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3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Operations Management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experienced senior level with good leadership skills that is expected to manage clients technical communication, provide technical guidance to his team leadership, supervise teams knowledge level, proactively lead research of new trends and technologies and provide documentation, processes and support tools for production and delivery optimization. What are we looking for QUALIFICATIONS REQUIRED:Any Degree/Diploma (10+2+3)/ Bachelors in Engineering/ Technology in Computer Science/Electrical/Electronics (B.E./ B.Tech/ BCA/ BSc)EXPERIENCE (Must to have skills):Min. 8-10 years of overall experience Min. 2-3 years of experience leading team of developersAgile project managementExceptional leadership skills, Communications skills & Client Management skillsStrong customer service, team development, problem solving skills and adaptability to changing environmentsCMS:Recent experience working with a CMSOS:At least Basic Linux, Windows Server 2003/2008, XP, Vista, 7Programming languages:HTML/HTML 5, CSS/CSS3, javascript, JSOO, Jquery and Jquery Mobile, Responsive designDatabases:My SQLTagging/Tracking:Google Analytics, Atlas, WebtrendsOther Tools:Microsoft Office Excel (advanced) for data analytics, SuvbersionFlexible with shiftsCertifications ITIL, SixSigma, PMP, Digital Marketing (Adobe) Roles and Responsibilities: Provides the technical point of view for incoming tasksCreates or reviews tasks time estimationsProvides alternatives to deal with technical challengesSupports the manager with workflow supervision and improvementsSupervise and promotes the best practices applicationProvides significant documentation for team s common task or processesSupervise interview for new team membersProvides guidance for induction processSupervise and promotes team s knowledge transfer and team member s career pathHelp Managers on the creation and follow up of technical action plans for the teamSupport team members on meetings or negotiations that may require technical knowledgeGive or coordinate individual or group trainings on important technical mattersAnalyze team metrics and suggest actionsPromote team knowledge transferGet involved in the whole development life cycle in all tiers:analysis, design, implementation, evaluation and progress monitoring Qualification Any Graduation
Posted 2 weeks ago
7.0 - 11.0 years
10 - 14 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Marketing Engagement Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions. What are we looking for 7- 10 years experience in digital or customer marketing, or digital analytics leadership with exposure to international clients Experience in Marketing ROI measurement techniques like marketing mix model, experimentation etc. Strong functional experience across a range of marketing activities and their related platforms and technologies, such as web analytics, experimentation, CRM, analytics implementation, campaigns and media, social media etc. Must have intermediate level understanding in Power BI, SQL, R, and/or Python and various modeling techniques. Working knowledge of Adobe/Google Analytics/GTM Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decisionAbility to work with and lead large globally networked and virtual teams and able to work with multiple stakeholders E.g. delivery leads, account management, clients and operational excellence teamsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: Analyze marketing data from various sources to identify key insights and trends. Manage strategic marketing analytics engagements across digital marketing, customer analytics & social media Manage client relationship, shape analytics roadmap, manage execution of the initiatives and deliver business outcomes Deliver projects using advanced analytics and machine learning techniques like segmentation/clustering, recommendation engines, propensity models etc. to help clients drive better business outcomes, including improved user growth and revenue, enhanced marketing ROI, increased brand equity etc. Drive thought leadership and prospect new ways of applying digital analytics to make a business impact for clients. Lead and manage multi-functional teams to help clients evolve to data-driven marketing organizations Develop deep functional & industry expertise Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Asset Management (DAM) Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for uploading and managing assets with standard Taxonomy (correct metadata tagging) and correct Digital rights management in Digital Asset Management system making it available for reuse. Subject matter expert in key concepts, process flows and defined scope of librarian tasks. Take the initiative to understand the complete asset lifecycle and collaborate with other channels for a complete picture. Accountability for delivery towards the goals and objectives shared by the Platform Directors and Content Management lead for Marketing Content Reuse and meet the client Global business outcomes. The individual is responsible for liaising with markets as well as agencies to ensure smooth delivery of operations for Library Services team. Accountable for the continuous improvement in upload TAT, manage the uploadCreate workarounds and highlight anomalies when faced with technical challenges in the tool. Work effectively with team members and requestors, understand the requirements, and provide appropriate and viable business solutionsManage the upload queue to ensure timelines are met and escalation matrix is followed as required What are we looking for Graduate required.Minimum 3 year of experience in Digital Marketing with a minimum of 1 year of experience in upload and download of digital assets, content management, ensuring quality of content and meeting the minimum requirements of content standards as set by the clientKnowledge of Pharma industry and marketing.Experience in working on DAM platform (Digital Asset Management)MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPointHas excellent verbal and written communication skillsHas experience in team management and client managementExperience participating in a collaborative team environmentExperience in vendor managementHighly organized, detail oriented, and results focusedDemonstrate ability to think strategically Roles and Responsibilities: Responsible for uploading and managing assets with standard Taxonomy (correct metadata tagging) and correct Digital rights management in Digital Asset Management system making it available for reuse. Subject matter expert in key concepts, process flows and defined scope of librarian tasks. Take the initiative to understand the complete asset lifecycle and collaborate with other channels for a complete picture. Accountability for delivery towards the goals and objectives shared by the Platform Directors and Content Management lead for Marketing Content Reuse and meet the client Global business outcomes. The individual is responsible for liaising with markets as well as agencies to ensure smooth delivery of operations for Library Services team. Accountable for the continuous improvement in upload TAT, manage the uploadCreate workarounds and highlight anomalies when faced with technical challenges in the tool. Work effectively with team members and requestors, understand the requirements, and provide appropriate and viable business solutionsManage the upload queue to ensure timelines are met and escalation matrix is followed as required Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As an SFMC Analyst, you will assist in building and executing campaigns within Salesforce Marketing Cloud. Youll work under the guidance of senior team members to learn best practices in campaign setup, data management, and delivery QA.Key Responsibilities:Support the creation of campaigns in Email Studio, Journey Builder, and Automation Studio.Assist with segmentation, personalization, and QA activities.Collaborate with internal teams to manage data extensions and audience lists.Help with campaign documentation and post-send analysis.13 years of marketing operations or CRM experience, preferably with SFMC.Basic understanding of SQL and AMPscript is desirable.Eagerness to learn and grow within the marketing automation space.Strong attention to detail and time management.Design, implement, develop & manage Salesforce Marketing Cloud. A CRM platform that allows to create and manage marketing relationships and campaigns with customers. It is an integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and mgmt and data analysis. Custom scripting languages used to personalize landing pages, create applications, construct cross-channel templates or layouts. What are we looking for Campaign ManagementMicrosoft SQL ServerMySQLSalesforce Marketing Cloud Journey BuilderAdaptable and flexibleAbility to work well in a teamStrong analytical skillsAgility for quick learningDetail orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for Customer Support OperationsProblem-solving skillsAgility for quick learningAbility to work well in a teamDigital Marketing Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
