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5.0 - 8.0 years
7 - 10 Lacs
Mumbai
Work from Office
About Chat360. Chat360 is a technology startup backed by a $150M group, offering a Generative AI-powered customer engagement platform for enterprises worldwide. We collaborate with over 300+ Global Brand Leaders to leverage cutting-edge AI technology, generating more ads, enhancing customer retention, and automating customer support and marketing initiatives on platforms like WhatsApp, Facebook, and Google. Having processed over 100 million chats, we have positively impacted more than 10 industries. Our founding team comprises alumni from the London Business School and IIT. Position Overview. A Senior Software Developer will be responsible for designing, developing, testing, and maintaining software applications or systems. This role typically involves both leadership and technical expertise, focusing on ensuring the performance, scalability, and security of applications. A Senior Software developer will collaborate with cross-functional teams, including other engineers, designers, product managers, and stakeholders, to deliver high-quality software solutions. Roles And Responsibilities . Develop high-quality software design and architecture. Identify, prioritize and execute tasks in the software development life cycle. Develop tools and applications by producing clean, efficient code. Automate tasks through appropriate tools and scripting. Review and debug code, ensuring functionality and performance meet requirements. Perform validation and verification testing. Collaborate with internal teams and vendors to fix and improve products. Document development phases and monitor systems. Ensure software quality through unit tests, integration tests, and end-to-end testing. Qualifications Required. Bachelor's/master's degree in computer science (or equivalent experience). 4+ years of experience as a software engineer. Proficiency in technologies like Python, Django, FastApi, Celery, RabbitMQ, Message Broker iGoLang,React.js, Node.js, Javascript, React Native, etc. Skilled at computational problem-solving, designing, coding, debugging, etc. Preferred Skills. Skilled in complex code bases, large systems, & version control systems like Git. Updated on emerging technologies & able to design roadmaps to enhance current systems. Experience with multi-platform support (Windows, iOS, Linux, Android, Mac). Excellent command over algorithms, data structures, and space-time complexity. Find effective solutions to problems without hand-holding & micromanagement.
Posted 2 days ago
6.0 - 8.0 years
7 - 11 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Summary: We are looking for a proactive and experienced Network & IT Manager to lead and manage the organizations network and IT operations. This role requires strategic oversight of all networking infrastructure, IT systems, connectivity solutions, and endpoint management. The ideal candidate will be responsible for ensuring secure, reliable, and scalable network and IT operations across the organization, while also supporting MacBook environments and managing a small technical team or vendor relationships where applicable. Interested candidate can share your resume on 9958117259 or juhi.sawant@sterling-outsourcing.com Key Responsibilities: Lead and manage the organization's overall IT infrastructure including network, security, hardware, and software systems. Design, implement, and maintain robust and scalable network architecture (LAN, WAN, Wi-Fi, VPN, Firewall). Oversee ISP management, bandwidth optimization, and ensure uptime across all departments. Handle planning and execution of LAN cabling, hardware setup, and IT asset allocation. Implement and enforce IT policies, cybersecurity measures, and data protection protocols. Manage configuration, updates, and troubleshooting of IT systems including servers, firewalls, routers, switches, and endpoints. Provide hands-on support and resolution for complex IT and connectivity issues. Ensure smooth integration and support for MacBook devices and MacOS environments. Maintain network and IT documentation, manage inventory, and ensure compliance with internal controls and audits. Liaise with third-party vendors and service providers for procurement, maintenance, and escalation support. Plan for future IT infrastructure growth and technology upgrades aligned with business goals. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT/network administration, with at least 2 years in a leadership or managerial role. In-depth knowledge of network and systems architecture, firewall/security management, and IT best practices. Proficiency in managing MacBook devices and cross-platform environments (Mac/Windows). Strong troubleshooting skills, analytical thinking, and the ability to prioritize tasks. Excellent leadership, communication, and documentation abilities. Relevant certifications such as CCNP, CompTIA Security+, ITIL, or equivalent are highly preferred. Preferred Qualifications: Experience with cloud-based networking or hybrid infrastructures. Familiarity with enterprise software tools (e.g., Active Directory, MDM solutions, endpoint security tools). Prior experience in startups or high-growth environments. Required Skills & Qualifications: Proven experience as a Network Administrator or in a similar role. Strong knowledge of network protocols, firewall configurations, routing, and switching. Hands-on experience with LAN/WAN administration, cabling, and network hardware. Familiarity with MacOS and managing connectivity for MacBook devices. Understanding of cybersecurity best practices related to network infrastructure. Ability to troubleshoot and resolve complex network issues. Excellent documentation, communication, and organizational skills. Relevant certifications (e.g., CCNA, CompTIA Network+) are preferred. Preferred Qualifications: Experience working in a multi-office setup or distributed network environment. Exposure to enterprise-grade network monitoring tools. Ability to work independently and as part of a team under minimal supervision.
