61 Madcap Flare Jobs

Role Description : As a Senior Principle Engineer - Tech Publications at Incedo, you will be responsible for creating technical documentation for internal and external stakeholders. You should have excellent writing skills and be able to communicate complex technical concepts to both technical and non-technical audiences. Roles & Responsibilities: Documentation Leadership: Oversee the end-to-end documentation lifecycle, including planning, developing, writing, editing, and publishing complex technical content related to Network Security and Multi-Cloud Services, 5G, DDoS, Application Security, and Load Balancing. Technical Content Development: Create clear, coherent, and technically accurate documentation, diagrams, forms, and presentations that cater to various stakeholders, including technical teams, end-users, and business partners. DITA Implementation: Lead the adoption and implementation of DITA to create modular, reusable content that enhances efficiency and consistency across documentation. Ensure that content is organized logically and can be easily repurposed for various audiences and delivery formats. Stakeholder Collaboration: Act as a bridge between technical teams (Engineering, QA, SEs, PMs) and business stakeholders to ensure accurate and impactful documentation. Innovation and Standards: Implement and maintain documentation standards and processes that enhance content quality and usability, leveraging DITA and other cutting-edge technical writing tools and methodologies. Technical Skills : Proficiency in modern technical writing tools and platforms, including MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, Sphinx, and RoboHelp. Strong experience in DITA authoring and publishing processes, including topic-based authoring and the use of DITA XML for content management. Familiarity with version control and repository systems such as SVN, Perforce, Git, Jira, ClearCase, and SharePoint. Experience in creating content for both software (SW) and hardware (HW) products, including User, Programmer, and Admin Guides, as well as API documentation. Strong understanding of Network Security, Multi-Cloud Services, 5G, DDoS protection, Application Security, and Load Balancing. Nice-to-have skills Experience with Content Management Systems (CMS) and Single-Source Publishing. Background in conducting usability tests and contributing to User Interface Design. Qualifications Educational Background: A masters degree in arts/science or a bachelors degree in engineering. Experience: 15+ years of relevant technical writing experience, with at least 5 years in a managerial role overseeing documentation teams in the Network Security domain. Communication Skills: Exceptional written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences. Self-Starter: Ability to work independently and present product information intelligently and persuasively to gain the attention of customers and stakeholders.

