Manager

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Manager/Senior Manager - ECHR Operations
Responsibilities1. Strategic Oversight:. Ensure adherence to ECHR process strategies, policy as defined by client. Partner with client EC-HR Lead ensure changes in payroll strategy, policy and process are cascaded to teams on a timely basis2. Operational Leadership:. Manage the EDM function for a global workforce, ensuring timely and accurate processing.. Oversee escalations and provide resolutions for complex employee issues.. Gather and discuss performance feedback on payroll team from client - address and solve any performance/ process issue3. Stakeholder Engagement:. Collaborate with HR, Finance, and external vendors to streamline EDM operations.. Drive regular governance with client payroll lead and manager provide visibility and discuss performance to SLAs. Participate in transformation and other governance forums and provide inputs as required.4. Compliance and Process Excellence:. Ensure compliance with global and local regulations.. Identify transformation initiatives, improvement opportunities to enhance EC-HR accuracy, compliance, and efficiency.. Partner with client EC-HR Lead and transformation lead to drive transformation initiatives. Drive adoption of new technologies and automation to enhance EC-HR processes.QualificationsMinimum Requirements:. Bachelor&rsquos degree in Finance, Accounting, or a related field (MBA preferred).. Relevant years of HR experience, with relevant years in leadership.. Experience of SuccessFactors EC-HR modules is must.

Preferred Qualifications:
. Proven track record in process automation and optimization.. Certifications in payroll management or HR operations.

Key Skills and Attributes:
. Strategic thinking and problem-solving abilities.. Strong leadership and interpersonal skills.. Proficiency in payroll and HRIS systems.. Effective communication and stakeholder engagement skills.

What We Offer
. A collaborative and innovative work environment.. Opportunities for professional growth and leadership development.. A culture that values diversity and excellence.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.