry trends and best practices related to operations management. Qualifications Bachelor s degree in Business Administration, Operations Management, or related field. 3+ years of experience in operations analysis or a similar role. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in data analysis tools such as SQL or Excel. What We Offer We provide a competitive salary and benefits package along with opportunities for professional growth and development. Join our team and contribute to the success of our operations!
Posted 2 months ago
5.0 - 9.0 years
7 - 15 Lacs
Navi Mumbai
Work from Office
We are actively looking for a highly analytical thinker with an audience-first mindset for the role of Social Media Marketing. Candidates will be experts on social media analytics, understand the nuances, advantages, and shortcomings of each platform, and know how to utilize data in formulating a campaign strategy. Responsibilities: Orchestrating digital content strategies across all online platforms. Define social media strategy for the brand and campaign level. Driving traffic and engagement that translates to sales and brand promotion. Manage and maintain social media accounts, including Facebook, Twitter, Instagram, LinkedIn, and any other relevant platforms. Knowing which platform different kinds of content are best suited to. Track, analyse, and report on social media metrics and key performance indicators (KPIs) to assess the impact of social media initiatives. Utilize tools like Google Analytics, social media analytics platforms, and other measurement tools to provide insights and make data-driven decisions for continuous improvement. Designing and implementing creative marketing strategies to disseminate content. End to end social media campaign management right from conceptualization to execution to measuring the effectiveness. Be prepared to handle any social media crises or negative situations promptly and professionally. Ensure that all social media activities adhere to relevant healthcare regulations, privacy laws, and industry standards, such as HIPAA compliance and data protection guidelines. Person Specification: 5+ years of experience in social media Masters degree in marketing or related field Experience with online community building Social media content writing Experience of managing agency Data-driven and highly analytical Working knowledge of Canva, Adobe photoshop is essential Skilled on various social media analytic tools Proficiency with Google Analytics will be a plus
Posted 2 months ago
7.0 - 12.0 years
7 - 15 Lacs
Navi Mumbai
Work from Office
We are actively looking for a highly analytical thinker with an audience-first mindset for the role of Social Media Marketing. Candidates will be experts on social media analytics, understand the nuances, advantages, and shortcomings of each platform, and know how to utilize data in formulating a campaign strategy. Responsibilities: Orchestrating digital content strategies across all online platforms. Define social media strategy for the brand and campaign level. Driving traffic and engagement that translates to sales and brand promotion. Manage and maintain social media accounts, including Facebook, Twitter, Instagram, LinkedIn, and any other relevant platforms. Knowing which platform different kinds of content are best suited to. Track, analyse, and report on social media metrics and key performance indicators (KPIs) to assess the impact of social media initiatives. Utilize tools like Google Analytics, social media analytics platforms, and other measurement tools to provide insights and make data-driven decisions for continuous improvement. Designing and implementing creative marketing strategies to disseminate content. End to end social media campaign management right from conceptualization to execution to measuring the effectiveness. Be prepared to handle any social media crises or negative situations promptly and professionally. Ensure that all social media activities adhere to relevant healthcare regulations, privacy laws, and industry standards, such as HIPAA compliance and data protection guidelines. Person Specification: 9+ years of experience in social media Masters degree in marketing or related field Experience with online community building Social media content writing Experience of managing agency Data-driven and highly analytical Working knowledge of Canva, Adobe photoshop is essential Skilled on various social media analytic tools Proficiency with Google Analytics will be a plus
Posted 2 months ago
3.0 - 7.0 years
3 - 5 Lacs
Lucknow
Work from Office
We’re on the lookout for a passionate and experienced /. – & to enhance our employee engagement and recognition initiatives nad Design comprehensive reward systems in org.