Role Description : As a Senior Technical Writer, you are expected to perform the following: - Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision - Identify, plan for and revise technical writing project requirements, and research complex source material for these projects - Articulate and describe each feature of the products in an understandable way to the end users - Help to identify and implement standards and process improvements - Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule - Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks. - Prepare comparative studies against partners and competitors documents - Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team. Technical Skills : Technical Content Development (Writing, Editing, Publishing) Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs) Testing (SW/Usability tests and User Interface Design and Online Help) Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx) Industry: Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing. Nice-to-have skills MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp. Qualifications Any masters degree in arts/science or a bachelors degree in Engineering with 10+ years of relevant experience with excellent communication skills CCNA certification is an added advantage Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud , integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world s best-known brands. As a Technical Writer at Aera, you will play an important role in ensuring our customers are equipped to harness the full potential of our complex product. You will collaborate closely with Product Managers and developers to design documentation that empowers users to become self-sufficient in utilising our platform. You will also work with the Customer Engagement team to understand customer pain areas and develop help artifacts to fill any gaps. This role extends beyond traditional technical writing; you will get to act as the bridge between our technology and our customers, making sure that the product s value is articulated in a clear, concise, and compelling manner. Responsibilities Documentation Development: Create and maintain comprehensive product documentation, including user guides, release notes, API Guides, infographics, and training videos. Content Clarity: Translate complex technical concepts into clear, concise, and easily understandable documentation so that users can effectively use the Aera platform. UX Writing: Review and suggest improvements to user interface (UI) strings, ensuring a seamless and user-friendly platform experience for our users. Documentation Strategy: Contribute to the development of documentation strategies and best practices to enhance the overall user experience. Documentation Updates: Keep documentation up-to-date with product changes and improvements, ensuring that users always have access to the latest information. Cross-functional Collaboration: Work closely with SMEs from different teams to gather technical information and insights required for accurate and user-friendly documentation. Quality Assurance: Review and edit documentation for accuracy, consistency, and adherence to documentation standards in Aera. Nice to Have As an experienced Technical Writer with 3-7 years of dedicated technical writing experience, you should possess the following qualifications and attributes: Hold a degree in Technical Communication, English, or Computer Science with an interest in data science, data analytics, AI/ML, conversational AI chatbots and related technologies. Strong command of the English language with excellent grammar skills. Familiarity with generative AI tools for content ideation, research, and quality enhancement. Exceptional writing and editing skills, with an emphasis on clarity, conciseness, and the ability to present information logically. Understanding of technical concepts (Software Products, Development, Testing, Regression Testing, Sprint/Iteration). A strong background in technology with the ability to quickly grasp complex technical concepts and translate them into user-friendly documentation. Proficiency in documentation tools and software such as Atlassian Confluence, Gitbook, Document360, Markdown, Madcap Flare, Adobe Robohelp, Adobe FrameMaker, Oxygen, Arbortext, SnagIT, Active Presenter, or other specialized documentation platforms. Meticulous attention to detail to ensure accuracy and consistency in all documentation. A team player who can effectively collaborate with cross-functional teams, including developers, product managers, and customer engagement teams. Ability to work in a fast-paced environment, quickly learn new tools, adapt to changing requirements, and meet deadlines. A commitment to understanding the needs of our users and ensuring that documentation meets those needs effectively. A desire to stay updated with industry trends and best practices in technical writing and UX writing. Self-motivated, organized, and able to prioritize tasks effectively. If you share our passion for building a sustainable, intelligent, and efficient world, you re in the right place. Established in 2017 and headquartered in Mountain View, California, were a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let s build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you re working from the office, you ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description As a Senior Technical Writer, you are expected to perform the following: - Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision - Identify, plan for and revise technical writing project requirements, and research complex source material for these projects - Articulate and describe each feature of the products in an understandable way to the end users - Help to identify and implement standards and process improvements - Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule - Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks. - Prepare comparative studies against partners and competitors documents - Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team. Technical Skills Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary. Technical Content Development (Writing, Editing, Publishing) Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs) Testing (SW/Usability tests and User Interface Design and Online Help) Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx) Industry: Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing. Tools: MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp. Nice-to-have skills Qualifications Academic Qualification: Any masters degree in arts/science or a bachelors degree in Engineering with 10+ years of relevant experience with excellent communication skills CCNA certification is an added advantage

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do: 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Content Management/ Web Publishing Experience : 5-8 Years.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing. Experience: 5-8 Years.