Posted 2 days ago
1.0 - 6.0 years
16 - 20 Lacs
Hyderabad
Work from Office
AI/Machine Learning Engineer Skillsoft is the global leader in eLearning. Trusted by the world's leading organizations, including 65% of the Fortune 500. Our 100,000+ courses, videos and books are accessed over 100 million times every month, across more than 100 countries. At Skillsoft, we believe knowledge is the fuel for innovation and innovation is the fuel for business growth. Join us in our quest to democratize learning and help individuals unleash their edge. This role is for a junior to mid-level engineer. The successful candidate will work closely with more senior engineers who will mentor and guide them. You’ll dive into the heart of innovation, crafting intelligent systems that empower millions worldwide. From designing generative AI solutions to pioneering agentic workflows, you’ll collaborate with internal and external teams to transform knowledge into a catalyst for growth—unleashing your edge while helping others do the same. Responsibilities: Hands-on AI/ML software engineer Work with product owners and curators to understand requirements and guide new features Collaborate to identify new feature impacts on existing services and teams Research, prototype, and select appropriate COTS and in-house AI/ML technology and design Collaborate with team to design, develop, and maintain supporting systems Document designs and implementation to ensure consistency and alignment with standards Create documentation including system and sequence diagrams Create appropriate data pipelines for AI/ML Analyze, curate, cleanse, and split data Utilize and apply generative AI for products and for daily productivity Periodically explore new technologies and design patterns with proof-of-concept Participate in developing best practices and improving operational processes Present research and work to socialize and share knowledge across the organization Environment, Tools & Technologies: Agile/Scrum Operating Systems – Mac, Linux Python, JavaScript, Node.js PyTorch, Tensorflow, Keras, LLMs (OpenAI GPT-X, Claude, embedding models) Vector indexing/database, LangChain, AutoGen, RAG, Agents APIs GraphQL, REST Docker, Kubernetes Amazon Web Services (AWS), MS Azure OpenAI SQL (Postgres RDS/Aurora), NoSQL (Cassandra, Elasticsearch) Messaging – Kafka, RabbitMQ, SQS Monitoring – New Relic, Splunk GitHub, IDE (your choice) Skills & Qualifications: 2 years of relevant work experience and experience with generative AI and fine-tuning models Ability to design and document APIs, data models, service interactions Familiarity with and ability to explain: o testing strategies – unit, integration, system o system and API security techniques o data privacy concerns o microservices architecture o vertical vs horizontal scaling o Generative AI, NLP, DNN, LLMs, auto-encoders, etc. Attributes for Success: Proactive, Independent, Adaptable Collaborative team player Customer service minded with an ownership mindset Excellent analytic and communication skills Ability and desire to coach and mentor new and more junior developers Innovative and problem-solving mindset Passionate, curious, open to new ideas, and ability to research and learn new technologies
Posted 2 days ago
3.0 - 7.0 years
11 - 15 Lacs
Mumbai, Hyderabad
Work from Office
Project description Our client, one of the leading Agriculture Companies, is modernising their landscape and adopting AI and innovations in their process. As a software engineer you will join a team of professionals working on Organisation R&D and help to bring services on the next level. Responsibilities Creation of PoCs and presentation of them to business Development of innovative solutions front end Development of new functionality in R&D applications Code review Adoption of best process practices Skills Must have React Redux Node.JS JSS / CSS Nice to have Knowledge of AI frameworks Advanced Knowledge at least in one LLM Other Languages EnglishC1 Advanced Seniority Senior
Posted 2 days ago
5.0 - 10.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Mac/Windows Patch management2 Lead the patch management process, testing of patches and its relevant updates to ensure the security, stability, and performance of customer environments. 1. Develop and implement a comprehensive patch management strategy aligned with customer IT goals and security requirements. This includes establishing policies, procedures, and guidelines for patch management activities and/or adhere to existing standards, policies, processes, procedures, governance, compliance, and security standards. 2. Manage the process of evaluating patches to determine their criticality, impact on the customer systems, and compatibility with existing infrastructure & applications as well as ensure being updated on the latest software vulnerabilities and patches released by vendors. 3. Coordinate with the customer IT teams to conduct thorough testing of patches in a controlled environment, such as a testing or Pre-Production Environments. Ensure patches are tested for functionality, compatibility, and potential conflicts with existing infrastructure & applications. 4. Plan and coordinate the test deployment of patches across the customer assets & applications. This involves creating deployment schedules, coordinating with system administrators and application owners, monitoring the progress of patch installations. 5. Collaborate with information security teams and IT Security teams to identify vulnerabilities in customer systems and prioritize patches based on risk assessments. 6. Review the reports on patch management activities, compliance status, and key performance indicators (KPIs) for management review. 7. Collaborate with various stakeholders, including IT teams, Information security teams, vendors, and business units, to gather requirements, communicate patches schedules, and address concerns. 8. Oversee the execution of patches & updates deployments, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure that deployments are conducted according to the defined plans, with minimal disruptions to end-users or services performance and availability. 9. Create the test plan for testing OS patching/upgrades and application patching/upgrades. Create detailed test cases covering all functionalities, deployment, performance, and system stability. (pre-upgrade, upgrade, and post-upgrade scenarios, new functionalities, existing workflows, and integrations). 10. Documenting the test results and updating the KBs. 11. Participate and recommends improvements to policies, processes and procedures and manages their implementation. Qualifications & Experience Bachelors degree in computer science, and/or equivalent work experience. Min of 5 years of experience in IT infrastructure and patch management on Windows and Mac machines. Experience with ITSM/ITIL methodologies. Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions. Demonstrates ability to effectively organize and manage multiple tasks as projects, ensuring completion to meet deadlines. Strong analytical, problem-solving skills, attention to details and the ability to work independently. Strong facilitation and executive communication (written & verbal) skills required, excellent verbal presentation skills. Strong hands-on experience on Windows and Mac operating systems and technologies. Solid understanding of technologies that support the services offered. Willing to learn and apply new technologies and methodologies to improve the technology that supports the services. Primary LocationBangalore Work Timing2pm 11 pm IST
Posted 2 days ago
5.0 - 10.0 years
3 - 7 Lacs
Pune
Work from Office