11 - 16 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Project Management Designation: Brand & Comm Strategy Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The purpose of this role is to support Brand and product management including launches, changes, development of communication materials.Ensure Commercial Sales and Customer Product launch and communicationrequirements are met. Role requires Bachelors degree in Communications, Business or MarketingMinimum 5 years of experience in in brand management, communications, public relations, or related fields.Exposure to social media management, email marketing, and digital content creation What are we looking for Proven track record of supporting or executing brand strategies in previous roles, particularly in the development of content or managing brand guidelines.Strong product management knowledgeAbility to work in cross-functional teams and contribute to brainstorming sessions, providing insights into content creation and messaging that supports brand goals.Proficiency in digital marketing, social media, and analytics tools.Exposure to tracking and analyzing the performance of communication campaigns, including monitoring metrics like social media engagement, website traffic, and campaign effectivenessExperience in executing or assisting with brand campaigns, ensuring consistency in messaging and coordinating content across multiple channels Roles and Responsibilities: Collaborate with Product and Brand team to gather insights into customer needs preferences, and industry trendsCollaborate with Product Management and sales to analyze competitive landscapes to identify opportunities and threatsAssist in the planning and execution of product launches, including coordinating launch events and creating launch assetsDrive both internal and external communication plans around all product launchesAssist in the creation and production of marketing collateral, including presentations, brochures, and digital assetsWork closely with graphic designers, creative teams, or external agencies to ensure the creation of marketing and promotional materials is on-brand and of high quality.Provide administrative support in managing timelines, budgets, and resources for ongoing projects and campaigns.Maintain and organize communication materials, campaign assets, and branding guidelines for easy access by team members.Review content for accuracy, grammar, and adherence to brand guidelines before publication.Assist in creating and maintaining a content calendar to ensure timely execution of brand and communication initiatives. Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
8 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Analytics & Reporting Designation: Marketing Engagement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Dealer Marketing Advisor is responsible for building strong, consultative relationships with dealership partners to optimize their marketing performance and brand alignment. This role serves as a strategic advisor and operational coordinator, helping dealers execute effective marketing campaigns, adopt best practices, and drive measurable business growth. The Dealer Marketing Advisor acts as a key liaison between the organizations marketing, sales, and operations teams and its dealer network. What are we looking for Proficiency in marketing platforms, CRM tools, and campaign management systems (e.g. Salesforce).Ability to interpret data and deliver actionable insights using tools like Excel, Google Analytics, or Power BI.Strong project management and organizational skills with the ability to manage multiple dealer accounts concurrently.Excellent verbal and written communication skills, with an emphasis on relationship-building and persuasion.Attention to detail and a passion for brand stewardship and marketing effectiveness.Adaptability in a fast-paced environment and a proactive approach to solving dealer marketing challenges.Collaborative mindset with a strong commitment to delivering value to both internal stakeholders and dealer partners.EducationBachelors degree in Marketing, Business, Communications, or a related field.Experience35 years of experience in marketing, account management, or partner advisory rolespreferably within a dealer, franchise, or retail network environment.Proven ability to manage external stakeholder relationships and deliver marketing strategies at scale.Strong understanding of digital marketing, campaign performance metrics, and customer engagement tactics. Roles and Responsibilities: Establish and maintain trusted relationships with dealer partners, serving as the primary contact for all marketing-related initiatives.Advise dealers on local marketing strategies, brand guidelines, digital presence, and campaign optimization.Coordinate marketing plans, promotions, and co-branded initiatives to align with business goals and dealer capabilities.Monitor and report on marketing campaign performance, providing insights and recommendations for improvement.Guide dealers in leveraging approved tools, platforms, and assets to enhance their local visibility and customer engagement.Identify and escalate issues affecting marketing performance, brand consistency, or dealer satisfaction.Collaborate with internal marketing, sales, and product teams to ensure cohesive execution of national and regional strategies at the dealer level.Support onboarding and training of new dealer partners in marketing systems, policies, and best practices.Champion continuous improvement by identifying opportunities to streamline dealer marketing operations and improve ROI. Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
8 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Marketing Engagement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Planning and Promotions Lead is responsible for developing and executing high-impact promotional strategies that drive customer engagement, increase sales, and enhance brand visibility. This role requires a strategic thinker with a deep understanding of market trends, customer insights, and promotional mechanics. The Lead will collaborate closely with cross-functional teamsincluding marketing, sales, product, and operationsto design and execute promotional initiatives that align with business objectives. What are we looking for Technical Skills: Proficiency in marketing tools and platforms (e.g., CRM systems, campaign management software, Google Analytics, Tableau, or Power BI). Strong knowledge of digital marketing channels, promotional strategies, and customer engagement techniques. Expertise in sales enablement tools and conversion rate optimization. Core Competencies:Strategic Thinking:Ability to develop long-term promotional plans that align with business goals. Project Management:Strong ability to handle multiple campaigns, ensuring timely and effective execution. Analytical & Data-Driven Mindset:Skilled in interpreting data and leveraging insights to optimize promotional strategies. Creativity & Innovation:Ability to develop unique, engaging promotions that drive customer interest and business impact. Collaboration & Leadership:Strong interpersonal skills to influence cross-functional teams and stakeholders. Agility & Problem-Solving:Adaptable to fast-paced environments and capable of troubleshooting challenges in campaign execution. Experience:6-8 years of experience in promotions, campaign management, or marketing strategy roles. Proven track record in developing and executing successful promotional campaigns that drive business growth. Experience managing large-scale promotions within retail, e-commerce, or multinational organizations is preferred. Strong background in working cross-functionally with sales, marketing, and product teams. Education:Bachelors degree in Marketing, Business Administration, or a related field. A Masters degree (MBA) or additional certifications in digital marketing, project management (PMP), or CRM tools is a plus. Roles and Responsibilities: 1. Promotional Strategy & Execution:Develop and implement innovative, data-driven promotional strategies to drive sales and customer retention. Create and maintain a comprehensive promotional calendar aligned with business and marketing goals. Identify opportunities for strategic promotions based on consumer behavior, competitive landscape, and industry trends. 2. Campaign Development & Management:Lead the end-to-end execution of promotional campaigns, ensuring seamless implementation across digital and offline channels. Collaborate with marketing and creative teams to develop compelling promotional materials and messaging. Work with digital, CRM, and media teams to optimize promotions across customer touchpoints, including website, email, social media, and in-store experiences. 3. Performance Monitoring & Optimization:Define key performance indicators (KPIs) to measure campaign success and analyze ROI. Utilize analytics tools (e.g., Google Analytics, Tableau, Power BI) to track performance, generate insights, and optimize future campaigns. Continuously refine promotional strategies based on data-driven insights, customer feedback, and business priorities. 4. Budget & Resource Management:Develop and manage the promotional budget, ensuring cost efficiency and maximum return on investment. Coordinate with finance teams to track promotional expenses and align spending with business objectives. 5. Market & Competitive Analysis:Conduct in-depth research on market trends, consumer preferences, and competitor strategies. Leverage insights to identify new promotional opportunities and ensure differentiation in the marketplace. 6. Cross-Functional Collaboration & Stakeholder Management:Act as the central point of contact for all promotional initiatives, ensuring alignment across departments. Work closely with sales, operations, and supply chain teams to ensure smooth execution and delivery of promotional campaigns. Present strategic recommendations, campaign results, and insights to senior leadership. Qualification Any Graduation