Senior Technical Writer WHAT MAKES US, US. Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT FOR US Do you aim to develop documentation that makes users succeed and look goodDo you enjoy learning about complex user scenarios and presenting them clearlyAnd do you enjoy working in a challenging, agile software development environment Join our user documentation team as a Senior Technical Writer for the Platform development line. We are a collaborative group of technical writers committed to delivering high-quality, user-centric documentation for our investment management solutions and services. We continuously develop and improve our own content management policies and procedures. Our supportive team spirit, buddy programs, and peer processes ensure that we technical writers can efficiently work together and grow professionally and as a team. We expect you to be comfortable working independently across our agile teams: You will collaborate with a variety of stakeholders to gather information and create structured, consistent content for effective user assistance that contributes to business outcomes. The Platform development line, which you will join, focuses on the technical foundation of SimCorp offerings, such as the installation, configuration, administration, and maintenance of products and services. WHAT YOU WILL BE RESPONSIBLE FOR Research, create, and maintain clear and easy-to-find user documentation in several formats at high quality and without supervision, according to our standards and guidelines, to ensure that users can work efficiently. Contribute modular, structured content to the topic repository to ensure that user documentation is created efficiently from a single source without redundancies or contradictions. Collaborate with four or more agile teams to ensure the efficiency and effectiveness of our agile user documentation processes. Support and guide agile teams in their contributions to the user documentation. Communicate clearly and reliably with stakeholders. Contribute to writing work groups which define and improve documentation standards and processes to ensure that they add value for SimCorp clients and SimCorp itself. Support technical writer colleagues by editing their content to ensure high quality and consistency of the documentation. WHAT WE VALUE At least five years of experience in technical communication about product and service platforms in a software development organisation. Experience working with APIs and cloud technologies such as Microsoft Azure. Proficient oral and written communication skills in English. Practical experience with topic-based authoring in a structured authoring environment. It s beneficial if you have practical experience working: In an agile environment. In a DevOps or Continuous Delivery environment. With PowerShell scripts and VS Code. With MadCap Flare. With git. You enhance our team of technical writers if you Are curious to develop yourself as a technical writer and grow professionally. Seek collaboration with stakeholders, such as product owners, software engineers, UX designers, and so on. Explore possibilities to improve documentation standards and processes. Can listen and share with kindness. If you come work with us as a Senior Technical Writer, we will Welcome you to a skilled, experienced team of around 20 technical writers. Pair you with a Lead or Principal Technical Writer to help you onboard. Empower you to succeed and thrive with our processes and systems. Support your professional development and encourage your curiosity. BENEFITS Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and work-life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. NEXT STEP Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photos, age, or any non-professional information from your application. Thank you for aiding us in our endeavour to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you in discovering the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #Li-Hybrid

Hiring in Straive!!!!! Job Role: Technical writer Years of Experience: 8 to 12 years Work mode: Hybrid (Chennai/Gurugram/Bangalore/Hyderabad) General shift About Straive:- Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains. Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the companys long-term vision. The company is a specialized solutions provider to business information providers in finance, insurance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. Our Data Solutions business has become critical to our client's success. We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows. As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them. With a client-base scoping 30 countries worldwide, Straives multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore. Roles and Responsibilities: Collaborate with stakeholders to understand features and updates for accurate documentation Design and develop content from scratch Develop and maintain comprehensive product help guides and documentation Gather feedback from users and stakeholders to continuously improve documentation and training materials Manage the documentation repository, ensuring easy accessibility and organization of materials Maintain Strong working relationships with Stakeholders, Informatics, Projects, Product Marketing, Service, and the global experience team. Required Skills: Strong writing and editing skills, with the ability to convey complex product information clearly and concisely. Good understanding of SDLC methodologies, such as Agile. Familiarity with Confluence, JIRA Understanding of WCAG and Accessibility principles in context of technical writing (e.g. formatting, compliance rules) Develop and maintain technical and API documentation. Use DITA and Oxygen for structured content authoring and to Create and publish documentation with MadCap Flare. Should be able to Manage XML-based documentation. Develop diagrams and workflows using MS Visio/Canva/Figma. Collaborate with teams to gather information and ensure content accuracy. Must have skill – XML DITA SDL Tridion Docs X-MetaL GitHub Adobe Photoshop, Illustrator, Acrobat Pro DC Ability to multi-task, prioritize, and complete assignments within stipulated deadlines “Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function

The Impact you will have in this role: Associate Technical Writers at DTCC create documentation, in-product help and other content that help clients and stakeholders to use DTCC products correctly. They develop knowledge of given DTCC products and gather information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience, supporting's more independent use of DTCC products. Types of deliverables include user guides, in-product help, technical specifications, best practice documents, FAQs and more. Your Primary Responsibilities: Create documentation, in-product help and other content that help users to more independently and efficiently use DTCC products, ensuring accuracy and quality of all deliverables Translate technical concepts into clear, easy-to-understand, engaging and logically organized content Assist in maintenance and/or development of content on the DTCC Learning Center Develop deep understanding of one or more DTCC business areas Build and nurture relationships, collaborating with a range of stakeholders Adhere to defined documentation processes and standards established within DTCC Learning Follow prescribed templates in Microsoft Office and/or MadCap Flare to create documentation and in-product help content Keep up to date with and apply emerging and current learning/documentation/curation trends and best practices Participate in and contribute to DTCC Learning initiatives to advance our client enablement content Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Strong project management/organizational skills Excellent written communication and editing capabilities Exceptional attention to detail Ability to prioritize multiple assignments simultaneously and effectively meet deadlines Proficient to advanced MS Word and or MadCap Flare skills; MS Suite, and Sharepoint.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing.: Experience: 5-8 Years.