Windows or Mac Engineer for Patch Management2 Lead the patch management process, testing of patches and its relevant updates to ensure the security, stability, and performance of customer environments. 1. Develop and implement a comprehensive patch management strategy aligned with customer IT goals and security requirements. This includes establishing policies, procedures, and guidelines for patch management activities and/or adhere to existing standards, policies, processes, procedures, governance, compliance, and security standards. 2. Manage the process of evaluating patches to determine their criticality, impact on the customer systems, and compatibility with existing infrastructure & applications as well as ensure being updated on the latest software vulnerabilities and patches released by vendors. 3. Coordinate with the customer IT teams to conduct thorough testing of patches in a controlled environment, such as a testing or Pre-Production Environments. Ensure patches are tested for functionality, compatibility, and potential conflicts with existing infrastructure & applications. 4. Plan and coordinate the test deployment of patches across the customer assets & applications. This involves creating deployment schedules, coordinating with system administrators and application owners, monitoring the progress of patch installations. 5. Collaborate with information security teams and IT Security teams to identify vulnerabilities in customer systems and prioritize patches based on risk assessments. 6. Review the reports on patch management activities, compliance status, and key performance indicators (KPIs) for management review. 7. Collaborate with various stakeholders, including IT teams, Information security teams, vendors, and business units, to gather requirements, communicate patches schedules, and address concerns. 8. Oversee the execution of patches & updates deployments, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure that deployments are conducted according to the defined plans, with minimal disruptions to end-users or services performance and availability. 9. Create the test plan for testing OS patching/upgrades and application patching/upgrades. Create detailed test cases covering all functionalities, deployment, performance, and system stability. (pre-upgrade, upgrade, and post-upgrade scenarios, new functionalities, existing workflows, and integrations). 10. Documenting the test results and updating the KBs. 11. Participate and recommends improvements to policies, processes and procedures and manages their implementation. Qualifications & Experience Bachelors degree in computer science, and/or equivalent work experience. Min of 5 years of experience in IT infrastructure and patch management on Windows and Mac machines. Experience with ITSM/ITIL methodologies. Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions. Demonstrates ability to effectively organize and manage multiple tasks as projects, ensuring completion to meet deadlines. Strong analytical, problem-solving skills, attention to details and the ability to work independently. Strong facilitation and executive communication (written & verbal) skills required, excellent verbal presentation skills. Strong hands-on experience on Windows and Mac operating systems and technologies. Solid understanding of technologies that support the services offered. Willing to learn and apply new technologies and methodologies to improve the technology that supports the services. Primary LocationIndia, Pune Work Timing2pm 11 pm IST
Posted 2 days ago
6.0 - 10.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: The successful candidate(s) will be responsible for: Development and productize various video solutions on Qualcomm processors Enhance video, imaging Firmware solutions and help with video, imaging hardware subsystem enhancements in future Qualcomm Mobile Processors Design of video, imaging features and work with a wide set of teams across the company (systems, software, hardware, etc.) in the productization Customer interaction to commercialize Qualcomm Video solutions. Skills/experience Recent and relevant experience of 6-10 years required in one or more of the following areas: Embedded systems domain Solid C programming skills, multithreading and OS concepts\fundamentals Collaborate with cross-functional teams to design, implement and debug video\multimedia features for mobiles. Good analytical and problem-solving skills. Able to guide team members on assignments Able to lead team of 2-5 engineers, handle task assignments, decide strategy for the team Has good decision making, resource planning skills Preferred Skills Good understanding of signal processing, video compression\codecs (Encoder + Decoder) and other video pre/post processing algorithms. Any of the multimedia (Video, Camera, Computer Vision) domain experience. Hands on knowledge\experience on H.264\HEVC\VP9\MPEG family video codec(s) development, porting and optimization Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience.
Posted 2 days ago
2.0 - 7.0 years
12 - 17 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. Skills/experience: Recent and relevant experience required in one or more of the following areas: 3-6 years of experiences in image processing/computer vision/video domain. Good understanding of image processing and computer vision fundamentals.. Hands on knowledge\experience on camera/computer vision pipeline, development, porting and optimization Experience in optimizing the image processing kernels on x86/ARM-Neon/DSP or Any VLIW based architecture. Solid C\assembly programming skills, multithreading and OS concepts\fundamentals. Collaborate with cross-functional teams to design, implement and debug CV\multimedia features for mobiles. Good analytical and problem solving skills. Exposure to OpenCV APIs is a plus. Responsibilities: The successful candidate(s) will be responsible for: Development and productize various CV solutions on Qualcomm processors. Optimize CV algorithms on CPU, DSP & GPUs. Enhance CV, imaging Firmware solutions and help with video, imaging hardware subsystem enhancements in future Qualcomm Mobile Processors Design of CV, imaging features and work with a wide set of teams across the company (systems, software, hardware, etc.) in the productization Customer interaction to commercialize Qualcomm CV solutions. Education requirements: RequiredBachelor's/Master’s Computer Engineering and/or Electrical / Electronics Engineering Preferred Masters
Posted 2 days ago
3.0 - 8.0 years
12 - 17 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Job LocationHyderabad More details below About the team Join the growing team at Qualcomm focused on advancing state-of-the-art in Machine Learning. The team uses Qualcomm chips’ extensive heterogeneous computing capabilities to allow inference of trained neural networks on-device without a need for connection to the cloud. Our inference engine is designed to help developers run neural network models trained in a variety of frameworks on Snapdragon platforms at blazing speeds while still sipping the smallest amount of power. See your work directly impact billions of devices around the world. Responsibilities In this position, you will be responsible for the development and commercialization of ML solutions like Snapdragon Neural Processing Engine (SNPE) SDK on Qualcomm SoCs. You will be developing various SW features in our ML stack. You would be porting AI/ML solutions to various platforms and optimize the performance on multiple hardware accelerators (like CPU/GPU/NPU). You will have expert knowledge in deployment aspects of large software C/C++ dependency stacks using best practices. You will also have to keep up with the fast-paced development happening in the industry and academia to continuously enhance our solution from software engineering as well as machine learning standpoint. Work Experience 7-9 years of relevant work experience in software development. Live and breathe quality software development with excellent analytical and debugging skills. Strong understanding about Processor architecture, system design fundamentals. Experience with embedded systems development or equivalent.Strong development skills in C and C++. Excellent communication skills (verbal, presentation, written). Ability to collaborate across a globally diverse team and multiple interests. Preferred Qualifications Experience in embedded system development. Experience in C, C++, OOPS and Design patterns. Experience in Linux kernel or driver development is a plus. Strong OS concepts.
