We are seeking a Staff SW Engineer to work closely with others to investigate, design, prototype and develop new capabilities for our monitoring fabric. The ideal candidate will show industry experience in providing innovative solutions for networking equipment or other embedded systems devices with scalable fabric solutions. The successful candidate must be comfortable working in highly collaborative and fast paced environment. The right candidate will help design and develop major components of GigaVUE, with emphasis in system platform and driver areas. Working as part of a growing, dynamic team, the candidate will thrive in a cross-functional team environment to lead and achieve project deliverables and will have the opportunity to make a significant impact to the product lines. What you ll do: Contribute to overall product requirements, architecture and design. Work closely with product management organization to evaluate product solutions. Architect, design and develop various functions in our product line. Propose designs/solutions to meet requirements for new products. Conduct feasibility analysis for proposed solutions. Develop new and improve existing processes for software development. Produce functional specifications and design documents. Work effectively with all stakeholders and engineers throughout the lifecycle of the product. Deliver competitive product on time with the right quality. Troubleshoot complex issues discovered in-house as well as in customer environments. Maintain existing code base and resolve customer issues. Work with customers and third-parties to understand product requirements. Mentor junior engineers in software development, technology and processes. What you ve done: MSEE/CS preferably in networking. 6+ years of professional experience in designing and developing complex software. Expert in C/C++ coding. Experience developing switching software and solutions around BRCM switching devices. Proven successful technical leadership experience. Solid background in data structures and algorithms. Understand complex issues in software modularity, performance bottlenecks, etc. Experience contributing at all stages of software development life-cycle. Experience in software-based packet handling. Experience developing software for networking protocols including TCP/IP and Ethernet protocols. Experience developing system-level software in Linux/Unix development environment. Knowledge of security technologies including VPN and Firewalls and Telecom protocols. Hands-on experience with multi-core, multi-threading systems. Excellent written/oral communication skills and strong analytical and problem-solving skills. Self-motivated individual with the ability to work in a high-achieving team or independently. Experience in Embedded Platform bring up.

We are seeking a Staff SW Engineer to work closely with others to investigate, design, prototype and develop new capabilities for our monitoring fabric. The ideal candidate will show industry experience in providing innovative solutions for networking equipment or other embedded systems devices with scalable fabric solutions. The successful candidate must be comfortable working in highly collaborative and fast paced environment. The right candidate will help design and develop major components of GigaVUE, with emphasis in system platform and driver areas. Working as part of a growing, dynamic team, the candidate will thrive in a cross-functional team environment to lead and achieve project deliverables and will have the opportunity to make a significant impact to the product lines. What youll do: Contribute to overall product requirements, architecture and design. Work closely with product management organization to evaluate product solutions. Architect, design and develop various functions in our product line. Propose designs/solutions to meet requirements for new products. Conduct feasibility analysis for proposed solutions. Develop new and improve existing processes for software development. Produce functional specifications and design documents. Work effectively with all stakeholders and engineers throughout the lifecycle of the product. Deliver competitive product on time with the right quality. Troubleshoot complex issues discovered in-house as well as in customer environments. Maintain existing code base and resolve customer issues. Work with customers and third-parties to understand product requirements. Mentor junior engineers in software development, technology and processes. What you’ve done: MSEE/CS preferably in networking. 4 to 9 years of professional experience in designing and developing complex software. Expert in C/C++ coding. Experience developing switching software and solutions around BRCM switching devices. Proven successful technical leadership experience. Solid background in data structures and algorithms. Understand complex issues in software modularity, performance bottlenecks, etc. Experience contributing at all stages of software development life-cycle. Experience in software-based packet handling. Experience developing software for networking protocols including TCP/IP and Ethernet protocols. Experience developing system-level software in Linux/Unix development environment. Knowledge of security technologies including VPN and Firewalls and Telecom protocols. Hands-on experience with multi-core, multi-threading systems. Excellent written/oral communication skills and strong analytical and problem-solving skills. Self-motivated individual with the ability to work in a high-achieving team or independently.