Posted 2 weeks ago
5.0 - 8.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The CRM & Loyalty Advisor will drive the development, execution, and optimization of customer loyalty and CRM programs, focusing on strengthening customer relationships, enhancing brand loyalty, increasing customer lifetime value, and delivering seamless customer experiences. This role combines strategic thinking, customer insights, operational excellence, and CRM expertise. The advisor will collaborate cross-functionally with marketing, data analytics, sales, and customer service teams to design, implement, and monitor loyalty and CRM initiatives that engage customers, foster brand advocacy, and drive business growth. What are we looking for Technical Skills: CRM PlatformsHands-on experience with CRM systems (e.g., Salesforce Marketing Cloud) to manage customer databases, segment audiences, and analyze customer behaviors. Digital Marketing ToolsFamiliarity with marketing automation tools, loyalty program software, customer segmentation platforms, and campaign management systems. Data AnalyticsAbility to interpret customer data to uncover insights, trends, and opportunities for optimization within CRM and loyalty strategies. Project ManagementSkilled in managing multiple projects simultaneously, from concept to execution, ensuring deadlines and business objectives are met. Core Competencies:Customer-Centric Mindset Analytical and Strategic Thinking Strong Verbal and Written Communication Skills Problem-Solving and Innovation Attention to Detail and Data Accuracy Creativity and Agility in Strategy Execution Experience:35 years of experience in CRM management, customer loyalty, or digital marketing roles within consumer-focused organizations. Demonstrated success in designing and managing CRM and/or loyalty programs that improved customer engagement and retention. Experience in campaign management, customer segmentation, and lifecycle marketing. Cross-functional collaboration experience, with the ability to align CRM and loyalty strategies across teams. Knowledge of customer lifecycle frameworks, personalization techniques, and marketing automation tools. Education:Bachelors degree in Business, Marketing, Communications, or a related field. Masters degree (MBA) or a specialization in CRM, Digital Marketing, or Customer Experience Management is an advantage. Certifications in CRM platforms (e.g., Salesforce Administrator/Marketing Cloud), digital marketing, or customer experience are desirable. Roles and Responsibilities: Loyalty Program ManagementOversee the daily operations and continuous optimization of loyalty programs, ensuring alignment with business goals and evolving customer needs. CRM Strategy Development:Assist in designing and implementing CRM strategies to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer satisfaction and driving loyalty. Customer EngagementDevelop personalized, data-driven customer journeys and communications across CRM and loyalty channels to enhance engagement, retention, and brand advocacy. Strategic PlanningProvide strategic recommendations for new loyalty and CRM initiatives based on customer behavior analysis, market trends, and competitor benchmarking. Campaign ManagementPlan, execute, and optimize CRM campaigns including email marketing, SMS, app notifications, and loyalty program communications, ensuring personalization and relevance. Cross-Functional CollaborationWork closely with marketing, sales, data analytics, IT, and customer service teams to ensure the seamless integration and execution of CRM and loyalty strategies. Performance Tracking & ReportingTrack key CRM and loyalty KPIs (e.g., customer retention, engagement rates, conversion rates, ROI) and deliver insights and recommendations to leadership for continuous improvement. Customer Feedback & Continuous ImprovementGather and analyze customer feedback to identify opportunities to improve CRM and loyalty offerings, ensuring they meet customer expectations and enhance the customer experience. Compliance & Data SecurityEnsure all CRM and loyalty activities comply with relevant data protection regulations (e.g., GDPR) and maintain the highest standards of customer data security and privacy. Qualification Any Graduation
Posted 2 weeks ago
10.0 - 15.0 years
15 - 20 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
This position will manage day-to-day activities for key distributed labels, working alongside label clients to develop artists and promote content as the industrys leading independent music distributor and label services company. The candidate must have strong passion and knowledge of the music distribution scene and the independent cross-genre music market, an understanding of digital retail platforms, release requirements and opportunities, a creative spirit, and a solid technical capability. As on date this position will be hybrid - will be mix of WFH and label offices. What youll do: Manage day to day relationships with distributed music Labels & Artists in such a manner that which will shape their journey with a growth path in sight and a vision to succeed. As a custodian of the labels assets to instill confidence in them, that it will be nurtured and taken care of in terms of the monetary realization and global visibility. Work to ensure all distributed partners in the market s needs are met and expand the focus on market development and growth. Manage assigned label s digital logistics and operations, ensuring digital content is delivered in a timely manner and to required specifications using Orchard technology systems make their way to market by way of coordinating with sales, manufacturing, and inventory management. Manage clients priority release campaign logistics from inception through to analysis, working with other internal departments such as sales, marketing, operations, and data analytics as necessary. Whenever required to take corrective actions with the labels if there is any compliance issue with the prevalent best practices. Liaise with all internal departments (operations / finance / marketing / legal and management) to ensure client business needs are met, as the primary point of contact externally to the label and internally representing your labels interests. Ensure the global sales and marketing organization has all assets to properly solicit and market priority releases. Liaise with local retail and represent the full Orchard s distributed content base and priority releases outside of assigned roster in support of The Orchards sales efforts. Lead in business reviews with priority labels with a comprehensive coverage over the performance of the label Drive product adoption of The Orchards tools and services across the client base. Who you are: 10 + years experience within a label or distribution system working with labels or artists. Position is customer service and relationship focused, requiring excellent internal and external communication skills and professional diplomacy. Supreme attention to detail, multi-tasking, and follow-through skills required. Experience with digital music platforms and digital music best practices. Experience with digital and physical retail opportunities. What we give you: You join a vibrant global community with the opportunity to channel your passion every day. A modern office environment designed for you, empowering you to bring your best. Investment in your professional growth and development enabling you to thrive in our vibrant community. The space to accelerate progress, positively disrupt and create what happens next. We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. Annual leave, medical leave and medical insurance. Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Privacy Policy Please click here to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information.