Posted 2 days ago
2.0 - 7.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Excellent C/C++ Programming Skills. Should have in-depth experience in Linux driver development and in particular Display drivers. Should have hands on experience in Display technologies - MIPI DSI, DisplayPort, HDMI, HDCP, CEC Experience in Android Display framework - SurfaceFlinger, HardwareComposer, Display HAL is an added advantage. Experience in Wayland (display server protocol) and Weston Compositor is an added advantage. Should be strong in OS Concepts, Memory Management. Experience with ARM/ARM64 architecture is a plus. Excellent debugging, analytical and problem solving skills. Strong Communication skills, Self-driven, Positive attitude & hardworking Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.
Posted 2 days ago
8.0 - 12.0 years
27 - 32 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: Do you ever wonder when will connected devices become thinking devicesBe part of the group that is working on technology that will bring “Cognition” to all connected devicesThat means devices that don’t just think but instinctively react to their surroundings. We are searching for an AI Systems Architect to be part of the Qualcomm AI Processor team responsible for developing DSP and Machine Learning software applications and use cases developed for Qualcomm Snapdragon processors. The candidate will work on modelling and analysis of new cutting-edge algorithms in the areas of machine learning, computer vision and video processing that bring artificial intelligence to mobile and edge devices. Minimum Qualifications: Experienced candidates (8-12 years) are welcome to apply. Industry experience in image processing, computer vision, machine learning and video domain. Strong motivation and ability in learning new subjects especially in the field of artificial intelligence Excellent understanding of image processing and computer vision fundamentals. Strong programming skills in C\C++, Python, OpenGL Strong multithreading, and OS concepts\fundamentals. Collaborate with cross-functional teams to design, implement, and debug machine learning software applications Knowledge of data-driven modelling Knowledge of computer and hardware architecture Effective interpersonal communications skill (written and verbal). Analytical, thorough, resourceful, and detail-oriented Self-motivated, hardworking, and flexible Preferred Qualifications: Advanced understanding of machine learning, computer vision, and digital image processing algorithms and applications Advanced understanding of computer architecture Advanced understanding of data-driven modelling Proficient in OOP principles Knowledge of GPU Programming / Architecture is a bonus Ability to work effectively as part of a global team Responsibilities: The successful candidate(s) will be responsible for: Leverage advanced computer architecture knowledge for analyzing and optimizing custom processors/accelerators Develop and train data-driven architecture models, correlating these models, and performing system-level architecture analysis. Design, develop and test advanced solutions for AI processors. Work independently with minimal supervision Provide guidance/supervision to team members Education requirements: RequiredMaster’s Computer Engineering and/or Electrical / Electronic Engineering PreferredPhD in Computer Engineering and/or Electrical / Electronic Engineering (focus on Image processing, Computer vision, Machine learning) Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience.
Posted 2 days ago
2.0 - 4.0 years
11 - 16 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Join the exciting Generative AI team at Qualcomm focused on integrating cutting edge GenAI models on Qualcomm chipsets. The team uses Qualcomm chips’ extensive heterogeneous computing capabilities to allow inference of GenAI models on-device without a need for connection to the cloud. Our inference engine is designed to help developers run neural network models trained in a variety of frameworks on Snapdragon platforms at blazing speeds while still sipping the smallest amount of power. Utilize this power efficient hardware and Software stack to run Large Language Models (LLMs) and Large Vision Models (LVM) at near GPU speeds! Responsibilities: In this role, you will spearhead the development and commercialization of the Qualcomm AI Runtime (QAIRT) SDK on Qualcomm SoCs. As an AI inferencing expert, you'll push the limits of performance from large models. Your mastery in deploying large C/C++ software stacks using best practices will be essential. You'll stay on the cutting edge of GenAI advancements, understanding LLMs/Transformers and the nuances of edge-based GenAI deployment. Most importantly, your passion for the role of edge in AI's evolution will be your driving force. Master’s/Bachelor’s degree in computer science or equivalent.2-4 years of relevant work experience in software development.Strong understanding of Generative AI models – LLM, LVM, LMMs and building blocks (self-attention, cross attention, kv caching etc.) Floating-point, Fixed-point representations and Quantization concepts. Experience with optimizing algorithms for AI hardware accelerators (like CPU/GPU/NPU).Strong in C/C++ programming, Design Patterns and OS concepts. Good scripting skills in Python.Excellent analytical and debugging skills. Good communication skills (verbal, presentation, written). Ability to collaborate across a globally diverse team and multiple interests. Preferred Qualifications Strong understanding of SIMD processor architecture and system design. Proficiency in object-oriented software development and familiarity Familiarity with Linux and Windows environment Strong background in kernel development for SIMD architectures. Familiarity with frameworks like llama.cpp, MLX, and MLC is a plus. Good knowledge of PyTorch, TFLite, and ONNX Runtime is preferred. Experience with parallel computing systems and languages like OpenCL and CUDA is a plus. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 2 days ago
3.0 - 8.0 years
9 - 13 Lacs
Pune
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Management and Solutions Practitioner, you will provide expertise and general administrative space and service support for Accenture people and businesses globally. Your typical day will involve collaborating with various teams to ensure that workplace solutions are effectively implemented, addressing any service-related inquiries, and contributing to the overall enhancement of workplace environments. You will engage with stakeholders to understand their needs and provide tailored solutions that foster a productive work atmosphere. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between teams to ensure alignment on workplace initiatives.- Analyze feedback from users to improve service delivery and workplace solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of workplace management tools and software.- Experience with service desk operations and support.- Ability to troubleshoot and resolve technical issues related to macOS.- Familiarity with asset management and inventory control processes. Additional Information:- The candidate should have minimum 3 years of experience in Apple macOS Management.- This position is based at our Pune office.- A any graduate is required. Qualification any graduate
