Mall Manager

Key Responsibilities:

• Operations and Maintenance: Ensuring the mall is clean, safe, and well-maintained; managing daily operations and maintenance requests; overseeing security and emergency procedures.
• Financial Management: Managing the mall's budget, financial performance, and reporting; negotiating contracts with vendors and contractors.
• Leasing and Tenant Relations: Managing the leasing process, maintaining occupancy levels, and cultivating positive relationships with tenants.
• Marketing and Sales: Developing and implementing marketing and sales strategies to attract shoppers and increase mall traffic; analyzing sales data and trends.
• Customer Service: Providing excellent customer service to mall patrons and tenants; handling customer complaints and inquiries.
• Staff Management: Overseeing and directing mall staff, including hiring, training, and performance management.
• Community Engagement: Building relationships with the local community and participating in events to promote the mall.
• Compliance: Ensuring compliance with all relevant laws, regulations, and mall policies.

Skills and Qualifications:

• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Experience in retail management, property management, or business administration.
• Proficiency in financial management, budgeting, and reporting.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of marketing, sales, and customer service principles.
• Bachelor's degree in a related field is often required.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Hotel: 2 years (Required)

Work Location: In person