Description Primary duties include but are not limited to: Understanding the feature requirement and preparing the test strategy document. Preparing the test plan based on the feature requirements. Develop automation scripts for the feature. Part of the Agile team and help the team to meet the quality goals. Review product documentation and provide feedback to Technical Publications Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues Learn from customer bugs and fill test coverage gaps. Bug creation, reproductions, and daily management Test project lead on occasion Requirements: 6+ years of hands-on QA testing experience including: Creating, implementing and reviewing manual/automated test cases and test suites Good hands-on experience in automating using python. Experience with test case management tools such as Mercury Center, TestLink, etc . Working knowledge in TCP/IP, L2/L3 protocols, L4 L7 protocols Knowledge of and/or experience with security and Mobility a plus Strong network configuration and troubleshooting skills Must be familiar with packet capture tools such as Wireshark, SnifferProand are able to read/understand the capture Scripting experience a plus; Python (Mandatory), TCL, Perl, Expect, Experience with network testing equipment such as IXIA and Spirent Experience with bug tracking systems such as; Bugzilla, Jira, etc Excellent verbal and written communications skills Project/Test lead experience a plus Mentor junior QA engineers in the QA process and technology

Description We are looking for a highly energetic Recruiting Coordinator to join our HR team! As a recruiting coordinator at our company, you will be responsible for candidate management and scheduling and coordinating interviews. Additionally, the Recruiting Coordinator will collaborate with other coordinators on project initiatives to streamline interview processes, creating a delightful, best-in-class experience for every candidate. What Will You Do Deliver a seamless and positive recruiting experience for all candidates Scheduling Interviews, working with candidates, and hiring managers / Interview panels. Track and maintain all Hiring Activities in Jobvite and ensure data accuracy. Providing follow-up correspondence to candidates on recruiting status via phone and email Identifying opportunities for improving the candidate experience and scheduling efficiency Perform administrative duties as required to support the recruiting team Maintain a high level of confidentiality at all times, both internally and externally Expected to handle Recruitment for junior-level roles or sourcing support What You Have Done 4+ years of exp as recruiting coordinator or Recruiting Assistant Having experience as a full-cycle recruiter is a plus A bachelor’s degree in Human Resources is required Excellent PC skills, including Microsoft Office and Calendar management tools. Ability to prioritize and manage multiple tasks with deadlines Comfortable with change & ability to adapt quickly Hands-on experience with various selection processes, like phone interviews and reference checks, is desirable Familiarity with HR databases, Applicant tracking systems (Jobvite), and candidate management systems is desirable As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less

Description We are looking for a highly energetic Recruiting Coordinator to join our HR team! As a recruiting coordinator at our company, you will be responsible for candidate management and scheduling and coordinating interviews. Additionally, the Recruiting Coordinator will collaborate with other coordinators on project initiatives to streamline interview processes, creating a delightful, best-in-class experience for every candidate. What will you do: Deliver a seamless and positive recruiting experience for all candidates Scheduling Interviews, working with candidates, and hiring managers / Interview panels. Track and maintain all Hiring Activities in Jobvite and ensure data accuracy. Providing follow-up correspondence to candidates on recruiting status via phone and email Identifying opportunities for improving the candidate experience and scheduling efficiency Perform administrative duties as required to support the recruiting team Maintain a high level of confidentiality at all times, both internally and externally Expected to handle Recruitment for junior-level roles or sourcing support What you have done: 4+ years of exp as recruiting coordinator or Recruiting Assistant Having experience as a full-cycle recruiter is a plus A bachelor s degree in Human Resources is required Excellent PC skills, including Microsoft Office and Calendar management tools. Ability to prioritize and manage multiple tasks with deadlines Comfortable with change & ability to adapt quickly Hands-on experience with various selection processes, like phone interviews and reference checks, is desirable Familiarity with HR databases, Applicant tracking systems (Jobvite), and candidate management systems is desirable