Posted 2 months ago
3.0 - 8.0 years
5 - 8 Lacs
Bengaluru
Work from Office
At Maniaroom Adventures Pvt Ltd led by IITians, we design powerful, playful spaces for stress relief, emotional release, and unforgettable joy. From our flagship brands Rage Room to Neon Paint to Jreka , we're building a next-gen experience empire rooted in mental wellness and expressive freedom . Our mission? To spark happiness and hope for 1 billion people by 2035 . With live experiences across Bangalore, Mumbai, and Delhi , we are now entering a new chapter of structured scale, and we need an Admin - Ops & Finance to bring order, clarity, and momentum across every vertical. Check more details about our brand rageroom.in - Other brands will be shared over the interview. About the Role You will be the backbone of our fast-scaling experience empire. From overseeing operations across 3 cities to streamlining systems, managing finance & HR, ensuring service quality, and setting up scalable backend processes, you will make the Rage Room and other brands run like a well-oiled machine. This is not a clerical admin role. You are the execution partner to the founder , helping scale Indias boldest emotional wellness movement. This is your chance to be a part of legacy. Job Description: Operations Daily task tracking for 3 sites and mobile activations Staff rosters, shift swaps, leave approvals Vendor & inventory management Safety + service quality audits Approve operational spends 10k Resolve on-site issues in real time Finance & Accounting Reconcile daily sales, expenses, and petty cash Weekly P&L snapshot, monthly management accounts GST, TDS, PF/ESI filings (with CA) Sign off vendor payments within approved budgets HR & People End-to-end hiring funnel for city staff & interns Onboarding, payroll, performance reviews Final hiring call for frontline roles Systems & Tools Audit current Google Sheet & WhatsApp workflows Recommend/implement new tools Build live dashboards for Leadership Huddle Select & deploy SaaS tools within allotted capex Quality & Compliance Weekly QC checklist execution and reporting SOP updates; incident-report logging & root-cause fixes Approve immediate remedial actions for safety / quality breaches Ideal Candidate Profile: 3+ yrs multi-site admin/ops experience in hospitality, F&B, retail, or entertainment Strong Google Sheets / Excel; familiar with cloud accounting (Tally) & other softwares Proven track record of setting up SOPs and quality audits Calm under chaos, laser-focused on detail, obsessive about deadlines Culture Fit: Structured & Fast: Plans first, executes faster, then iterates. Growth Mindset: Sees every bottleneck as a puzzle to solve. Radical Honesty: Brings problems with data, not excuses. Clarity in Communication: Over-communicates progress and blockers. Timings & Location: Tuesday to Saturday 11 AM to 8 PM, in office - Indiranagar CMH Road Sunday 11 AM to 6 PM, work from home Monday is a holiday
Posted 2 months ago
4.0 - 9.0 years
5 - 10 Lacs
Mumbai
Work from Office
About The Role Role: MIS Manager Affluent (Lead) Grade: M5 Location: Mumbai "¢ Lead and manage the MIS team responsible for daily, monthly, and quarterly reporting across all key metrics (e.g., NTB, AUM, revenue, RM productivity). "¢ Guide team members in prioritizing tasks, validating data accuracy, and meeting stakeholder expectations. "¢ Ensure timely and error-free delivery of reports and dashboards. "¢ Collaborate with segment heads, zonal teams, and product heads to understand key business needs and translate them into actionable MIS. "¢ Present performance trends, risk indicators, and opportunities for improvement in business reviews. "¢ Drive the transition from static reports to dynamic dashboards using tools like Power BI/Tableau. "¢ Identify opportunities to automate manual MIS processes and enhance data delivery speed. "¢ Maintenance of RM-level scorecards covering productivity, cross-sell, and client engagement. "¢ Ensure adherence to data governance norms, version control, and audit trails for MIS shared across teams. "¢ Address internal and external audit requirements related to MIS processes. "¢ Maintain high standards of data confidentiality and access control. "¢ Lead discussions on MIS enhancements, new data needs, and campaign tracking frameworks.