Gigamon is seeking a self-motivated individual to join the Technical Publications team in providing customer documentation for its highly acclaimed Visibility product portfolio. The individual will work closely with Product Managers, Development Engineers, QA and Solutions Engineers to develop and deliver customer documentation. As part of a dynamic cross-functional team, the candidate will thrive in helping to improve the customer experience by delivering high-quality documentation for Gigamon products. What You ll Do: Develop customer documentation for Hardware and Software, CLI and GUI-based documentation. Follow documentation standards and best practices. Participate in Engineering specification reviews. Provide documentation on time and in line with product release dates. What You ve Done: Minimum 6+ years of experience in technical writing. Self-starter who can multi-task, seek out information on assigned tasks in a fast-paced, collaborative team environment. Proficiency with PC Desktop tools. Exposure to MadCap Flare, Madcap Central, Adobe Acrobat, Confluence Exposure to XML documentation, HTML5, and CSS. Who You Are: Technical background in networking and/or network security products.\ Passion for producing customer-facing instructional content that is accurate, concise, and easy to understand.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing. Experience: 5-8 Years.

As a Technical Writer, you will translate complex information into simple, polished, and engaging content that helps clients understand how to install, set up, and use Fiserv s products and services. You bring excellent writing and verbal communication skills, experience writing business documentation, and demonstrated ability to work in a fast-paced development environment. Your Responsibilities: Create Release Notes, Installation Guides, User Guides, Quick References, Help (HTML) files, and other assigned content. Analyze and translate technical and functional designs into user-friendly client material. Collaborate with subject matter experts to obtain an in-depth understanding of the product and the documentation needs. Use test environments to research Fiserv products and services and obtain screen samples for your documentation. Adhere to the Microsoft Style Guide and department writing standards. Need to have: Bachelors degree required. Degree in English, Technical Communications, Professional Writing, or Journalism preferred. 2-4 years of hands-on experience with Madcap Flare to create, manage, and publish documentation. Hands on experience with Microsoft Word, SharePoint, SnagIT, JIRA, and Confluence. Experience creating technical documentation in an Agile environment. Proficient at writing content in U.S. English. Nice to have: Experience writing user interface text and application screen content. Related banking industry experience in platforms, banking applications, payments, or online financial solutions. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

Role: Tech Documentation - Oxygen XML Author Experience: 5+yrs Notice period: 15-30days only Package: 7 LPA fixed Skill Set: MadCapFlare, Oxygen XML author, API documentation, User Guides, Installation Guides, Release notes Location: Bangalore Ability to write clearly and concisely using correct grammar, spelling, and punctuation. Proven ability to write conceptual, task-oriented, and reference documentation with equal facility. Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material and developer notes. Technical and tools knowledge.• Proven ability to learn new products and technologies and to grasp technical material. Experience with standard office and documentation tools, including Microsoft Office, Adobe PDF editors, Oxygen XML Author, or a similar XML editor (Preferred); and SDL Content Management System (Preferred); as well as documentation preparation delivery mechanisms (e.g., online Help, Web help, PDFs, HTML, etc.). Ability to work on multiple deliverables for multiple products simultaneously and under time constraints. Experience on AI/ML tools and techniques to enhance the documentation