Posted 2 days ago
1.0 - 2.0 years
3 - 8 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: End User Support Engineer Department: IT Support Experience: 1 to 2 Years Job Location: Hyderabad/ Bangalore / Pune Mode of Work: Work from office. Job Summary: The End User Support Engineer is responsible for delivering first and second-level technical support to end users across the organization. This role includes managing and resolving incidents and service requests related to desktops, laptops, mobile devices, printers, and other peripheral hardware, as well as standard software and operating systems. The role demands strong technical troubleshooting skills, excellent customer service, presentability and the ability to work both independently and collaboratively within a dynamic IT environment. Key Responsibilities: Provide Level 1 and Level 2 support for desktops, laptops, printers, mobile devices, and peripherals, ensuring minimal downtime for users. Install, configure, and maintain Windows and macOS operating systems and standard business applications (e.g., MS Office, Zoom, VPN, antivirus, etc.). Diagnose and resolve hardware and software issues in-person and through remote support tools. Handle incident and service request tickets via the ITSM/ticketing system, emails, or calls with prompt and professional communication. Assist with employee onboarding and offboarding processes, including user account setup, access provisioning, and device assignment/collection. Ensure all support activities are well-documented, with accurate logging of issues and resolution steps in the ticketing system. Monitor and maintain system health, ensuring compliance with IT security policies and best practices. Understanding of IT Security Policies or Procedures. Perform basic troubleshooting for network connectivity issues, including LAN, Wi-Fi, and VPN access. Collaborate with IT team members for escalation and resolution of complex or high-priority issues. Maintain and update the inventory of IT assets, and coordinate replacements, upgrades, or repairs as needed. Support periodic IT audits by ensuring systems and assets are properly tagged, documented, and compliant. Educate end users on best practices and promote self-service resources where appropriate. Participate in IT projects, rollouts, and system upgrades as required. Prepare Reports as needed. Keep Assets Management updated to keep IT Stock Accurate & perform physical verification. Qualifications : Diploma or bachelors degree in information technology, Computer Science, or related field. Min 4 years of experience in a similar end-user support Proficiency with Windows, macOS, Microsoft 365 suite, and common enterprise tools. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, SCCM, etc.). Strong understanding of ITIL processes (Incident, Request, Asset Management). Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPN). Excellent problem-solving, communication, and interpersonal skills. Presentable and ability to communicate well with Managers. Ability to manage multiple tasks and priorities in a fast-paced environment. Preferred Certifications (Nice to Have): ITIL Foundation Certification
Posted 3 days ago
5.0 - 10.0 years
1 - 6 Lacs
Pune, Chennai, Bengaluru
Hybrid
Experience Level: 5 +years of overall experience with relevant experience in managing andsupporting Devices such as Mac, and Mobiles via Intune and JAMF MDM's. Hands on experience on MS Graph api, Azure Automation, Application packaging. Good knowledge of device security controls and operating systems. PC, Mac, and mobile device security configuration experience, good communication skills, computer savvy in Outlook and Excel, enterprise working experience, and Agile methodology. Provide excellent customer service as this position will be working directly with users to resolve \ configuration-related issues. High sense of urgency and effective communication skills to work with all levels of employees, management, and vendors tomake independent decisions based on processes and procedures. Primary Skills (Must-have) : Intune MDM, Jamf MDM, Mac, Application packaging, shellscripting, Virtual machine.
Posted 3 days ago
2.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Apple macOS Architecture Good to have skills : Apple macOS ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Document client issues and resolutions accurately.- Collaborate with the development team to enhance system functionality.- Stay updated on the latest technology trends and product updates. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Architecture.- Strong understanding of system architecture and troubleshooting.- Experience with system administration and configuration.- Knowledge of network protocols and security measures.- Familiarity with scripting languages for automation. Additional Information:- The candidate should have a minimum of 2 years of experience in Apple macOS Architecture.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 days ago
2.0 - 3.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Job Overview: The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have a challenging workplace where we welcome innovative ideas and offer growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Job Description: Excellent understanding of the technical fundamentals of internet. Solid background knowledge of internet protocols such as SSH, FTP, SFTP & HTTP, as well as the ability to use diagnostic tools such as traceroute, ping, and dig. Working knowledge of virtualization, VMWare, or equivalent. Excellent Windows, Mac, and Linux troubleshooting ability. Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. Hands-on experience with Installation/Troubleshooting of Server-client issues, etc., Experience in Manage Firewall, Network, Switches, Office 365, etc. Skills Required: Good technical knowledge on Windows/Linux on any platform. Confident and good communication skills. The ability to be a good listener who can thoroughly understand customers’ problem or questions and help them solve it. Excellent writing skills. CCNA/MCSE/RHCE would be an added advantage.
