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Lead Specialist - Merchant Onboarding

3 - 6 years

3 - 4 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

We are looking for a detail-oriented and proactive Merchant Onboarding Executive to join our team. The role involves managing the end-to-end onboarding process for new merchants, ensuring a smooth and efficient experience while maintaining high data accuracy and compliance.

Key Responsibilities:

  • Handle merchant registration and onboarding process.
  • Collect, verify, and upload necessary documentation.
  • Coordinate with internal teams (Sales, Tech, Compliance) for smooth activation.
  • Provide training/support to merchants on using the platform/tools.
  • Maintain records and update onboarding status regularly.
  • Resolve any onboarding-related queries or issues.

Requirements:

  • Bachelor's degree mandatory
  • 3 to 6 years of experience in merchant onboarding, customer service, or operations from Payments / Fintech industry.
  • Strong communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Familiarity with CRM tools or Excel is a plus.

Company Website: www.camspay.com

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Computer Age Management Services (CAMS)
Computer Age Management Services (CAMS)

Financial Services

Chennai

900 Employees

43 Jobs

    Key People

  • Anil S. Gupte

    Managing Director
  • K. Rajendra Prasad

    Chief Financial Officer

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