Posted 2 months ago
6.0 - 11.0 years
5 - 15 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Overview: Prodapt is looking for Assistant Managers to join the QA Audit team. We are looking for an experienced professional with 6 to 12 years of experience in IT Audit process. Roles and Responsibilities: Ensure structured initiation of projects and identify risks at the outset. Ensure appropriate processes and plans are established to ensure first-time right delivery. Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks. Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals. Identify industrialization & process improvement opportunities to improve efficiency. Analyze the internal review outcomes and drive process improvements & training. Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts. Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance. Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc.. Basic Process Knowledge on DevOps is an added advantage Requirements: Bachelors degree (Mandatory) MSc/BE/Masters in IT/Computer Science (Desired) Good Communication Skills in English QA Process SDLC / STLC Processes, Process Implementation, Auditing Skills, Facilitation Skills, ISO 9001, 27001, 45001 Knowledge. Experience working in multi-channel delivery projects Advanced level - Microsoft office, Analysis and Reporting tools
Posted 2 months ago
7.0 - 12.0 years
9 - 15 Lacs
Navi Mumbai
Work from Office
We are actively looking for a highly analytical thinker with an audience-first mindset for the role of Social Media Marketing. Candidates will be experts on social media analytics, understand the nuances, advantages, and shortcomings of each platform, and know how to utilize data in formulating a campaign strategy. Responsibilities: Orchestrating digital content strategies across all online platforms. Define social media strategy for the brand and campaign level. Driving traffic and engagement that translates to sales and brand promotion. Manage and maintain social media accounts, including Facebook, Twitter, Instagram, LinkedIn, and any other relevant platforms. Knowing which platform different kinds of content are best suited to. Track, analyse, and report on social media metrics and key performance indicators (KPIs) to assess the impact of social media initiatives. Utilize tools like Google Analytics, social media analytics platforms, and other measurement tools to provide insights and make data-driven decisions for continuous improvement. Designing and implementing creative marketing strategies to disseminate content. End to end social media campaign management right from conceptualization to execution to measuring the effectiveness. Be prepared to handle any social media crises or negative situations promptly and professionally. Ensure that all social media activities adhere to relevant healthcare regulations, privacy laws, and industry standards, such as HIPAA compliance and data protection guidelines. Person Specification: 9+ years of experience in social media Masters degree in marketing or related field Experience with online community building Social media content writing Experience of managing agency Data-driven and highly analytical Working knowledge of Canva, Adobe photoshop is essential Skilled on various social media analytic tools Proficiency with Google Analytics will be a plus
Posted 2 months ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, We are looking for a Software Quality Engineer to ensure software products meet quality standards through test planning, automation, and defect analysis. Key Responsibilities: Develop and execute manual and automated test cases. Design test strategies for functional, regression, and performance testing. Collaborate with development and product teams to identify requirements. Log defects and track resolutions using tools like JIRA. Contribute to continuous improvement of QA processes. Required Skills & Qualifications: Experience with testing frameworks (Selenium, JUnit, TestNG, Cypress). Proficient in scripting or programming (Python, Java, or JavaScript). Familiarity with CI/CD tools (Jenkins, GitHub Actions). Strong understanding of SDLC, Agile, and QA methodologies. Experience with API testing (Postman, REST-assured) is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies
Posted 2 months ago
5.0 - 6.0 years
8 - 10 Lacs
Mumbai
Work from Office
Hiring for Supply Chain Analyst Years of Experience : 4 to 5 Years Notice Period : Up to 30 Days Max Location : Kurla West Role & Responsibilities Retail supply chain optimization Work in collaboration with Buyers & Category managers to maintain hygiene Assess storage & finance structure for inventory Track & plan inventory across various points of storage Demand anticipation & fulfilment Able to do predictive analytics based on trends Capacity availability & planning Inventory replenishment Inventory management Inventory variety management Ensuring the outlets have steady flow of inventory without over/under stocking Create inventory reports providing full end to end visibility Ensure smooth and optimal supply chain operations planning Ensure percentage of manual stock transfer orders is reduced Handholding business users on scientific approach to buffer management for stores Supply chain analytics, measure & report performance of various drivers in supply chain Preferred candidate profile Mathematical & statistical analysis. Ability to present reports & PPT. Should be good to work with buyer & category teams Retail background preferred Interested candidates can apply on ramesh.samant@metrobrands.com