Posted 4 days ago
5.0 - 10.0 years
10 - 17 Lacs
Chennai
Hybrid
Essential Functions : Support our UK technical operations Answers all incoming calls and IT emails providing Level 1& 2 & 3 support in a timely manner. Enters appropriate and usable data into CRM IT Technical Support Ticketing system. Provides troubleshooting assistance through the use of remote controls tools such as Proxy Master and VNC Client to connect to customers for remote support. Interprets, analyzes, diagnoses, documents, and resolves Level 1 IT issues related to internally supported hardware and software within first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems, and antivirus. Installs, diagnoses, and resolves Level 1 problems for hardware, peripherals, and software systems. Manages internet security via Websense; adds and removes objects as well as manage permissions. Maintains Time Management system (Kronos); including configuring, installing, and troubleshooting malfunctions. Creates simple queries and runs pre-written stored procedures in SQL Server 2008. Performs basic administrative and security tasks for a variety of applications and software, including but not limited to MS Sharepoint, Great Plains, Kwiktag, DL Plus, Kronos, Active Directory, BrainShark, and Exchange. Provides outstanding customer service and responsiveness to all end-users across all locations. Guides users through step-by-step solutions. Assists users in operating IT equipment. Provides technical assistance and training, and recommends remedial actions, as needed. Escalates complex issues to different IT Teams, as necessary. Communicates resolution status proactively to ensure customer timeframe expectations are met or exceeded. Creates, assigns, and reopens tickets to appropriate IT Technical Support office. Follows-up on open tickets, unresolved tickets, scheduled hardware and software upgrades, systems level problems, tickets that are escalated to other departments, and non-urgent after-hours messages to ensure progress and completion of requests. Establishes and maintains strong working relationships with various Company departments and team members. May serve as resource to other team members in resolution of technical issues. May contribute to library of Knowledge Base articles. Education and Experience: High School Diploma or GED. Experience providing technical support for Mac and Apple products Strong communication skills with the ability to speak clearly and understand what is being said to them. Experience supporting international users over the phone and through live chat. Strong technical skills and experience supporting enterprise applications, such as Active Directory, SharePoint , Teams, OneDrive, and Mac OS. Ability to document knowledge articles for new problems that come up during the day-to-day. Note: Initial 1 or 2 Months would be a Night shift for training purposes. Timing for this role: General Shift- Monday to Friday 10:30 am to 7:30 pm IST.
Posted 4 days ago
6.0 - 13.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Provide outstanding service and technical support to our customers and maintain positive customer relationships. Take ownership of resolving customer problems while ensuring an outstanding customer experience. Develop and maintain a deep understanding of the Splunk product and related technologies, with a focus on our security line of products, such as Enterprise Security. Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments. Create, reuse, improve, and maintain quality knowledge articles as part of the case management workflow while following Knowledge-Centered Service principles and methodology. Reproduce customer issues, le bug reports, raise issues to Engineering team, and be the bridge between customers and product developers. Drive continuous improvement of tools, processes, and product supportability. Perform other job-related duties as assigned and participate in special projects. Requirements: 7+ years of experience as a Splunk developer. Should have experience in installing Splunk core products. Prior experience with Splunk and Enterprise Security is mandatory. Experience with UNIX (Linux, NIX), LDAP, Windows, or Mac OS ( 4+ years). Certification in Splunk is mandatory. Experience in technical support, system administration, or similar technical role, with a strong preference for experience in an IT security role, such as security analyst, SIEM administrator, or other relevant position (5+ years). Understanding of networking concepts, including network security, log analysis, authentication protocols, and network troubleshooting. Knowledge of Python, Perl and shell scripting, XML, HTML, or other scripting languages. Exposure to AWS (including Amazon EC2 and S3) or Google Cloud Platform. Experience providing SaaS support, Understanding of regular expressions (Regex). Logical approach to problem solving with strong troubleshooting skills. Outstanding interpersonal skills, and excellent communication - both verbal and written. Excellent time management skills with the ability to adapt to changing priorities of customer issues. Demonstrated ability to learn new technologies quickly while remaining current with the latest industry knowledge. Passionate about working in a dynamic technical environment and supporting a product with frequent product releases and regular maintenance updates. Experience in Business Analytics is a plus.