We are seeking an experienced and skilled Senior Technical Writer to join our dynamic team. As a Senior Technical Writer, you will play a crucial role in creating clear, concise, and comprehensive technical documentation for our products, services, and processes. The ideal candidate should possess strong technical aptitude, excellent communication skills, and a proven track record of producing high-quality documentation. Key Responsibilities: Content Creation: Develop, write, and edit technical documentation, including user manuals, guides, API documentation, release notes, and online help resources. Collaborate with subject matter experts (SMEs) and engineers to gather information and ensure accuracy and completeness of technical content. Documentation Planning: Participate in project planning meetings to understand product features, release timelines, and documentation requirements. Create documentation plans outlining the scope, schedule, and resources needed for documentation projects. Information Architecture: Organize complex technical information into logical and user-friendly structures to enhance usability and accessibility. Implement best practices for information architecture and content design. Style Guide Adherence: Ensure that all documentation follows company and industry style guides, maintaining consistency in terminology, formatting, and writing style. Review and Revision: Conduct reviews of documentation for accuracy, clarity, and completeness. Collaborate with cross-functional teams to incorporate feedback and updates. Tool Proficiency: Utilize authoring tools, version control systems, and content management systems to create, manage, and publish documentation. User Feedback Incorporation: Actively seek and incorporate feedback from end-users to improve the quality and relevance of documentation. Training and Mentorship: Provide training and mentorship to junior technical writers, fostering skill development and knowledge sharing. Continuous Improvement: Stay current with industry trends, technologies, and best practices in technical writing. Identify opportunities for process improvement and implement changes to enhance documentation efficiency and effectiveness. Qualifications: Bachelor's degree in Technical Communication, English, Computer Science, or a related field. Proven 12+ years of experience as a technical writer, with a focus on complex technical subjects. Excellent written and verbal communication skills. Proficiency in tools such as MadCap Flare, or similar, Confluence, JIRA, AHA!. Familiarity with version control systems (e.g., Git) and content management systems. Strong organizational and project management skills. Ability to work collaboratively in a cross-functional team environment. Knowledge of software development and programming concepts is a plus. Join us in shaping the way our users engage with our products through clear and effective documentation. If you are passionate about technology, have a keen eye for detail, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.

Description We are seeking an experienced and skilled Senior Technical Writer to join our dynamic team. As a Senior Technical Writer, you will play a crucial role in creating clear, concise, and comprehensive technical documentation for our products, services, and processes. The ideal candidate should possess strong technical aptitude, excellent communication skills, and a proven track record of producing high-quality documentation. Key Responsibilities Content Creation: Develop, write, and edit technical documentation, including user manuals, guides, API documentation, release notes, and online help resources. Collaborate with subject matter experts (SMEs) and engineers to gather information and ensure accuracy and completeness of technical content. Documentation Planning: Participate in project planning meetings to understand product features, release timelines, and documentation requirements. Create documentation plans outlining the scope, schedule, and resources needed for documentation projects. Information Architecture: Organize complex technical information into logical and user-friendly structures to enhance usability and accessibility. Implement best practices for information architecture and content design. Style Guide Adherence: Ensure that all documentation follows company and industry style guides, maintaining consistency in terminology, formatting, and writing style. Review and Revision: Conduct reviews of documentation for accuracy, clarity, and completeness. Collaborate with cross-functional teams to incorporate feedback and updates. Tool Proficiency: Utilize authoring tools, version control systems, and content management systems to create, manage, and publish documentation. User Feedback Incorporation: Actively seek and incorporate feedback from end-users to improve the quality and relevance of documentation. Training and Mentorship: Provide training and mentorship to junior technical writers, fostering skill development and knowledge sharing. Continuous Improvement: Stay current with industry trends, technologies, and best practices in technical writing. Identify opportunities for process improvement and implement changes to enhance documentation efficiency and effectiveness. Qualifications Bachelor's degree in Technical Communication, English, Computer Science, or a related field. Proven 12+ years of experience as a technical writer, with a focus on complex technical subjects. Excellent written and verbal communication skills. Proficiency in tools such as MadCap Flare, or similar, Confluence, JIRA, AHA!. Familiarity with version control systems (e.g., Git) and content management systems. Strong organizational and project management skills. Ability to work collaboratively in a cross-functional team environment. Knowledge of software development and programming concepts is a plus. Join us in shaping the way our users engage with our products through clear and effective documentation. If you are passionate about technology, have a keen eye for detail, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less