Dear Candidate, Were seeking a Technical Writer to create clear, concise, and helpful documentation for developers and users. Key Responsibilities: Write API documentation, tutorials, and guides. Work with engineers to understand technical features. Maintain versioned documentation portals. Required Skills & Qualifications: Experience with Markdown, Git, and static site generators. Strong written communication and UX awareness. Familiarity with APIs and code samples. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Junos Networking Documentation (3 Engineers)- LocationBangalore Exp4-9 Years NPMay/June Joiner CTC8-15LPA Junos/Junos Evolved experience Mist/WLAN/SDWAN experience Telemetry and automation/API background Excellent written communication skills Cloud experience with Kubernetes Metro/5G/Mobile expertise Data Center/Service Provider networking (AI/ML a plus) Target companiesCiena, Cisco,Juniper, Tejas Networks AKAMAI KeywordsDITA XML authoring, technical writing, API documentation Optional keywordsNetworking, Kubernetes anyone from aerospace or automobile or hardware or banking sector knowledge ONLY is not considered

The Technical Writer will be responsible for creating, maintaining, and updating a wide range of technical documentation related to our airline's IT infrastructure. This includes, but is not limited to, system architecture diagrams, network configurations, operational procedures, installation guides, API documentation, disaster recovery plans, and user manuals. The ideal candidate will possess a strong understanding of both airline operations and enterprise-level IT infrastructure, with a proven ability to translate complex technical information into easily understandable content for various audiences, from IT professionals to airline operational staff. Key Responsibilities: Content Creation: Develop and write high-quality technical documentation for new and existing IT systems, applications, and infrastructure components within the airline domain. Information Gathering: Collaborate closely with subject matter experts (SMEs), including IT architects, network engineers, system administrators, software developers, and airline operations personnel, to gather information and ensure technical accuracy. Audience Analysis: Tailor documentation content and style to different audiences, including technical staff, end-users, trainers, and management. Documentation Standards: Adhere to and contribute to the development of documentation standards, templates, and best practices. Version Control Management: Manage documentation versions, updates, and reviews in a structured and efficient manner, utilizing appropriate documentation tools (e.g., Confluence, SharePoint, MadCap Flare, DITA). Diagrams Visuals: Create and incorporate effective diagrams, flowcharts, screenshots, and other visuals to enhance understanding of complex technical concepts. SOPs Runbooks: Develop detailed Standard Operating Procedures (SOPs) and runbooks for IT operations, system maintenance, and troubleshooting. Compliance Audit Support: Contribute to documentation efforts that support regulatory compliance (e.g., FAA, EASA) and internal audit requirements. Training Materials: Potentially assist in the development of training materials based on technical documentation. Continuous Improvement: Proactively identify areas for documentation improvement and efficiency. Required Qualifications: Education: Bachelor's degree in Technical Communication, Computer Science, Information Technology, or a related field. Equivalent practical experience will be considered. Experience: Minimum of 5-7 years of proven experience as a Technical Writer in an enterprise IT environment. Demonstrable experience working within or extensively with the airlines/aviation domain is essential. Strong understanding and experience documenting IT infrastructure components, including: Preferred Qualifications: Experience with DITA or other XML-based authoring environments. Certifications in technical writing (e.g., CPTC). Experience with agile development methodologies. Knowledge of specific airline operational systems (e.g., PSS, MRO, ATC systems). Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001).

Write, edit, and maintain technical documents including user manuals, SOPs, API documentation, installation guides, and release notes Collaborate with developers, QA, product managers, SMEs Create knowledge base articles, FAQs, case studies, blogs, Required Candidate profile Ensure clarity, accuracy, and consistency across all written content Manage and update content in (CMS) or documentation tools Edit and proofread documents for grammar, technical accuracy, and tone Perks and benefits Perks and Benefits