Posted 2 months ago
2.0 - 5.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Responsibilities : Implement digital marketing campaigns in coordination with the Director of Graduate Admissions to increase traffic, engagement, and conversions across various online platforms, including social media, email, and search engines. Work with various content formats, such as blogs, videos, podcasts, etc., to create engaging content and optimise our online presence Monitor and analyse key performance metrics to track campaign effectiveness and ROI and provide regular reports and recommendations for improvement. Perform competitive analysis to identify opportunities Improve conversion of owned and earned media traffic Develop effective cross-channel social media optimisation strategies, device experiments, and conversion tests and run creative collaborations among technologies and platforms in consultation with the Director of Graduate Admissions. Proactively identify on-page SEO opportunities Develop profitable PPC campaigns across multiple ad networks, including Google Ads, Microsoft Ads, and paid social advertising. Generate internal reports on a regular basis Execute new and creative collaborations Key Skills: Strong verbal communication skills for articulating ideas to colleagues and stakeholders. Excellent written communication skills for producing high-quality content Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions. Knowledge of existing and emerging social media platforms Creative thinker with a passion for innovation and continuous improvement
Posted 2 months ago
7.0 - 12.0 years
12 - 22 Lacs
Pune
Work from Office
Experience-7+ Years Job Locations-Pune Notice Period-30 Days Job Description- • AWS Ecosystem EKS, EC2, DynamoDB, Lambda, etc. Dynatrace (or similar) The capacity planning team should include some members with Dynatrace experience, while the rest can have experience with similar tools. • Develop and implement capacity planning strategies. Roles & Responsibilities- • Develop and implement capacity planning strategies for AWS environments, focusing on EKS (Elastic Kubernetes Service). • Conduct continuous load testing to assess system performance under varying conditions and identify potential bottlenecks. • Analyze system metrics and usage patterns to forecast future capacity needs and recommend scaling solutions. • Collaborate with development and operations teams to ensure application performance aligns with business objectives. • Design and execute automated testing frameworks to simulate real-world usage scenarios. • Monitor cloud resource utilization and optimize costs while maintaining performance standards. • Prepare detailed reports on capacity trends, load testing results, and recommendations for improvements. • Stay updated on industry best practices and emerging technologies related to cloud infrastructure and capacity management. • 7+ years of proven experience with AWS services, particularly EKS, EC2, S3, and RDS. • Strong understanding of container orchestration and microservices architecture. • Experience with continuous load testing tools (e.g., JMeter, Gatling) and performance monitoring solutions. • Proficiency in scripting languages (e.g., Python, Bash) for automation tasks. • Excellent analytical skills with the ability to interpret complex data sets. • Strong communication skills to effectively collaborate with cross-functional teams.
Posted 2 months ago
5.0 - 10.0 years
10 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Design and implement scalable & robust frontend applications Measure your work thoroughly, analyze results, and generate hypotheses to drive new product changes through A/B testing Write and review technical documentation for the components owned by your team Develop and deploy your high-quality code (in Java, Scale or similar languages) following industry best practices and track key service level indicators (SLIs) Debug and fix production issues, lead blameless retrospectives, and participate in the on-call rotation to ensure adherence to the service level agreements (SLAs) Collaborate and mentor team members, and contribute to teams' success improving processes Basic Qualifications: 5+ years of experience working in a relevant frontend software engineering role Proficiency in the core technologies of the web: Javascript, HTML, and CSS, experience in at least one modern UI framework (e.g. ReactJS, AngularJS, etc), and experience in building large-scale web applications Proficiency in implementing responsive web designs, writing unit, integration and e2e tests Fervent belief in engineering quality and building technical leverage for others Comfortable working in a fast-moving team environment (we deploy many times a day!) Data-driven and strongly motivated by success and learnings through experiments and metrics analysis Preferred Qualifications: Candidates with prior experience in start-up environments are preferred, specifically those who have been part of a bootstrapping team, small start-up team, or expansion team. Demonstrated ability to work in a fast-paced and dynamic environment, and navigate through ambiguity and uncertainty with confidence. Experience collaborating with cross-functional teams to deliver high-quality products or services. Proven track record of delivering results in a resource-constrained environment with limited guidance and supervision.