Description We are seeking an experienced and skilled Senior Technical Writer to join our dynamic team. As a Senior Technical Writer, you will play a crucial role in creating clear, concise, and comprehensive technical documentation for our products, services, and processes. The ideal candidate should possess strong technical aptitude, excellent communication skills, and a proven track record of producing high-quality documentation. Key Responsibilities: Content Creation: Develop, write, and edit technical documentation, including user manuals, guides, API documentation, release notes, and online help resources. Collaborate with subject matter experts (SMEs) and engineers to gather information and ensure accuracy and completeness of technical content. Documentation Planning: Participate in project planning meetings to understand product features, release timelines, and documentation requirements. Create documentation plans outlining the scope, schedule, and resources needed for documentation projects. Information Architecture: Organize complex technical information into logical and user-friendly structures to enhance usability and accessibility. Implement best practices for information architecture and content design. Style Guide Adherence: Ensure that all documentation follows company and industry style guides, maintaining consistency in terminology, formatting, and writing style. Review and Revision: Conduct reviews of documentation for accuracy, clarity, and completeness. Collaborate with cross-functional teams to incorporate feedback and updates. Tool Proficiency: Utilize authoring tools, version control systems, and content management systems to create, manage, and publish documentation. User Feedback Incorporation: Actively seek and incorporate feedback from end-users to improve the quality and relevance of documentation. Training and Mentorship: Provide training and mentorship to junior technical writers, fostering skill development and knowledge sharing. Continuous Improvement: Stay current with industry trends, technologies, and best practices in technical writing. Identify opportunities for process improvement and implement changes to enhance documentation efficiency and effectiveness. Qualifications: Bachelors degree in Technical Communication, English, Computer Science, or a related field. Proven 12+ years of experience as a technical writer, with a focus on complex technical subjects. Excellent written and verbal communication skills. Proficiency in tools such as MadCap Flare, or similar, Confluence, JIRA, AHA!. Familiarity with version control systems (e.g., Git) and content management systems. Strong organizational and project management skills. Ability to work collaboratively in a cross-functional team environment. Knowledge of software development and programming concepts is a plus. Join us in shaping the way our users engage with our products through clear and effective documentation. If you are passionate about technology, have a keen eye for detail, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.

In this critical position, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers at Gigamon. As part of the global order management team, you will collaborate across multiple teams, ensuring efficient transactions and resolving issues to promote sales enablement. You’ll also have the opportunity to contribute to process improvements that drive team scalability and productivity. What You’ll Do: Review, book, and manage sales orders from partners and direct customers. Act as a corporate liaison for order management, working closely with the Go-to-Market teams. Gain a deep understanding of the order-to-cash process and the systems that support it. Maintain high standards of professionalism, accountability, accuracy, and urgency. Collaborate with Sales, Finance, Sales Operations, and Manufacturing to ensure smooth order flow. Partner with Legal and Logistics teams to identify export and trade compliance issues. Train partners on order submission requirements and advocate process improvements. Take ownership of cross-functional projects including UAT, system enhancements, and business transformation. Monitor high-stage opportunities, ensuring timely review and management of Salesforce data. Respond to customer inquiries regarding delivery issues and maintain positive customer relations. Process RMA/Rebill orders and perform status checks on orders to ensure uninterrupted workflow. What You’ve Done: BA/BS degree preferred. 3-5+ years of experience in Sales Operations or Order Management, ideally in a high-tech environment. Proven ability to manage multiple projects with high attention to detail. Strong organizational skills and experience working with minimal supervision. Advanced MS Excel skills, including pivot tables and formulas. Experience with D365 preferred; Salesforce and ERP/CRM tools are a plus. Excellent analytical skills paired with strong verbal and written communication capabilities. Who You Are: A team player with a “can-do” attitude, committed to improving corporate processes. A self-starter who takes ownership and is eager to drive process improvements. Strong problem-solving skills and an analytical mindset. Capable of working collaboratively with multiple business units and managing competing priorities.

