63 Madcap Flare Jobs - Page 3

Job Information Job Opening ID ZR_1995_JOB Date Opened 16/06/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Tech Writer City Pune Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 1 We have a position for a Tech Writer based in Pune with extensive experience in API documentation and Github. Need to have worked extensively on Swagger, Postman and have understanding of APIs at a conceptual level. This is urgent as we have had this position open for more than 2 months now and we are unable to hire for it. Please do not suggest someone who is not an EXPERT at the technologies and tools mentioned above. Experience Level is 6 to 8 Yrs. Work from clients location in Pune check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Own technical documentation, including user manuals, installation guides, API documentation, release notes, SOPs, and tech specifications. Work with developers and product managers to gather information and understand products in-depth.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Technical Writer – Associate Consultant Role Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create and update IT related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte sized informational modules to educate end users on appropriate use of documented policies) Develop and propose documentation plans and outlines for new procedures, user/training guides and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZS’s compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 years’ technical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI – DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills . Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function Required Education

Technical Writer Swimlane is looking for a detail-oriented and technically proficient Technical Writer to join our team in Hyderabad, India. This role is critical in developing high-quality, user-focused documentation that enables our customers to effectively deploy, configure, and use Swimlanes low-code security automation platform. This opportunity is ideal for a candidate who thrives in a collaborative environment, enjoys partnering with engineers and product teams to create impactful documentation, and is motivated to enhance product adoption and user success through clear, accessible content. The role offers the chance to grow within a modern, automation-driven documentation ecosystem. Responsibilities: Author and maintain end-user documentation. Collaborate with engineering, QA, and product management teams to gather technical requirements and validate the accuracy of documentation. Write and structure content using Markdown in a docs-as-code environment. Contribute to documentation workflows by implementing and maintaining automation using GitHub Actions. Participate in information architecture planning, and help improve the usability, structure, and discoverability of documentation. Review and refine UI/UX microcopy (for example, labels, tooltips, in-product text) for clarity, consistency, and alignment with documentation standards. Manage multiple documentation projects concurrently, while maintaining high attention to detail and meeting project deadlines. Incorporate feedback from internal stakeholders and customers to improve documentation. Support legacy content transition and promote best practices in content reuse and template standardization. Required Qualifications: We are looking for someone who doesn t just meet these qualifications but uses them to shape the user experience, influence product direction, and elevate how teams think about documentation. 3-5 years of experience as a technical writer in a fast-growing software or SaaS environment, ideally with experience supporting complex or enterprise-grade products. Track record of thriving in high-velocity, innovation-driven teams able to adapt quickly, deliver under pressure, and drive clarity amid change. Expertise in Markdown for writing structured, maintainable documentation in a docs-as-code environment. Hands-on experience with GitHub and GitHub Actions to contribute directly to automated publishing workflows and content lifecycle management. Proven ability to juggle multiple initiatives, prioritize effectively, and deliver polished content across simultaneous product releases. Exceptional attention to detail, ensuring every sentence reinforces accuracy, consistency, and trust in the product. Fluent, user-first communicator, with excellent written and verbal skills in English and the ability to tailor tone and clarity across audiences. Collaborative mindset, experienced in working closely with cross-functional teams including engineering, QA, and product to build content that reflects real-world use cases and customer needs. Preferred Qualifications: Experience using MadCap Flare, particularly for structured or legacy content management. Familiarity with Python, HTML, or CSS to support content formatting or enhance technical documentation. Experience using MadCap Flare for managing structured or legacy content. Knowledge of structured documentation practices, including content reuse, taxonomy, and modular architecture. Ability to create or annotate visuals using tools such as Snagit or similar. Awareness of accessibility best practices in technical documentation and UI text. Experience reviewing and refining user interface text in collaboration with product and design teams. Initiative to lead documentation projects or processes, and proactively improve tooling or workflows. Opportunities for Growth: Advance technical proficiency in docs-as-code methodologies, GitHub-based workflows, and automation tooling. Gain exposure to agile product development cycles and documentation planning for feature releases. Opportunity to grow into roles such as Senior Technical Writer or Process Owner. Collaborate closely with engineers, product managers, and designers to shape the documentation experience. Tools and Technologies: Markdown GitHub / GitHub Actions MadCap Flare (for legacy documentation) JSON / YAML (light interaction) Snagit or equivalent screenshot tools (optional)