Posted 2 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
As Stripe s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. This role will be part of the Marketing Operations in SDC that is accountable for the production and delivery of all aspects of email demand and lead generation activities, lead nurturing, and conversion programs. We are looking for someone who is passionate about Marketing Automation and is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for the delivery of repeatable, measurable programs/campaigns that focus on highly qualified leads, improve the customer experience, and increase retention. Responsibilities Build, test and launch complex email and nurture campaigns in Marketo Perform test runs and quality control with strong attention to detail Conduct advanced A/B testing on email and landing page assets and, suggest testing opportunities Identify gaps in our marketing automation infrastructure and work cross functionally to address them (ex. Program structure inefficiencies, process flaws, etc) Scope, manage and deliver email campaigns from intake to execution Create Marketo programs to support email sends, landing pages, and form processing Maintain a library of core assets such as images, files, links, and program templates Ensure reportability of email marketing campaign results Create database queries and smart lists; manage audiences & segmentations Maintain and optimize email marketing processes Align with central and regional Marketing Operation team members on process, workflows, policies, execution and enablement Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in email marketing, production and execution within a Digital marketing or marketing operations organization Strong track record using marketing automation tools; Marketo a must Solid analytical skills and a strong understanding of technical concepts Experienced in HTML and CSS concepts (email and web) Strong service orientation and attention to detail Able to manage multiple stakeholders and priorities simultaneously Solid project management and organizational skills Able to work cross functionally and globally Excellent written and verbal communication skills Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Team New Financial Products Job type Full time
Posted 2 weeks ago
1.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Are you ready to take your career to the next levelWe re on the lookout for dynamic Key Account Managers (KAM) to join the ShopDeck family! As a KAM, you ll be the driving force behind our sellers, guiding them through the exciting journey of e-commerce and providing tailored solutions across website development, operations, marketing, shipping, and accounting. If youre eager to tackle diverse challenges and experience rapid growth, this role is tailor-made for you! About Us: Founded by a proud IIT Bombay alumnus from the Class of 2014 and backed by industry leaders like Chiratae Ventures, Elevation Capital, Venture Highway, and Bessemer Venture Partners in our Series B funding, ShopDeck is on a mission to revolutionize the Indian D2C market. We empower e-commerce sellers to easily create and scale their online stores profitably. We envision a world where sellers go beyond traditional marketplaces like Amazon and Flipkart to unlock significant revenue from their own websites and apps. However, many struggle with website building, digital marketing, and fulfillment logistics. That s where we come in! ShopDeck s innovative software and services bridge this gap, providing the tools and expertise sellers need to thrive. How This Role Will Shape You: Imagine managing multiple businesses across diverse categories exciting, rightAs a KAM, you ll be the single point of contact (SPOC) for these sellers, tackling complex daily challenges while enhancing your skills in communication, interpersonal relations, and coordination. With our rapid growth, you ll enjoy unparalleled opportunities for personal and professional development. What Youll Do: Strategic Relationship Management Cultivate and nurture strong partnerships with your assigned accounts, positioning ShopDeck as their trusted ally. Conduct regular check-ins to proactively address concerns and keep communication flowing. Customer Success Excellence Achieve a ticket closure rate above 90% for your key accounts, ensuring we meet and exceed service expectations. Cross-Functional Collaboration Work hand-in-hand with internal teams to create a seamless customer experience, resolving issues swiftly and enhancing satisfaction. Coordinate efforts to meet targeted resolution times for client inquiries. Product Adoption Help brands navigate the e-commerce landscape, guiding them in maximizing their growth on our platform. Stay in the loop on product updates and share insights with clients to foster engagement. Reporting & Documentation Accurately document client interactions in our CRM system, ensuring clarity and precision in all communications. Who You Are: Experience: You have 1+ years of experience in an MNC, start-up, or reputable organization; previous e-commerce experience is a plus! Education: You hold a degree in Business, Marketing, or a related field; MBA candidates are especially welcome. Tech-Savvy: Familiarity with CRM tools (like Salesforce) and dashboards, plus the ability to communicate technical concepts clearly. Customer-Centric: You can anticipate customer needs, proactively tackle issues, and drive satisfaction. Relationship Builder: Excellent interpersonal and communication skills enable you to forge strong connections with stakeholders. Analytical Thinker: You possess strong analytical and problem-solving skills, turning data insights into actionable strategies. Team Player: You thrive in collaborative environments, working effectively with Marketing, Operations, Finance, and Design teams. Adaptable: You excel in dynamic, fast-paced settings and are ready for any challenge that comes your way. Time Manager: You know how to prioritize your workload and delegate tasks efficiently.
Posted 2 weeks ago
5.0 - 10.0 years
11 - 15 Lacs
Kolkata, Bengaluru
Work from Office
We are seeking a highly skilled and experienced E-commerce Brand Manager to join our dynamic team. The ideal candidate will be responsible for managing the overall performance and growth of our e-commerce brand. This includes overseeing the P&L, negotiating with vendors and partners, developing and executing marketing strategies, and ensuring an exceptional customer experience. The candidate should have a proven track record in e-commerce management, strong negotiation skills, and the ability to drive strategic initiatives. Responsibilities: P&L Management: Oversee and manage the profit and loss statement for the e-commerce brand, ensuring financial targets are met or exceeded. Established Relationship Across Platforms: Should have established relationships across platforms and channels. Product Catalogue Management: Ensure that all products are accurately listed with up-to-date information, including attributes, pricing, and promotions. Vendor and Supplier Negotiations: Negotiate terms with vendors and suppliers to secure the best prices, product availability, and delivery schedules. Order Fulfillment: Coordinate with the logistics team to ensure timely and accurate order processing and delivery to customers. Marketing and Promotions: Collaborate with the marketing team to develop and implement effective campaigns and promotions that drive sales and enhance brand visibility. Data Analysis and Optimization: Analyze sales, inventory, and market data to optimize product assortment, pricing strategies, and promotional activities. Customer Experience: Ensure a seamless and positive customer experience across all touchpoints of the e-commerce platform. Strategic Planning: Develop and execute strategic plans to drive growth, increase market share, and achieve business objectives. Industry Trends and Innovations: Stay informed about industry trends, best practices, and emerging technologies to continuously improve operational efficiency and competitiveness. Compliance: Ensure all e-commerce operations comply with relevant laws, regulations, and company policies. Supply Chain Coordination: Coordinate with the supply chain team to maintain stock levels at different locations, ensuring customer Expected Delivery Dates (EDD) are monitored and optimized. Develop and monitor fill rates to ensure high service levels and customer satisfaction. Qualifications: Education: Bachelors or Masters degree in Business Administration, Marketing, Operations Management or a related field. Experience: At least 5 years of experience in e-commerce management, preferably within the retail or consumer goods sectors. Skills: P&L Management: Demonstrated experience in managing P&L statements and achieving financial targets. Negotiation Skills: Strong negotiation skills with a proven ability to secure favorable terms with vendors and suppliers. E-commerce Expertise: In-depth knowledge of e-commerce platforms, processes, and systems, including catalog management and order fulfillment. Analytical Skills: Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Communication: Excellent communication skills, with the ability to work cross-functionally and manage relationships with internal and external stakeholders. Project Management: Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines. Attention to Detail: High attention to detail and a commitment to accuracy and quality. Technology Proficiency: Experience with project management tools such as Asana or Notion is a plus and Excel & Query Additional Qualifications: Deep understanding of Amazon & Flipkart operations Network of category managers across platforms Understanding of international e-commerce markets and regulations. Ability to adapt to a fast-paced and ever-changing environment. Why You ll Love Working at Nuvr Competitive salary and benefits Flexible working hours and work-from-home opportunities. Opportunity to work with some of the world s most renowned and loved consumer brands Job Summary: We are seeking a highly skilled and experienced E-commerce Brand Manager to join our dynamic team. The ideal candidate will be responsible for managing the overall performance and growth of our e-commerce brand. This includes overseeing the P&L, negotiating with vendors and partners, developing and executing marketing strategies, and ensuring an exceptional customer experience. The candidate should have a proven track record in e-commerce management, strong negotiation skills, and the ability to drive strategic initiatives. Responsibilities: P&L Management: Oversee and manage the profit and loss statement for the e-commerce brand, ensuring