Posted 4 days ago
2.0 - 5.0 years
3 - 4 Lacs
Kolkata, North Twenty Four Parganas, South Twenty Four Parganas
Work from Office
Job Title: iOS Developer (React Native) Company: Envertis Infosoft Pvt. Ltd. Location: Kolkata, India Job Type: Full-Time, Onsite Office Hours: Monday to Friday | 9:00 AM 6:30 PM Experience Required: Minimum 2 Years in iOS Development About the Company Envertis Infosoft Pvt. Ltd. is a fast-growing IT solutions provider based in Kolkata, delivering innovative software, mobile, and web-based solutions to a global clientele. We foster a collaborative work environment where your skills and ideas are valued and nurtured. Job Description We are looking for a skilled and passionate iOS Developer with expertise in React Native to join our development team. The ideal candidate should have at least 2 years of hands-on experience in iOS application development, and a strong grasp of React Native and its ecosystem. Key Responsibilities Design and build advanced mobile applications for the iOS platform using React Native Collaborate with cross-functional teams to define, design, and ship new features Work with APIs, third-party libraries, and native modules Ensure the performance, quality, and responsiveness of applications Identify and correct bottlenecks and fix bugs Continuously discover, evaluate, and implement new technologies to maximize development efficiency Required Skills & Qualifications Minimum 2 years of experience in iOS development Proficient in React Native and JavaScript Experience with native iOS development (Swift/Objective-C) is a plus Familiarity with RESTful APIs and mobile libraries for networking Understanding of mobile UI/UX design principles Knowledge of version control systems like Git Strong problem-solving skills and attention to detail What We Offer Competitive salary based on experience Opportunity to work with a skilled and dynamic team Career growth and learning opportunities Friendly and collaborative work environment
Posted 4 days ago
7.0 - 9.0 years
25 - 32 Lacs
Chennai
Work from Office
Job Title: Lead II - Software Engineering - macOS & Device Integration Experience: 6 to 10 Years Location: Chennai Notice Period: Immediate to 45 Days Job Summary: We are looking for a skilled and experienced Software Developer with strong expertise in C/C++ and macOS development , along with hands-on experience in scanner/device integration . The ideal candidate will also have a working knowledge of SQL Server 2019 and ASP.NET Web Forms/C# . You will play a key role in developing, integrating, and maintaining high-performance applications and device-level functionalities. Key Responsibilities: Develop and maintain applications using C/C++ on macOS platforms. Work on scanner/device integrations , ensuring seamless hardware-software communication. Collaborate with cross-functional teams to understand business and technical requirements. Design and optimize database interactions using SQL Server 2019 . Support and enhance existing solutions built on ASP.NET Web Forms with C# . Debug, test, and document software components with high code quality standards. Participate in code reviews and follow best practices for software engineering. Required Skills: Strong programming experience in C/C++ . Hands-on experience in macOS application development . Experience with hardware/device integration (scanners or similar devices). Knowledge of SQL Server 2019 - writing queries, stored procedures, optimization. Proficiency in ASP.NET Web Forms and C# . Understanding of application architecture, performance tuning, and memory management. Preferred Qualifications: Exposure to cross-platform development tools. Familiarity with device SDKs, drivers, and APIs. Strong problem-solving and analytical skills. Good communication and collaboration abilities. Required Skills c, C++, Mac OS development,Windows development, Scanner/Device integration,SQL Server 2019
Posted 4 days ago
2.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
The Company. Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health, We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us, Where You Come In. You will lead software requirements and design reviews, You will create software verification plans, test protocols, and conduct software risk analyses for commercial products, You will validate the configuration, functionality, and user interface of software and tools, You will design, develop, execute, and maintain automated test scripts for software test ing, You will execute software verification plans and test protocols, You will record and track issues in the bug tracking system, You will analyze failures and collaborate with development teams to ensure thorough investigation of root causes, You will write test reports documenting detailed validation results and report test progress to management, You will follow internal software development, cybersecurity, and validation procedures in compliance with medical and security regulations, You will modify test protocols based on changes in requirements and execute regression validation accordingly, You will work collaboratively with other engineers as needed, What Makes You Successful. You have working knowledge of mobile operating systems such as iOS and Android application, You have solid Experience in developing automated test scripts using Java and Python. Document the test plan, maintain test trace and traceability, and generate test reports, You have a solid experience in troubleshooting the mobile application using test tools and collect the evidence and bug reports from device, You have experience in terminal commands for Linux/Mac and ADB, You have experience in mobile automation testing tool such as Android studio, ADB, Xcode, Appium, Appium GUI server and Appium inspector, You have experience in GIT, GIT commands and Jfrog artifactory & knowledge of maintaining the repositories, You have experience in Defect life cycle and defect tracking tools (Ex, Jira), You have experience in Manual test ing and test methodologies such as System test ing, Regression, Black box, Performance (or) stress test ing and White box testing, What You’ll Get. A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community , A full and comprehensive benefits program, Growth opportunities on a global scale, Access to career development through in-house learning programs and/or qualified tuition reimbursement, An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve, Travel Required. 0-5%. Experience And Education Requirements. Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 13+ years related experience or a Master’s degree and 8+ years equivalent industry experience of a PhD and 5+ years of experience, To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications, Show more Show less
Posted 6 days ago
3.0 - 7.0 years
8 - 12 Lacs
Gurugram
Work from Office
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.. Bringing out the best in people. As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.. Working At Dentsply Sirona You Are Able To. Develop faster with our commitment to the best professional development.. Perform better as part of a high-performance, empowering culture.. Shape an industry with a market leader that continues to drive innovation.. Make a difference -by helping improve oral health worldwide.. Scope. The Senior Security Analyst is responsible for maintaining security systems, implementing process automation, and responding to security incidents. They must have a thorough understanding of both cloud-based and on-prem environments and threats. They serve as an escalation point for incident response and the support of security toolsets. They must be capable of working on multiple projects and alerts with general supervision.. Key Responsibilities. Administer, monitor, and maintain cloud-based and on-prem security systems.. Coordinate the implementation and upgrade of security systems.. Administer, monitor, and maintain automated security response tools.. Develop and maintain automated security processes and workflows.. Investigate and remediate security related alerts