So, what’ s the role all about? We are seeking a seasoned Senior Technical Writer to lead documentation initiatives across multiple product lines within NICE Actimize R&D. This is an advanced individual contributor role with strategic influence—requiring leading a small group of writers, content planning, cross-functional collaboration, and process improvement. How will you make an impact? Own end-to-end documentation for complex enterprise software products. Partner with SMEs, developers, and product managers to deliver high-quality, user-focused content. Create and maintain structured content: user guides, developer/API docs, and contextual help. Simplify complex concepts for diverse audiences including customers, support, and developers. Create and integrate visual aids and videos to enhance comprehension. Align deliverables with Agile sprints and release timelines. Provide editorial and mentoring support to other writers and content contributors Champion best practices in technical communication and drive process efficiencies within the team Have you got what it takes? 4+ years of experience as a technical writer in an enterprise software development environment. Experience working with large-scale enterprise products and understanding the nuances of multi-tenant, cloud-native platforms. Ability to translate functional specifications and test scenarios into user-friendly documentation, ensuring alignment with product behavior. Exposure to functional testing tools or frameworks, enabling collaboration with QA teams and validation of documented features. Skilled at documenting user workflows, product configurations, and system integrations within enterprise ecosystems. Deep experience in Agile environments and topic-based authoring. Strong grasp of APIs and developer-centric documentation. Ability to learn complex technology and tools. Experience creating clear and structured guides for different audiences, including developers (API documentation). Experience with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence) Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage. Passionate about quality, great communication skills, and excellent teamwork capabilities. Excellent problem-solving and decision-making skills. What’ s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NICE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:7683 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor

Job Title: Technical Document Writer Location: Hosur Department: Product Engineering Division (PED) Employment Type: On Contract Salary: Up to 6 LPA Experience: 2 to 3 Years Team Size: 5 Reports To: Project Owner Job Description We are looking for a detail-oriented Technical Document Writer to create high-quality, user-friendly documentation for engineering projects and manufacturing processes. You will be responsible for developing standardized manuals that help communicate complex technical concepts in a clear and concise manner. This role is essential in supporting process standardization and internal knowledge sharing. Key Responsibilities Documentation Creation : Develop installation guides, FAQs, technical manuals, and white papers. Cross-functional Collaboration : Work with engineers, product managers, and SMEs to collect technical details; attend design/review meetings and conduct site visits. Content Management : Maintain organized document repositories and ensure version control. Editing & Proofreading : Ensure accuracy, clarity, and consistency in content across all formats. User-Centered Design : Create diagrams, flowcharts, and visuals to simplify complex information. Benchmarking : Write knowledge articles on industry trends and best practices. Education & Qualifications Diploma in Modern Office Practices / MA in English / Diploma in Mechanical Engineering. Excellent command of English (written and verbal). Preferred: Adobe Technical Communication Suite certification. Required Skills Strong writing, editing, and proofreading abilities. Understanding of engineering and manufacturing concepts. Familiarity with tools such as MS Word, Adobe Express, Adobe FrameMaker, Microsoft Visio, MadCap Flare, Google Docs, and ChatGPT. Bonus: Knowledge of Simplified Technical English (STE) High attention to detail and excellent organizational skills. Performance Metrics Number of Process Design Documents created and approved monthly. Timely delivery and version control compliance. Internal & External Interactions Internal: Cross-functional collaboration with PED, R&D, and QA teams. External: Occasional site visits and vendor coordination for technical accuracy. Apply Now If you are passionate about documentation and want to work in a fast-paced, innovation-driven environment, send your updated CV to naliniaarika.m@xpheno.com

About the Role The Technical Writer will be responsible for creating and managing technical documentation for various projects within the organization. This role requires strong communication skills and the ability to work independently in a fast-paced environment. Responsibilities Independently work on technical communication projects. Plan, author, review, validate, and test documents. Ensure project results meet requirements and ensure technical accuracy, quality, reliability, and schedule. Qualifications Graduate with an Engineering or Science degree preferred. 1 to 3 years of experience in Technical Writing. Semiconductor experience preferred. Candidate must join Applied Materials within 4 weeks of accepting the offer. Required Skills Excellent English language verbal, written, and interpersonal communication skills. Proficient in technical publishing software: Adobe Suite Acrobat Pro GraphicalMS Paint MS Office SuiteWord, PowerPoint, Excel, and Outlook Ability to work in a cross-functional organization and multitask on multiple projects. Must be a quick learner, and self-starter, with strong attention to detail, and can work with minimal supervision in a fast-paced, high-tech environment. May require 10% international travel. Preferred Skills Experience in the semiconductor industry. Familiarity with additional technical writing tools. Pay range and compensation package Compensation details will be discussed during the interview process.