financial targets are met or exceeded. Established Relationship Across Platforms: Should have established relationships across platforms and channels. Product Catalogue Management: Ensure that all products are accurately listed with up-to-date information, including attributes, pricing, and promotions. Vendor and Supplier Negotiations: Negotiate terms with vendors and suppliers to secure the best prices, product availability, and delivery schedules. Order Fulfillment: Coordinate with the logistics team to ensure timely and accurate order processing and delivery to customers. Marketing and Promotions: Collaborate with the marketing team to develop and implement effective campaigns and promotions that drive sales and enhance brand visibility. Data Analysis and Optimization: Analyze sales, inventory, and market data to optimize product assortment, pricing strategies, and promotional activities. Customer Experience: Ensure a seamless and positive customer experience across all touchpoints of the e-commerce platform. Strategic Planning: Develop and execute strategic plans to drive growth, increase market share, and achieve business objectives. Industry Trends and Innovations: Stay informed about industry trends, best practices, and emerging technologies to continuously improve operational efficiency and competitiveness. Compliance: Ensure all e-commerce operations comply with relevant laws, regulations, and company policies. Supply Chain Coordination: Coordinate with the supply chain team to maintain stock levels at different locations, ensuring customer Expected Delivery Dates (EDD) are monitored and optimized. Develop and monitor fill rates to ensure high service levels and customer satisfaction. Qualifications: Education: Bachelors or Masters degree in Business Administration, Marketing, Operations Management or a related field. Experience: At least 5 years of experience in e-commerce management, preferably within the retail or consumer goods sectors. Skills: P&L Management: Demonstrated experience in managing P&L statements and achieving financial targets. Negotiation Skills: Strong negotiation skills with a proven ability to secure favorable terms with vendors and suppliers. E-commerce Expertise: In-depth knowledge of e-commerce platforms, processes, and systems, including catalog management and order fulfillment. Analytical Skills: Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Communication: Excellent communication skills, with the ability to work cross-functionally and manage relationships with internal and external stakeholders. Project Management: Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines. Attention to Detail: High attention to detail and a commitment to accuracy and quality. Technology Proficiency: Experience with project management tools such as Asana or Notion is a plus and Excel & Query Additional Qualifications: Deep understanding of Amazon & Flipkart operations Network of category managers across platforms Understanding of international e-commerce markets and regulations. Ability to adapt to a fast-paced and ever-changing environment. Why You ll Love Working at Nuvr Competitive salary and benefits Flexible working hours and work-from-home opportunities. Opportunity to work with some of the world s most renowned and loved consumer brands Job Summary: We are seeking a highly skilled and experienced E-commerce Brand Manager to join our dynamic team. The ideal candidate will be responsible for managing the overall performance and growth of our e-commerce brand. This includes overseeing the P&L, negotiating with vendors and partners, developing and executing marketing strategies, and ensuring an exceptional customer experience. The candidate should have a proven track record in e-commerce management, strong negotiation skills, and the ability to drive strategic initiatives. Responsibilities: P&L Management: Oversee and manage the profit and loss statement for the e-commerce brand, ensuring financial targets are met or exceeded. Established Relationship Across Platforms: Should have established relationships across platforms and channels. Product Catalogue Management: Ensure that all products are accurately listed with up-to-date information, including attributes, pricing, and promotions. Vendor and Supplier Negotiations: Negotiate terms with vendors and suppliers to secure the best prices, product availability, and delivery schedules. Order Fulfillment: Coordinate with the logistics team to ensure timely and accurate order processing and delivery to customers. Marketing and Promotions: Collaborate with the marketing team to develop and implement effective campaigns and promotions that drive sales and enhance brand visibility. Data Analysis and Optimization: Analyze sales, inventory, and market data to optimize product assortment, pricing strategies, and promotional activities. Customer Experience: Ensure a seamless and positive customer experience across all touchpoints of the e-commerce platform. Strategic Planning: Develop and execute strategic plans to drive growth, increase market share, and achieve business objectives. Industry Trends and Innovations: Stay informed about industry trends, best practices, and emerging technologies to continuously improve operational efficiency and competitiveness. Compliance: Ensure all e-commerce operations comply with relevant laws, regulations, and company policies. Supply Chain Coordination: Coordinate with the supply chain team to maintain stock levels at different locations, ensuring customer Expected Delivery Dates (EDD) are monitored and optimized. Develop and monitor fill rates to ensure high service levels and customer satisfaction. Qualifications: Education: Bachelors or Masters degree in Business Administration, Marketing, Operations Management or a related field. Experience: At least 5 years of experience in e-commerce management, preferably within the retail or consumer goods sectors. Skills: P&L Management: Demonstrated experience in managing P&L statements and achieving financial targets. Negotiation Skills: Strong negotiation skills with a proven ability to secure favorable terms with vendors and suppliers. E-commerce Expertise: In-depth knowledge of e-commerce platforms, processes, and systems, including catalog management and order fulfillment. Analytical Skills: Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Communication: Excellent communication skills, with the ability to work cross-functionally and manage relationships with internal and external stakeholders. Project Management: Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines. Attention to Detail: High attention to detail and a commitment to accuracy and quality. Technology Proficiency: Experience with project management tools such as Asana or Notion is a plus and Excel & Query Additional Qualifications: Deep understanding of Amazon & Flipkart operations Network of category managers across platforms Understanding of international e-commerce markets and regulations. Ability to adapt to a fast-paced and ever-changing environment. Why You ll Love Working at Nuvr Competitive salary and benefits Flexible working hours and work-from-home opportunities. Opportunity to work with some of the world s most renowned and loved consumer brands Job Summary: We are seeking a highly skilled and experienced E-commerce Brand Manager to join our dynamic team. The ideal candidate will be responsible for managing the overall performance and growth of our e-commerce brand. This includes overseeing the P&L, negotiating with vendors and partners, developing and executing marketing strategies, and ensuring an exceptional customer experience. The candidate should have a proven track record in e-commerce management, strong negotiation skills, and the ability to drive strategic initiatives. Responsibilities: P&L Management: Oversee and manage the profit and loss statement for the e-commerce brand, ensuring financial targets are met or exceeded. Established Relationship Across Platforms: Should have established relationships across platforms and channels. Product Catalogue Management: Ensure that all products are accurately listed with up-to-date information, including attributes, pricing, and promotions. Vendor and Supplier Negotiations: Negotiate terms with vendors and suppliers to secure the best prices, product availability, and delivery schedules. Order Fulfillment: Coordinate with the logistics team to ensure timely and accurate order processing and delivery to customers. Marketing and Promotions: Collaborate with the marketing team to develop and implement effective campaigns and promotions that drive sales and enhance brand visibility. Data Analysis and Optimization: Analyze sales, inventory, and market data to optimize product assortment, pricing strategies, and promotional activities. Customer Experience: Ensure a seamless and positive customer experience across all touchpoints of the e-commerce platform. Strategic Planning: Develop and execute strategic plans to drive growth, increase market share, and achieve business objectives. Industry Trends and Innovations: Stay informed about industry trends, best practices, and emerging technologies to continuously improve operational efficiency and competitiveness. Compliance: Ensure all e-commerce operations comply with relevant laws, regulations, and company policies. Supply Chain Coordination: Coordinate with the supply chain team to maintain stock levels at different locations, ensuring customer Expected Delivery Dates (EDD) are monitored and optimized. Develop and monitor fill rates to ensure high service levels and customer satisfaction. Qualifications: Education: Bachelors or Masters degree in Business Administration, Marketing, Operations Management or a related field. Experience: At least 5 years of experience in e-commerce management, preferably within the retail or consumer goods sectors. Skills: P&L Management: Demonstrated experience in managing P&L statements and achieving financial targets. Negotiation Skills: Strong negotiation skills with a proven ability to secure favorable terms with vendors and suppliers. E-commerce Expertise: In-depth knowledge of e-commerce platforms, processes, and systems, including catalog management and order fulfillment. Analytical Skills: Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Communication: Excellent communication skills, with the ability to work cross-functionally and manage relationships with internal and external stakeholders. Project Management: Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines. Attention to Detail: High attention to detail and a commitment to accuracy and quality. Technology Proficiency: Experience with project management tools such as Asana or Notion is a plus and Excel & Query Additional Qualifications: Deep understanding of Amazon & Flipkart operations Network of category managers across platforms Understanding of international e-commerce markets and regulations. Ability to adapt to a fast-paced and ever-changing environment. Why You ll Love Working at Nuvr Competitive salary and benefits Flexible working hours and work-from-home opportunities. Opportunity to work with some of the world s most renowned and loved consumer brands