Posted 2 months ago
2 - 7 years
8 - 12 Lacs
Chennai
Work from Office
in Onsite Chennai Description Sybrant Technologies has been in the forefront of transforming its customers into full digital businesses. Though we are small, we grow at a rapid pace due to our capabilities in the contemporary technologies. Sybrant can deep dive in areas such as Mobility, IoT and Analytics in addition to traditional technologies.We can rapidly implement these solutions because of the Products, Frameworks and Partnerships that we have. In addition, our technically sound people and proven processes help in accelerating our customers adoption curves. Advantage Sybrant has always been in its nimbleness and delivering high quality yet cost effective solutions. That s why we are the Digital Transformation Power behind our customers. We are a PreludeSys Group Company. Role: Leverage AI/ML to optimize load testing, scalability analysis, and bottleneck detection. Requirements Design AI-enhanced performance tests using any of Performance test tools like (JMeter/ Blazemeter/ k6/ Locust) with realistic traffic simulation using ML models. Implement AI for: Predictive scaling (forecast infrastructure needs from historical data). Root cause analysis (auto-correlate metrics like latency/CPU to pinpoint issues) . Self-tuning tests (dynamically adjust load parameters based on system behavior) . Integrate with observability stacks (Grafana/Prometheus) + AIOps tools (Dynatrace, Datadog) Analyze logs/metrics using NLP/ML (e.g., cluster error patterns automatically). Work with CI/CD pipelines (Jenkins, GitHub Actions) for AI-driven test execution. Required Skills: Strong performance testing in any Performance test tools (JMeter, Blazemegter, k6). Python/Go for AI/analytics (e.g., Pandas, TensorFlow for metrics analysis). Cloud load testing (AWS/Azure Load Testing).
Posted 3 months ago
4 - 9 years
0 Lacs
Pune
Hybrid
Position Name: Senior Quality Analyst Qualification: Bachelor's/masters in computer science, IT, Engineering, or a related field. Location: Pune Years of Experience: 5-10 years in Quality Assurance, Process Improvement, or Software Quality Management. Relevant Experience: Exposure to quality management principles, metric reporting, basic audits and documentation. Hands on with basic tools and frameworks under guidance. Summary : The Senior Quality Analyst supports the Quality team in implementing basic quality assurance practices and improving compliance processes. This role focuses on understanding quality frameworks (CMMI, ITIL, Agile) at a foundational level, assisting in audits, collecting metrics, and participating in process documentation and risk identification. The role works closely with delivery teams and cross functional stakeholders to build awareness of quality metrics, tools and dashboards. This role offers a unique opportunity to develop skills in stakeholder management, supported by mentorship and guidance, fostering professional growth and expertise in quality assurance. Authority : Quality Assurance & Compliance – Institutionalize QA processes aligned with CMMI/ISO, support in audits and RCA. Process Improvement & Risk Management – Monitor quality gaps closure, ensure CAPA implementation. Training & Analytics – Support in Training/Awareness sessions Description : Support the documentation and understanding of Quality Management Concepts. Assist in aligning delivery with CMMI, ITIL standards under guidance. Support audit readiness and assist in compliance checks. Gather and report basic quality metrics (Excel, Power BI etc.) Identify basic quality risks and support mitigation planning Help organize and share quality documentation and best practices. Work with teams to promote awareness of QA practices and Metrics. Take part in training session and knowledge building efforts Support team in creating RCA documentation and process visualizations. Critical, Technical & Behavioral Skills (As required for the role) : Quality Governance & Frameworks (CMMI, ISO 9001, ITIL, Agile, Six Sigma) – Knowledge of Quality Management Fundamentals and Familiarity with CMMI and ITIL Process Audits & Compliance (Internal & External Audits) – Participation in Audits & Compliance readiness. Data analytics & reporting – Awareness of Quality Metrics & Reporting Tools (Excel, Power BI etc.) Quality Process documentation & SOPs –Maintain process documentation, work instructions & SOPs. Stakeholder communication & Collaboration - within and outside the team to drive the Quality practices approach and way of working within the whole organization. Training & Knowledge Sharing on Quality Best practices – Involvement in Training & Knowledge Sharing Initiatives Willingness to learn automation, AI/ML in QA in the long term Awareness of basic statistical and Quality Techniques (Pareto, RCA etc.)
Posted 3 months ago
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