Manager - Payment Posting (RCM)

Job Description: Resolv Healthcare, a Harris Revenue Cycle Company, is a leading revenue cycle management solutions provider dedicated to transforming financial performance and enhancing the patient experience of healthcare organizations through exceptional technology and service. As the Manager of Professional Services, you will be responsible for leading a team of professionals focused on delivering top-notch implementation, integration, and consulting services. In this role, you will oversee client engagements, manage project delivery, and ensure client satisfaction. Some travel to client sites may be required for this position. Your shift timings will be from 10 am to 7 pm IST, and you will be working in a hybrid mode from Mumbai. Responsibilities: - Lead, mentor, and cultivate a team of professional services consultants and project managers. - Supervise the planning, execution, and delivery of multiple client projects concurrently. - Monitor the team's overall performance by tracking and analyzing statistics and trends, providing reports to the senior Management Team. - Ensure the professional services team achieves clear, measurable objectives, monitoring and evaluating these objectives regularly. - Develop and implement best practices, standards, and processes to enhance the efficiency and effectiveness of the professional services team. Minimum Requirements: - Possess at least 2 years of leadership experience. - Demonstrated success in managing multiple software implementation projects. - Strong interpersonal and communication skills. - Ability to establish and maintain robust client relationships. Behavioral Skills: - Leadership: Inspire and guide team members towards common goals. - Communication: Clearly articulate expectations, provide feedback, and actively listen. - Time Management: Prioritize tasks and manage multiple responsibilities effectively. - Problem-Solving: Identify challenges and implement solutions. - Adaptability: Be flexible and responsive to change. - Emotional Intelligence: Understand and manage emotions, as well as influence the emotions of others. - Strategic Thinking: Plan for the future and align goals with the organization's vision. - Organization and Delegation: Efficiently allocate resources and delegate tasks. - Conflict Management: Mediate disagreements and foster teamwork.,