Posted 2 weeks ago
0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Job Title: Sales Coordinator (with Data Entry) Location: Ambattur, Chennai Job Type: Full-time Experience Required: Minimum 1-2 years in Sales Support / Coordination / Data Entry Salary: 18000- 20,000 per month (based on experience) Job Summary: We are looking for a proactive and detail-oriented Sales Coordinator who will be responsible for supporting the sales team through administrative tasks, client coordination, and accurate data entry. The ideal candidate will play a key role in streamlining communication between departments, maintaining customer records, and ensuring timely processing of orders and inquiries. Key Responsibilities: Coordinate with the sales team to process orders, quotations, and invoices Enter and update customer details, sales records, and order information in the CRM/ERP system Follow up with customers for order confirmations, payments, and delivery schedules Maintain accurate sales and stock data for internal reports Prepare daily, weekly, and monthly sales reports for management review Liaise with logistics and dispatch teams to ensure timely delivery of products Respond to customer queries via phone and email in a timely and professional manner Assist in managing sales documents, contracts, and digital filing Support marketing and promotional campaigns with required data and coordination Key Requirements: Graduate in any discipline (B.Com/BBA preferred) Proficient in MS Excel, Word, and email communication Working knowledge of Tally/CRM/ERP systems is an advantage Strong attention to detail and organizational skills Excellent verbal and written communication skills Ability to multitask and prioritize tasks efficiently Experience in coordinating with internal teams and external clients Preferred Skills: Experience with inventory management or order processing Exposure to sales reporting tools Knowledge of basic accounting entries is a plus Working Hours: MonSat, 9:00 AM to 6:00 PM
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Jaipur
Work from Office
As a Products and Partnerships Associate, you will be involved in executing marketing and strategic processes to build demand driven services, brand relevance and client relationships. We seek a self-starter with strong communication and organizational skills Responsibilities: Tour Curation: Gather information and content by exploring locations firsthand. Assist the Researcher with content information such as oral communication, photographs and accurate data such as routing and any other information Quality Check Go on-ground to frequently monitor tours. Sales and Partnerships: Organize and lead B2B meetings, while developing targeted marketing collateral to support inbound marketing strategies and drive lead generation Forge strategic partnerships with local partners to design and promote unique, customized group tour experiences for local audiences driven by social media Ideate and implement creative social media marketing campaigns, collaborating with brands to expand reach and engagement and explore paid opportunities. Occasionally going on-ground for social media shoots Maintaining Online Presence: Collaborate with the website team to update and enhance content. Monitor and manage content on platforms like TripAdvisor. Managing content and details for Book My Show listings Design and schedule weekly newsletters and WhatsApp broadcasts. Ensure the accuracy and relevance of tour details and information. Attention to detail to maintain a polished online presence. Skills and Qualifications: Prior work experience of 1 year. Previous sales or event management work experience preferred Strong communication skills Excellent organisation and time management skills Basic knowledge of Canva or similar design tools. Passion for Indias cultural heritage and landmarks.
Posted 2 weeks ago
4.0 - 9.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Shapes and executes an overall marketing strategy. Communicates this strategy to the marketing team and other business units. Coordinates with sales management in order to ensure alignment of marketing and sales strategies. Evaluates past programs/events and develops new programs in order to generate tours and meet or exceed goals. Participates in the performance management, coaching, recruiting, and selection of the marketing workforce, and develops compensation plans that will maximize productivity. CANDIDATE PROFILE Education and Experience Bachelors degree or 4 years of equivalent work experience; minimum 2 years experience in a similar position. Required Qualifications Proficiency in reading and writing English (additional language required for certain positions). Successful Candidates Will Be Willing To: Work in close contact with the general public in sales and marketing situations that require strong communication and customer service skills. Openness to adapt to different cultural contexts based on location Must be willing to work weekends and holidays as required by business needs. JOB SPECIFIC TASKS Developing & Executing Marketing Strategy Develop and implement strategic plans to include budget considerations, site goals, and forecasts for appropriate activities. Verify that pricing and communications regarding previews are consistent across all channels. Develop tour generation program initiatives, including but not limited to owner referral and reload programs, off-site locations, and travel partner promotions. Collect and analyze competitive intelligence (e.g., marketing programs/campaigns) to assist in the enhancement and development of current and future marketing strategy. Responsible for managing and implementing appropriate marketing mix to ensure attainment of overall marketing costs. Managing Tour Flow & Guest Experience Manage the sales floor to verifythat guest tour flow is efficient and conducive to sales presentation discussions and purchase deliberations. Manage activation process from sites perspective (own and resolve challenges as they arise). Monitor guest experience survey data, publish results for associate review, and follow up as appropriate. Developing Programs for Generating Traffic Flow/Business Coordinate with marketing operations and other site marketing programs on new initiatives to increase production in channels. Develop strategies and incentive programs to meet or exceed budgeted numbers. Identify trends when production is not meeting budget expectations and implement solutions. Conduct performance and cost analysis of past programs/events (including budget considerations and contractual provisions) and make recommendations to improve and enhance future programs/events. Maintaining, Analyzing, & Communicating Key Reports Use reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest [VPG], close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash). Conduct competitive market analysis (e.g., cost per tour, development plans, and marketing cost by channel and effort). Monitor Budget versus Actual Results (BUVARS) by department and channel and prepare summaries of results for management (e.g., site, regional, and sales and marketing leadership). Monitor reports across channels to determine focus for generating tours. Managing External Relationships Negotiate contracts and work with vendors. Managing Relationships External to Marketing Discuss action plans with the sales department to ensure that vendor partnerships will help drive sales. Build and maintain relationships between sales management and the marketing department to ensure there is a clear understanding of eligibility requirements or details of participation for generating tours. Share marketing information and strategy with sales force. Coordinate closely with sales management on process for addressing guest eligibility issues, tracking and discussing related trends. Build partnerships with resort operations, hotel linkage , OPC vendors, etc, where applicable. Coordinate and prepare with Director of Sales quarterly business objectives. Managing & Developing the Sales & Marketing Workforce Prepare for and conduct team meetings. Measure the performance of marketing executives/team leaders against goals and hold them accountable. Provide one-on-one coaching and mentoring to team associates. Reward and recognize associate performance (e.g., way-to-go letters, personal bests, top three per channel, top VPG, attendance, special contribution, top three total packages). Motivate associates to increase production and performance (e.g., through contests, Special Performance Incentive Funds [SPIFs], motivational e-letters). Observe and identify associate areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring). Develop and/or update sales training manuals and sales process enhancements (e.g., Eagle Flight Plans, Resource Guides). Conduct formal performance reviews and use this information to create individual development plans, career paths, and promotion development plans. Manage associate performance, developing performance plans for associates below expectation (progressive discipline). Identify and respond to the needs/questions/issues (both work and non-work related) brought forth by team associates. Mediate conflict in and between teams (e.g., within marketing teams, between marketing and sales teams). Provide guidelines for empowering associates to make decisions regarding guest experience and service issues. Deliver and coordinate various training programs. Develop and review policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline. Create an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures). Participate in recruiting (e.g., make internal announcements to managers in order to generate referrals, monitor online and print ads, respond to calls and emails from potential applicants). Participate in selection processes (e.g., interviewing). Develop compensation plans for marketing teams that maximize production. Contributing to the Management of the Enterprise Understand and abide by state and federal regulations around marketing activity (e.g., state marketing matrix, national Do Not Call registry [DNC]). Update plans and actions to prepare for management meetings. Perform other duties as assigned. .