Description In this critical position, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers at Gigamon. As part of the global order management team, you will collaborate across multiple teams, ensuring efficient transactions and resolving issues to promote sales enablement. You’ll also have the opportunity to contribute to process improvements that drive team scalability and productivity. What You’ll Do Review, book, and manage sales orders from partners and direct customers. Act as a corporate liaison for order management, working closely with the Go-to-Market teams. Gain a deep understanding of the order-to-cash process and the systems that support it. Maintain high standards of professionalism, accountability, accuracy, and urgency. Collaborate with Sales, Finance, Sales Operations, and Manufacturing to ensure smooth order flow. Partner with Legal and Logistics teams to identify export and trade compliance issues. Train partners on order submission requirements and advocate process improvements. Take ownership of cross-functional projects including UAT, system enhancements, and business transformation. Monitor high-stage opportunities, ensuring timely review and management of Salesforce data. Respond to customer inquiries regarding delivery issues and maintain positive customer relations. Process RMA/Rebill orders and perform status checks on orders to ensure uninterrupted workflow. What You’ve Done BA/BS degree preferred. 3-5+ years of experience in Sales Operations or Order Management, ideally in a high-tech environment. Proven ability to manage multiple projects with high attention to detail. Strong organizational skills and experience working with minimal supervision. Advanced MS Excel skills, including pivot tables and formulas. Experience with D365 preferred; Salesforce and ERP/CRM tools are a plus. Excellent analytical skills paired with strong verbal and written communication capabilities. Who You Are A team player with a “can-do” attitude, committed to improving corporate processes. A self-starter who takes ownership and is eager to drive process improvements. Strong problem-solving skills and an analytical mindset. Capable of working collaboratively with multiple business units and managing competing priorities. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations. We are seeking a highly skilled Accountant with 5 years of experience to handle review of expenses reimbursement claims primarily focusing on USA and international entities with knowledge of international travel policy & practices. This role requires proficiency in SAP Concur tool or any other tools. The ideal candidate will be proficient in managing expenses claim as per travel policy, interaction with employee for query handling, accounting and payment of claims, This role will ensure accurate processing of expense reimbursements claimed by employees, assist in month-end accounting activities and support audit processes. What You’ll Do Expenses reimbursement claims processing: Accurately and timely audit the claims from employees. Ensuring compliance with company travel and other policies along with federal, state, and local tax regulations. International claims Support: Assist in processing expenses claims for international regions, ensuring all payments are processed in accordance with local laws. Employees support: Raise and respond to resolve claims related questions and discrepancies from employees of all regions, ensuring timely clarification. Expenses Accounting: Assist in recording expense claims transactions in the general ledger and the same is reconciled. Remittances: Ensure claims are timely paid to employees and accounted in accounting software. Audit Support: Help to prepare documentation and reports for internal and external audits, ensuring data integrity and compliance. Other Interaction: Work closely with third-party payroll vendors, providing data, ensuring service accuracy, and addressing any issues that arise. Also creation of vendor master in claims tool is necessary. Data Analysis: Analyze claims data for accuracy, troubleshoot issues, and support reporting efforts. What You’ve Done Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related field. Minimum 5 years of experience in expenses claims processing, with strong focus on USA and international entities. Knowledge of domestic and international travel practices and company reimbursements polices. Proficiency in tool like SAP Concur systems, accounting software and Excel. Who You Are Excellent problem-solving and analytical skills. Strong attention to detail, ensuring accuracy in data. Effective communication skills for handling employee inquiries and collaborating with teams. Experience working with multinational operations. Willingness and ability to pick up new stuff with good attitude As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations. We are seeking a highly skilled Accountant with 5 years of experience to handle review of expenses reimbursement claims primarily focusing on USA and international entities with knowledge of international travel policy practices. This role requires proficiency in SAP Concur tool or any other tools. The ideal candidate will be proficient in managing expenses claim as per travel policy, interaction with employee for query handling, accounting and payment of claims, This role will ensure accurate processing of expense reimbursements claimed by