Manager at petrol pump

Role & responsibilities

Operational Management

• Oversee daily operations of the fuel station, including fuel dispensing and convenience store (if applicable).
  
• Ensure proper functioning and maintenance of pumps, tanks, and other equipment.
  
• Monitor fuel inventory levels and coordinate with suppliers for timely refueling.
  
• Manage waste disposal and adhere to environmental standards.
  

Staff Supervision and HR

• Hire, train, schedule, and supervise station employees.
  
• Monitor staff performance and ensure adherence to customer service standards.
  
• Handle employee issues, conflicts, and disciplinary actions.
  
• Ensure compliance with labor laws and safety regulations.
  

Financial Management

• Monitor and manage station budget and expenses.
  
• Oversee cash handling, billing, invoicing, and bank deposits.
  
• Prepare daily, weekly, and monthly financial reports.
  
• Control shrinkage and prevent theft or fraud.
  

Safety & Compliance

• Ensure compliance with health, safety, and environmental regulations.
  
• Maintain records related to fuel storage, safety drills, and inspections.
  
• Train staff on emergency procedures, fire safety, and hazardous materials handling.
  
• Conduct regular audits and inspections.
  

Customer Service

• Address and resolve customer complaints efficiently.
  
• Ensure a clean, safe, and welcoming environment for customers.
  
• Monitor and improve customer satisfaction and service quality.
  
• Promote loyalty programs or marketing initiatives, if applicable.
  

Inventory and Supplies

• Manage fuel and non-fuel inventory (e.g., lubricants, snacks, beverages).
  
• Maintain optimal stock levels and reorder supplies as needed.
  
• Conduct regular inventory checks and prevent losses.
  

Reporting and Documentation

• Keep detailed logs and reports of sales, fuel levels, incidents, and maintenance.
  
• Report any operational issues or incidents to upper management or authorities.
  
• Maintain documentation for audits and compliance checks.

Preferred candidate profile

candidate with 2-3 years of experience will be preferred.