Posted 2 weeks ago
3.0 - 10.0 years
5 - 6 Lacs
Nagpur, Thane, Hyderabad
Work from Office
SAROM Fab Pvt. Ltd. is looking for an experienced and driven Area Sales Manager to lead regional sales operations. The role involves managing client relationships, planning market visits, driving revenue, and collaborating with cross-functional teams. You will play a key role in executing sales strategies, improving customer engagement, and ensuring performance reporting. KEY RESPONSIBILITIES: Identify and convert potential customers into long-term clients through effective engagement. Develop and implement sales strategies to achieve or exceed business targets. Build and maintain strong relationships with existing and prospective clients. Conduct market research to explore new business opportunities and understand client needs. Negotiate contracts and close deals professionally, ensuring client satisfaction. Represent the company in client interactions, ensuring a consistent and positive brand image. Collaborate with internal teams (CRM, Marketing, Operations) to ensure smooth service delivery. Plan and execute monthly sales tours targeting high-potential markets and key clients. Maintain accurate records of sales activities using the SFM app and report timely. Gather market intelligence, monitor competitors, and participate in exhibitions and events to drive business growth. QUALIFICATIONS AND SKILLS: Education: MBA or Bachelor s degree in Business Administration, Marketing, or related field. Experience: 3 10 years of sales experience, preferably in textiles, fabrics, or related industries. Strong communication, interpersonal, and negotiation skills. Proven ability to identify and convert potential customers. Professional demeanor and ability to represent the brand in formal settings. Self-motivated, adaptable, and quick to learn new tools and processes. Excellent organizational and reporting skills. Proficiency in MS Office (Excel, Word, PowerPoint). Willingness to travel extensively across India for client meetings and business development.
Posted 2 weeks ago
10.0 - 15.0 years
5 - 8 Lacs
Mumbai
Work from Office
This position will manage day-to-day activities for key distributed labels, working alongside label clients to develop artists and promote content as the industrys leading independent music distributor and label services company. The candidate must have strong passion and knowledge of the music distribution scene and the independent cross-genre music market, an understanding of digital retail platforms, release requirements and opportunities, a creative spirit, and a solid technical capability. As on date this position will be hybrid - will be mix of WFH and label offices. What youll do: Manage day to day relationships with distributed music Labels & Artists in such a manner that which will shape their journey with a growth path in sight and a vision to succeed. As a custodian of the labels assets to instill confidence in them, that it will be nurtured and taken care of in terms of the monetary realization and global visibility. Work to ensure all distributed partners in the market s needs are met and expand the focus on market development and growth. Manage assigned label s digital logistics and operations, ensuring digital content is delivered in a timely manner and to required specifications using Orchard technology systems make their way to market by way of coordinating with sales, manufacturing, and inventory management. Manage clients priority release campaign logistics from inception through to analysis, working with other internal departments such as sales, marketing, operations, and data analytics as necessary. Whenever required to take corrective actions with the labels if there is any compliance issue with the prevalent best practices. Liaise with all internal departments (operations / finance / marketing / legal and management) to ensure client business needs are met, as the primary point of contact externally to the label and internally representing your labels interests. Ensure the global sales and marketing organization has all assets to properly solicit and market priority releases. Liaise with local retail and represent the full Orchard s distributed content base and priority releases outside of assigned roster in support of The Orchards sales efforts. Lead in business reviews with priority labels with a comprehensive coverage over the performance of the label Drive product adoption of The Orchards tools and services across the client base. Who you are: 10 + years experience within a label or distribution system working with labels or artists. Position is customer service and relationship focused, requiring excellent internal and external communication skills and professional diplomacy. Supreme attention to detail, multi-tasking, and follow-through skills required. Experience with digital music platforms and digital music best practices. Experience with digital and physical retail opportunities. What we give you: You join a vibrant global community with the opportunity to channel your passion every day. A modern office environment designed for you, empowering you to bring your best. Investment in your professional growth and development enabling you to thrive in our vibrant community. The space to accelerate progress, positively disrupt and create what happens next. We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. Annual leave, medical leave and medical insurance. Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Privacy Policy Please click here to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 6 Lacs
Jaipur
Work from Office
Business Development Manager (BDM) About the Role: We are seeking a strategic, results-driven Business Development Manager (BDM) to lead our growth initiatives. As a BDM , you will be responsible for developing new business opportunities, managing key client relationships, and driving revenue through innovative sales strategies. Key Responsibilities: Identify, qualify, and secure business opportunities through a mix of cold calling, networking, and lead generation. Develop customized business development strategies to acquire new clients and expand market presence. Build and manage strong, long-term client relationships, acting as a trusted advisor. Lead client meetings, negotiations, and proposal presentations. Collaborate with internal teams (marketing, operations, technical) to align solutions with client needs. Analyze market trends, customer needs, and competitor activities to refine strategy. Track and report on performance metrics, KPIs, and pipeline progress. Mentor and guide junior sales team members (BDEs, interns) when required. Requirements: Bachelor s or Master s degree in Business, Marketing, or a related field. 3-5 years of proven experience in business development, sales, or a similar leadership role. Excellent communication, presentation, and negotiation skills. Strong analytical thinking and problem-solving ability. Ability to manage multiple accounts and handle high-level client interactions. Proficiency in CRM tools and MS Office Suite. What We Offer: Competitive fixed salary + attractive performance-based incentives. Leadership opportunity with real decision-making authority. Dynamic work culture focused on growth, innovation, and learning. Fast-track career progression based on performance. Job Category: Business Development Executive business development manager Job Type: Full Time Job Location: jaipur
Posted 2 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
Experience: 1-3 Years Employment Type: Full-Time Location: Andheri (Mumbai) Responsibilities: Plan and execute marketing operations strategies to support demand generation, lead management, and customer engagement campaigns. Optimize and manage the use of marketing tools and platforms (e.g., CRM, automation, emailing tools and analytics tools). Develop and track performance metrics for campaigns and report insights to stakeholders. Work closely with the sales and product teams to align marketing efforts with business objectives. Oversee the execution of email marketing, SEO, paid campaigns, and social media efforts. Collaborate with content, design, and development teams to ensure brand consistency and impactful messaging. Manage budgets, timelines, and resources for marketing initiatives. Identify events and awards for participation Continuously analyze market trends to identify new opportunities for growth. Requirements: Bachelor s degree in Marketing, Business Administration, or a related field 1-3 years of experience in marketing operations or a similar role, preferably in a SaaS or IT company. Proficiency in marketing automation tools (e.g. Zapier), CRMs (e.g. HubSpot, Canva), and analytics platforms. Strong analytical skills with the ability to interpret data and generate actionable insights. Proven ability to manage multiple projects and meet tight deadlines. Excellent written and verbal communication skills. Experience with demand generation, lead nurturing, and digital marketing. Good to Have: Certifications in digital marketing or analytics tools (e.g., Google Analytics, HubSpot). Knowledge of AI-driven marketing tools or technologies. Experience working with global teams and audiences. Creative mindset with experience in developing innovative campaigns. Familiarity with content management systems (CMS) and SEO practices. About Dextra Labs: Dextra Labs is a SaaS based product company providing industry specific niche solutions powered with AI. Our solutions enable businesses to streamline processes by leveraging data for better brand reputation and customer satisfaction. We believe in engaging with customers to create 10x value and work on mission critical KPIs.