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills MadCap Flare,git,Agile development,markdown,html,FrameMaker,SAAS*,API documentation*,technical writing*,Adobe FrameMaker*,software development*

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills Microsoft Word,documentation tools,MadCap Flare,git,Agile development,markdown,html,FrameMaker,technical documentation,SAAS*,API documentation*,technical writing*,Adobe FrameMaker*,software development*

Technical Writer Successful candidates should have experience with some or all of the following: Strong communication skills required, including the ability to clearly express technical concepts in verbal and written forms. Ability to set up a time with key engineering team members and have a technical conversation with them to understand requirements. Experience writing wikis on ADO and creating specs/customer-facing documents. Technical knowledge/background will be a plus Ability to consolidate documents into one cohesive document. Desired Candidate Profile Exp in technical writing, content creation, information development, and resource coordination. Exp in gathering requisite information for IT / Managerial Services Exp of Adobe, SnagIt & MS Visio Skilled at prioritization and multi-tasking. handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Adapt to changing requirements Curious about everything, with a knack for getting your hands dirty Detail-oriented without losing sight of the big picture Experience in using Madcap Flare and Camtasia (Preferred) Excellent verbal, written communication, and presentation skills. Able to manage multiple global projects within various constraints, leading cross-functional efforts to achieve desired results. Experience in QMS (quality management system) and CRM (customer relations management) tools

Greetings from Encora Innovation Labs!(Encora)! We are seeking a skilled Technical Writer / Senior Technical Writer to join our team. The ideal candidate will have hands-on experience in responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation. Please find the below detailed job description and the company profile for your better understanding. Position: Technical Writer / Senior Technical Writer Experience: 7-12 years Job Location: Chennai / Bangalore/ Pune / Hyderabad Position Type: Full time Qualification: Any graduate Job Summary: Responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation. Skills Required: Excellent written and verbal English language skills Proficiency in Oxygen, Madcap flare, and graphic tools such as Visio and SnagIT Experience of writing API docs, especially Java and Javascript Very technical with some development experience preferred Familiarity with Integration domain, tools preferred Familiarity with video creation tools like Camtasia or Captivate would be desirable Should be a quick learner, self-driven, independent, and highly motivated Should be well organized, meticulous, and detail-oriented Ability to work in a deadline-driven environment with a strong emphasis on quality Ability to quickly grasp complex technical concepts and make them easily understandable in text Good analytical and multi-tasking skills Should be able to adapt to changing requirements and handle deadlines Roles and Responsibilities: Respond to queries and ask right questions Write and update existing or new product manuals Work with Development, Quality Assurance, and other cross-functional teams to ensure technical accuracy in the manuals Demonstrate excellent communication skills working with horizontal teams Read and analyze functional specifications or other technical documents to interpret overall functionality and product intricacies Work extensively on the product to gain an understanding of the technical details Mentor and guide team members for tools, processes, or product Help test new tools, technologies, and processes Maintain and update templates and internal process documents Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Work independently through all stages of the Document Development Life Cycle (DDLC) Contribute to the user interface design and content Communication: Facilitates team and stakeholder meetings effectively Holds regular status meetings / scrum meeting Resolves and/or escalates issues in a timely fashion Understands how to communicate difficult/sensitive information tactfully Astute cross-cultural awareness and experience in working with international teams (especially US) You should be speaking to us if; You are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization You like a job that brings a great deal of autonomy and decision-making latitude You like working in an environment that is young, innovative and well established You like to work in an organization that takes decisions quickly, is non-hierarchical and where you can make an impact Why Encora Innovation Labs? Are you are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization? Encora Innovation Labs is a world class SaaS technology Product Engineering company and focused on transformational outcomes for leading-edge tech companies. Encora Partners with fast growing tech companies who are driving innovation and growth within their industries. Who We Are: Encora is devoted to making the world a better place for clients, for our communities and for our people. What We Do: We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people. We provide hi-tech, differentiated services in next-gen software engineering solutions including Big Data, Analytics, Machine Learning, IoT, Embedded, Mobile, AWS/Azure Cloud, UI/UX, and Test Automation to some of the leading technology companies in the world. Encora specializes in Data Governance, Digital Transformation, and Disruptive Technologies, helping clients to capitalize on their potential efficiencies. Encora has been an instrumental partner in the digital transformation journey of clients across a broad spectrum of industries: Health Tech, Fin Tech, Hi-Tech, Security, Digital Payments, Education Publication, Travel, Real Estate, Supply Chain and Logistics and Emerging Technologies. Encora has successfully developed and delivered more than 2,000 products over the last few years and has led the transformation of a number of Digital Enterprises. Encora has over 25 offices and innovation centers in 20+ countries worldwide. Our international network ensures that clients receive seamless access to the complete range of our services and expert knowledge and skills of professionals globally. Encora global delivery centers and offices in the United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands. Encora is Certified Great Place to Work in India. Please visit us at Website: encora.com LinkedIn: EncoraInc Facebook: @EncoraInc Instagram: @EncoraInc Regards , Ravisankar P Talent Acquisition +91-9994599336 encora.com