for both cloud-based and on-prem systems.. Investigate and remediate security policy violations.. Research threat actors, tactics, techniques, procedures, malware, and other IOCs.. Engineer and tune custom alerts for security systems.. Research emerging security technologies and make recommendations to influence security initiatives.. Assist with documentation and training related to security systems.. Act as an escalation point and mentor for junior analysts.. Act as an escalation point and oversee relationship with hosted SOC.. Act as a technical point of contact during security incidents.. Prepare security reports for benchmarking security efficiency.. Collaborate with cross-functional teams to support security initiatives of varying complexity.. Typical Background. Education: BS/BA Degree in Computer Information Systems, Computer Science, Information Systems Management, or equivalent professional experience. Certifications/Licensing: COMPTIA Security+, CEH, CISSP, GIAC Security Essentials, CCNA Security, Google Professional Cloud Security Engineer. Years and Type of Experience: 6+ years of experience in Information Systems with at least 2 years of formal experience in Cyber Security.. Excellent English written and spoken communication skills with the ability to explain technical information to non-technical people.. Key Required Skills, Knowledge And Capabilities. Experience with the Microsoft Suite of Security Tools.. Experience with configuration and management of security solutions for Google Cloud, Microsoft Azure, and/or Amazon Web Services.. Experience with configuration and management of endpoint security solutions including EDR and DLP.. Experience with process and security automation.. Experience with SIEM configuration, alert tuning, and KQL.. Experience with configuration and management of Office 365 services and security solutions.. Experience with incident response.. Must have excellent technical writing and research skills.. Experience with Microsoft Windows, Linux, and macOS.. Willing to work non-standard hours and be on-call.. Team player.. Ability to work with ambiguity.. Resilience to change.. Communication skills.. Integrity.. Open minded, respectful, empathetic ability to work in a multicultural environment.. Analytical thinking, problem solving.. DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.. Show more Show less
Posted 6 days ago
2.0 - 5.0 years
11 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us. At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.. What are we looking for?. If you’re passionate about enabling customer success through leading and facilitating successful deployments of our highest value accounts, this role is for you. SentinelOne is growing its Customer Success team and looking for a technically skilled project manager. Responsibilities include managing project milestones and timelines in coordination with the customer as well as with internal cross-functional resources in Technical Account Management, Product Management, and Professional Services. The role requires facilitating a partnership between our customers and internal teams to define and implement project KPIs and parameters that will realize optimal ‘time to value’ and enable long-term success and growth.. What will you do?. The key responsibility of this role will be to facilitate a partnership between customers and internal teams, creating an engaging and productive deployment experience for customers throughout their solution adoption phase. Additional responsibilities will include regular cadence reporting on key metrics as defined by CS leaders (ex, indicators of feature adoption or deployment progress), pre-sales support on services, and collaboration with service delivery teams to tailor service offerings to client requirements.. Onboard key customers through full deployment, with a focus on structured project management combined with white-glove relationship management.. Work cross-functionally within SentinelOne with Support, Product Management, Engineering & other teams to provide customers with insight while advocating for their needs. Communicate expectations, project timelines, requirements, and potential blockers to key stakeholders, both internal and external. Lead the deployment project teams in removing obstacles and addressing technical challenges when necessary, including ensuring issues are escalated and actively managed. Expand the client engagement by collaborating with key decision-makers and stakeholders to understand their requirements and continually position our services as the optimal solution for net new, upsell, and renewal opportunities.. Strategic Pre-Sales Support on Services: Collaborate with the Sales, Solution Engineering, & Customer Success Management and service leaders to help with the positioning of our Services offerings and meet sales targets while ensuring ‘right-fit’.. Achieving trusted advisor status by understanding all aspects of the Services portfolio, including MDR, DFIR, Threat Hunting, Strategic Advisory, and Deployment Services.. Demonstrate the value of service positions by executing compelling presentations and demonstrations of our services to prospective clients. Articulate the value proposition of our Services and how they address specific client needs and challenges.. Collaborate with the service delivery teams and customers to ensure alignment between sales, solution engineering, and service execution, and when relevant, provide initial scoping along with the Services team.. What skills and knowledge should you bring?. At least 7 years of prior experience at an enterprise software company (preference to those with Endpoint Protection experience) in related roles (Customer Success, Support, Training, etc.). Experience with managing highly complex implementations and technical engagements for a diverse set of customers, including identifying customer requirements. Customer-focused with experience in customer-facing roles (Customer Success, Support, Professional Services, Customer Onboarding, etc.). Experience with Salesforce and with project management tools like Asana/Atlassian.. Requirement for an existing understanding of customer IT/security architecture and continued learning related to the technical landscape and deployment specifics of SentinelOne product and service offerings. Knowledge of security technologies, architecture, and operations and experience in advising customers on best practices. Knowledge of Windows, MacOS and Linux operating systems as well as containerized environments. Display a talent for building strong relationships and managing customer expectations resulting in high customer satisfaction. Cross-functional excellence with a track record of getting teams to work together on accomplishing complex operational goals. Ability to lead, support, and drive on-going projects and meet deadlines in a complex and dynamic environment. Impeccable written and verbal communication skills. Thrives in a multitasking environment and can adjust priorities on-the-fly. Strategic and creative thinker with well-developed problem-solving and analytical skills. Experience with a structured project management methodology which may include; Agile Methodologies (Including Scrum or Kanban), Lean, Traditional Waterfall, Six Sigma, PMBOK, or a hybrid of these or other methodologies. Experience in the IT or Cybersecurity industry, especially Endpoint Security and SIEM, with host base (endpoint agent) security solutions is preferred. Why us?. You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.. Industry leading gender-neutral parental leave. Paid Company Holidays. Paid Sick Time. Employee stock purchase program. Disability and life insurance. Employee assistance program. Gym membership reimbursement. Cell phone reimbursement. Numerous company-sponsored events including regular happy hours and team building events. SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.. SentinelOne participates in the E-Verify Program for all U.S. based roles.. Show more Show less
Posted 6 days ago
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