employees, assist in month-end accounting activities and support audit processes. What you ll do: Expenses reimbursement claims processing: Accurately and timely audit the claims from employees. Ensuring compliance with company travel and other policies along with federal, state, and local tax regulations. International claims Support: Assist in processing expenses claims for international regions, ensuring all payments are processed in accordance with local laws. Employees support: Raise and respond to resolve claims related questions and discrepancies from employees of all regions, ensuring timely clarification. Expenses Accounting: Assist in recording expense claims transactions in the general ledger and the same is reconciled. Remittances: Ensure claims are timely paid to employees and accounted in accounting software. Audit Support: Help to prepare documentation and reports for internal and external audits, ensuring data integrity and compliance. Other Interaction: Work closely with third-party payroll vendors, providing data, ensuring service accuracy, and addressing any issues that arise. Also creation of vendor master in claims tool is necessary. Data Analysis: Analyze claims data for accuracy, troubleshoot issues, and support reporting efforts. What you ve done: Bachelor s or Master s degree in Accounting, Finance, Business, or a related field. Minimum 5 years of experience in expenses claims processing, with strong focus on USA and international entities. Knowledge of domestic and international travel practices and company reimbursements polices. Proficiency in tool like SAP Concur systems, accounting software and Excel. Who you are: Excellent problem-solving and analytical skills. Strong attention to detail, ensuring accuracy in data. Effective communication skills for handling employee inquiries and collaborating with teams. Experience working with multinational operations. Willingness and ability to pick up new stuff with good attitude

Description What you’ll do: Develop a trusted advisor relationship with our customers so that we are aligned with their business goals and strategy. Influence the customer lifecycle by mapping the customer journey, standardizing touchpoints for each stage in their journey, identifying opportunities for continuous improvement, advocating internally for the customer, and incorporating industry best practices. Maintain customer usage, adoption, and consumption information to create a customer health score. Lead focus assisting the account and support teams with key escalations. Partner closely with our Sales, Channel Partners, and Renewals teams to ensure alignment and provide information on new opportunities and customer outcomes. Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services. Increase subscription revenue retention, renewal rates, & reduce churn. Influence future lifetime value through higher product adoption. Improve overall customer satisfaction and drive new business growth through greater advocacy & reference-ability. Collaborate cross functionally with our Sales, Channel Partners, Product Management, Engineering, Professional Services, Education Services, and Technical Support teams to deliver an exceptional customer experience. You will be supporting our customer base in the Asia Pacific region. This is an individual contributor position and does not have direct reports. What You’ve Done You hold a relevant Bachelor's degree or bring a wealth of experience to the table. 5+ years of overall experience in customer success Your deep understanding of value drivers in recurring revenue business models is reflected in your past accomplishments. An analytical and process-oriented mindset has characterized your approach in your previous roles. You have demonstrated a consistent desire for continuous learning and improvement throughout your career. Your excellent communication and presentation skills have been evident in the successful execution of various tasks and projects. Who You Are You possess a working knowledge of the cybersecurity, cloud, and networking markets. With a deep and effective understanding of all aspects of the customer lifecycle, you navigate it seamlessly. Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart. As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption. Exceptional follow-through characterizes your ability to handle simultaneous and competing customer requests in a high-paced environment. Your proven background showcases the ability to execute despite ambiguity and obstacles. You exhibit outstanding customer service skills, coupled with the ability to make trade-off decisions. You possess strong communications skills, both verbally and written, and are professionally proficient in English for both business and technical conversations. You have the ability to travel to Mexico, the US and within Asia. You have the ability to begin your work-day at 5:30 AM IST to support our customers across the Asia Pacific region during their business hours As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less