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

resume share it to raja.a@honeybeetechsolutions.com Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting Responsibilities Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness Ensure all-around consistency in Style check, clarity, and conciseness in writing Quality assurance of all content moved for next level of review Strongly adhere to processes and guidelines Strong research skills including gathering and analyzing data from SMEs to develop respective documentation Must have the ability to understand the products by hands-on experience Manage multiple assignments simultaneously while working independently and with other writers Qualifications Any Computer Degree with 3-5 years of proven work experience in technical writing Desired Tool Knowledge Expertise in Adobe RoboHelp & MadCap Flare Caterpillar: Asia Pacific-India-Chennai We are currently seeking an Online Help Developer to join the Caterpillar Creative Content Creation Team. We are in a period of rapid development and its a very exciting time to join part of Caterpillar’s Content Group in Cat digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Caterpillar’s digital content through thoughtful and innovative content initiatives! Purpose of the Job To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge.

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: The position requires an experienced and ambitious candidate who is passionate about work and is self-driven. We have a challenging workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Roles and Responsibilities Responsibilities of the role include: Degree in Technical Communications or writing emphasis equivalent. Excellent communication skills (fluent in written and spoken English). Expertise in Microsoft Office with emphasis in MS Word. Experience with a variety of publishing formats: Web Help, Word, PDF, & Wiki. Portfolio that includes examples of one or more of the following: -Document Development Technical Editing -Technical Writing Online Help -Style Guides Information Architecture -White papers Training materials -User manuals Skills Required: Clipchamp Madcap Flare Microsoft Publisher Adobe RoboHelp Windows Server Experience Adobe Frame Maker SnagIt and Adobe Captivate Effectivecommunication, Team Work, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.

locationsIndia, Bangalore time typeFull time posted onPosted 30+ Days Ago job requisition idJR0034851 Job Title: Technical Writer About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Senior Technical Writer who develops, manages, and delivers high-quality written content under tight deadlines in a fast-moving software development environment. About the role: We're seeking a Technical Writer with at least 2+ years of demonstrable experience creating software product documentation. You will be responsible for developing and delivering customer-focused documentation. Your work will encompass all stages of the documentation lifecycle, from planning to publication. This includes collaborating with engineering, UX, and customer-facing teams within an Agile framework. You will use specific authoring tools and apply Technical Writing principles to create concise, goal-based documentation that effectively addresses customer needs. About you: Minimum 2+ years of writing experience. Ability to write clear, concise, and accurate technical documentation for software products adhering to the Technical Writing standards. Adept at independently researching and learning new technologies using various resources, including documentation, tutorials, and online communities. (Good to have) Demonstrated understanding of UX principles and their application to technical documentation, ideally with experience collaborating with UX designers. Experience working within an Agile development environment, including active participation in daily stand-ups, sprint planning, and retrospectives. Effective communication skills, including the ability to clearly articulate technical information to both technical and non-technical audiences, and collaborate with development teams, UX designers, and customer-facing SMEs. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.