Posted 2 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Job Requirements Join Phenom\u2019s Marketing Powerhouse \u2013 Hyderabad We\u2019re looking for passionate, creative, and driven professionals to help shape the future of HR Tech at Phenom. If you thrive in a fast-paced environment where innovation meets strategy \u2014 we\u2019d love to connect with you! Current Openings: Content Marketing Writer \u2013 Bring stories to life and engage audiences with compelling B2B content. AI Marketing Automation Specialist \u2013 Leverage AI to optimize and scale intelligent marketing campaigns. Manager \u2013 Marketing & Operations \u2013 Lead marketing strategy, execution, and operational excellence. Graphic Designer (Illustration & Presentations) \u2013 Transform concepts into visually impactful designs. Product Marketing Manager \u2013 Drive go-to-market strategies and lead successful product launches. Location: Hyderabad Why Phenom? Work with a global brand that\u2019s revolutionizing talent experience through cutting-edge technology. For
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
About the Role: As a Marketing Operations Specialist , you will ensure that marketing campaigns are properly automated, tracked, and integrated with sales efforts . You will optimize CRM workflows for better campaign efficiency. Key Responsibilities: Manage and optimize CRM and sales automation workflows . Ensure accurate tracking of marketing-generated leads and sales handoff. Monitor email engagement, lead scoring, and campaign performance analytics . Work with sales teams to refine lead handoff processes. Qualifications: 3+ years in marketing automation, CRM management, or data analytics . Hands-on experience with CRM platforms . Experience with campaign tracking & performance analytics . Preferred Degree: Bachelor s in Business Analytics, Marketing, Data Science, or Computer Science Certifications in CRM, Marketing Automation, or Data Analytics (Google Analytics, Tableau) are highly valued More Important Than Degrees: Strong CRM & marketing automation experience Ability to analyze and optimize email engagement, lead scoring, and campaign performance Experience integrating sales & marketing workflows using automation tools
Posted 2 weeks ago
0.0 - 4.0 years
5 - 9 Lacs
Mumbai
Work from Office
Are you ready to revolutionize the way Card Marketing campaigns are validatedJoin our team to develop intelligent testing frameworks and scalable solutions, ensuring accuracy and compliance in marketing assets. As a Business UAT Analyst I within Card Services, you will be responsible for transforming how Card Marketing campaigns are validated by leveraging advanced automation and AI-driven solutions. Your role focuses on developing intelligent testing frameworks using tools like Python, Selenium, and internal AI tools to automate validation of campaign assets such as emails, microsites, direct mail, and online ads. You will play a key role in identifying strategic testing gaps by mapping full campaign and customer journeys and designing scalable testing solutions. Collaborate with cross-functional teams to ensure alignment with regulatory and brand standards. Job Responsibilities Collaborate with Card Marketing, Marketing Channel Execution, Product, Technology, and Controls teams to design and implement automation solutions for campaign asset testing. Develop intelligent testing methods and reusable scripts to reduce manual effort and increase validation accuracy. Map end-to-end campaign and customer journeys to identify gaps in testing coverage and recommend new checkpoints. Design and maintain dynamic checklists and testing templates tailored to different asset types and campaign objectives. Translate marketing and operational needs into scalable testing solutions and validation workflows. Ensure alignment with regulatory and brand standards through collaboration with cross-functional teams. Required Qualifications, Capabilities, and Skills 5+ years of experience in campaign testing, QA automation, or marketing operations Proficiency in Python and Selenium; hands-on experience in developing automation scripts for content and UI validation. Exposure to AI/ML tools or frameworks for intelligent document or content analysis Strong analytical skills with the ability to map marketing workflows and identify testing gaps or process inefficiencies. Experience building or managing campaign/customer journey flow diagrams and using them to drive strategic insights. Excellent communication and documentation skills for defining test plans and working with stakeholders. Strong problem-solver who thrives in ambiguity and builds innovative testing solutions proactively. Preferred Qualifications, Capabilities, and Skills Results-oriented mindset with a deep focus on detail and execution quality. Demonstrated ability to drive automation that reduces cycle times and increases accuracy. Passion for customer experience and the role testing plays in delivering error-free, compliant, and impactful marketing assets. Able to think strategically while executing tactically connecting dots across campaign flows to enhance testing coverage. Bachelor s degree in Computer Science, Marketing Technology, or related field preferred. Preferably from financial services or regulated industries. Are you ready to revolutionize the way Card Marketing campaigns are validatedJoin our team to develop intelligent testing frameworks and scalable solutions, ensuring accuracy and compliance in marketing assets. As a Business UAT Analyst I within Card Services, you will be responsible for transforming how Card Marketing campaigns are validated by leveraging advanced automation and AI-driven solutions. Your role focuses on developing intelligent testing frameworks using tools like Python, Selenium, and internal AI tools to automate validation of campaign assets such as emails, microsites, direct mail, and online ads. You will play a key role in identifying strategic testing gaps by mapping full campaign and customer journeys and designing scalable testing solutions. Collaborate with cross-functional teams to ensure alignment with regulatory and brand standards. Job Responsibilities Collaborate with Card Marketing, Marketing Channel Execution, Product, Technology, and Controls teams to design and implement automation solutions for campaign asset testing. Develop intelligent testing methods and reusable scripts to reduce manual effort and increase validation accuracy. Map end-to-end campaign and customer journeys to identify gaps in testing coverage and recommend new checkpoints. Design and maintain dynamic checklists and testing templates tailored to different asset types and campaign objectives. Translate marketing and operational needs into scalable testing solutions and validation workflows. Ensure alignment with regulatory and brand standards through collaboration with cross-functional teams. Required Qualifications, Capabilities, and Skills 5+ years of experience in campaign testing, QA automation, or marketing operations Proficiency in Python and Selenium; hands-on experience in developing automation scripts for content and UI validation. Exposure to AI/ML tools or frameworks for intelligent document or content analysis Strong analytical skills with the ability to map marketing workflows and identify testing gaps or process inefficiencies. Experience building or managing campaign/customer journey flow diagrams and using them to drive strategic insights. Excellent communication and documentation skills for defining test plans and working with stakeholders. Strong problem-solver who thrives in ambiguity and builds innovative testing solutions proactively. Preferred Qualifications, Capabilities, and Skills Results-oriented mindset with a deep focus on detail and execution quality. Demonstrated ability to drive automation that reduces cycle times and increases accuracy. Passion for customer experience and the role testing plays in delivering error-free, compliant, and impactful marketing assets. Able to think strategically while executing tactically connecting dots across campaign flows to enhance testing coverage. Bachelor s degree in Computer Science, Marketing Technology, or related field preferred. Preferably from financial services or regulated industries.
Posted 3 weeks ago
2.0 - 7.0 years
12 - 14 Lacs
Gurugram
Work from Office
Key Responsibilities: Manage daily operations of warehouse and office spaces Handle procurement & inventory of supplies and consumables Coordinate with vendors & facility providers for timely support Ensure compliance with safety & security protocols Food allowance Annual bonus Health insurance Provident fund
Posted 3 weeks ago
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