Description What you ll do: Develop a trusted advisor relationship with our customers so that we are aligned with their business goals and strategy. Influence the customer lifecycle by mapping the customer journey, standardizing touchpoints for each stage in their journey, identifying opportunities for continuous improvement, advocating internally for the customer, and incorporating industry best practices. Maintain customer usage, adoption, and consumption information to create a customer health score. Lead focus assisting the account and support teams with key escalations. Partner closely with our Sales, Channel Partners, and Renewals teams to ensure alignment and provide information on new opportunities and customer outcomes. Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services. Increase subscription revenue retention, renewal rates, & reduce churn. Influence future lifetime value through higher product adoption. Improve overall customer satisfaction and drive new business growth through greater advocacy & reference-ability. Collaborate cross functionally with our Sales, Channel Partners, Product Management, Engineering, Professional Services, Education Services, and Technical Support teams to deliver an exceptional customer experience. You will be supporting our customer base in the Asia Pacific region. This is an individual contributor position and does not have direct reports. What you ve done: You hold a relevant Bachelors degree or bring a wealth of experience to the table. 5+ years of overall experience in customer success Your deep understanding of value drivers in recurring revenue business models is reflected in your past accomplishments. An analytical and process-oriented mindset has characterized your approach in your previous roles. You have demonstrated a consistent desire for continuous learning and improvement throughout your career. Your excellent communication and presentation skills have been evident in the successful execution of various tasks and projects. Who you are: You possess a working knowledge of the cybersecurity, cloud, and networking markets. With a deep and effective understanding of all aspects of the customer lifecycle, you navigate it seamlessly. Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart. As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption. Exceptional follow-through characterizes your ability to handle simultaneous and competing customer requests in a high-paced environment. Your proven background showcases the ability to execute despite ambiguity and obstacles. You exhibit outstanding customer service skills, coupled with the ability to make trade-off decisions. You possess strong communications skills, both verbally and written, and are professionally proficient in English for both business and technical conversations. You have the ability to travel to Mexico, the US and within Asia. You have the ability to begin your work-day at 5:30 AM IST to support our customers across the Asia Pacific region during their business hours As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy , will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

Description Gigamon’s FP&A team is seeking an energetic and collaborative FP&A Manager I to join our growing organization. This hybrid role is based in our Chennai office and provides flexibility with a mix of remote and onsite work. The role will report to the Senior FP&A Manager who is based in our US headquarters in Santa Clara, CA. The team is highly analytical, business-focused, and integral to Gigamon’s financial success, supporting key strategic initiatives and driving data-informed decision-making across the company. This is an individual contributor (IC) role that offers opportunities to interact with management and directly impact the company’s financial health and strategic growth by providing actionable insights to leadership. What You’ll Do Support the monthly close process in concert with accounting counterparts. Prepare headcount and expense reporting, reconciliations and forecasting. Prepare monthly budget variance reports Create and maintain standard financial reports in the financial planning tool and prepare monthly expense and functional metrics packages, including creating data visualization, for internal management. Collaborate on quarterly Board of Directors presentations and key business metrics reporting. Partner cross-functionally with internal teams to identify trends, resolve issues, and improve financial processes. Upload and reconcile data from the G/L to the financial planning tool. What You’ve Done B.S. in Finance or Accounting or equivalent 8+ years of experience in a financial planning and analysis role, ideally for a multinational corporation. Expertise in excel/data modeling, data mining, and financial presentation creation. Familiarity with Adaptive Insights (or similar financial planning tool), Microsoft Dynamics 365, Snowflake and Tableau is highly desirable. An analytical thinker with a proven ability to interpret complex data and provide meaningful insights. Who You Are The ideal candidate is organized and detail-oriented with excellent analytical and problem-solving skills. You are a self-starter with a positive attitude, strong interpersonal skills, and the ability to work independently and effectively across teams and regions. You bring initiative, curiosity, creativity, and a solutions-focused mindset, making you a key contributor to the success of the FP&A team. You thrive working with large data sets and calculating trends and metrics from it. Familiarity with financial planning tools and a drive for continuous improvement are valuable assets. We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability. Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less